GrandstreamNetworks,Inc.

AnalogIPGatewayGXW410x 4or8FXOPortsw/VideoSurveillance

GXW410xUserManual FirmwareVersion1.3.1.6

www.grandstream.com support@grandstream.com

TABLEOFCONTENTS GXW410XUSERMANUAL WELCOME.................................................................................................................................................5 GatewayGXW410xOverview................................................................................................................................5 SafetyCompliances.................................................................................................................................................5 Warranty.................................................................................................................................................................5 PACKAGING..............................................................................................................................................6 CONNECTINGTHEGXW410X.........................................................................................................................................6 APPLICATIONDESCRIPTION...................................................................................................................8 FunctionalDiagramofIPPBX&GXW410x........................................................................................................8 GXW400x&GXW410xScenario/TollFreeCallingBetweenLocations.............................................................9 FXSandFXOGatewayConfigurationExample..................................................................................................10 FEATURES...............................................................................................................................................10 SOFTWAREFEATURESOVERVIEW.....................................................................................................................................10 HARDWARESPECIFICATION.............................................................................................................................................11 CONFIGURATIONGUIDE........................................................................................................................13 CONFIGURATIONWITHWEBBROWSER.............................................................................................................................13 AccessingtheWebConfigurationMenu...............................................................................................................13 EnduserConfiguration........................................................................................................................................13 ADVANCEDUSERSETTINGS............................................................................................................................................17 AdvancedUserConfiguration.............................................................................................................................17 CONFIGURINGTHEFXOCHANNELS................................................................................................................................20 PROFILES......................................................................................................................................................................26 SavingtheConfigurationChanges.......................................................................................................................28 RebootingfromRemote........................................................................................................................................28 VIDEOSURVEILLANCE...........................................................................................................................29 VIDEOSURVEILLANCEPROCEDURES.................................................................................................................................29 FIRMWAREUPGRADE............................................................................................................................31 UPGRADETHROUGHHTTP............................................................................................................................................31 UPGRADETHROUGHTFTP.............................................................................................................................................31 DownloadTFTPServer........................................................................................................................................32 RESTOREFACTORYDEFAULTSETTING.............................................................................................33 EXAMPLESOFGXW410XCONFIGURATIONS......................................................................................34

GXW410xUserManual FirmwareVersion1.3.1.6

www.grandstream.com support@grandstream.com

TABLEOFFIGURES GXW410XUSERMANUAL FIGURE1:DIAGRAMOFGXW410XBACKPANEL................................................................................6 FIGURE2:DIAGRAMOFGXW410XDISPLAYPANEL..........................................................................7 FIGURE7:SCREENSHOTOFVIDEOSURVEILLANCE*....................................................................30 APPLICATIONONE:GXWCONNECTEDWITHANIPPBXORSIPSERVER....................................34 APPLICATIONTWO:GXWTOEXTENDATRADITIONALPBXSCENARIO.......................................34 APPLICATIONTHREE:GXWCONNECTEDWITHANIPPBXORSIPSERVERANDVIDEO SURVEILLANCE.......................................................................................................................................35 APPLICATIONFOUR:USINGAGXWFORPUREIPIPCOMMUNICATIONCONFIGURATION.......36

INDEXOFTABLES GXW410XUSERMANUAL TABLE1:DEFINITIONSOFTHEGXWCONNECTORS..........................................................................6 TABLE2:DEFINITIONSOFTHEGXWDISPLAYPANEL.......................................................................7 TABLE4:HARDWARESPECIFICATIONOFGXW410X......................................................................11 TABLE3:GXW410XSOFTWAREFEATURES......................................................................................12 TABLE6:WEBLOGINDEFINITIONS(BASICSETTINGSPAGE).......................................................14 TABLE7:STATUSPAGEDEFINITIONS...............................................................................................15 TABLE8:ADVANCEDCONFIGURATIONPAGEDEFINITIONS..........................................................17 TABLE9:FXOLINESCONFIGURATIONDEFINITIONS.......................................................................20 TABLE10:FXOLINETESTTABDEFINITIONS.....................................................................................23 TABLE11:CHANNELSPAGEDEFINITIONS........................................................................................24 TABLE12:CHANNELSPAGEDEFINITIONS........................................................................................26 TABLE13:PROFILEPAGEDEFINITIONS............................................................................................26

GXW410xUserManual FirmwareVersion1.3.1.6

www.grandstream.com support@grandstream.com

GUIINTERFACES GXW410XUSERMANUAL http://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_gui.zip 1. 2. 3. 4. 5. 6. SCREENSHOTOFADVANCEDSETTINGSCONFIGURATIONPAGE SCREENSHOTOFBASICSETTINGSCONFIGURATIONPAGE SCREENSHOTOFCHANNELSCONFIGURATIONPAGE SCREENSHOTOFFXOLINESCONFIGURATIONPAGE SCREENSHOTOFPROFILE1CONFIGURATIONPAGE SCREENSHOTOFSTATUSCONFIGURATIONPAGE

GXW410xUserManual FirmwareVersion1.3.1.6

www.grandstream.com support@grandstream.com

WELCOME
ThankyouforpurchasingtheGrandstreamGXW410xIPAnalogFXOGateway.TheGXW410xisacost effective,easytouseandeasytoconfigureIPcommunicationssolutionforanybusiness.TheGXW410x gatewaysupportspopularvoicecodecsandisdesignedforfullSIPcompatibilityandinteroperabilitywith party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditionalphonesystemintoaVoIPnetwork,andefficientlymanagecommunicationcosts. ThismanualwillhelpyoulearnhowtooperateandmanageyourGXWFXOAnalogIPGatewayand make the best use of its many upgraded features including simple and quick installation, multiparty conferencing,etc.ThisIPAnalogGatewayisveryeasytomanageandscalable,specificallydesignedto beaneasytouseandaffordableVoIPsolutionforthesmallmediumbusinessorenterprise.Enablethe videosurveillanceporttogiveyoupeaceofmindwhileyouareawayfromyourbusiness. GATEWAYGXW410XOVERVIEW TheGXW410xoffersaneasytomanage,featurerichIPcommunicationssolutionforanysmallbusiness orbusinesseswithvirtualand/orbranchlocationswhowanttoleveragetheirbroadbandnetworkand/or addnewIPTechnologytotheircurrentphonesystem.TheGrandstreamenterpriseanalogVoIPGateway GXW410xseriesconvertsSIP/RTPIPcallstotraditionalPSTNcallsandviceversa. Therearetwo modelstheGXW4104andGXW4108,whichfeature4or8FXOportsrespectively.Theinstallationis thesameforeithermodel. SAFETYCOMPLIANCES The GXW410x is compliant with various safety standards including FCC/CE. Its power adapter is compliantwithULstandard.Warning:useonlythepoweradapterincludedintheGXW410xpackage. Usinganalternativepoweradaptermaypermanentlydamagetheunit. WARRANTY Grandstream has a reseller agreement with our reseller customer. Endusers should contact the companyfromwhomyoupurchasedtheproductforreplacement,repairorrefund. IfyoupurchasedtheproductdirectlyfromGrandstream,contactyourGrandstreamSalesandService RepresentativeforaRMA(ReturnMaterialsAuthorization)number. Grandstreamreservestherightto remedywarrantypolicywithoutpriornotification. Caution:ChangesormodificationstothisproductnotexpresslyapprovedbyGrandstream,oroperation ofthisproductinanywayotherthanasdetailedbythisUserManual,couldvoidyourmanufacturer warranty. ThisdocumentcontainslinkstoGrandstreamGUIInterfaces.PleasedownloadtheGUI exampleshttp://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_gui.zipfor yourreference. Thisdocumentissubjecttochangewithoutnotice.Thelatestelectronicversionofthisuser manualisavailableonourwebsite: http://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_usermanual_english .pdf

Reproductionortransmittaloftheentireoranypart,inanyformorbyanymeans,electronicorprint,for anypurposewithouttheexpresswrittenpermissionofGrandstreamNetworks,Inc.isnotpermitted.

