Have you ever been frustrated with how Alexa or Siri don't always understand your verbal requests? If so, then you already understand the problem that our guest this struggles with. He's Tom Livine, co-founder and CEO of Verbit.ai. Verbit is a company that focuses on AI for transcription. They use a combination of machine learning and human experts to transcribe audio in different accents, in different noise environments, with different diction, to give people more accurate results and hopefully help the process scale. In this episode, Levine explains five different factors that go into getting transcription right and getting AI to be able to aid in the process. In addition, Tom talks about some of the critical factors for where transcription will come into play in terms of bringing value into business.