SOUTH KOREA REINVENTING GLOBAL E-GOVERNMENT SYSTEM

SAMUEL GIACOMAZZI

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Project Work of Social Media Web and Smart Application

What do we mean with EGovernment?

electronic-government or "Digital Government "The employment of the Internet and the world-wide-web for delivering government information and services to the citizens." (United Nations, 2006; AOEMA, 2005).[1] Henceforth, "Electronic Government" (or in short "e-Government") essentially refers to "The utilization of IT, ICTs, and other web-based telecommunication technologies to improve and/or enhance on the efficiency and effectiveness of service delivery in the public sector ." (Jeong, 2007).[2]

E-government uses technologies to facilitate the smooth operation of government functions, and the disbursement of government information and services to the people. Modern public sector, e-government has essentially enhanced office automation, through the utilization of the Internet and wireless technologies, whereby, the telephones, fax machines, and printers, are inter-connected via Internet cables and wireless technologies. This is especially relevant, when some public officers are constantly on the move, such as, police officers and project managers.

South Korea leads global trend for e -government system

For the 2012 edition of the E-Government Development Index, the Netherlands (second), UK (third), and Denmark (fourth) joined Korea among the top ranks, and the U.S. came in at fifth. For the E-Participation Index Korea ranked first with Netherlands followed by Singapore, Kazakhstan (tied for second), and the U.S. and UK (tied for third).

United Nations Public Administration Network the

extent of service delivery in top performers in four stages, emerging, enhanced, transactional, and networked. Korea marked the highest overall score of 87% utilization in evaluation of the last stage, networked

Journey of Koreas e-government

1970 - 1990

The goal of the first stage was the digitalization of government business procedures, and the establishment of an IT (Information Technology) infrastructure. To achieve this, the government began laying the foundation for computerizing its administrative system in the 1970s, computerizing the national basic databases in the 1980s, and constructing a high-speed information and communications network in the 1990s.

Journey of Koreas e-government

2003-2007

In the second stage the government expanded and improved services for citizens and businesses through the digitalization of overall government business processes. It also enhanced administrative efficiency and transparency through reform of the government's working methods.

Achieving a world-class e-Government.

Digitalizing document processing procedures, and realizing local e-Government and real-time management of the national agenda. The innovation of public service was also executed by improving Internet-based civil services, developing a "singlewindow" business support service, and increasing online citizen participation. Establishing a government-wide National Computing Information Resources Administration (NCIRA), building an information security system, and restructuring informatization organizations and personnel. Lastly, innovation of the legal system was supported through reform by e-Government for additional security.


Journey of Koreas e-governance
2008 - 2013

In the third stage the government set up the goal of integrating e-Government systems for the seamless delivery of public services. Starting in 2008, the government has been engaged in implementing projects focusing on connection and integration to support value creation. To provide integrated citizen- and business-oriented services, e-Government is being integrated. In fact, it is evaluated as entering the highest stage

Effective E-Government system

G2G G4C G4B
Government Government

Governamet

Citizens

Government

Business

GOVERNMENT SUPPORTING ENTREPRENEURSHIP

We are implementing various policies in

order to shape a market environment to support the growth of small and mediumsized enterprises , The National Communication & Information Agency has not only strengthened its capabilities by going into partnership with local companies but also in actively introducing new trends and technologies and spreading them across all sectors of the government. Small and medium-sized companies are participating in about 50% of all the projects of NCIA each year. Kim Kyung-Sup

Some Governament for Citizens (B4C)

"Internet Civil Service" (www.egov.go.kr), people can use administrative services anytime, anywhere on the Internet. People can find what they need by searching through the 5,300 services available, and get detailed information. Comprehensive Tax Service" (www.hometax.go.kr) enables taxpayers to handle tax affairs online at home or at work without visiting tax offices or banks.
Patent Service" (www.kiporo.go.kr) allows patent applications and progress checks online. Procedures for patent application, review, and judgment . Services such as application for certificate issuance, verification and commission payment are also provided. The "E-People, Online Petition & Discussion Portal" (www.epople.go.kr) facilitates people's participation in policy-making by processing complaints and suggestions via a single window. . At the same time, they can check the results online. Shared Use of Administrative Information" (www.share.go.kr), civil service officers can process requests by checking the administration networks without requiring the applicant to submit required documents. Information inquiries are only conducted with the consent of the applicant, who can check this procedures history at anytime

And Government for Business (G4B)

On-Nara Business Process System" (BPS) new business management system increased the efficiency and transparency of administration handling, recording and managing all government business procedures online. business progress and performance are systematically managed down to the most basic unit tasks

Single Window for Business Support Services" (www.g4b.go.kr) a wide range information sand services to support companies' business activities ! civil service information policy information additional services is provided via a single online window! Electronic Customs Clearance Service" (portal.customs.go.kr) extends common use of information between entities to improve and streamline export/import logistics businesses and processes as well as implementing a user-friendly batch logistics processing service

Open Government Patnership

1.
2. 3. 4.

Korea is committed to creating an open governm ent, in turn, contributing toward not only establis hing democracy, but also improving
Efficiency
Transparency Active Citizen Engagement Accessibility

Korea's OGP Commiting

The Korean Government will continuously dev elop and improve this Action Plan for Open Gov ernment through ongoing interactions with citize ns. We firmly believe that the Open Government P artnership (OGP) will be the stepping stone towa rd realizing its open government initiatives and will continue to engage in greater dialogues with our people to reach our goal.
Open Government to Increase Public Integrity

1.

2.
3. 4. 5. 6.

A Corruption-free Society
Open Government for More Effective Management of Public Re sources Active Use of Data Sharing Portal Better Communication Channel between Government and Citiz ens at All Levels of Administration Improved Accessibility with Online Government Portal

SHARING CREATIVITY IS BOOMING!

collaborative seminars to share the knowledge. on-the-job training programs

Carrying out hundreds of joint projects based on S.Ks E-Government

.Exporting the GIDC Model (Government Integrated Data Center)

With

a thousand foreign engineers into Korea !! Started up patnerships with Kenya, Indonesia, Thailandia Kazakhastan, India, Russia ADD More than 100 Countries Members of ASEAN and OGP

Thank you!!!
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