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INTRODUCTION TO TEAMS
Coming together is a beginning. Keeping together is progress. Working together is success! - Henry Ford
TEAM
A small number of members with shared
leadership who perform interdependent jobs with both individual and group accountability, evaluation, and rewards.
multiple parts joined together accomplish a particular task to
BENEFITS OF TEAM
In organizations that have reorganized the workplace into teams, results have improved and costs have declined.
Reduced costs Quality of result has improved and service provided Increases employee involvement Reduces absenteeism and improves continuity Reduces conflict Enhances creativity and innovation Creates better adaptability and flexibility in the organization
GROUP
Two or more members with a clear leader who
another, accept rights and obligations as members and who share a common identity. Example- Group of people waiting at a bus stop.
ROLES IN GROUPS
Task-oriented roles Roles performed by group members to ensure that the tasks of the group are accomplished Maintenance roles Roles performed by group members to maintain good relations within the group
Individual roles Roles performed by group members that are not productive for keeping the group on task
TEAM vs GROUP
Group Team Members recognise their Members think they are grouped independence and understand together for administrative purposes both personal and team goals are only. best accomplished with mutual support. Members feel a sense of ownership for their jobs and unit, because they are committed to value based common goals that they helped establish.
Understandings
Ownership
Members tend to focus on themselves because they are not sufficiently involved in planning the unit's objectives.
Members are told what to do rather than being asked what the best approach would be.
Members contribute to the organisation's success by applying their unique talents, knowledge and creativity to team objectives
Group Members distrust the motives of colleagues because they do not understand the role of other members.
Team
Trust
Members work in a climate of trust and are encouraged to openly express ideas, opinions, disagreements and feelings. Questions are welcomed
Members realise conflict is a normal aspect of human interaction but they view such situations as an opportunity for new ideas and creativity. They work to resolve conflict quickly and constructively. Members work in a structured environment, they know what boundaries exist and who has final authority. The leader sets agreed high standards of performance and he/she is respected via active, willing participation.
Members find themselves in conflict situations they do not know how to Conflict Resolution resolve. Their supervisor/leader may put off intervention until serious damage is done, i.e. a crisis situation
Members tend to work in an unstructured environment with undetermined standards of performance. Leaders do not walk the talk and tend to lead from behind a desk.
VISION Team vision is the optimal place you want your team to be. It is what you strive for and will achieve. Six Cs of Team Building Clear Expectation Context Commitment Competence Character Control
Office Politics Personality clashes Competition b/w members Win/ Loose attitude That can lead to:
Delayed decisions and deadlocks Prevents consideration of options Generate conflict/ defensive reactions Limits group ownership of decisions