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Day 1
Agenda
Order to Cash lifecycle overview Overview of Receivables Process
Setups
Manage Parties and Customer accounts Process Invoice and Auto Invoicing
Enter
Book
Pick Release
Ship Confirm
Invoice
Receipt
Bank Reconciliation
Collecting:
Accounting:
Receipt information which is available to be used by Cash Management to reconcile the bank statement and transferring accounting information to the General Ledger.
ORDER
MANAGEMENT
Orders
CRM Suite
Pricing
Inventory Item Information Shipping Accounting Invoices
Receipts
management
Cash
*Customer Relationship Management includes: iService, iStore, Teleservice, Telesales, Sales Online, iSupport
Modifiers
Shipping Process When the item is ready, it is pick released. This creates the move order which can automatically detail where to get the item. The items are brought from Inventory to the staging area. The pick confirmation process in the system can automatically occur when you run pick release. Once the items are loaded on the truck from the staging area you can run the ship confirm process. When you run the ship confirm process the system can decrement Inventory and update the sales order. The information can then be transferred through AutoInvoice to Receivables for invoicing the customer.
Copyright 2006 Deloitte Development LLC. All rights reserved.
AutoInvoice Process
AutoInvoice Process Invoice data can be sourced from a number of locations for example: Order Management, Contracts or legacy systems. When the data is brought into the Interface Tables, errors are pushed to the Interface Exceptions Table to be corrected. Correct data gets pushed into Receivables as invoices. AutoInvoice Exceptions: Errors are sent to the Interface Exceptions Table where they can be corrected. Once the lines are corrected, AutoInvoice can be rerun and invoices created from the corrected lines.
Invoice Data
Interface Tables
Invoices
Corrected Records
Interface Exceptions
Receivables Process
Print Invoices
Post Receipts
Collect Payments
Send Invoices
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Perform Reconciliation
Review Results
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Receivables overview
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Enter Receipts
Collect Payments
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Legacy
Orders
Receivables
Contracts
Service
General Ledger
Accounting Leasing
Receipts
Cash Management
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Copy
Review and make corrections
Valid transaction
Invalid transaction
Void
Delete
Enter receipt
Original Invoice
Invoice Copies
Accounting Rules
Invoice Rules
Installments
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Overview of Adjustments
Adjustments are entered into the system and proceed through a validation process before being approved. Adjustments can increase or decrease the remaining balance. Each user can have a different approval limit. If the adjustment is within the approval limit it is automatically approved. If it exceeds the approval limit it is placed in a pending status until approved by a user with the appropriate approval limit.
Adjustment entry
Validation process
Approved or Pending
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Invoices
Debit memos
Commitments
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Reconcile
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Overview of Collections
Identify past due items by reviewing information online and printing collections reports. Contact the customer by sending statements, dunning letters or by a telephone call. Record the customer contact activity and resolve any disputed items. Apply adjustments and record bad debt
Contact customer
Record activity
Apply adjustments
Record receipts
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Setups
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Transaction Type determines: If the transaction can be posted to the General Ledger (GL). If the transaction is an open receivable. If tax must be calculated, or freight can be entered. The default credit memo type for an invoice. The default invoice type, payment terms, etc.
Creation Sign: The creation sign of each transaction type is also controlled with a setup here. Transaction classes: Transaction types are dependent on seeded Transaction classes, which are seven Invoice, DM, CM , Deposit, Guarantee, Chargeback, Bills Receivable. Note For guarantees and deposits, the creation sign must be Positive. Transaction Type is setup at OU level.
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AutoAccounting
Receivables, Vision Operations (USA) > Setup > Transactions > AutoAccounting Oracle Receivables provides flexible setup for transaction accounting by using AutoAccounting and determines the General Ledger (GL) accounts for invoices by determining a value for each segment of the accounting flexfield. Invoice Salesperson = Joe Adams Transaction Type = Invoice 1. Wrist Pad 2 @ 1,000 Revenue Account = 01-100-4505-201 Salesperson = Joe Adams Revenue Account = 02-100-4000-000 Account Type = Revenue Segment Constant Value Table Name CO 01 CC Salesreps Account Trans. Types Product Standard Line Transaction Type = Invoice Revenue Account = 02-000-4505-100 Copyright 2006 Deloitte Development LLC. All rights reserved. Standard Line = Wrist Pad 24 Revenue Account = 02-000-4101-201
Auto Accounting
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Payment Terms
Receivables, Vision Operations (USA) > Setup > Transactions > Payment Terms
Define standard payment terms to determine payment schedules and percentages of discounts allowed. The formula used to determine the amount due is: Amount Due = Relative Amount/Base Amount x Invoice Amount. For example: Relative Amount = 60%/Base Amount = 100% would be 60% of Invoice amount. Select the Credit Check check box to trigger Order Management credit check. Enter the number of days before the due date that the invoice should be printed. Allow discounts on partial payments by selecting the Allow Discount on Partial Payments checkbox. Specify how to allocate tax and freight on invoices with split terms: in the first installment, or prorated across all installments. Select the Last Day of Month check box or a specific day to send consolidated invoices.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Payment Terms
Payment Terms: This screen displays the Payment Terms extended to customers. These payment terms are used on invoices
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Transaction Sources
Transaction sources are used to control transaction batching, numbering, and specify default transaction types. Select validation options for imported transactions. Assign batch sources to invoices, debit memos, commitments, credit memos, and onaccount credits. When setting up the Credit Memo Workflow, assign a Manual source. Select the Copy Document Number to Transaction Number check box to use the same value for both the document number and the transaction number for transactions assigned to this source. You must check the box if using Gapless document sequences.
