Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Table of Contents
Publications
Automatic Identication ............................................................ 2 Customs ................................................................................... 3 Electronic Commerce ............................................................... 4 Engineering............................................................................... 7 Finance ....................................................................................10 Health Care ..............................................................................10 Health, Safety and Environment ..............................................11 ISO Documents and Standards .............................................. 13 Project Management .............................................................. 18 Quality: ISO/TS 16949:2009 ................................................... 18 Quality: AIAG Quality Manuals ............................................... 20 Returnable Containers ............................................................ 22 Supply Chain Management .................................................... 24 TREAD Act Reporting ............................................................. 26 Truck & Heavy Equipment Group ............................................ 26
Training
Aerospace AS9100 ............................................................... 28 Customs ................................................................................. 29 Doing Business Overseas ...................................................... 30 Engineering............................................................................. 30 Global Sourcing Engineering Certicate Program ................... 31 ISO 13485:2003 Medical Devices........................................ 31 ISO 14001 Environmental Quality Management Systems ... 33 ISO 9001:2008 Healthcare ................................................... 37 ISO 9001:2008 Quality Management Systems ................... 39 ISO/IEC 17025:2005 Calibration Laboratories ...................... 42 ISO/TS 16949 Quality Core Tool Certication ....................... 43 ISO/TS 16949 Quality Core Tools: Classroom Training ......... 44 ISO/TS 16949 Quality Core Tools: Online Training ................ 48 ISO/TS 16949 Automotive ................................................... 50 Layered Process Audits .......................................................... 54 Lean and Six Sigma ................................................................ 54 Problem Solving and Error-Proong ........................................ 56 Quality/Innovation ................................................................... 58 Special Process System Assessments ................................... 62 Supply Chain Management .................................................... 63 Universal Quality Management System ................................. 64 Warranty Management ........................................................... 67
Note: Publications are available in a variety of formats, including Hard Copy and/or e-Documents. e-Documents can be purchased as a Single User License or as a Site License for your entire organization.
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Automatic Identication
2-D Direct Parts Marking Guideline
Provides information for the marking and reading of Data Matrix and/or QR Code symbols marked directly on parts using laser, dot peen and inkjet technologies. Product Code: B-17 Hard Copy (English; 70 pages) e-Document (English; 69 pages) ISBN: 978160534155290000 Member: $19.00 Member: $19.00 Version: 2 (2009) List: $76.00 List: $76.00 Single user license
Case Study Using Radio Frequency Identication (RFID) on Returnable Transport Items (RTIs)
Provides proof that a single RFID tag can be used to uniquely identify an RTI (and potentially the product within the RTI) across the entire supply chain. Product Code: B-19 e-Document (English; 59 pages) ISBN: 978160534209290000 Member: $29.00 Version: 1 (2010) List: $116.00 Single user license
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Quality Assurance Guide for Shipping Labels and Other Bar Code Applications (Linear and 2-D)
Provides a practical guide to trading partner label quality assurance. Product Code: B-8 Hard Copy (English; 40 pages) e-Document (English; 40 pages) e-Document (English; 40 pages) ISBN: 978160534220790000 Member: $29.00 Member: $29.00 Member: $290.00 Version: 3 (2010) List: $116.00 List: $116.00 List: $1,160.00
Customs
Export Compliance
Publication provides a clear message and better understanding of compliance export control and regulations as they pertain to day-to-day operations within todays global automotive industry. Product Code: TC-7 Hard Copy (English; 34 pages) e-Document (English; 34 pages) e-Document (English; 34 pages) ISBN: 978160534227690000 Member: $12.00 Member: $12.00 Member: $120.00 Version: 1 (2011) List: $36.00 List: $36.00 List: $360.00
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Electronic Commerce
Automotive History of EDI
Summary of the Electronic Data Interchange evolution in the automotive industry. Created to educate the user as to the past and present lessons learned in the development of next-generation EDI iterations. Product Code: E-18 e-Document (English; 32 pages) ISBN:978160534045690000 Member: Free Version: 1 (2007) List: Free
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Publications: Engineering
Engineering
A Snapshot of Product Development Practices in Automotive Supply Chains
Document presents the results of an as-is study of business process issues related to product data exchange during product development in automotive supply chains. Product Code: D-7 Hard Copy (English, 47 pages) ISBN: 978160534038890000 Member: $19.00 Version: 1 (1997) List: $76.00
Best Practice Unied Procedure for Approval of Rubber and Plastic Formulation Ingredient Changes
Document presents a unified procedure for approval of rubber and plastic formulation ingredient changes, where ingredients must be changed due to commercial and/or regulatory issues and does not require PPAP testing. Product Code: D-22 Hard Copy (English; 12 pages) e-Document (English; 12 pages) ISBN: 978160534032690000 Member: $19.00 Member: $19.00 Version: 1 (2005) List: $76.00 List: $76.00
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Publications: Engineering
Engineering Visualization
Developed to assist those who are utilizing or thinking of utilizing engineering visualization tools. The objective is to improve the communication of two-dimensional (2-D) and three-dimensional (3-D) engineering data throughout the extended enterprise. Product Code: D-17 Hard Copy (English; 43 pages) e-Document (English; 43 pages) ISBN: 978160534028990000 Member: $19.00 Member: $19.00 Version: 1 (2003) List: $76.00 List: $76.00
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Publications: Engineering
SASIG Product Data Quality Guidelines for the Global Automotive Industry
Document covers in detail introductory and background material that frames the product data quality problem, specific product data quality criteria for users and provides information and methods that will help improve product data quality. Product Code: D-19 CD (English; 191 pages) e-Document (English; 191 pages) ISBN: 978160534030290000 Member: $19.00 Member: $19.00 Version: 2 (2004) List: $76.00 List: $76.00
Instant Access!