PACKAGING
Unpackandcheckallaccessories.Equipmentincludedinthepackage: 1) OneGXW410xUnit 2) Oneuniversalpoweradapter 3) OneEthernetcable

CONNECTINGTHEGXW410X
FIGURE1:DIAGRAMOFGXW410XBACKPANEL

TABLE1:DEFINITIONSOFTHEGXWCONNECTORS
LAN(orPC) WAN VIDEOIN RESET POWERIN OFF/ON FXO1FXO8 Connect your PC to this port. It will then be assigned an IP address from your Router/DHCPServer.TheGXW410xactsasaswitchonly. ConnecttotheinternalLANnetworkorPublicInternet. ConnectionforAnalogbasedVideoSurveillanceCamera(RCA) FactoryResetbutton.Pressfor7secondstoresetfactorydefaultsettings. Poweradapterconnection Off/Onswitch FXOportstobeconnectedtophysicalPSTNlinesfromatraditionalPSTNPBXor PSTNCentralOffice.

FIGURE2:DIAGRAMOFGXW410XDISPLAYPANEL

TABLE2:DEFINITIONSOFTHEGXWDISPLAYPANEL
PowerLED ReadyLED LANLED PCLED VideoLED LEDs18 IndicatesPower.RemainsONwhenPowerisconnectedandunitisturnedON. RemainsONafterbootup. IndicatesLAN(orWAN)portactivity IndicatesPC(orLAN)portactivity Remains solidgreen onbootup.IfVideoINterminalisconnected,indicates videoactivity. IndicatestatusoftherespectiveFXOPortsonthebackpanel BusyON AvailableOFF

NOTE:AllLEDsdisplaygreenwhenON.TheReadylightwillonlybeONwhenthenetworkinterfaceis readyandtheWebUserInterfaceisaccessible.

DuringafirmwareupgradeorconfigurationdownloadthefollowingLEDpatternwillbeobserved: Power,Ready,VideoandWANLEDswillbeON.TheFXOportLEDwillkeepflashingduringdownload and then stay OFF while the new files are written. The entire process may take between 20 to 30 minutes.Thefirmwareupgradeiscompletewhenyoucanloginintothewebconfigurationpages.

APPLICATIONDESCRIPTION
A.IPPBX/SIPServerwithGXW410x
ASIPproxyserversuchasAsteriskoraSIPregistrarservercanbedeployedwiththeGXW410xseries gateway.Inthisenvironment,theSIPserverhandlesSIPregistrationandcallcontrolandtheGXW410x processesmediaconversionbetweenIPandPSTNcalls. Thereare2waystoconfigureGXW410xwhenusingitwithaSIPServer: 1. WithSIPaccountsconfiguredonChannelspage.Inthiscase,theGXW410xgatewayactsas anendpointrequestingregistrationfromtheSIPServer.UndertheChannelspageyouwillneed tofillintheinformationlikeSIPUserID,Password,etc.Now,whencallsaremadefromanIP phone,thecallwillberoutedtotheSIPServerwhichwillforwardittooneoftheSIPaccountson theGXW410x,whichwillthenforwardittothePSTNline. 2. WithoutSIPaccounts. Inthiscase,yousimplyhavetoconfiguretheSIPServertoperform forwardingoftheSIPINVITEmessagewiththeFXOdestinationnumbertothegatewaysIP Address.TheGXW410xgatewaywillreceivethedigitsandimmediatelyforwardthemonthe FXOlinestothedestinationPSTN.MostoftheconfigurationontheGatewayforthiscasewill remaindefault,exceptStageMethodneedstobesetto1,andSIPServerIPAddress/DNSname hastobefilled. FUNCTIONALDIAGRAMOFIPPBX&GXW410X
Anywhere in the world
IPPBX or SIP Server

PSTN Cloud

FXO Lines

4 or 8 Ports
IP/LAN

IP/WA N

GXW410x

PSTN Analog endpoints

Grandstream IP Phones

For incoming calls from the PSTN analog endpoints to the GXW410x gateway, the device will auto forwardeachcalltoaconfiguredIPextension.TheSIPServercanthenroutethecallbasedonitsown configurationorIVRsystem.

B.FXSGatewaywithGXW410x[NoSIPServerrequired]
Alternatively,theGXW410xgatewaycanbeusedwithoutaSIPServer.Itcanbeusedinconjunctionwith anFXSGateway(Ex.GXW400x)andcallscanstillbeoriginatedfromtheIPnetworkandterminatedon thePSTNnetworkandviceversa. Allyouneedtomakesureisthatbothgatewaysareabletolocate eachother(i.e.theyshouldbeonthesameLANorhavepublicIPaddresses). GXW400X&GXW410XSCENARIO/TOLLFREECALLINGBETWEENLOCATIONS
Branch A Boston, MA 4 employees

Analo g Phon es

FX0 Lines

PSTN Cloud
GXW-410x

Internet Cloud

GXW-400x

Branch B Denver, CO 4 employees

Ifyousetupresemblestheoneinthisdiagram,youneedtoconfiguretheSIPServerfieldtobetheIP addressoftheothergateway(i.e.configuretheIPaddressofGXW400xgatewaytobetheSIPServerfor theGXW410xgatewayandviceversa).PleasebesureyousetSIPRegistrationtoNo. EXPECTED CALL FLOW: AnanalogPhone(connectedtotheGXW400xgateway)picksupanddialsthe destinationPSTNnumber.ThecallgetsroutedtotheGXW410xgatewaywhichdialsoutthedigitstring ontotheFXOLines,thusreachingthedestinationPSTNendpoint.Onthereverse,incomingcallsfrom the PSTN endpoints connected to the GXW410x gateway will be routed automatically to the analog endpointsconnectedtotheGXW400xgateway.

FXSANDFXOGATEWAYCONFIGURATIONEXAMPLE

GXW400XGATEWAY
Profile1 SIPServerSetittoIPAddressof GXW410x SIPRegistrationNo OutgoingCallwithoutRegistrationYes NATtraversalNo AdvancedSettings STUNServerBlank

GXW410XGATEWAY
AdvancedSettings STUNServerBlank UseRandomPortNo

FXOlines WaitforDialToneYorN(whicheverworksforyour PSTNServiceProvider) StageMethod1 UnconditionalCallForwardtoVOIP: ch18:444;@ch18:p1;ch18:5060++; Channels 185060Profile1 LocalSIPListenport(ForVOIPtoPSTNcalls)5060++ Profile1 SIPServerSetittoIPAddressofGXW400x SIPRegistrationNo NATtraversalNo

Formoreinformationregardingthissetup,emailGrandstreamtechnicalsupportatsupport@grandstream.com orvisitourUserandDeveloperforumatforums.grandstream.com

FEATURES
TheGXW410xisanextgenerationIPvoiceandvideogatewaythatfeaturesfullinteroperabilitywith leadingIPPBXs,SoftswitchesandSIPplatforms.TheGXW410xseriesgatewaysoffersuperbvoiceand video quality, traditional telephony functionality, simple configuration, featurerich functionality and an additionalvideoportthatenablesthegatewaytoactasavideosurveillancegateway.

SOFTWAREFEATURESOVERVIEW
4and8FXOportmediagateways Videosurveillanceport Externalpowersupply TwoRJ45ports(switchedorrouted) TFTPandHTTPfirmwareupgradesupport MultipleSIPaccounts,multipleSIPprofiles(choiceof3profilesperaccount) SupportsAudioCodecs:G711U/A,G723,G729A/BandGSM SupportsVideoCodecs:H.264 G.168echocancellation FlexibleDTMFtransmission:InAudio,RFC2833,SIPInfooranycombinationofthe3 Selectable,multipleLBRcodersperchannel T.38compliant

HARDWARESPECIFICATION
TABLE4:HARDWARESPECIFICATIONOFGXW410X
LANinterface LED UniversalSwitching PowerAdapter Dimension Weight Temperature Humidity Compliance 2xRJ4510/100Mbps 8LEDs(GREEN) Input:100240VAC,50/60Hz,0.5AMax Output:12VDC,1.25A ULcertified 225mm(L)x172mm(W)x42mm(H) 0.29lbs(3.5oz) 32~104F 0~40C 10%90%(noncondensing) FCC,CE

