Rethinking customer journeys with the next-generation operating model: The next-generation operating model can give a digital transformation a boost.

Acciones de libros

Información del libro

Rethinking customer journeys with the next-generation operating model: The next-generation operating model can give a digital transformation a boost.

De The McKinsey Podcast

Calificaciones:
Longitud: 24 minutos

Descripción




This operating model offers business leaders the opportunity for wins in customer experience, cost reduction, and prospects for growth.
Read more >

  


Listen to the podcast (duration: 24:25) >


 

Leer más