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Finance
Evaluated Receipts Settlement (ERS) Process
Industry standard practice and implementation guideline for Evaluated Receipts Settlement (ERS) process for production and non-production applications is specifically designed to eliminate supplier invoices as unnecessary documents. Product Code: F-1 Hard Copy (English; 29 pages) ISBN: 978160534057990000 Member: $19.00 Version: 2 (1996) List: $76.00
Health Care
Business Operating Systems: Requirements for Process Improvements for Excellence in Health Care Organizations
Document provides guidance for continuous improvement, emphasizing error prevention and reduction in variation and waste, deploys best practices protocols, and provides a glossary of standard quality terms. Product Code: HF-2 Hard Copy (English; 83 pages) e-Document (English; 83 pages) ISBN: 978160534063090000 Member: $99.00 Member: $99.00 Version: 1 (2007) List: $198.00 List: $198.00
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Environmental Management Systems General Guidelines on Principles, Systems and Support Techniques
ISO 14004:2004 provides guidance on the establishment, implementation, maintenance and improvement of an environmental management system and its coordination with other management systems. Product Code: ISO140042004 Hard Copy (English; 49 pages) e-Document (English; 49 pages) ISBN: 978160534168290000 Member: $126.90 Member: $126.90 Version: 2 (2004) List: $1441.00 List: $141.00
Guidelines for the Selection of Quality Management System Consultants and Use of Their Services
ISO 10019:2005 provides guidance for the selection of quality management system consultants and the use of their services. It is intended to assist organizations when selecting a quality management system consultant. Product Code: ISO100192005 e-Document (English; 21 pages) ISBN: 978160534165190000 Member: $72.00 Version: 1 (2005) List: $80.00 Single user license
Information Technology: Automatic Identication and Data Capture Techniques Bar Code Print Quality Test Specication Two-Dimensional Symbols
ISO/IEC 15415:2004(E) specifies two methodologies for the measurement of specific attributes of 2-D bar code symbols, one of these being applicable to multi-row bar code symbologies and the other to 2-D matrix symbologies. Product Code: ISOIEC15415 e-Document (English; 57 pages) ISBN: 978160534180490000 Member: $134.10 Version: 1 (2004) List: $149.00 Single user license
Information Technology: Automatic Identication and Data Capture Techniques Bar Code Print Quality Test Specication Linear Symbols
This International Standard applies to those symbologies for which a reference decode algorithm has been defined, and which are intended to be read using linear scanning methods, but its methodology can be applied partially or wholly to other symbologies. Product Code: ISOIEC15416 Hard Copy (English; 43 pages) e-Document (English; 43 pages) ISBN: 978160534183590000 Member: $116.10 Member: $116.10 Version: 1 (2000) List: $129.00 List: $129.00
Information Technology: Automatic Identication and Data Capture Techniques Code 128 Bar Code Symbology Specication
ISO/IEC 15417:2007 specifies the requirements for the bar code symbology known as Code 128. It specifies Code 128 symbology characteristics, data character encodation, dimensions, decoding algorithms and the parameters to be defined by applications. Product Code: ISOIEC15417 Hard Copy (English; 33 pages) e-Document (English; 33 pages) ISBN: 978160534182890000 Member: $99.00 Member: $99.00 Version: 2 (2007) List: $110.00 List: $110.00
Information Technology: Automatic Identication and Data Capture Techniques GS1 Application Identiers and ASC MH10 Data Identiers and Maintenance
ISO/IEC 15418:2009 specifies sets of Data Identifiers and Application Identifiers for the purpose of identifying encoded data, and identifies the organizations responsible for their maintenance. Product Code: ISOIEC15418 e-Document (English; 11 pages) ISBN: 978160534183590000 Member: $44.10 Version: 2 (2009) List: $49.00 Single user license
Information Technology: Automatic Identication and Data Capture Techniques Syntax for High-Capacity ADC Media
ISO/IEC 15434:2006 defines the manner in which data is transferred to high-capacity automatic data capture (ADC) media from a suppliers information system and the manner in which data is transferred to the recipients information system. Product Code: ISOIEC15434 e-Document (English; 25 pages) ISBN: 978160534184290000 Member: $82.80 Version: 3 (2009) List: $92.00 Single user license
Information Technology: Automatic Identication and Data Capture Techniques Data Matrix Bar Code Symbology Specication
ISO/IEC 16022:2006 defines the requirements for the symbology known as Data Matrix. The publication of standardized symbology specifications is designed to achieve this. Product Code: ISOIEC16022 e-Document (English; 143 pages) ISBN: 978160534186690000 Member: $198.00 Version: 2 (2006) List: $220.00 Single user license
Information Technology: Automatic Identication and Data Capture Techniques Code 39 Bar Code Symbology Specication
Manufacturers of bar code equipment and users of bar code technology require publicly available standard symbology specifications to which they can refer when developing equipment and application standards. Product Code: ISOIEC16388 Hard Copy (English; 27 pages) e-Document (English; 27 pages) ISBN: 978160534187390000 Member: $82.80 Member: $82.80 Version: 2 (2007) List: $92.00 List: $92.00
Information Technology: Automatic Identication and Data Capture Techniques QR Code 2005 Bar Code Symbology Specication
ISO/IEC 18004:2006 defines the requirements for the symbology known as QR Code 2005. It specifies the QR Code 2005 symbology characteristics. Product Code: ISOIEC18004 e-Document (English; 125 pages) ISBN:978160534195-890000 Member: $185.40 Version: 2 (2006) List: $206.00 Single user license
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Information Technology: Automatic Identication and Data Capture Techniques Radio Frequency Identication Device Performance Test Methods
As a wireless communication technique based on RF technology the applications cover multiple levels of the industrial, commercial and retail supply chains. The performance characteristics of devices (tags and interrogation equipment) may vary drastically. Product Code: ISOIEC18046 e-Document (English; 45 pages) ISBN: 978160534197290000 Member: $121.50 Version: 1 (2006) List: $135.00 Single user license
Information Technology: Automatic Identication and Data Capture Techniques Guidelines for Direct Part Marking (DPM)
ISO/IEC TR 24720:2008 describes several methods for applying permanent machine-readable symbols to items including components, parts and products using the direct part marking (DPM) methods outlined herein. ISO/IEC TR 24720:2008 describes marking methods, marking surface preparation, marking location, protective coatings and other parameters that contribute to the production of quality symbols, but does not specify the information to be encoded. Product Code: ISOTR24720 e-Document (English; 41 pages) ISBN: 978160534200990000 Member: $109.80 Version: 1 (2008) List: $122.00 Single user license
Information Technology: ISO 7-Bit Coded Character Set for Information Interchange
Specifies a set of 128 control and graphic characters such as letters, digits and symbols with their coded representation. Applies to alphabets of the Latin script. Product Code: ISOIEC646 e-Document (English; 21 pages) ISBN: 978160534199690000 Member: $77.40 Version: 3 (1991) List: $86.00 Single user license
Information Technology: Radio Frequency Identication Device Performance Test Methods Part 3: Text Methods for Tag Performance
The performance characteristics of devices (tags and interrogation equipment) can vary drastically due to application factors as well as the particular RFID air interface (frequency, modulation, protocol, etc.) being supported. Product Code: ISOIEC180463 e-Document (English; 65 pages) ISBN: 978160534197290000 Member: $141.30 Version: 1 (2007) List: $157.00 Single user license
Information Technology: Radio Frequency Identication for Item Management Part 2: Parameters for Air Interface Communications Below 135 kHz
ISO/IEC 18000-2:2004 defines the air interface for radio-frequency identification (RFID) devices operating below 135 kHz used in item management applications. Product Code: ISOIEC180002 e-Document (English; 89 pages) ISBN: 978160534190390000 Member: $162.80 Version: 2 (2009) List: $180.00 Single user license
Information Technology: Radio Frequency Identication for Item Management Part 3: Parameters for Air Interface Communications at 13.56 MHz
ISO/IEC 18000 has been developed to provide a framework to define common communications protocols for Internationally usable frequencies for Radio Frequency Identification (RFID). Product Code: ISOIEC180003 Hard Copy (English) e-Document (English) ISBN: 978160534191090000 Member: $198.00 Member: $198.00 Version: 2 (2008) List: $220.00 List: $220.00