TABLE3:GXW410XSOFTWAREFEATURES GXW410xFX0AnalogGatewaySeries
IPsettings GXW4104:4ports;4SIPaccountsw/choiceof3SIPServerprofiles GXW4108:8ports;8SIPaccountsw/choiceof3SIPServerprofiles RoundrobinportschedulingtoensureavailablelinestoaccessPSTNnetworks TelephoneInterface NetworkInterface LEDIndicators On/OffSwitch VoiceoverPacket Capabilities VoiceCompression VideoSurveillance DHCPServer/Client FaxoverIP QoS IPTransport PSTNSignaling DTMFMethod IPSignaling Provisioning Media Control Management Shortandlonghaul CallerID PolarityReversal/Wink EMC Safety FXO,RJ11 Two(2)10/100Mbps,RJ45 Power,Video,andLineLEDs Yes G.168compliantEchoCancellation,DynamicJitterBuffer, Modemdetection&autoswitchtoG.711 G.711U,G711A,G.723,G.729A/B,GSM RealtimeH.264baseCIFresolution SwitchModeandPPPoE T.38compliantGroup3FaxRelayupto14.4kpbsandautoswitchtoG.711forFax Passthrough Diffserve,TOS,802.1P/QVLANtagging RTP/RTCPandRTSP FXOLoopstart,CurrentDisconnect. FlexibleDTMFtransmissionmethod, UserinterfaceofInaudio,RFC2833,andSIPInfo SIP(RFC3261) TFTPandHTTP SRTP TLSandSIPS(pending) Syslogsupport, HTTPSandtelnet(pending),remotemanagementusingWebbrowser REN3:Upto150fton24AWGline BellcoreType1&2,ETSI,BT,NTT,andDTMFbasedCID Yes(Detectiononly).ThePSTNlineswillneedtobesubscribedtoPRservicefrom theServiceProvider. GXW410x:EN55022ClassB,CFRPart15ClassB,EN55024; GXW4104:FCC,CE(inaddition) GXW410x:EN609501GXW4108:UL609501(inaddition)

CONFIGURATIONGUIDE
CONFIGURATIONWITHWEBBROWSER
TheGXW410xgatewayshaveanembeddedWebserverthatwillallowausertoconfiguretheIPphone throughanywebbrowser. ExamplesofGUIinterfacescanbedownloaded@ http://www.grandstream.com/support/gxw_series/gxw410x/documents/gxw410x_gui.zip ACCESSINGTHEWEBCONFIGURATIONMENU 1. Navigateyourbrowserto:http://www.grandstream.com/DOWNLOAD/IPQuery/IPQuery.zip 2. RuntheGrandstreamIPQuerytool,thatyoujustdownloaded. 3. Clickon buttoninordertobegindevicedetection 4. ThedetecteddeviceswillappearintheOutputfield

ENDUSERCONFIGURATION WhentheWebConfigurationMenuisaccessed,theGXW410xwillrespondwithaloginscreen.There aretwodefaultpasswordsfortheloginpage: UserLevel: EnduserLevel AdministratorLevel Password: 123 admin Webpagesallowed: OnlyStatusandBasicSettings Allpagescanbebrowsed.

Afterlogin,thefollowingpageisthe BasicConfiguration page,explainedindetailin Table6: Web LoginDefinition. TABLE6:WEBLOGINDEFINITIONS(BASICSETTINGSPAGE)

WebAccess WebPort EnduserPassword IPAddress SelectHTTPorsecureHTTPSprotocolforWebAccess Bydefault,HTTPusesport80andHTTPSusesport443.Thisfieldisforcustomizable webport. ThiscontainsthepasswordtoaccesstheEnduserWebConfigurationMenu(Statusand BasicSettings).Thisfieldiscasesensitivewithamaximumlengthof25characters. TherearetwomodestooperatetheGXW410x: DHCPmode:allthefieldvaluesfortheStaticIPmodearenotused(eventhoughtheyare still saved in the Flashmemory.)TheGXW410xacquiresitsIPaddressfromthefirst DHCPserveritdiscoversfromtheLANitisconnected. UsingthePPPoEfeature:setthePPPoEaccountsettings.TheGXW410xwillestablisha PPPoEsessionifanyofthePPPoEfieldsisset. StaticIPmode:configuretheIPaddress,SubnetMask,DefaultRouterIPaddress,DNS Server1(primary),DNSServer2(secondary)fields. DHCPhostname DHCPdomain DHCPvendorclassID PPPoEaccountID PPPoEpassword PPPoEServiceName PreferredDNSserver TimeZone AllowDHCPOption2 tooverrideTimeZone Settings Thisoptionspecifiesthenameoftheclient.Thisfieldisoptionalbutmayberequiredby someInternetServiceProviders.Defaultisblank. Thisoptionspecifiesthedomainnamethatclientshouldusewhenresolvinghostnames viatheDomainNameSystem.Defaultisblank. Used by clients and servers to exchange vendorspecific information. Default is GrandstreamGXW410x. PPPoEusername.NecessaryifISPrequiresyoutouseaPPPoE(PointtoPointProtocol overEthernet)connection. PPPoEaccountpassword. Thisfieldisoptional.IfyourISPusesaservicenameforthePPPoEconnection,enterthe servicenamehere.Defaultisblank. ThisfieldwilllettheuserenterapreferredDNSservertobeusedinsteadoftheone acquiredbytheserviceprovider. Controlshowthedate/timeisdisplayedaccordingtothespecifiedtimezone. DefaultisNo.IfsettoYes,timezonesettingswilloriginatefromtheDHCPserver.

DaylightSavingsTime

Thisparametercontrolswhetherthedisplayedtimewillbedaylightsavingstimeornot.If settoYesandtheOptionalRuleisempty,thenthedisplayedtimewillbe1hourahead ofnormaltime.TheAutomaticDaylightSavingTimeRuleshallhavethefollowingsyntax: starttime;endtime;saving Bothstarttimeandendtimehavethesamesyntax: Month,day,weekday,hour,minute month:1,2,3,..,12(forJan,Feb,..,Dec) day:[+|]1,2,3,..,31 weekday:1,2,3,..,7(forMon,Tue,..,Sun),or0whichmeansthedaylightsavingruleis notbasedonweekdaysbutbasedonthedayofthemonth. hour:hour(023), minute:minute(059) Ifweekdayis0,itmeansthedatetostartorenddaylightsavingisatexactlythegiven date.Inthatcase,thedayvaluemustnotbenegative. Ifweekdayisnotzeroanddayispositive,thenthedaylightsavingstartsonthefirst daythiterationoftheweekday(1stSunday,3rdTuesdayetc).Ifweekdayusnotzero anddayisnegative,thenthedaylightsavingstartsonthelastdaythiterationofthe weekday(lastSunday,3rdlastTuesdayetc).Thesavingisintheunitofminutes.The savingtimemayalsobeprecededbyanegative()signifsubtractionisdesiredinsteadof addition.ThedefaultvalueforAutomaticDaylightSavingTimeRuleshallbesetto 03,11,0,02,00;11,04,0,02,00;60whichistheruleforUS. Examples: USwheredaylightsavingtimeisapplicable:03,11,0,02,00;11,4,0,02,00;60 Thismeansthedaylightsavingtimestartsfrom11thMarchat2AMandendsNovember4th at2AM.Thesavingis60minutes(1hour).

YoumayalsoaccesstheDevice StatuspagewhichprovidesdetailsoftheGXWproduct.TheDevice StatuspagetermsaredefinedinTable7:StatusPageDefinitions.

TABLE7:STATUSPAGEDEFINITIONS
HardwareRevision MACAddress IPAddress ProductModel SoftwareVersion SystemUpTime Registered Hardwareversionnumber:MainBoard,InterfaceBoard ThedeviceIDinHEXformat.ThisisaveryimportantIDforISPtroubleshooting. ThisfieldshowsWANIPaddressofGXW410x Thisfieldcontainstheproductmodelinfo(GXW4104orGXW4108) Program:Thisisthemainsoftwarerelease.BootandLoaderarenotchangedoften. Thisfieldshowssystemuptimesincethelastreboot. ThisfieldindicateswhetherthedifferentSIPAccountsconfiguredunderChannelspage aresuccessfullyregisteredtotheSIPserver(s).

FXOLineConnected

ThisfieldwillgivethestatusofeachphysicalFXOLineconnectedtotheGateway.Itwill updatethestatusregularly. YesConnectedandIdle BusyConnectedandBusy NoNotconnected Additionally it will also provide real time Caller ID information of Incoming as well as Outgoingcalls. ThisfieldshowswhetherthePPPoEconnectionisrunningifconnectedtoDSLmodem. ThisfieldshowswhatkindNATtheGXW410xisconnectedtoviaitsWANport. Itis basedonSTUNprotocol.