Control
10001
Invoice Batch Defaults
10002 10003
Numbering
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Transaction Sources
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System Options
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System Options
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System Options
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Receipt source
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2. 3.
4.
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Receipt class
Payment method
Payment method
Bank account
GL account
Copyright 2006 Deloitte Development LLC. All rights reserved.
Bank account
GL account
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Defining Banks
Before receipts can be recorded, banks must be defined. Enter bank information, such as address, contact person, institution type, and transmission and printing programs. Define customer and supplier banks as well as internal banks. Share banks with Oracle Payables, which uses these banks for remittance of payments. Reconcile payments and receipts through Oracle Cash Management, which shares the same bank information. Receivables, Vision Operations (USA)v > Setup > Receipts > Banks Banks can have one or more bank accounts for each physical bank. Enter a separate bank account for each currency used at a given bank branch. Select the Multiple Currency Receipts check box in the Receivables Options tabbed region to allow deposits in currencies other than the currency of the bank account. The Multiple Currency Receipts check box can be selected only if the bank account is in the functional currency. Enter a cash account to debit for receipts that are remitted to each bank account. Enter information about the contact person for each remittance bank account.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Banks: This screen displays the creation of new Banks and related branches.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Receipt Classes
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Collectors
Collectors Collectors are defined in Receivable module and are attached to Customer / Customer site.
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Use the Receivables Aging reports to review information about outstanding receivables as of a specific date about your customer's current and past due invoices, debit memos, and chargebacks. Receivables also gives you the option to age or summarize on-account credits, unidentified payments, and on-account and unapplied cash amounts.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Profile Options
System Administrator > Profile > System Profile Options control many functions in Receivables. Some examples are: AR: Allow Over application in Lockbox: Controls how AutoLockbox handles receipts when the payment amount is greater than the balance due of a transaction. AR: CashAllow Actions: Determines whether you can create adjustments and chargeback's when applying receipts in the Applications window. AR: CashDefault Amount Applied: Determines the default value of the Amount Applied field in the Receipts, Applications, and QuickCash windows when you enter an application. AR: Create Bank Charges: Determines whether users can create bank charges when entering receipts in Receivables. AR: Include Receipts at Risk in Customer Balance: Controls whether Receivables displays items at risk and includes them calculating account balances in the Account Details, Account Overview, and Customer Account windows. AR: Invoices with Unconfirmed Receipts: Select whether to adjust or credit invoices selected for automatic receipt.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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System Profiles
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Summary - Day 1
Today we have covered the following topics: Overview of Order to Cash Cycle. Overview of Receivables Process
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End of Day 1
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Appendix - Screenshots
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Order Entry
Order Entry Screen: This screen is for creating Sales Orders. Underlying Table is OE_ORDER_HEADERS_ALL
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Order Entry Screen: The Line Items Tab is used to enter details of Items ordered.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Book Order
Book Order: The FLOW_STATU S_CODE Column of OE_ORDER_L INES_ALL changes from Entered to Booked.
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Pick Release
Pick Release Screen: This screen is used to Pick & Release the orders which are Booked.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Pick & Ship Screen: This screen is used to Ship the orders after Pick Release.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Price List
Price List: Price List screen shows the Prices attached with an Item. Same item may have different prices at different time eg: seasonal Items like AC, Woolen Sweaters
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Modifiers
Modifiers: The modifier provides price adjustments such as discounts, price breaks, surcharges, coupons, item and term substitutions, and other item discounts.
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Concurrent Program
Concurrent Program: The Pick Selection List Generation program is kicked off as a background process.
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Concurrent Program: Other Concurrent Programs are also kicked off as a background process as indicated above.
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Delivery Tab
Shipping Transactions Screen: Delivery Tab shows deliveries that are created as part of Shipping Process.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Ship Confirm
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Create Invoice
Run workflow background Process. Navigation: Order Management >view >Requests Workflow Background Process inserts the records RA_INTERFACE_LINES_ALL with INTERFACE_LINE_CONTEXT = INTERFACE_LINE_ATTRIBUTE1 = INTERFACE_LINE_ATTRIBUTE3 = ORDER ENTRY Order_number Delivery_id
and spawns Auto invoice Master Program and Auto invoice import program which creates Invoice for that particular Order.
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Auto Invoice: Auto Invoice, a seeded concurrent program creates invoices against orders.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Invoice
The Invoice created can be seen using the Receivables responsibility. Navigation: Receivables Super User> Transactions> Transactions Query with the Order Number as Reference. Underlying tables: RA_CUSTOMER_TRX_ALL will have the Invoice header information. The column INTERFACE_HEADER_ATTRIBUTE1 will have the Order Number. RA_CUSTOMER_TRX_LINES_ALL will have the Invoice lines information. The column INTERFACE_LINE_ATTRIBUTE1 will have the Order Number.
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Invoice
Invoice: This screen shows the invoice created against SO. The reference filed indicates the Copyright 2006 Deloitte Development LLC. All rights reserved. 64 SO Number .
Invoicing and Accounting Rules: This screen is used to define the accounting rules for invoices.
Copyright 2006 Deloitte Development LLC. All rights reserved.
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Transaction Types
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Profile Values
Profile Values: This screen displays the values set for various profile options
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GL Accounts
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Tax Accounts
Tax Accounts: This screen is used to define Tax Accounts, state wise
Copyright 2006 Deloitte Development LLC. All rights reserved.
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