Information Technology: Radio Frequency Identication for Item Management Part 4: Parameters for Air Interface Communications at 2.45 GHz
ISO/IEC 18000-4:2008 defines the air interface for radio frequency identification (RFID) devices operating in the 2.45 GHz Industrial, Scientific, and Medical (ISM) band used in item management applications. Product Code: ISOIEC180004 Hard Copy (English) e-Document (English) ISBN: 978160534192790000 Member: $173.00 Member: $173.00 Version: 2 (2008) List: $193.00 List: $193.00
Information Technology: Radio Frequency Identication for Item Management Part 6: Parameters for Air Interface Communications at 860 MHz to 900 MHz
ISO/IEC 18000-6:2004 defines the air interface for radio-frequency identification (RFID) devices operating in the 860 MHz to 960 MHz Industrial, Scientific, and Medical (ISM) band used in item management applications. Product Code: ISOIEC180006 Hard Copy (English) e-Document (English) ISBN: 978160534193490000 Member: $198.00 Member: $198.00 Version: 1 (2004) List: $220.00 List: $220.00
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Information Technology: Radio Frequency Identication for Item Management Part 7: Parameters for Active Air Interface Communications at 433 MHz
ISO/IEC 18000-7:2009 defines the air interface for radio frequency identification (RFID) devices operating as an active RF tag in the 433 MHz band used in item management applications. Product Code: ISOIEC180007 e-Document (English; 73 pages) ISBN: 978160534194190000 Member: $150.30 Version: 3 (2009) List: $167.00 Single user license
Information Technology: Radio Frequency Identication for Item Management Implementation Guidelines Part 1: RFIDEnabled Labels and Packaging Supporting ISO/IEC 18000-6C
ISO/IEC TR 24729-1:2008 provides guidance on the use of radio frequency identification (RFID) enabled labels and packaging in the supply chain. Product Code: ISOTR247291 e-Document (English; 71 pages) ISBN: 978160534201690000 Member: $150.30 Version: 1 (2008) List: $167.00 Single user license
Information Technology: Security Techniques Information Security Management Systems Overview and Vocabulary
ISO/IEC 27000:2009 provides an overview of information security management systems, which form the subject of the information security management system (ISMS) family of standards, and defines related terms. Product Code: ISOIEC27000 e-Document (English; 27 pages) ISBN: 978160534198990000 Member: $88.20 Version: 1 (2009) List: $98.00 Single user license
Information Technology: Unique Identiers Part 5: Unique Identier for Returnable Transport Items (RTIs)
ISO/IEC 15459-5:2007 specifies a unique, non-significant string of characters for the unique identification of returnable transport items (RTIs). Product Code: ISOIEC15459 e-Document (English; 13 pages) ISBN: 978160534185990000 Member: $44.10 Version: 1 (2007) List: $49.00 Single user license
Packaging: Bar Code and Two-Dimensional Symbols for Shipping, Transport and Receiving Labels
ISO 15394:2009 specifies the minimum requirements for the design of labels containing linear bar code and 2-D symbols on transport units to convey data between trading partners. Product Code: ISO153942009 Hard Copy (English; 63 pages) e-Document (English; 63 pages) ISBN: 978160534170590000 Member: $141.30 Member: 141.30 Version: 2 (2009) List: $157.00 List: $157.00
Packaging: Labeling and Direct Product Marking with Linear Bar Code and Two-Dimensional Symbols
ISO 28219:2009 defines minimum requirements for identifying items; provides guidelines for item marking with machine-readable symbols. Product Code: ISO282192009 e-Document (English; 57 pages) ISBN: 978160534176790000 Member: $134.10 Version: 1 (2009) List: $149.00 Single user license
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Packaging: Linear Bar Code and Two-Dimensional Symbols for Product Packaging
The purpose of ISO 22742:2005 is to establish the machine-readable (e.g., bar code) and human-readable data content of labels applied to product packages. Product Code: ISO227422005 e-Document (English; 43 pages) ISBN: 978160534174390000 Member: $116.10 Version: 1 (2005) List: $129.00 Single user license
Systems Engineering Guidelines for the Application of ISO 9001 to System Life Cycle Processes
ISO/IEC TR 90005:2008 provides guidance for organizations in the application of ISO 9001:2000 to the acquisition, supply, development, operation and maintenance of systems and related support services. Product Code: ISOTR90005 e-Document (English; 143 pages) ISBN: 978160534202390000 Member: $198.00 Version: 1 (2005) List: $220.00 Single user license
Project Management
Automotive Project Management Guide
This is a guide to improve the automotive product development process. It explains how to integrate the Project Management Institute PMBOK and the APQP. Product Code: PM-1 Hard Copy (English; 57 pages) e-Document (English; 57 pages) ISBN: 978160534091390000 Member: $19.00 Member: $19.00 Version: 1 (1997) List: $76.00 List: $76.00
Project Management of Complex and Embedded Systems: Ensuring Product Integrity and Program Quality
Ensuring Product Integrity and Program Quality uses proven Project Management methods, as well as elements of IEEE embedded software development techniques, to explain how to deliver a reliable complex system to market. Product Code: PMCE Hard Copy (English; 376 pages) Member: $89.95 (2008) List: $89.95
6" x 7" wire-bound manual Single user license Single user license Single user license Single user license Site license
Automotive Certication Scheme for ISO/TS 16949:2002, Rules for Achieving IATF Recognition, Third Edition for ISO/TS 16949:2002
Requirements for certification bodies recognized by IATF for ISO/TS 16949:2002 certification scheme. Product Code: TSRULES-3 Hard Copy (English; 50 pages) Hard Copy-Auditor Edition (English) e-Document (English; 50 pages) e-Document (Chinese; 50 pages) e-Document (Japanese) e-Document (Korean; 50 pages) e-Document (Portuguese; 50 pages) e-Document (Spanish; 50 pages) e-Document (English; 50 pages) e-Document (Korean; 50 pages) ISBN: 978160534141590000 Member: $25.00 Member: $30.00 Member: $50.00 Member: $50.00 Member: $50.00 Member: $50.00 Member: $50.00 Member: $50.00 Member: $1,200.00 Member: $1,200.00 Version: 3 (2008) List: $150.00 List: $180.00 List: $300.00 List: $300.00 List: $300.00 List: $300.00 List: $300.00 List: $300.00 List: $3,000.00 List: $3,000.00
6" x 7" wire-bound manual Single user license Single user license Single user license Single user license Single user license Single user license Site license Site license
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Single user license Single user license Single user license Site license
Single user license Single user license Single user license Single user license Site license
Single user license Single user license Site license Site license
Single user license Single user license Single user license Site license
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Potential Failure Mode and Effects Analysis for Tooling and Equipment (Machinery FMEA)
This manual supports the machinery (the term machinery as used in this manual applies to tooling and equipment also) design process from design development through design approval. Product Code: MFMEA-1 Hard Copy (English) ISBN: 978160534081490000 Member: $9.00 Version: 1 (2001) List: $54.00
Effective Error-Proong
This guideline is designed to promote advances in consumer satisfaction and continuous warranty manual. It includes a CD, which contains the assessment worksheets, glossary, NTF decision tree case study, NTF fault tree analysis tool extension and case studies. Product Code: CQI-18 Hard Copy (English; 219 pages) e-Document (English; 218 pages) e-Document (English; 218 pages) ISBN: 978160534224590000 Member: $29.00 Member: $69.00 Member: $1,000.00 Version: 1 (2011) List: $116.00 List: $198.00 List: $2,600.00
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Single user license Single user license Single user license Site license
Make an Impact
Participate in a Volunteer Committee
AIAG members play a unique role in developing standards and guidelines to eliminate inefciencies in business processes. You can make an impact by participating in a volunteer committee. The rewards are numerous, and include: A Neutral Environment. Members discuss important issues in a noncompetitive atmosphere. A Voice. Members have the opportunity to initiate the work that eliminates redundant systems and processes. Voting Rights. Member companies are given the opportunity to vote on new or revised standards that will impact the way they do business. A Connection. Members not only hear about new customer requirements rst; they help shape them. Solutions. Volunteer committees produce working solutions to critical cost problems. Recognition and Free Documents. AIAG volunteers are listed on the Acknowledgment page of the nal publication and receive a complimentary copy of the document produced. Every employee at the sponsoring company has access to the electronic version of the publication.