PPPoELinkUp DetectedNATType

ADVANCEDUSERSETTINGS
ADVANCEDUSERCONFIGURATION Theenduserneedstologintotheadvanceduserconfigurationpagethesamewayasforthebasic configurationpage. AdvancedUserconfigurationincludestheenduserconfigurationandadvancedconfigurationsincluding: SIPconfiguration,Codecselection,NATTraversalSettingandothermiscellaneousconfiguration. TABLE8:ADVANCEDCONFIGURATIONPAGEDEFINITIONS
Admin Password G723Rate VoiceFrames perTx Administrator password. Only the administrator can configure the Advanced Settings page. Passwordfieldispurposelyleftblankforsecurityreasons.Themaximumpasswordlengthis25 characters. G723encodingrate(6.3kbpsor5.3kbps) Thisfieldcontainsthenumberofvoiceframestobetransmittedinasinglepacket.Whensetting thisvalue,theusershouldbeawareoftherequestedpackettime(usedinSDPmessage)asa result of configuring this parameter.Thisparameterisassociatedwiththefirstvocoderinthe above vocoder Preference List or the actual used payload type negotiated between the 2 conversationpartiesatruntime. ForexampleifthefirstvocoderisconfiguredasG723andtheVoiceFramesperTXissettobe 2,thentheptimevalueintheSDPmessageofanINVITErequestwillbe60msbecauseeach G723 voice frame contains30msofaudio.Similarly,ifthisfieldissettobe2andifthefirst vocoderchosenisG729orG711orG726,thentheptimevalueintheSDPmessageofan INVITErequestwillbe20ms. IftheconfiguredvoiceframesperTXexceedsthemaximumallowedvalue,thegatewaywilluse andsavethemaximumallowedvalueforthecorrespondingfirstvocoderchoice.Themaximum valueforPCMis10(x10ms)frames;forG726,itis20(x10ms)frames;forG723,itis32(x30ms) frames;forG729/G728,64(x10ms)and64(x2.5ms)framesrespectively. Thisfielddefinesthelayer3QoSparameterwhichcanbethevalueusedforIPPrecedenceor DiffServorMPLS.Defaultvalueis48.Itsrangeliesfrom0to63. Thiscontainsthevalueusedforlayer2VLANtag. 802.1q/VLANtag:Defaultvalueis0.Rangeliesfrom0to4095. 802.1pPriorityvalue:Defaultvalueis0.Rangeliesfrom0to7. ***Theabove2settingsneedtobesupportedonthenetworkandthenconfiguredaccordinglyon theGXW410x.Incorrectconfigurationwillcauseblockedaccess,whichwillresultinFactoryReset astheonlyoptiontorenewaccess. LocalRTPport ThisparameterdefinesthelocalRTPRTCPportpairtheGXW410xwilllistenandtransmit.Itis thebaseRTPportforchannel0.Whenconfigured,channel0willusethisport_valueforRTPand theport_value+1foritsRTCP;channel1willuseport_value+2forRTPandport_value+3forits RTCPandsoon.Thedefaultvalueis5004. Thisparameter,whensettoYes,willforcerandomgenerationofboththelocalSIPandRTPports. ThisisusuallynecessarywhenmultipleGXW410xsarebehindthesameNAT. ThisparameterspecifieshowoftentheGXW410xsendsablankUDPpackettotheSIPserverin ordertokeeptheholeontheNATopen.Defaultis20seconds. NATIPaddressusedinSIP/SDPmessage.Defaultisblank.

Layer3QoS Layer2QoS

UseRandom Port Keepalive interval UseNATIP

STUNServer Firmware Upgrade& Provisioning ViaTFTPServer

IPaddressorDomainnameoftheSTUN(SimpleTraversalofUDPthroughNATs)server. ThisradiobuttonwillenableGXW410xtodownloadfirmwareorconfigurationfilethrougheither TFTPorHTTP. Ifselected,theGXW410xwillattempttoretrievenewconfigurationfileornewcodeimagefromthe specifiedTFTPserveratboottime.Itwillmakeupto5attemptsbeforetimeoutandthenitwillstart the boot process using the existing code image in the Flash memory. If a TFTP server is configuredandanewcodeimageisretrieved,thenewdownloadedimagewillbeverifiedandthen savedintotheFlashmemory. Note:PleasedoNOTinterrupttheTFTPupgradeprocess(especiallythepowersupply)asthiswill damagethedevice.Dependingonthenetworkenvironmentthisprocesscantakeupto25or30 minutes.

ViaHTTPServer

TheURLfortheHTTPserverusedforfirmwareupgradeandconfigurationviaHTTP. Forexample,http://provisioning.mycompany.com:6688/Grandstream/ Here:6688isthespecificTCPportthattheHTTPserverislisteningat,itcanbeomittedifusing defaultport80. Note:IfAutoUpgradeissettoNo,GXW410xwillonlydoHTTPdownloadonceatbootup.

FirmwareServer IPaddressordomainnameoffirmwareserver. Path ConfigServer Path FirmwareFile Prefix FirmwareFile Postfix ConfigFile Prefix ConfigFile Postfix AllowDHCP Option66to overrideserver Automatic Upgrade IPaddressordomainnameofconfigurationserver. Defaultisblank.Ifconfigured,GXW400Xwillrequestfirmwarefilewiththeprefix.Thissettingis usefulforITSPs.Endusershouldkeepitblank. Defaultisblank.Endusershouldkeepitblank. Defaultisblank.Endusershouldkeepitblank. Defaultisblank.Endusershouldkeepitblank. DefaultvalueisNo.IfsettoYes,configurationfilewilloriginatefromtheDHCPserver.

Choose Yes toenableautomaticupgradeandprovisioning. InCheckfornewfirmwareevery field,enterthenumberofminutestoenableGXW410xtochecktheserverforfirmwareupgradeor configuration.WhensettoNo,GXW410xwillonlydoupgradeonceatbootup.Otheroptionsare: AlwayscheckforNewFirmware. CheckNewFirmwareonlywhenF/Wpre/suffixchanges AlwaysskiptheFirmwarecheck

Authenticate ConfFile

IfsettoYes,configurationfileisauthenticatedbeforeacceptance.Thisprotectstheconfiguration fromanunauthorizedchange.

DTMFPayload Type SyslogServer SyslogLevel

ThisparametersetsthepayloadtypeforDTMFusingRFC2833.Defaultis101. TheIPaddressorURLofSystemlogserver.ThisfeatureisespeciallyusefulforITSP(Internet TelephoneServiceProvider) Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNINGorERROR.Syslogmessagesaresentbasedonthefollowingevents: 1. productmodel/versiononbootup(INFOlevel) 2. NATrelatedinfo(INFOlevel) 3. sentorreceivedSIPmessage(DEBUGlevel) 4. SIPmessagesummary(INFOlevel) 5. inboundandoutboundcalls(INFOlevel) 6. registrationstatuschange(INFOlevel) 7. negotiatedcodec(INFOlevel) 8. Ethernetlinkup(INFOlevel) 9. SLICchipexception(WARNINGandERRORlevels) 10. memoryexception(ERRORlevel) TheSyslogusesUSERfacility.InadditiontostandardSyslogpayload,itcontainsthefollowing components:GS_LOG:[deviceMACaddress][errorcode]errormessage Example:May1902:40:38192.168.1.14GS_LOG:[00:0b:82:00:a1:be][000]Ethernetlinkisup

NTPserver

URIorIPaddressoftheNTP(NetworkTimeProtocol)server,whichwillbeusedbythephoneto synchronizethedateandtime.

DefaultvalueisNo.IfsettoYes,theNTPserverwilloriginatefromtheDHCPserver. AllowDHCP Option42to overrideanNTP server EnableVideo Surveillance RTSPPort WhensettoYes,GXW410xwillstartconvertingvideofeedreceivedfromanalogcameratoIP packets.Inordertoviewthisvideofeed,pleasefollowinstructionsgivenunderVideoSurveillance chapteronpage23. Bydefaultitis554.

