Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Interpersonal
Communication
Before you begin…
Get the most from this program by
answering these questions for yourself
before you begin. You will evaluate your
growth at the end.
Words 8%
Tone of voice 34%
Non-verbal cues 58%
Message 100%
Body language includes…
Face
Figure
Focus
Territory
Tone
Time