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Single user license Single user license Single user license Site license
Returnable Containers
AIAG Pallet and Lid Whitepaper 2010
List of key problems facing returnable plastic pallet and lids and several proposed solutions identified by the results of the Pallet and Lid Survey. Product Code: RC-13 Hard Copy (English; 12 pages e-Document (English; 12 pages) e-Document (English; 12 pages) ISBN: 978160534095190000 Member: $19.00 Member: $19.00 Member: $190.00 Version: 1 (2011) List: $76.00 List: $76.00 List: $760.00
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Credits
3 2 2 1
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Aerospace AS9100
AS9100C Executive Brieng
This half-day course provides an executive-level briefing on the principles and practices contained in AS9100, including the requirements and impacts of process-based management. You will explore the requirements most applicable to executive management and acquire the understanding necessary to determine how executive management must direct and resource an AS9100-based system, including how to communicate the intent and benefits of AS9100 to all levels of your organization. A key result of the briefing is that you will be able to determine the steps your organization must take for AS9100 to become a valuable part of your business management system. Course Objectives Demonstrate an understanding of the purpose and intent of AS9100 Define top management responsibilities Identify factors for successful implementation Demonstrate an understanding of the process approach Explain the standard and related requirements
This course is recommended for executives who need to learn about AS9100; those who are concerned with transitioning/implementing the new requirements within AS9100; internal trainers who want a simple, effective method of explaining AS9100 to employees and steering committee members. CEUs Dates Course Time 0.4 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 12:00 p.m. Pricing Member: $295.00 List: $395.00
This course is recommended for anyone who needs to learn about AS9100 in order to perform internal audits of an AS9100 process-based quality management system including managers, department team leaders and internal auditors. CEUs Dates Course Time 2.3 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $995.00 List: $1,195.00
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Understanding AS9100C
In this two-day course, you will examine the requirement of AS9100 plus the background and intent that affect how AS9100 is implemented. You will also focus on the role of the process approach and how the process approach impacts specific implementation issues. You will be able to equip your organization to make appropriate and effective decisions with regard to AS9100 and identify the differences with ISO 9001. Learn to lead and support AS9100 implementation and auditing efforts within your organization. The result for your organization will be an effective understanding and application of the standard. Course Objectives Describe how implementation of the process approach has affected AS9100C Develop and utilize turtle diagrams Review the AS9100C standard clause-by-clause Apply each of the standards clauses
This course is recommended for anyone who needs to learn about AS9100; employees at every level including managers, department team leaders and internal auditors; and trainers who want a simple, effective method of explaining AS9100 to employees. CEUs Dates Course Time 1.5 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $625.00 List: $825.00
Customs
HTS Harmonized Tariff Schedule Overview
Ensure that you are compliant with customs regulations and paying the proper duty on your products. Classification is the foundation for all customs transactions, including the North American Free Trade Agreement (NAFTA). Correct classification of your products is essential for determining the appropriate fees. The Harmonized Tariff System (HTS) provides duty rates for virtually every item that exists. Materials managers, purchasing or buyers, customs trade importers and exporters, finance management and sales managers will benefit from learning how to read the U.S. Tariff, the general rules for interpretation and how to determine the correct HTS Code classification for your products in this full-day class. Course Objectives The structure of U.S. Tariff Schedule book Classification of products CEUs Dates Course Time 0.8 April 24 8:00 a.m. 5:00 p.m. September 19 Pricing Member: $375.00 (with NAFTA: $800.00) List: $450.00 (with NAFTA: $1,075.00) General rules of interpretation The North American Free Trade Agreement (NAFTA)
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Engineering
Geometric Dimensioning and Tolerance (GD&T)
This one-day course is an overview of the GD&T concepts in controls necessary for proper layout and applications. The course will cover typical issues that can occur when applying a traditional coordinate system and how geometric tolerance can overcome them. You will be introduced to the symbols, terminology and the rules for GD&T based on ASME Y14.5M-1994. This course is recommended for quality and layout personnel and support staff who must communicate with engineering and manufacturing, as well as laboratory technicians who must perform gauging to layouts. Course Objectives Apply the principles of GD&T Characteristics to your layout process Demonstrate your understanding of dimensioning tolerance principles Reduce the number of errors by developing a system of effective dimensional tolerance Apply the following controls: (a) Form; (b) Orientation; (c) Location; (d) Runout; (e) Profile CEUs Dates Course Time 0.8 April 20 8:00 a.m. 5:00 p.m. September 28 Pricing Member: $325.00 List: $425.00
Training: Global Sourcing Engineering Certicate Program; ISO 13485:2003 Medical Devices
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Completion of Understanding ISO 13485 is recommended. Individuals without this class/knowledge may not be able to successfully complete the internal audit training. 1.5 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $625.00 List: $825.00
Explanation of Symbols
Certicate Awarded Online Registration
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Requirements for Successful Completion 1. The continual evaluation of the students attitudes, auditing capability, performance as team members when role playing, and communication skills (performed independently by all instructors involved with the class). 2. A written examination that covers the content of ISO 14001 and the application of audit principles and practices based on ISO 14001. Fifty percent of the examination grade is based on questions that require short answer responses that test comprehension of the audit process and the application of ISO 14001. The remainder of the examination grade is based on multiple choice and true/false questions. Certicates Awarded Those who pass the exam will receive a certificate of successful completion. Those who do not pass the exam will receive a certificate of attendance. CEUs Dates Course Time 2.4 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 6:00 p.m. Pricing Member: $995.00 List: $1,195.00
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Corporate Responsibility
The Power of Working Collaboratively
AIAG is dedicated to understanding industry issues affecting corporate responsibility, and to be the premier resource on environmental and social responsibility issues that affect our members. Our mission is to enable collaboration within the automotive industry and other industries and to provide access to information, education and the tools needed so our stakeholders can continually improve the environments in which they operate. AIAG Corporate Responsibility projects, activities and toolkits are focused on OEM developed initiatives. AIAG provides: A collaborative forum for discussion, debate and consensus. Workgroups that result in collective action for guidelines and training. Tools and resources for access to information and education. Outreach to groups that can benefit from and contribute to corporate responsibility solutions.
