Creado por Robert Bacal
Defusing Hostile Customer Workbook For The Public Sector Chapters
Learn to defuse hostile, angry, irate and difficult customers from these free chapters from our book. Learn more at http://customerservicegov.com/book/
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Learn to defuse hostile, angry, irate and difficult customers from these free chapters from our book. Learn more at http://customerservicegov.com/book/