Documentos de Académico
Documentos de Profesional
Documentos de Cultura
How to be Assertive?
3
Activity Time
Chinese Whispers
2.
3. 4. 5. 6.
7.
8. 9.
11
Positive reinforcement
Remembering Questioning Clarification Summarizing
12
Activity
To include participation in
groups
Is the question appropriate to the person/group? Is this the right time to ask the question?
How do I expect the respondent will reply?
16
Type of Questions
Closed Questions
Open-ended Questions
17
O
O C
18
What skills can you bring to this organisation that the other applicants cannot?
19
What is Assertiveness?
20
Being Assertive
Being open in expressing wishes, thoughts and feelings and encouraging others to do likewise
Listening to the views of others and responding appropriately, whether in agreement with these views or not
What are Listening Skills What is verbal and non verbal communication How to Question? How to be Assertive?
23