CONFIGURINGTHEFXOCHANNELS
ConfiguringtheFXOchannelsontheGXW410xgatewayisaneasyprocess.FollowtheGUIinterfaces. The Device Status page terms are defined in Table 9: FXO Lines Configuration Definitions. An exampleoftheChannelDialingConfigurationisshowninFigure6. Pleasenotethedefaultisalways configured.TheuserhastheoptiontochangethedefaultsettingsasdescribedintheTable9. TABLE9:FXOLINESCONFIGURATIONDEFINITIONS
SyntaxforChannelSpecificSettings: Default:ch18:X;{allchannels1to8aresettousevalueX} AdditionalExamples: ch1,36:10;ch2,78:12{channels1,3,4,5and6aresettousevalue10whilechannels2,7and8 aresettousevalue12. EnableCurrent Disconnect WhensettoY,CurrentDisconnectisenabled.CertainPSTNCOsrequirethistobeenabled,in ordertorealizedisconnectsignalfromPSTNside.DefaultisY. Ifenabledusethreshold:Defaultis100ms.Rangeis40msto800ms. CertainPSTNserviceprovidershaveathresholdtimewithinwhichthelinestabilizesafteroff hook.Itisentirelydependentonprovider,howeverifyouexperiencePSTNlinedetectionissues, pleasemodifythissettingappropriatelyin100msincrements. IfyouarenotsureifthisoptionshouldbeenabledpleaserefertoTable10(FXOLinesTestTab Definition).ThistoolwillrunanautomatedtesttodeterminetheproperPSTNconfigurationthat thegatewayshouldhavetoworkwithyourServiceProvideroranalogPBX. EnableTone Disconnect DefaultisNo.IfPSTNproviderusescallprogresstonesthenitshouldbesettoYesinorderto realizedisconnecttone.PleaseconfigureaccurateCallProgressTonesonChannelswebpage basedonPSTNprovider(ortraditionalPBX)settings. IfyouarenotsureifthisoptionshouldbeenabledorwhatCallProgressTonesarerequired pleaserefertoTable10(FXOLinesTestTabDefinition).Thistoolwillrunanautomatedtestto determinetheproperPSTNconfigurationthatthegatewayshouldhavetoworkwithyourService ProvideroranalogPBX. EnablePolarity Reversal DefaultisNo.ThisshouldbesettoYesonlyiftheFXOlinesaresubscribedtoPRservicefrom PSTNServiceprovider.ItismerelyaPRdetectfeature. ***Note:IfthereisnoPRservicefromproviderontheFXOline,andthissettingisconfiguredto Yes,callswillnotbesuccessful. Terminatecallafterlongsilencedetected.Defaultis60seconds,max65536. SelectstheimpedanceoftheanaloglineconnectedtotheFXOportontheGXW410x.Hereis somebasicinformationwhichmaybehelpfulforinitialconfiguration: 600OhmNorthAmerica; 270Ohm+(750Ohm||150nF)MostofEurope 220Ohm+(820Ohm||120nF)Australia,NewZealand 220Ohm+(820Ohm||115nF)Austria,Bulgaria,Germany,Slovakia,SouthAfrica 370Ohm+(620Ohm||310nF)UK.,India Ifthisparameterisnotconfiguredproperlyyoumayexperienceechoornoiseintheline.Please refer to Table 10 (FXO Lines Test Tab Definition). This tool will run an automated test to determinethecorrectimpedancevaluetomatchyourlines.

SilenceTimeout ACTermination Impedance

WaitforDialtone

DefaultisNo.WhensettoYes,thegatewaywillrecognizedialtonefromtheCentralOffice(CO) beforeitcompletesacall.Ifyoucantmakeanoutboundcall,setthisisYes.ifthisissettoYes makesureyouhaveconfiguredthedialtonesettingscorrectlyintheChannelstabandthatthere isnotanymajornoiseinterferenceintheline. Syntaxch18:1;{allchannels1to8aresettovalue1or2} Stagemethodcanbesettoeither1or2. Setthisparameterto1ifyouneedtomakeadirectPSTNcallfromaVOIPendpoint.Whenyou setitto2,youwillfirstdialoneoftheVOIPchannelaccountsfromtheVOIPendpoint,thiswill resultingettingaPSTNlinedialtonetothendialoutthedestinationPSTNnumber. Mostimplementationsrequirethissettingtobeconfiguredto1.

StageMethod

Min.Delaybefore DialPSTN

Defaultis500ms.ThisneedstobeequaltoorgreaterthantheCurrentDisconnectthreshold setting.Oncethethresholdisreachedthegatewaycandialout.Thisparametershouldonlybe usediftherearePSTNlinedetectionissues.

UnconditionalCall This is an extremely importantsettingtomakesureincomingPSTNcallsarepickedupand forwardedtothecorrectVOIPdestination. ForwardtoVOIP: User ID This parameter allows users to configure a User ID or extension number to be automaticallydialeduponFXOlineoffhook. SIPServerYoualsoneedtospecifytheProfileoftheuseridconfiguredabove(p1standsfor Profile1,p2standsforProfile2andsoon). SIPDestinationPortAlongwiththeuseridandProfile,youalsohavetheoptiontochoosethe destinationportwhereyouwouldliketosendthecall.Bydefaultitshouldbesettoch1x:5060;(x canbe4or8dependingonnumberofports). Wecanalsospecifyadifferentdestinationforeachport.ForexampleunderUserIDwecantype in:ch1:104;ch2:227;ch35:501;ch6,7:856. UnderSipServerwecantypein:ch1:p1;ch24:p2;ch5:p3 UnderSipDestinationPortwecantypein:ch12:5060;ch2:7080;ch38:5066++

NumberofRings BeforePickup

Defaultis4.Thisisthenumberofringsthegatewaywillwaittosendthecalltothe VOIPsideincasetheCallerIDhasyettobedetected.Ifthere'sCIDinformationthe callwillbesentrightaway.Ifyourlinesdon'thavetheCIDservicesetthisto1.

CallerIDScheme

TheGXW410xsupports5differenttypesofschemes: 1. Bellcore(USstandard) 2. ETSIFSKduringringing 3. ETSIFSKpriortoringingwithDTAS 4. ETSIFSKpriortoringingwithLR 5. ETSIFSKpriortoringingwithPR 6. ETSIDTMFduringringing 7. ETSIDTMFpriortoringingwithDTAS 8. ETSIDTMFpriortoringingwithPR 9. ETSIDTMFpriortoringingwithPR 10. SIN227BT 11. NTT(Japanesestandard) Please check with yourPSTN serviceprovider (ortraditional PBXspecs) forwhich callerID schemethey/itsupport.IfyouarenotsureaboutwhichtousepleaserefertoTable10(FXO LinesTestTabDefinition).ThistoolwillrunanautomatedtesttodeterminetheproperCallerID SchemesothegatewaycanproperlydetecttheCallerID. Similarly tothecasesexplainedabovewecanspecifyacallerIDschemeforeachchannel independently.

CallerIDTransport DefaultisrelayviaFromheader.Youmayalsoselect: relayviaP_Asserted_Identityheader type Disable:CallerIDfeaturewillbedisabled. Sendanonymous:AllcallsforwardedtoVOIPendwillbesentasanonymous. T.38Setting Thissettingallowsyoutomakeseveraloptionsrelatedtofacsimile. Youcanselectthemethod:T.38orPassthrough(G711) Youcanselectthefaxtransmissionrates(2400/4800/7200/9600/12000/14400bps) YoucanenableordisableECM(ErrorCheckingMode)

TABLE10:FXOLINETESTTABDEFINITIONS
Note: TheusercanonlytesttheparametersforonlyoneofthePSTNlinesatthe sametime.Inallcasespleaseenterthetelephonenumbersasifthelineswereto dialeachotherlocally. FortheACImpedanceTestweonlyneedtoselectthelinetobetestedbyclickingon theACimpedanceboxcorrespondingtothatline,telephonenumbersareoptional. RememberthattheACimpedancetestisusuallyusedtoreducetheechothatmight bepresentintheline. FortheCPTtest(callprogresstones)wewilltestcurrentdisconnectaswell.Youwill need2telephonenumberstoperformthetest.Youcanonlyperformthetestonone line(row)atthesametimeanditwillbetheonethathastheboxcheckedfortesting. Thistestedlinewilluseanotherlineconnectedtothegatewaytoperformthetestby callingintoit,thisiswhyyouwillhavetoenterthetelephonenumberforasecond linetohelpwiththetest. ForCIDdetectionyouwillneed2telephonenumberstoperformthetest.Youcan onlyperformthetestononeline(row)atthesametimeanditwillbetheonethathas theboxcheckedfortesting.Thistestedlinewilluseanotherlineconnectedtothe gatewaytoperformthetestbycallingintoit,thisiswhyyouwillhavetoenterthe telephonenumberforasecondlinetohelpwiththetest. Toperformthetest,pleaseselectthelineyouwanttotestandthedesiredtesttobe performed.Entertheinformationforthislineaswellasasecondlineifnecessary. Thenclickontheupdatebuttonandthenreboot.Logbackinandnowyoushould seetheinformationforthelineselectedaswellasthecheckboxalreadymarked alreadythere.Goaheadandstartthetestnow,pleasewaitafewminutesuntilthe testisdone. Notes: Itisnotrequiredtoenteratelephonenumberwhentestingforimpedance,asthe systemdoesnotplaceanyactualcallsforthetest. If you log into the Web Interface while the test is running will not interrupt the process. Line# ACImpedance CPTDetection Enterthetelephone(PSTN)numberthatcorrespondstothisline.Enteritasifyou weregoingtodialitlocally Selectthisboxifyouwanttotestforimpedanceonthelinethatisonthesamerow asthecheckedbox.Rememberthatyoucanonlycheckoneitematthesametime. Select this boxifyouwanttotestforcallprogresstonesandcurrentdisconnect thresholdonthelinethatisonthesamerowasthecheckedbox.Rememberthat youcanonlycheckoneitematthesametime. Enteranexternaltelephone(PSTN)numbertobeusedasanauxiliarynumberfor thetest.Thisisusedonlyifwedonothaveatleast2PSTNlinesconnectedtothe gateway.ThisisonlyusedforCPTandcurrentdisconnectthresholdtesting.Inorder tousethisfunctionyouwillhavetomonitortheSyslogoutput.Thisisonlyreserved forveryadvancedusers ThisisthetimetheGXWwillwaitfortheexternaltelephonenumbertopickupduring thetest.

