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  • Production and Operations Management.: Savio D'Silva iFEEL, Karla, Lonavala

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    Akshay Sable
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    The document presents an overview of the seven quality tools: cause and effect diagrams, flow charts, checksheets, histograms, Pareto charts, control charts, and scatter diagrams. It describes the purpose and benefits of each tool. Cause and effect diagrams help identify root causes of problems. Flow charts display process steps to identify waste. Checksheets organize data collection. Histograms show process variation. Pareto charts identify the most significant few problems. Control charts predict when a process is out of control. Scatter diagrams help identify factor relationships. The tools provide methods for analyzing processes, collecting data, finding causes of defects, and facilitating quality improvement.

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    The document presents an overview of the seven quality tools: cause and effect diagrams, flow charts, checksheets, histograms, Pareto charts, control charts, and scatter diagrams. It describes the purpose and benefits of each tool. Cause and effect diagrams help identify root causes of problems. Flow charts display process steps to identify waste. Checksheets organize data collection. Histograms show process variation. Pareto charts identify the most significant few problems. Control charts predict when a process is out of control. Scatter diagrams help identify factor relationships. The tools provide methods for analyzing processes, collecting data, finding causes of defects, and facilitating quality improvement.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Descargue como PPT, PDF, TXT o lea en línea desde Scribd
    Marcar por contenido inapropiado
    16 vistas27 páginas

    Production and Operations Management.: Savio D'Silva iFEEL, Karla, Lonavala

    Cargado por

    Akshay Sable
    The document presents an overview of the seven quality tools: cause and effect diagrams, flow charts, checksheets, histograms, Pareto charts, control charts, and scatter diagrams. It describes the purpose and benefits of each tool. Cause and effect diagrams help identify root causes of problems. Flow charts display process steps to identify waste. Checksheets organize data collection. Histograms show process variation. Pareto charts identify the most significant few problems. Control charts predict when a process is out of control. Scatter diagrams help identify factor relationships. The tools provide methods for analyzing processes, collecting data, finding causes of defects, and facilitating quality improvement.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Descargue como PPT, PDF, TXT o lea en línea desde Scribd
    Marcar por contenido inapropiado
    de 27

    PRODUCTION AND OPERATIONS MANAGEMENT.

    SAVIO DSILVA

    iFEEL, Karla, Lonavala.


    1 Production and Operations management 1/14/2013

    Seven Quality Tools

    Production and Operations management

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    Seven Quality Tools


    Cause and Effect Diagrams Flow Charts Checksheets Histograms Pareto Charts Control Charts Scatter Diagrams

    Production and Operations management

    1/14/2013

    Objective
    Present an overview of Seven Quality Tools

    Address purpose
    Highlight benefits

    Production and Operations management

    1/14/2013

    Quality Tool

    Cause and Effect Diagrams

    Production and Operations management

    1/14/2013

    Fishbone Diagram

    Production and Operations management

    1/14/2013

    Cause & Effect Diagrams


    Benefits:
    Breaks problems down into bite-size pieces to find root

    cause
    Common understanding of factors causing the problem Road map to verify picture of the process Follows brainstorming relationship

    Production and Operations management

    1/14/2013

    Quality Tool

    Flow Charts

    Production and Operations management

    1/14/2013

    Flow Charts

    Production and Operations management

    1/14/2013

    Flow Charts Benefits:


    Used for planning new processes or examine

    existing. Keep people focused on the whole processes. Shows what actually happens in each steps in the process. Graphical display processes to identify the wasted efforts.
    10 Production and Operations management 1/14/2013

    Quality Tool

    Checksheets

    11

    Production and Operations management

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    Checksheets

    12

    Production and Operations management

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    Checksheets
    Benefits:
    Collect data in a systematic and organized

    manner To determine source of problem To facilitate classification of data (stratification)

    13

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    Quality Control Tool

    Histograms

    14

    Production and Operations management

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    Histograms

    15

    Production and Operations management

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    Histograms
    Benefits:
    The shape of the histogram will show process behavior
    Often, it will tell you to dig deeper for otherwise unseen causes of variation. The shape and size of the dispersion will help identify otherwise hidden sources of variation

    Used to determine the capability of a process


    Starting point for the improvement process
    16 Production and Operations management 1/14/2013

    Quality Control Tool

    Pareto Charts

    17

    Production and Operations management

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    Pareto Charts

    18

    Production and Operations management

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    Pareto Charts
    Benefits:
    Pareto

    analysis helps graphically display results so the significant few problems emerge from the general background It tells you what to work on first

    19

    Production and Operations management

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    Quality Control Tool

    Control Charts

    20

    Production and Operations management

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    Control Charts

    21

    Production and Operations management

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    Control Charts
    Benefits:
    Predict process out of control and out of

    specification limits Distinguish between specific, identifiable causes of variation Can be used for statistical process control

    22

    Production and Operations management

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    Quality Control Tool

    Scatter Diagrams

    23

    Production and Operations management

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    Scatter Diagrams

    24

    Production and Operations management

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    Scatter Diagrams

    25

    Production and Operations management

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    Scatter Diagrams
    Benefits:
    Helps identify and test probable causes.

    By knowing which elements of your process are related and how they are related, you will know what to control or what to vary to affect a quality characteristic.

    26

    Production and Operations management

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    THANK YOU.

    27

    Production and Operations management

    1/14/2013

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