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Requirements for Successful Completion 1. The continual evaluation of the students attitudes, auditing capability, performance as team members when role playing, and communication skills (performed independently by all instructors involved with the class). 2. A written examination that covers the content of ISO 14001 and the application of audit principles and practices based on ISO 14001. Seventy-five percent of the examination grade is based on questions that require essay responses that test comprehension of the audit process and the application of ISO 14001. The remainder of the examination grade is based on multiple choice, true/false or short-answer questions. Certicates Awarded Those who pass will receive a certificate of successful completion, which satisfies the training requirement for individual QMS auditor certification by RABQSA and IRCA. Those who do not pass will receive a certificate of attendance. Prerequisite CEUs Dates Course Time A series of questions to be answered and turned in prior to the beginning of the course to demonstrate understanding of ISO 14001. 3.6 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 6:00 p.m. Pricing Member: $1,895.00 List: $2,095.00
248.358.3003 | www.aiag.org
1.5 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $625.00 List: $825.00
Implementing the Failure Mode and Effects Analysis (FMEA) Reference Manual for Healthcare
In this two-day course, establish the foundation to void Murphys Law the things that could go wrong dont have to when you learn to use FMEAs successfully. This course will teach you the skills to understand and use FMEAs and the concept of risk reduction and defect prevention. Turn your quality control around when you discover the impact of failure and how you can reduce the risk with FMEAs. Then, take your skill and knowledge beyond just the concepts by learning the specifics of successfully developing and maintaining design and process FMEAs, which will include identifying and reducing risk factors. This course is recommended for quality managers, quality team leaders, individuals and cross functional teams interested in risk reduction and anyone who wants a better understanding of basic FMEA and risk management methodology. Course Objectives Define FMEA customers Identify the specifics of design and process FMEAs Complete an FMEA and assimilate the reasoning for specific parts of the FMEA Prerequisite CEUs Dates Course Time Knowledge of automotive requirements recommended. 1.5 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $625.00 List: $825.00 Relate the FMEA to Advanced Quality Planning (AQP) Identify the concept of risk and how to reduce the risk of failure
Explanation of Symbols
Certicate Awarded Online Registration
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Completion of Understanding ISO 9001 is recommended. Individuals without this class/knowledge may not be able to successfully complete the internal audit training. 1.5 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $625.00 List: $825.00
Transitioning to ISO 9001:2008 and Lessons Learned from the Process Approach for Healthcare
This one-day course is for organizations transitioning from ISO 9001:2000 to ISO 9001:2008 and is designed to provide a basic understanding of these changes and their impact in the healthcare industry. In addition, the last several years have provided many lessons learned from the process approach. This course will also help you understand how the process approach is an integral part of an organizations business management system. This course is recommended for management-level employees, members of teams charged with leading the transition process and representatives from functional groups in your organization. Course Objectives Identify the changes from ISO 9001:2000 to ISO 9001:2008 and what that means to your organization in the healthcare industry Implement lessons learned about the process approach Define basic quality system terminology Demonstrate effective communication skills and techniques Manage Conflict List impact upon auditing technique and methodology through the process approach Prerequisite CEUs Dates Course Time Must be familiar with ISO 9001:2000. 0.8 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $325.00 List: $425.00 Identify the benefits the process approach of ISO 9001:2008 can deliver to any business management system Identify the different levels of processes within an organization and how they link to maximize effectiveness and efficiency in the organization Plan, prepare and perform and conclude an internal quality audit Simulate an audit using documentation from an actual organization
248.358.3003 | www.aiag.org
Course Objectives Review the ISO 9001:2008 Standard clause-by-clause Apply each of the standards clauses Develop and utilize turtle diagrams CEUs Dates Course Time 1.5
Identify the impact the use of ISO 9001:2008 and the process approach has on the QMS
This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $625.00 List: $825.00
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Requirements for Successful Completion 1. The continual evaluation of the students attitudes, auditing capability, performance as team members when role playing, and communication skills (performed independently by all instructors involved with the class). 2. A written examination that covers the content of ISO 9001 and the application of audit principles and practices based on ISO 19011. Fifty percent of the examination grade is based on questions that require short answer responses that test comprehension of the audit process and the application of ISO 9001. The remainder of the examination grade is based on multiple choice and true/false questions. Certicate Awarded Those who pass will receive an RABQSA certificate of successful completion, which satisfies the training requirement for individual QMS internal auditor certifications through the RABQSA and IRCA. Those who do not pass will receive a certificate of attendance. CEUs Dates Course Time 2.3 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 6:00 p.m. Pricing Member: $995.00 List: $1,195.00
Requirements for Successful Completion 1. The continual evaluation of the students attitudes, auditing capability, performance as team members when role playing, and communication skills (performed independently by all instructors involved with the class). 2. A written examination that covers the content of ISO 9001 and the application of audit principles and practices based on ISO 19011. Seventy-five percent of the examination grade is based on questions that require essay responses that test comprehension of the audit process and the application of ISO 9001. The remainder of the examination grade is based on multiple choice, true/false or short-answer questions.
