IMPACT OF WELFARE MEASURES ON HOTEL INDUSTRIES.

M.G.SHEETHAL 4TH SEM MBA VIDYA VARDHAKA COLLEGE OF ENGINEERING MYSORE KARNATAKA

ABSTRACT
Welfare means improving, faring or doing well. It is a comprehensive term, and refers to the physical, mental, moral and emotional well-being of an individual. Further, the term welfare is a relative concept. The basic purpose of labor welfare is to enrich the life of employees and keep them happy and contented. Welfare facilities enable workers to have a richer and more satisfying life. It raises the standard of living of workers by indirectly reducing the burden on their pocket. Since organization exist to achieve goals. The degree of success that individual in reaching their individual goals is important in determining organizational effectiveness. This research aims at knowing welfare measures. In this research the work atmosphere and the welfare measures provided by the organization. It also aims at finding out the employees relationship. It is the detailed study of employers views towards employees welfare measures in hotel industries. The research includes employee satisfaction towards various welfare measures provided by the organization.

KEY WORDS
Employee contribution to the Organization, Employees Satisfaction, Welfare Measures.

GENERAL INTRODUCTION
Employee welfare is a comprehensive term including various services, benefits and facilities offered to employees & by the employers. Welfare includes anything that is done for the comfort and improvement of employees and is provided over and above the wages. The welfare measures need not be in monetary terms only but in any kind/forms. Employee welfare includes monitoring of working conditions, creation of industrial harmony through infrastructure for health, industrial relations and insurance against disease, accident and unemployment for the workers and their families which enables the workers to have a richer and more satisfying life. I have undergone a research on hotel industries. In the view of K.K. Chaudhuri, in his Human Resources: A Relook to the Workplace, states that HR policies are being made flexible. From leaves to compensations, perks to office facilities, many companies are willing to customize policies to suit different employee segments. The older employees want social security benefits, younger employees want cash in hand because they cant think of sticking to a company for many years and retire from the same company. Therefore one jacket fits all will not be right to motivate the talents and retain them.

Conventions and Recommendations of ILO (1949) sets forth a fundamental principle at its 26 th conference held in Philadelphia recommended some of the measures in the area of welfare measures which includes adequate protection for life and health of workers in all occupations, provision for child welfare and maternity protection, provision of

adequate nutrition, housing and facilities for recreation and culture, the assurance of equality of educational and vocational opportunity etc.

ANALYSIS OF THE STUDY

The organizations has to face more and more challenges with the changing trends in order to adapt themselves to the fast changing trends in the environment, the company has to take the initiative to understand the satisfaction level of the employees, their perception towards the organization and also to understand what are the benefits required by them so as they can completely involve themselves into their work.

OBJECTIVES
The main objective of this study is to understand various employee welfare activities. To identify employee welfare measures undertaken in the company. The procedures and practices followed to implement employee welfare. To know the awareness level regarding the welfare schemes among the employees in the concern. To find out the opinions of the employees about the welfare facilities and schemes provided to them by the management. To identify the practical difficulties faced by the management in executing the welfare measures.

SCOPE OF THE STUDY

The research can be extended the study to understand the welfare facilities of labour in order to provide an effective suggestion to improve the same. This will be helpful in understanding current portions of the respective companies & provide some strategies to extend this measure with title modification which is based on the internal policy of the companies. This study can be used for understanding the potential of the workers. So that the survey is made all over the area of company and of this survey is made with both the male and female worker. This study also helps in manipulation of the basis expectation of the workers.

METHODOLOGY
The relevant Data information was collected from two sources primary data and secondary data.

Primary sources of data:

It involves data collected as descriptive and qualitative nature. The following methods are used to collect the primary data. Questionnaire method: This research work makes use of structured questionnaire to elicit information from various employees. Some information is also collected by unstructured questions. Inte rvie w method: This research work makes use of personal interviews of various employees and management staff. The main soul of the information of the company I have collected is from the HR Manager.

Secondary sources of data:

The secondary data is collected with reference of manuals, books, journals. The information regarding various welfare facilities provided under different acts. Especially under Factory Act and facilities provided by the organization was collected from magazines and reference books.

TOOLS FOR DATA COLLECTION

Survey method Field work.

FINDINGS
The employees were satisfied by the welfare measures taken for employees welfare. Work place has satisfactory ventilation but the employees feel there must be sufficient arrangement for fresh air wherever possible. The canteen should be improved in all ways like food quality and hygiene. There is no transport facilities provided, but travel allowances are included in the salary. Educational assistance is also provided to employees children which is included in the salary. Training facilities is satisfactory. Most of the employees feel satisfied with medical benefits provided by the company. Employees feel the working condition provided by the company is excellent

LIMITATIONS OF THE STUDY

The study was limited to some departments only as well as number of employees. The respondents were unable or unwilling to give a complete and accurate response to certain questions. Since the data was collected using schedule, the interviewers inability to understand and record the response correctly is possible. The respondents have replied to the queries recalling from their memory. Therefore recall bias and personal bias are possible. Some false information may be given by the respondents.

CONCLUSION
The welfare schemes are important aspects in every organization which plays a very important role and such welfare schemes effectively improve the performance of the employees and workers and help the company in capturing the good marketing in present day competition. Labour welfare awareness meetings and presentation must carry out periodically, this in turn helps to improve the labour satisfaction and the will show in the improvements of productivity. Labour welfare is very important to run the company successfully so the company should follow the welfare activities regularly to improve the labour satisfaction in their working environment. Thus from this study it found that though the company has provided various welfare measures, some of them seems to be not useful to the workers. The company has to get constant feedback from the workers in regard of the welfare activities provided to them. It is found that all the basic needs of the workers are met. Though their basic needs are met various welfare measures or schemes can be provided that can further motivate the employees, which can benefit them and also the organization in terms of increased efficiency and productivity.