ExternalNumber

ExternalCallTimeout

Applytestresults automatically Applytestresultstoall ports ErrorTimeout

DefaultisNo.IfselectedonYes,thenalltheresultsfromthetestwillbeapplied automatically.IfyouselectNoyouwillhavetomonitortheSyslogoutput.Thisisonly reservedforveryadvancedusers. DefaultisNo.IfselectedonYes,thenallthetestresultswillbeappliedtoallportson thegateway.IfallthelinesbelongtothesameserviceproviderorPBXitwillmake sensetoapplytheresultstoallports. This is the time the gateway will wait to exit the test mode, when something unexpectedoranerrorhasoccurred.

TABLE11:CHANNELSPAGEDEFINITIONS
Note The channels here are basically SIP endpoints that will act as clients registeringtotheSIPServerconfiguredundertheappropriateProfilepage. Channels SIPUserID AuthenticationID AuthenticationPassword Itshouldbesetsameasthechannelnumber(i.e1,2..4or8dependingonnumberof FXOports).ItisNOTthesameasSIPAccountID. ThisistheSIPaccountinformation.EntertheSIPUserIDpartoftheaccount. SIPservicesubscribersAuthenticateIDusedforauthentication.Itcanbeidentical to,ordifferentfromSIPUserID. SIPaccountpasswordneedstobeenteredhere. Note: Afterenteringthepassword,itwillshowupasblankbutthepasswordstill remainsactive. SelectthecorrespondingProfileID(1/2/3).ProfilesareSIPServerconfigurations. Using these settings, user can configure tone frequencies according to user preference. By default, the tones are set to North American frequencies. Frequenciesshouldbeconfiguredwithknownvaluestoavoiduncomfortablehigh pitchsounds.ONistheperiodofringing(ONtimeinms)whileOFFistheperiodof silence.Inordertosetacontinuousring,OFFshouldbezero.Otherwiseitwillring ONmsandapauseofOFFmsandthenrepeatthepattern.

ProfileID CallProgressTones

Dialtone Ringbacktone Busy/Reordertone

Confirmationtone Pleasereferthedocumentbelowtodetermineyourlocalcallprogresstones (http://www.itu.int/ITUT/inr/forms/files/tones0203.pdf) orruntheFXOLineTest (Table10). ChannelVoiceSettings TxtoPSTNAudioGain(dB) RxfromPSTNAudioGain (dB) SilenceSuppression Channelvoicesettingsmentionedbelow. AllowsusertosetavalueindBfortransmissiontoPSTNAudioGain.Defaultis1. Rangeisfrom12to12dB. AllowsusertosetavalueindBforreceivefromPSTNAudioGain.Defaultis0. Rangeisfrom12to12dB. Thiscontrolsthesilencesuppression/VADfeatureofG723andG729.IfsettoYes, whenasilenceisdetected,smallquantityofVADpackets(insteadofaudiopackets) willbesentduringtheperiodofnotalking.IfsettoNo,thisfeatureisdisabled.

EchoCancellation ChannelspecificSetting DTMFMethod

WhensettoY,Echocancellationisenabled. Channelspecificsettingsmentionedbelow. ThisparameterspecifiesthemechanismtotransmitDTMFdigits.Thereare7modes supported:inaudiowhichmeansDTMFiscombinedinaudiosignal(notveryreliable with low bitrate codec), via RTP (RFC2833), or via SIP INFO. Multiple DTMF transmissionschemescanbeselected. 1inaudio 2RFC2833 3inaudioandRFC2833 4SIPInfo 5inaudioandRFC2833 6SIPInfoandRFC2833 1. 7inaudio,RFC2833,andSIPInfo Defaultis4seconds. Defaultisch18:5060++;.The++indicatesincrementsby2,soport1issetat5060, portat5062andsoon.ThissettingcanbeusedwithRoundRobinand/orFlexible settingbelowtoconfiguredifferentportstobeplacedunderdifferentRoundRobin groups. Defaultisdisabledforallports.Theusercanselecttoeitherenableitbutnotforceit orforceitonanindividualportbasis.Whenusedthecommunicationwillbesent usingSecureRTP. Defaultisrr:18; Thesyntaxisprettystraightforwardhere.TherrstandsforRoundRobinandthe numbersstandfortheportsthatbelongtothatroundrobingroup. Forexample: rr:18;>Roundrobinwithinthefirst8portsi.e.outgoingcallswillbeforwardedto thenextavailableportwithinthegroupofports1to8. rr:1,36,8;rr:2,7;>Roundrobinwithinport1,3,4,5,6and8;Secondroundrobingroup withinports2and7i.e.outgoingcallstoports1,3,4,5,6and8willbeforwardedtothe nextavailableportwithinthisgroupONLY.Outgoingcallstoport2and7willbe forwardedtothenextavailableportbetweenports2and7ONLY. **InordertoterminateacallonFXOport2or7youwillneedtochangeitsLocal SIPListenportaccordingly.

NoKeyEntryTimeout LocalSIPListenPort

SRTPMode

RoundRobinand/or Flexible

PrefixtospecifyPort (1stagedialingmethod)

Defaultis99. SyntaxtoUSEthisfeature:prefix#(thatis99)+ch#(couldbeanythingfrom1to8)+ dialing#willresultinthiscallforwardedtoFXOport(ch#)immediately.

TABLE12:CHANNELSPAGEDEFINITIONS
DialPlan TheDialPlanfeatureimplementedisapplicableforVOIPtoPSTNcallsonly.Youmay configureadialplanbasedonthefollowinggrammar: 1. 2. AcceptDigits:1,2,3,4,5,6,7,8,9,0,*,#,A,a,B,b,C,c,D,d Grammar: xanydigitfrom09; xx+atleast2digitnumber; xx.atleast2digitnumber; ^exclude; [35]anydigitof3,4,or5; [147]anydigit1,4,or7; <2=011>replacedigit2with011whendialing WARNINGillegalinputwillfallbacktodefault

Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, 911, and any 10 digit numbersofleadingdigits1617. Example2:{^1900x+|<=1617>xxxxxxx}Blockanynumberofleadingdigits1900 andaddprefix1617foranydialed7digitnumbers. Example 3: {1xxx[29]xxxxxx | <2=011>x+} Allow any length of number with leadingdigit2and10digitnumbersofleadingdigit1andleadingexchangenumber between2and9; Ifleadingdigitis2,replaceleadingdigit2with011beforedialing Default:PSTNOutgoing{x+}

Note:Ifyoudonotplantousethisfeaturesettodefault{x+} HookflashDuration (X10ms) Default600ms.Thisvaluecanacceptanyvalueinthe1002000msrange.

Default Yes, No means to use DTMF parameter settings according to DTMF Digit UseDTMFParameter fromRFC2833orSIPInfo Length,DTMFDigitVolumeandDTMFDialPause. DTMFDigitLength DTMFDigitVolume DTMFDialPause Defaultvalueis100ms.Pleasenotthatthevaluewillbemultipliedby10ms Defaultvalueis11dB. Defaultvalueis100ms.Pleasenotethatthevaluewillbemultipliedby10ms.