248.358.3003 | www.aiag.org
Certicates Awarded Those who pass will receive a certificate of successful completion, which satisfies the training requirement for individual QMS auditor certification by RABQSA and IRCA. Those who do not pass will receive a certificate of attendance. Prerequisite CEUs Dates Course Time A series of questions to be answered and turned in prior to the beginning of the course to demonstrate understanding of ISO 9001. 3.6 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 6:00 p.m. Pricing Member: $1,895.00 List: $2,095.00
Transitioning to ISO 9001:2008 and the Lessons Learned from the Process Approach
For organizations transitioning from ISO 9001:2000 to ISO 9001:2008, this one-day course is designed to provide a basic understanding of these changes. In addition, the last several years have provided many lessons learned from the process approach. This course will help you understand how the process approach is an integral part of an organizations business management system. Recommended for management level employees, members of teams charged with leading the transition process and representatives from functional groups in your organization. Course Objectives Distinguish changes from ISO 9001:2000 to ISO 9001:2008 and what that means to your organization Identify the different levels of processes within an organization and how they link to maximize effectiveness and efficiency in the organization Identify the impact of the process approach upon auditing technique methodology CEUs Dates Course Time 0.8 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $325.00 List: $425.00 Identify the valuable benefits the process approach of ISO 9001:2008 can deliver to any business management system Define basic quality system terminology Manage conflict Plan, prepare and perform and conclude an internal quality audit Complete a simulated audit using documentation from an actual and organization
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Knowledge of ISO/IEC 17025 or Understanding ISO/IEC 17025 course attendance. 0.8 April 18 8:00 a.m. 5:00 p.m. October 17 Pricing Member: $325.00 List: $425.00
November 14
November 14
November 15
November 15
Must have a working knowledge of SPC and MSA or have completed Understanding and Implementing MSA and SPC training plus have a working knowledge of Excel. 2.3 April 23 25 8:00 a.m. 5:00 p.m. October 8 10 Pricing Member: $900.00 List: $1,100.00
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PFMEA in Context
The development and usage of the quality core tools including process flow diagrams, process FMEAs and control plans are nothing new to the automotive supply base. Unfortunately, in many cases, these documents are not used to their full potential reducing the benefit for both suppliers and their customers. Recently, OEM customers and third-party certification bodies have seen a decline in the quality of process flow diagrams, process FMEAs and control plans leading to a decline in delivery performance, lower product quality, and increased findings during third-party audits. As an advanced next step in process improvement, this two-day workshop was designed to reemphasize the benefits, importance, and proper development of these fundamental documents for the benefit of supplier organizations and their customers. Participants will review pitfalls and best practices documented by OEMs, Tier One suppliers and auditors. Course Objectives Identify the fundamental requirements for process flow diagrams, PFMEA, and control plans as they relate to ISO/TS 16949 and PPAP Identify the proper owners of these documents and when these documents are developed in the APQP process Review the fundamentals of developing process flows, PFMEAs and control plans Discuss company philosophy and database issues Discuss the importance of these documents as they relate to your corrective and preventive actions procedures and how they are updated Discuss the fundamental purpose and importance of these documents as they relate to your company Identify basic inputs for these process documents from DFMEA, statutory, regulatory, and customer requirements (internal and external) Identify required linkage of these documents and how they should be developed as one document Discuss the proper technique for auditing these documents on the manufacturing floor
During the workshop participants will develop process flow diagrams, process FMEAs and control plans for an automotive-based case study. Attendees are encouraged to bring a laptop computer, preloaded with Microsoft Excel, to develop actual, and usable documents for use during the workshop and internally afterwards. Excel spreadsheets will be provided. This course is recommended for manufacturing/process engineers, supplier quality engineers and internal auditors that need an in-depth understanding of the development, linkage and auditing principles of the core tool documents. This course will also be helpful for any member of your internal APQP team that may be involved in the development of core tools documents. Prerequisites It is recommended that participants have a general understanding of the APQP and PPAP processes prior to attending. CEUs Dates Course Time 1.5 February 22 23 8:00 a.m. 5:00 p.m. May 9 10 August 15 16 Pricing Member: $625.00 November 29 30 List: $825.00
248.358.3003 | www.aiag.org
Knowledge of automotive requirements as well as basic knowledge of PFMEA and have participated in an FMEA team/ review. 1.5 March 6 7 8:00 a.m. 5:00 p.m. June 19 20 September 11 12 Pricing Member: $625.00 December 4 5 List: $825.00
Explanation of Symbols
Certicate Awarded Online Registration
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Implementing Advanced Product Quality Planning (APQP), Control Plan and Production Part Approval Process (PPAP)
Learn the skills needed to implement the APQP process, develop control plans and complete the production part approval process smoothly, efficiently and effectively. Realism is enhanced as the participant develops flow charts, process instructions and control plans for a case study product and carries them through the PPAP submission process. E-Learning modules use case studies and interactive questionnaires to simulate a hands-on approach. This course is recommended for quality managers and quality team leaders; third-party auditors to ISO/TS 16949; anyone involved in the implementation of ISO/TS 16949; and anyone who wants a better understanding of the quality planning process. Course Objectives Demonstrate understanding of the key linkages between ISO/TS 16949 and APQP/PPAP Create a functional timing plan for production and delivery of a simulated product CEUs Course Time 0.6 Estimated time to complete: 6 8 hours Pricing Member: $195.00 List: $375.00 Identify the five phases of the APQP process Implement the APQP process Develop flow charts, process instructions, and control plans Complete the Production Part Approval Process
248.358.3003 | www.aiag.org
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Working knowledge of ISO/TS 16949 or attendance at Understanding ISO/TS 16949 course. 1.5 March 12 13 8:00 a.m. 5:00 p.m. September 24 25 Pricing Member: $625.00 List: $825.00
This course is recommended for quality managers, internal auditors and anyone involved in the implementation of ISO/TS 16949. For certification, you will be evaluated with a written examination and performance assessment covering general content of ISO/TS 16949, the North American automotive quality Core Tools (APQP, FMEA, MSA and SPC) and the application of auditing principles and practices. Certicate Awarded Upon Successful Completion An AIAG ISO/TS 16949 Supplier Auditor Certification certificate for first- and second-party assessments Note: Successful completion of this course/exam does not qualify you to conduct third-party audits. Prerequisite CEUs Dates Course Time Working knowledge of ISO/TS 16949 or attendance at Understanding ISO/TS 16949. 3.0 March 26 29 8:00 a.m. 5:00 p.m. September 17 20 Pricing Member: $1,695.00 List: $1,995.00
You will be evaluated with written examinations assessing knowledge and skill. The examinations cover general content of ISO/TS 16949 and the application of automotive process approach auditing principles and practices. Certicate Awarded Upon Successful Completion An AIAG ISO/TS 16949 Supplier Auditor Certification certificate for first- and second-party assessments Prerequisite CEUs Dates Course Time Pricing Current AIAG ISO/TS 16949 Supplier Auditor Certification. 1.8 March 19 21 Member: $1,195.00 July 16 18 List: $1,395.00 November 27 29 Days 1 and 2: 8:00 a.m. 5:00 p.m.; Day 3: 8:00 a.m. 11:30 a.m.
