Documentos de Académico
Documentos de Profesional
Documentos de Cultura
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What is Culture: Culture is a group which shapes a person's values and identity. Cultural identities can stem from the following differences: race, ethnicity, gender, class, religion, country of origin, and geographic region.
Culture includes the ideas, attitudes, preferences, values, education, customs, beliefs, language, symbols, thought processes, religion, habits, dress code, food habits and artifacts of groups of people
What is Communication
Communication is the sending of a message from a source to a receiver with the least possible loss of meaning.
Business Opportunities Job Opportunities Improves the contribution of employees in a diverse workforce Sharing of views and ideas Talent improvisation An understanding of diverse market
2.Attitudes towards factors of relationships: Time Space Frankness Values Emotions Intimacy of relationships
In some cultures, looking people in the eye is assumed to indicate honesty and straightforwardness; in others it is seen as challenging and rude.
In USA, the cheapest, most effective way to connect with people is to look them into the eye.
"Most people in Arab culture share a great deal of eye contact and may regard too little as disrespectful.
In English culture, a certain amount of eye contact is required, but too much makes many people uncomfortable.
In South Asian and many other cultures direct eye contact is generally regarded as aggressive and rude.
USA=OK
JAPAN=MONEY
RUSSIA=ZERO
BRAZIL=INSULT
- Do you have a telephone ? - Cuckold (Your wife is cheating to you) - Sign for the Texas Long Horns
1. Ethnocentrism : Inability to accept another culture's world view; "my way is the best."
2. Discrimination : Differential treatment of an individual due to minority status; actual and perceived; e.g., "we just aren't equipped to serve people like that." 3. Stereotyping : Generalizing about a person while ignoring presence of individual difference; e.g., "she's like that because she's Asian all Asians are nonverbal."
4.Cultural Blindness: Differences are ignored and one proceeds as though differences did not exist; e.g., "there's no need to worry about a person's culture 5.Cultural Imposition: Belief that everyone should conform to the majority; e.g., "we know what's best for you, if you don't like it you can go elsewhere." 6.Tone Difference : Formal tone change becomes embarrassing and off-putting in some cultures.
"Tact is the ability to describe others as they see themselves. Abraham Lincoln
"To handle yourself, use your head; to handle others, use your heart." Donald Laird
Business Attire
How do you do it? The handshake should be firm. While shaking hands establish eye contact and
always smile
The person who initiates the handshake is the one who closes it.
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Slow Down Separate Questions Avoid Negative Questions Take Turns Write it down Be Supportive Check Meanings Avoid Slangs Watch the humour Maintain Etiquette