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Contents

Preface
Chapter 1

Assessing the Environment: Political, Economic, Legal, Technological ......1

Chapter 2

Managing Interdependence: Social Responsibility and Ethics.....................26

Chapter 3

Understanding the Role of Culture................................................................43

Chapter 4

Communicating Across Cultures..................................................................64

Chapter 5

Cross-Cultural Negotiation and Decision Making........................................80

Chapter 6

Formulating Strategy.....................................................................................97

Chapter 7

Global Alliances and Strategy Implementation..........................................115

Chapter 8

Organizational Structure and Control Systems...........................................129

Chapter 9

Staffing, Training, and Compensation for Global Operations....................144

Chapter 10

Developing a Global Management Cadre...................................................157

Chapter 11

Motivating and Leading..............................................................................173

Sample Exams187

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