PROFILES
ProfilesarebasicallyIPPBX/SIPServerconfigurationtemplates.IfyouhavemorethanoneIPPBX systemorSIPServerthatyouwouldliketousewiththeGXW410x,thenyoucanconfigureProfile2or3. Note:MakesureyouselectthecorrectprofileforeachchannelunderChannelsPAGE TABLE13:PROFILEPAGEDEFINITIONS
ActivateProfile ProfileName WhensettoYestheSIPProfileisactivated. AnametoidentifyaProfile.

SIPServer OutboundProxy

SIPServersIPaddressorDomainnameprovidedbyVoIPserviceprovider. IP address or Domain name of Outbound Proxy, or Media Gateway, or Session Border Controller. Used by GXW410x for firewall or NAT penetration in different network environments.IfsymmetricNATisdetected,STUNwillnotworkandONLYoutboundproxy cancorrecttheproblem. DefaultisNo.IfsettoYestheclientwilluseDNSSRVtolookupserver. IftheGXW410xhasanassignedPSTNtelephonenumber,thisfieldshouldbesettoYes. Otherwise,setittoNo. IfYesisset,auser=phoneparameterwillbeattachedtothe FromheaderinSIPrequest. ThisparametercontrolswhethertheGXW410xneedstosendREGISTERmessagestothe SIPServer.ThedefaultsettingisYes. DefaultisNo.Ifsettoyes,theSIPusersregistrationinformationwillbeclearedonreboot.

UseDNSSRV: UserIDisPhone Number SIPRegistration Unregisteron Reboot

RegisterExpiration Thisparameterallowstheusertospecifythetimefrequency(inminutes)fortheGXW410xto refresh its registration withthespecifiedregistrar.Thedefaultintervalis60minutes (or1 hour).Themaximumintervalis65535minutes(about45days). SIPRegistration FailureRetryWait Time NATTraversal ThisparameterismostusedbyServiceProviders.ItpreventsmessageREGISTERoverload ofSIPServerincaseofdowntimeduetomaintenanceorpowerfailure.Byincreasinginterval length,commonmessageloadisdecreased.Intervalrangeis13600seconds. ThisparameterdefineswhethertheGXW410xNATtraversalmechanismwillbeactivatedor not.Ifactivated(bychoosingYes)andaSTUNserverisalsospecified,thentheGXW410x willbehaveaccordingtotheSTUNclientspecification.Underthismode,theembeddedSTUN clientinsidetheGXW410xwillattempttodetectifandwhattypeoffirewall/NATitissitting behindthroughcommunicationwiththespecifiedSTUNserver.IfthedetectedNATisaFull Cone, Restricted Cone, or a PortRestricted Cone, the GXW410x will attempt to use its mappedpublicIPaddressandportinallofitsSIPandSDPmessages.IftheNATTraversal fieldissettoYeswithnospecifiedSTUNserver,theGXW410xwillperiodically(every20 secondsorso)sendablankUDPpacket(withnopayloaddata)totheSIPservertokeepthe holeontheNATopen. SIPExtensiontonotifySIPserverthattheunitisbehindtheNAT/Firewall. DefaultisNo.Useonlyifproxysupports484response.

ProxyRequire EarlyDial

SessionExpiration Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessionstobeperiodicallyrefreshedviaaSIPrequest(UPDATE,orreINVITE.Oncethe session interval expires, if there is no refresh via a UPDATE or reINVITE message, the sessionwillbeterminated.SessionExpirationisthetime(inseconds)atwhichthesessionis consideredtimedout,ifnosuccessfulsessionrefreshtransactionoccursbeforehand. The defaultvalueis180seconds. MinSE CallerRequest Timer CalleeRequest Timer Theminimumsessionexpiration(inseconds).Thedefaultvalueis90seconds. IfselectingYesthephonewillusesessiontimerwhenitmakesoutboundcallsifremote partysupportssessiontimer. IfselectingYesthephonewillusesessiontimerwhenitreceivesinboundcallswithsession timerrequest.

ForceTimer

IfselectingYesthephonewillusesessiontimereveniftheremotepartydoesnotsupport thisfeature.SelectingNowillallowthephonetoenablesessiontimeronlywhentheremote partysupportthisfeature. ToturnoffSessionTimer,selectNoforCallerRequestTimer, CalleeRequestTimer,andForceTimer. AsaCaller,selectUACtousethephoneastherefresher,orUAStousetheCalleeorproxy serverastherefresher. AsaCallee,selectUACtousecallerorproxyserverastherefresher,orUAStousethe phoneastherefresher. SessionTimercanberefreshedusingINVITEmethodorUPDATEmethod.SelectYesto useINVITEmethodtorefreshthesessiontimer. TheuseofthePRACK(ProvisionalAcknowledgement)methodenablesreliabilitytobeoffered toSIPprovisionalresponses(1xxseries).ThisisveryimportantifPSTNinternetworkingisto besupported.Ausersrequesttousereliableprovisionalresponsesisinvokedbythe100rel tagwhichisappendedtothevalueoftherequiredheaderofinitialsignallingmessages. Default is NO. If set to YES, then for Attended Transfer, the ReferTo header uses the transferredtargetsContactheaderinformation. IncaseincomingcallhasarrivedfromPSTNtoVoIPandINVITEmessagewasgeneratedby GXWdevice,thecallwillbedisconnectedafterpreconfiguredtimeoutifnotansweredbyVoIP extension. The GXW410x supports up to 5 different Vocoder types including G.711 A/Ulaw, GSM, G.723.1,G.729A/B.TheusercanconfigureVocodersinapreferencelistthatwillbeincluded withthesamepreferenceorderinSDPmessage.ThefirstVocoderinthislistcanbeentered bychoosingtheappropriateoptioninChoice1.Similarly,thelastVocoderinthislistcanbe enteredbychoosingtheappropriateoptioninChoice8. DefaultisStandard.ChoosetheselectiontomeetsomespecialrequirementsfromSoftSwitch vendorslikeNortel,Broadsoft,etc.

UACSpecify Refresher UASSpecify Refresher ForceINVITE Enable100rel

Refertouses TargetContact INVITERingno answerTimeout PreferredVocoder

SpecialFeature

SAVINGTHECONFIGURATIONCHANGES When changes are made, press the Update button in the Configuration Menu. The GXW410x will displaythefollowingscreentoconfirmthatthechangeshavebeensaved.Toactivatechanges,reboot orpowercycletheGXW410xafterallchangesaremade. REBOOTINGFROMREMOTE The administrator can remotely reboot the unit bypressing the Reboot button at the bottom of the configurationmenu.Thefollowingscreenwillindicatethatrebootingisunderway. Theusercanrelogintotheunitafterwaitingforabout30seconds.

VIDEOSURVEILLANCE
The GXW410x gateway can be used with an Analog Surveillance CCD Camera to perform video surveillancefunction. ThisapplicationshouldbeusedinaLANenvironmentorwhenbothsideshave publicIPaddress.

VIDEOSURVEILLANCEPROCEDURES
Gatewayside: 1. In the ADVANCED SETTING page, find the following field and change from default settingNOtoYES,rebootthedevice. 2. ConnectananalogsurveillancecameratotheVIDEOINconnectionatthebackpanelof theunit. PCside(MonitorDevice): 1. Download VLC from http://www.videolan.org/vlc/. This is the only player so far that supportsRFC3984. 2. LaunchVLC. 3. GotoPreferences>Input/Codecs>Demuxers>H264,checkAdvancedoptionsinthe bottom.TheoptionFramesperSecondwillshow.Changethatvalueto5andthensave. 4. Go to Preferences>Input/Codecs>Access modules>Real RTSP, check Advanced optionsinthebottom.TheoptionCachingvalue(ms)willshow.Changethatvalueto1000 andthensave.Youmaychangeittoasmallervaluetoreducethedelay. 5. If the viewer is under NAT, go to Preferences>Demuxers>Access modules >RTP/RTSP, check Advanced options in the bottom. The option Use RTP over RTSP (TCP)willshow.Checkthatoptionbox.(GrandstreamdoesNOTrecommendthisnetwork environment) 6. ClosethePreferenceswindowandgotoFile>OpenNetworkStream: a) b) SelectRTSPastheprotocol EntertheURLintheformatofrtsp://admin: ADMIN_PASSWORD@DEVICE_IP_ADDRESS:DEVICE_RTSP_PORT. Changethebluetextaccordingtoyourconfiguration: ADMIN_PASSWORDisthedeviceswebconfigurationpasswordforadmin. DEVICE_IP_ADDRESSisthedeviceIP. DEVICE_RTSP_PORTistheRTSPportsettingofthedevice. Iftheportusesdefaultvalue554,theportportioncanbeomittedfromtheURL ClickOKtostartthevideo.