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RABQSA-Certied ISO 9001 Internal Auditor Training with ISO/TS 16949 Automotive Emphasis*
Internal auditors in the automotive industry are essential to providing objective feedback required for maintaining and continuously improving upon an effective ISO/TS 16949 quality management system. Recommended for new or current internal auditors who need to perform internal quality audits, this course will provide you with the background to audit an internal quality management system to the requirements of ISO/TS 16949. In addition, it is designed specifically for automotive suppliers and meets ISO/TS 16949 and customer requirements for Chrysler Group LLC, Ford Motor Company, and General Motors Company. Course Objectives Define the automotive process approach Translate linkages to automotive Core Tools and customer requirements Perform and apply audit skills Implement ISO/TS 16949 Integrate Core Tools Translate linkages to quality management principles Review RABQSA QMS Internal Auditor Certification Handbook
Requirements for Successful Completion 1. The continual evaluation of the students attitudes, auditing capability, performance as team members when role playing, and communication skills (performed independently by all instructors involved with the class). 2. A written examination that covers the content of ISO/TS 16949 and the application of audit principles and practices based on ISO/TS 16949. Fifty percent of the examination grade is based on questions that require short answer responses that test comprehension of the audit process and the application of ISO/ TS 16949. The remainder of the examination grade is based on multiple choice and true/false questions. Certicates Awarded Those who pass will receive an RABQSA certificate of successful completion, which satisfies the training requirement for individual QMS internal auditor certifications through the RABQSA and IRCA. Those who do not pass will receive a certificate of attendance. Prerequisite CEUs Dates Course Time Knowledge of ISO/TS 16949 clauses, Core Tools (APQP, PPAP, FMEA, MSA and SPC), and customer-specific requirements. 2.4 February 27 29 8:00 a.m. 6:00 p.m. May 14 16 August 6 8 November 13 15 Pricing Member: $995.00 List: $1,195.00
RABQSA-Certied ISO 9001 Lead Auditor Training with ISO/TS 16949 Supplier Auditor Certication*
Lead auditors assist your company in maintaining a seamless quality management system and in meeting fast-changing, customer-driven requirements. Using industry methods and tools, our lead auditor classes help you, as an automotive professional, drive continuous improvement throughout your quality management system. This exclusive AIAG course the highest level of auditor training available to automotive suppliers meets ISO/TS 16949 requirements and customer requirements of Chrysler Group LLC, Ford Motor Company, and General Motors Company. It is the only ISO/TS 16949 training that combines the AIAG Supplier Auditor Certification with the RABQSA-Certified ISO 9001 Lead Auditor Training. Course Objectives Define the automotive process approach Identify the ISO/TS 16949 sector-specific supplementations/additions Integrate Core Tools Translate linkages to quality management principles Review RABQSA Auditor Certification Handbook Apply the process approach to your organization Translate the linkages to automotive Core Tools and customer requirements Review ISO/TS Rules, Third Edition Demonstrate and apply auditing skills
Recommended for first- and second-party auditors who want to 1) become AIAG-certified supplier auditors; 2) apply for certification as an RABQSA-certified QMS internal auditor, QMS auditor or QMS lead auditor; or 3) learn about ISO/TS 16949 in order to audit an ISO/TS 16949 quality management system. Requirements for Successful Completion 1. The continual evaluation of the students attitudes, auditing capability, performance as team members when role playing, and communication skills (performed independently by all instructors involved with the class). 2. A written examination that covers the content of ISO/TS 16949 and the application of audit principles and practices based on ISO/TS 16949. Seventy-five percent of the examination grade is based on questions that require essay responses that test comprehension of the audit process and the application of ISO/TS 16949. The remainder of the examination grade is based on multiple choice, true/false or short-answer questions. Certicates Awarded Upon Successful Appraisal A RABQSA certificate of successful completion, which meets the training requirements for RABQSA certification of individual QMS internal auditors, QMS auditors and QMS lead auditors An AIAG ISO/TS 16949 Supplier Auditor Certification certificate for first- and second-party assessments Note: Successful completion of this course/exam does not qualify you to conduct third-party audits.
248.358.3003 | www.aiag.org
Knowledge of Core Tools (APQP, PPAP, FMEA, MSA and SPC), ISO/TS 16949 clauses, and ISO 19011 Standards. Also, completion of self-study pre-course work. 3.8 February 13 17 October 22 26 8:00 a.m. 6:00 p.m. April 16 20 December 10 14 June 25 29 Pricing Member: $1,895.00 August 20 24 List: $2,095.00
Transitioning to ISO/TS 16949:2009 and Lessons Learned from the Process Approach
Is your organization transitioning from ISO/TS 16949:2002 to ISO/TS 16949:2009? Through individual participation and group activities, this one-day course will provide you with a basic understanding of the changes. In addition, the last several years have provided many lessons learned from the Process Approach; therefore, this course will also provide you with an understanding that the Process Approach is an integral part of an organizations business management system. Course Objectives Demonstrate an understanding of the changes from ISO/TS 16949:2002 to ISO/TS 16949:2009 and what that means to your organization Identify the different levels of processes within an organization and how they link to maximize effectiveness and efficiency in the organization Plan, prepare, perform and conclude an internal quality audit Participate in a simulated audit using documentation from an actual organization List the benefits the process approach of ISO/TS 16949:2009 can deliver to any business management system Provide lessons learned about the process approach Define basic quality system terminology Demonstrate effective communication skills and techniques Manage conflict Explain the process approach impact upon auditing technique and methodology
This course is recommended for management level employees, members of teams charged with leading the transition process and representatives from functional groups. Prerequisite CEUs Dates Course Time Must be familiar with ISO/TS 16949:2002 (only those clauses with changes will be reviewed). 0.8 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $325.00 List: $425.00
This course provides a tremendous overview for personnel involved in the implementation and/or maintenance process and it is recommended for individuals at organizations just getting started on ISO/TS 16949 compliance or certification. Employees at every level, including anyone who needs to learn about automotive requirements standards, compliance and/or registration, and internal trainers who want a simple, effective method of explaining ISO/TS 16949 to employees will benefit. CEUs Dates Course Time 1.5 March 5 6 8:00 a.m. 5:00 p.m. June 11 12 September 10 11 Pricing Member: $625.00 December 17 18 List: $825.00
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*Price includes the LPA-in-a-Box Train-the-Trainer kit, which consists of a facilitator guide, Excel templates, implementation map and training video. License of these materials is limited to one designated site/location.
This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. Noon Pricing Member: $295.00 List: $395.00
248.358.3003 | www.aiag.org
This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003.
