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ing on how they were spending school funds, the school community descended on a council meeting en masse to protest. For the record, while an administrator received a mammoth pay increase, the site principals did not. There are some obvious inequities here too. Final thoughts: The school staff person may provide excellent services to the district, just not at this hearing. And the whole board seems to have made the right choice in the hiring of Supt. Gary Woods. *** This was not a great week for my communication skills. I had one other less than successful effort, this one with Time Warner. As you may have noticed, both the school and city cable channels were without sound for over a week, including my city program, Inside Beverly Hills. Some viewers may actually have welcomed the silence and not having to hear my voice and, no, we were not trying to duplicate the success of the film The Artist. On a more serious and important note, citizens were not able to hear councilmembers at a public meeting, and had no knowledge of how decisions were made. (Sound and full coverage was available on computers via city web site, but not as workable as watching meetings on the tube live or on replay.) When I realized this was not just a problem on my own set, I called Time Warner and explained the issue. A tech person began by asking me some routine questions: Was I sure all my connections were working and more. I tried once more to explain this was not just my TV, but throughout the city. How did the rep respond? Have you disconnected or moved your cable box recently? she inquired. Somewhat frustrated, I gave a snarky answer: Yes, I unplugged my cable and the whole city had TV silence. What was clear, and although the problem had been ongoing for over a week, the people answering the phone at TW had not been informed of any area-wide malfunction. It should be mentioned that Time Warner has had a far better record of service than any of its predecessors, and that most of their service and telephone staff are both competent and responsive. Unlike past providers, they do answer the phone promptly and customer care is almost always totally professional. Just not when we lose sound. Incidentally, this is not a new problem for the school district; board meetings often go silent. Editorial comment omitted. The technical service providers at Time Warner should have been informed Beverly Hills had a city-wide problem with sound and Time Warner should have posted a scroll that the station was having technical difficulties.
Rudy Cole served for eight years as a member and chair of the citys Recreation & Parks Commission. He was also President of the Greystone Foundation and served on three other city committees. Rudy can be reached at: Rudy@bhweekly. com.