c)

FIGURE7:SCREENSHOTOFVIDEOSURVEILLANCE*

*PCclientsiderunningVLCasmonitoringstation

FIRMWAREUPGRADE
Ourlatestofficialreleasecanbedownloadedfrom:http://www.grandstream.com/firmware.html. Firmware(orsoftware)upgradescanbedoneeitherviaTFTPorHTTP.Thecorrespondingconfiguration settingsareontheconfigurationpage.EndusersshouldNOTmodifytheconfigurationsettingsthatare usefulforITSPs.Toupgradeyourunitfirmware,followthesesteps: 1. UnderAdvancedSettingswebpage,enteryourTFTPorHTTPServerIPaddress(orFQDN) nexttotheFirmwareUpgrade:UpgradeServerfield. 2. SelectviaTFTPorHTTPaccordingly. 3. IfyouplantouseAutomaticUpgrade,setittoYes,otherwiseNo(thiswillmakeitcheckfor upgradeeverytimeyoureboot).

UPGRADETHROUGHHTTP
ToupgradefirmwareviaHTTP,thefieldFirmwareUpgradeandProvisioning:UpgradeVianeedstobe settoHTTP.TheFirmwareServerPathshouldbesettowherethefirmwarefilesarelocated. Forexample:TheusercanusethefollowingURLintheFirmwareServerPath: firmware.mycompany.com:6688/Grandstream/1.3.1.6wherefirmware.mycompany.comistheFQDN oftheHTTPserver.ItcanalsobeinIPaddressformat.:6688istheTCPporttheHTTPserverlistening to,defaulthttpserverlistenstoport80./Grandstream/1.3.1.6istheRELATIVEdirectorytotherootdir onHTTPwebserver.

UPGRADETHROUGHTFTP
ToupgradefirmwareviaTFTP,setthefieldFirmwareUpgradeandProvisioning:UpgradeViatoTFTP. TheTFTPservercanbeconfiguredineitherIPaddressformatorFQDN. ToconfiguretheTFTPserverviatheWebconfigurationinterface,followthesefivesteps: 1. OpenyourbrowsertoinputtheIPaddressoftheGXW410x. 2. Entertheadminpasswordtoentertheconfigurationscreen. 3. Enter the TFTP server address or URL in the Firmware Server Path field near the bottomoftheconfigurationscreen. 4. Once the Firmware Server Path is set, update the change by clicking the Update button. 5. Rebootorpowercycletheunit. Iftheconfiguredupgradeserverisfoundandanewcodeimageisavailable,theGXW410xwillretrieve thenewimagefilesbydownloadingthemintotheGXW410gatewaysSRAM. Duringthisstage,the GXW410x gateways LED will blink until the checking/downloading process is completed. Upon verificationofchecksum,thenewcodeimagewillbesavedintotheFlash.IfTFTPfailsforanyreason (e.g.,TFTPserverisnotresponding,therearenocodeimagefilesavailableforupgrade,orchecksum testfails,etc),theGXW410xgatewaywillstoptheTFTPprocessandsimplybootusingtheexistingcode imageintheflash.

Firmwareupgradeprocessmaytakeaslongas20minutesovertheInternet,orjust20+secondsifitis performed on a LAN. Grandstream recommends conducting firmware upgrades in a controlled LAN environmentifpossible. DOWNLOADTFTPSERVER ForuserswhodonothavealocalTFTPserver,GrandstreamprovidesaNATfriendlyTFTPserveron thepublicInternetforuserstodownloadthelatestfirmwareupgradeautomatically.Pleasecheckthe ServicessectionofGrandstreamsWebsitetoobtainthisTFTPserverIPaddress. Alternatively,user candownloadandinstallafreeTFTPorHTTPserverinhisLANforafirmwareupgrade. AfreeWindowsversionTFTPservercanbedownloadedfrom: http://support.solarwinds.net/updates/NewcustomerFree.cfm. DirectionsforDownloadingTFTPServer: 1. UnzipthefileandputallofthefilesundertherootdirectoryoftheTFTPserver. 2. PutthePCrunningtheTFTPserverandtheGXW410xinthesameLANsegment. 3. GotoFile>Configure>SecuritytochangetheTFTPserver'sdefaultsettingfrom"Receive Only"to"TransmitOnly"forthefirmwareupgrade. 4. StarttheTFTPserver,inthephoneswebconfigurationpage. 5. ConfiguretheFirmwareServerPathwiththeIPaddressofthePC. 6. Updatethechangeandreboottheunit. YoucanalsodownloadthefreeHTTPserverfromhttp://httpd.apache.orgorjustuseMicrosoftIISweb.

RESTOREFACTORYDEFAULTSETTING
WARNING!RestoringtheFactoryDefaultSettingwillDELETEallconfigurationinformationofthephone. PleaseBACKUPorPRINToutallthesettingsbeforeyouapproachtofollowingsteps.Grandstreamwill nottakeanyresponsibilityifyoulosealltheparametersofsettingandcannotconnecttoyourVoIP serviceprovider.

TheONLYwaytorestoredefaultfactorysettingsisasfollows: 1. UnplugtheEthernetcable. 2. LocatetheneedlesizedholeonthebackpanelofthegatewaynexttothePowerconnection. 3. Enterathinobjectinthisholeandkeepitpressedforabout7seconds. 4. You will see the Network port LEDs (green and orange) go off and on simultaneously; this indicatestheresetwentthrough. 5. Allsettingshavebeenerasedandthegatewayisbacktofactorysettings.

ExamplesofGXW410xConfigurations APPLICATIONONE:GXWCONNECTEDWITHANIPPBXORSIPSERVER Scenario: Abusinesswithatraditionalphonesystem(withorwithoutbroadbandaccess)andanIP PBXorSIPServersconnectingtoanInternetTelephoneServiceProvider(ITSP).

Anywhere in the world
IPPBX or SIP Server

PSTN Cloud

FXO Lines

4 or 8 Ports GXW410x

IP/LA N

IP/WA N

PSTN Analog Lines

Grandstream IP Phones

APPLICATIONTWO:GXWTOEXTENDATRADITIONALPBXSCENARIO Scenario:asmallbusinesswithtraditionalanalogPBXlinesandbroadbandaccesswhowanttoextend theirtraditionalPBXtovirtuallyanywhereintheworld,usingtheInternet.(AnySIPEndpoint,suchas GrandstreamBugeTone,HandyTone,GXP2000orGXV3000areneededinthisscenario)

Company A Boston, MA 6 employees

Internet Cloud
IP/LA N

IPPBX or SIP Server

FXO Lines FXO GXW-410x Tradition Lines al PBX

Optio nal

IP/LAN

FXS | IPPBX | SIP Platform

PSTN Cloud

GXW410x

Any branch, anywhere

Any SIP endpoint

Anywhere in the world

Grandstream IP Phones

APPLICATIONTHREE:GXWCONNECTEDWITHANIPPBXORSIPSERVERANDVIDEOSURVEILLANCE Scenario: The GXW410x offers an additional video surveillance port which can be configured for surveillance.Itistheonlysmallbusinessanaloggatewaythatoffersthissecurityfeature.
Branch A Boston, MA 6 employees
IPPBX or SIP Server

Interne t Cloud

IPPBX or SIP Server

IP/LA N

IP/LAN

GXW 410x

PSTN Cloud

GXW 410x

Grandstream IP Phones Branch B Denver, CO 4 employees

Grandstream IP Phones Anywhere in the world

APPLICATIONFOUR:USINGAGXWFORPUREIPIPCOMMUNICATIONCONFIGURATION ScenarioFour:TheGXW410xoffersanIPtoIPpureIPCommunicationsSystemconfiguration,where alllocationsuseIPphones.

Branch A Boston, MA 6 employees
IPPBX or SIP Server

Internet Cloud

IPPBX or SIP Server

IP/LAN

IP/LAN

GXW 410x

PSTN Cloud

GXW 410x

Grandstream IP Phones Branch B Denver, CO 4 employees

Grandstream IP Phones Anywhere in the world