Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Hospitality
Hospitality Industries
Hotels/motels Resorts Natural attractions Gaming entertainment Entertainment venues Arts venues
Vacation ownership
Hostels Caravans Camping Airlines Cruise ships Rail Car rental Bus coaches
Travel agencies
Convention bureaus Tour companies Hotel/rest. suppliers Taxi services Cameras and film Maps & travel books Shopping malls Service stations
Historical sites
Museums Luggage Real estate Construction Luggage Beverage mfr & dist Auto/aircraft mfr Motor fuel producers
Restaurants
Fast food Wine merchants Theme parks
Sporting events
Banking services Reservation systems Auto clubs
Recreation equipment
Food producers Advertising media Souvenirs
Lodging Food service Clubs Cruise ships Gaming Theme parks Sports and entertainment Travel
Many U.S. markets are mature Expansion and growth overseas What would you like to eat? Where would you like to meet? Expansion and growth overseas
Food Service
11.4M rooms worldwide 3M rooms in U.S. Slowing in U.S. Exceptions; casinos, limited service, timeshare Continued expansion
Strong growth $1 billion/day sales 10.2M employees 12M in 2006 1/2 of all adults/day eat in restaurants 44% of food $ spent in restaurants
Professional
Operations management, finance, accounting, human resources, customer relations, marketing, food science
Marketing, business development, human resources, training, quality assurance, real estate, accounting, purchasing Owner, operator, franchisor
Corporate
Entrepreneurial
Food Service
Quick service restaurants (QSR) Full service restaurants / bars White table cloth restaurants / bars
Lodging food service Education food service Employee food service Health care Recreational food service Off-premise catering
Banquet manager Bartender/cocktail server Broiler cook Busperson Counter person Dining room manager Dishwasher Executive chef Expediter Food & beverage director
Food server Fry/Saut cook Host/hostess Kitchen manager Pantry cook Pastry chef Restaurant manager Sous chef Storeroom person Unit manager
Hospitality Careers
The industry offers more career options than most The work is varied There are many opportunities to be creative This is a people business
Hospitality Careers
Hospitality jobs are not nine-to-five jobs There are opportunities for long-term career growth There are perks associated with many hospitality jobs Hospitality jobs can be intrinsically satisfying and meaningful
Lodging Careers
Entry level Housekeeper Front desk clerk Reservations clerk Food service staff Mid level Reservations manager Executive housekeeper Front office manager Catering sales manager Sales manager Upper management Personnel director Senior sales manager Controller Food & beverage director Director of sales & marketing General manager
Chain Operations
Better training More opportunities for advancement Better benefits Frequent relocation More control by management Bonus plans impact pay
Independent Operations
More chances to be creative More control Better learning environments Less job security Fewer chances for advancement Harder to market and sell
Foodservice Industry
Military Foodservices
Foodservice Industry
Commercial Foodservices
Restaurants Lunchrooms Cafeterias Fast food restaurants Hotel foodservice operations Food stands Social caterers
Foodservice Industry
Institutional Foodservices
Hospitals Nursing homes Schools & colleges Correctional facilities Employee cafeterias Airline catering Surface transportation catering
Foodservice Industry
Military Foodservices
Restaurant Industry
The National Restaurant Association [NRA] defines the restaurant industry as that which encompasses all meals and snacks
Restaurant Industry
Restaurant
Restaurant Industry
On
Restaurant Industry
Sales at full service restaurants are forecast to reach $143.3 billion and sales at quick service [fast foods] restaurants are forecast to reach $ 112.0 billion.
Restaurant Industry
The overall impact of the restaurant industry is expected to reach $ 1 trillion in 2001. This includes sales in related industries such as agriculture, transportation, wholesale trade and food manufacturing.
Restaurant Industry
Locations: 844,000 more than 54 billion meals will be eaten in restaurants and school and work cafeterias.
Restaurant Industry
Employees: 11.3 million more than 8 percent of those employed in the United
239.3
119.6 42.8
1970
1980
1990
2001*
Restaurant Industry
One-third of all adults in the United States have worked in the restaurant industry at some time during their lives Per-person check averaged $4.72 in 1999 Average unit sales in 1998 were $ 601,000 at full service restaurants and $555,000 at limited-service [fast-food] restaurants.
Restaurant Industry
Restaurant Industry remains to be very competitive Three out of four consumers report that they have more restaurants to choose from today than they did two years ago. Restaurants are paying more attention to design, dcor and atmosphere