Note: You are required to bring a laptop with the statistical package Minitab installed or with rights to install a demo version of this program. Dates Course Time This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $1,625.00 List: $1,950.00
A general understanding of product design and manufacturing is recommended. 0.8 March 8 8:00 a.m. 5:00 p.m. June 15 October 11 Pricing Member: $325.00 List: $425.00
This workshop is intended for mid- and upper-level management personnel who can cause change in your organization. CEUs Dates Course Time 0.8 March 9 8:00 a.m. 5:00 p.m. September 18 Pricing Member: $325.00 List: $425.00
Note: A second day of proscribed activities is available. On the second day the organization will identify several areas of concern that then will be developed, under supervision, using poka yoke strategies. CEUs Dates Course Time 0.8 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $325.00 List: $425.00
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Training: Quality/Innovation
Quality/Innovation
Advanced Quality Function Deployment (QFD)
This workshop is designed for professionals committed to driving the Voice of the Customer into their organizations. It will give you intensive, hands-on experience with QFD and its implementation. Course Objectives Obtain critical customer voices based on functional and aesthetic needs Develop a plan to deploy the critical measures and targets to ensure that the final product matches what the customer wants Determine how to measure the critical customer voices Dates Course Time March 20 22 8:00 a.m. 5:00 p.m. June 26 28 Establish priority based on whats most important to the customer needs and on how the customer rates the companys and the competitors products September 11 13 Pricing Member: $2,100.00 November 28 30 List: $2,400.00
Bring corporate operational and financial performance data to better understand benefits of innovation. March 6 8:00 a.m. 5:00 p.m. May 21 August 6 Pricing Member: $595.00 November 7 List: $695.00
248.358.3003 | www.aiag.org
Course Objectives Understand the need for innovation in the knowledge age Gain an overview of the Breakthrough Innovation framework of Rule of 2, brain processes, portfolio of innovations, theory of innovation, innovation deployment and innovation room Prerequisite Dates Course Time Bring your own laptop to do in-class research. March 7 8 8:00 a.m. 5:00 p.m. May 22 23
Training: Quality/Innovation
Learn the creativity process and be able to generate many ideas quickly when necessary Practice the Breakthrough Innovation methodology for developing innovative solutions on-demand and in real time for businesses August 7 8 Pricing Member: $625.00 November 8 9 List: $825.00
What is innovation? What is Structured Innovation? How innovation has and is continuing to change The breadth and depth of structured innovation The emergence of innovation into all areas of business December 14 List: $425.00
What is innovation? What is Structured Innovation? How innovation has and is continuing to change The breadth and depth of structured innovation The emergence of innovation into all areas of business November 13 Member: $325.00 List: $425.00
September 7 Pricing
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Training: Quality/Innovation
How innovation has and is continuing to change The breadth and depth of Structured Innovation Basic methods, tools and techniques for day-to-day practitioners Expanding leadership vision, enhancing decision making and developing strategy December 7 List: $495.00
Lean Design
More than 80 percent of all poor quality and high cost is set in motion at the early design stage. Do you spend too much time, too late in the game; working in the wrong place on fixing your product quality, cost and value problems while ignoring product design? This course gives you a proven method product teams can use to deliver repeatable success. You learn a measurement system that will keep you and your team on track. This course is ideal for those who want to expand the benefits of lean thinking beyond the factory floor to product and process design. Target audience: product engineering, manufacturing engineering, quality or process improvement practitioners, supplier quality, project team leaders, engineering directors, and Lean Six Sigma facilitators. Course Objectives The objective of this course is to move the principles of lean thinking up to the early product development phase. Participants will learn how to design products that deliver optimum value while preventing waste (cost, quality, time) right from the start. They will know how to apply Lean Design as both a noun and a verb. Used as a noun, Lean Design means a product that will deliver high value with low waste across its entire life cycle. As a verb, the term describes the design practices used to create such a product. In either case, the primary message is that both the process and the product that results from it must deliver greater value with less waste than conventional product efforts. Today product design is everybodys job. This course gives a systematic, step-by-step way for anyone to apply Lean Design to any product, service or business process. Dates Course Time March 14 15 8:00 a.m. 5:00 p.m. June 6 7 September 26 27 Pricing Member: $625.00 December 12 13 List: $825.00
248.358.3003 | www.aiag.org
Training: Quality/Innovation
Parameter Design
This workshop is designed for those individuals directly working on product and process development interested in optimizing the functional performance of their products and processes at low cost. Attendees learn how to select low cost, nominal design and process parameter values that produce stable, adjustable output in the face of changing, uncontrollable variables. Course Objectives Optimize designs using the following: Nominal-the-best response methodology Dynamic response methodology Ideal function Standard signal-to-noise ratio Dates Course Time March 27 29 8:00 a.m. 5:00 p.m. June 19 21 Describe the basic concepts of Design for Six Sigma (DFSS) Apply appropriate robust design strategies
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Tolerance Design
This workshop is designed for those individuals directly working on product and process development to characterize, optimize, tolerance, and control product and process performance. Course Objectives Describe the basic concepts of Design for Six Sigma (DFSS) Identify and describe the features and uses of Quality Loss Function (QLF) Dates Course Time March 26 8:00 a.m. 5:00 p.m. June 18 Describe the role that parameter and tolerance design play in the development process Apply Tolerance Design using QLF strategies and tools August 27 Pricing Member: $700.00 December 3 List: $800.00
Value-Based Innovation
Creativity, invention, design and innovation are often confused. Innovation is a holistic process involving the entire organization of a commercial enterprise, whereas invention is a discrete event, typically performed by specialist individuals or very small teams. Innovation should be seen as an integral part of everyones task rather than the responsibility of a separate department and a few specialists. This course will show you how to change innovation from a mystery into a method. Course Objectives The objective of this course is to show how participants can systematically discover new breakthrough opportunities and deliver them in far less time, better quality and less cost. Participants will learn how to recognize opportunities long before competitors awaken to them. They will know how to apply innovative thinking to the task of shaping solutions for these opportunities. And they will be able to use measurement at the early innovation stage to determine whether their innovation solution is the best one. This course includes an InnovationCube User Kit that can start the journey to success immediately. In this hands-on course, you will immediately apply what you learn to your own challenge. You take away real solutions, not theory. Dates Course Time March 12 13 8:00 a.m. 5:00 p.m. June 4 5 September 24 25 Pricing Member: $625.00 December 10 11 List: $825.00
Understanding the Heat Treat, Soldering and Welding Special Process System Assessments
Find out how to effectively use the Heat Treat, Soldering and Welding guidelines to evaluate the control and management of your processes and deliver quality parts and materials. If you are involved in the implementation of, maintenance of, and/or compliance of a heat treat, soldering or welding system assessment, this course will give you the tools necessary to understand and learn how to use the system assessments as a foundation to assure control of your processes. Course activities are designed to help you implement an assessment within your own organization and include the development of an audit plan. Course Objectives What is required to complete a special process assessment How to determine objective evidence How to complete the cover sheet, assessment and job audit Note: This is not a technical class and does not cover processes in a technical manner. CEUs Dates Course Time 0.8 May 11 8:00 a.m. 5:00 p.m. October 17 Pricing Member: $325.00 List: $425.00
248.358.3003 | www.aiag.org
Note: This is not a technical class and does not cover processes in a technical manner. CEUs Dates Course Time 0.8 April 25 8:00 a.m. 5:00 p.m. September 17 Pricing Member: $325.00 List: $425.00
MMOG/LE Tool Highlights Assessment: Contains 206 criteria questions that guide the assessment of the supply chain processes against industry best practices. Each criterion includes an explanation of its importance and benefits. The assessment generates a score and classification that can be used to benchmark the organizations results. Gap Analysis: Supports the development and management of action plans. User-friendly functions include the filtering options, data validation, and color coding to highlight areas that require attention. Corresponding comments from the assessment are displayed on the gap analysis for each criterion. Radar Charts: Displays the overall scores attained for each chapter along with the total score and resulting classification. Progression Chart: Provides a graphical representation of the scoring progress for attaining level A classification based on the action plan target dates entered in the gap analysis. Upon course completion, you will be able to: Understand the benefits of the MMOG/LE assessment process Explain each section of the MMOG/LE Perform a self-assessment on your operations CEUs Dates Course Time 0.8 February 1 June 6 8:00 a.m. 5:00 p.m. March 7 July 11 April 4 September 5 Pricing Member: $350.00 May 2 November 7 List: $495.00 Identify the roles and responsibilities within the assessment process Perform a gap analysis Understand how to achieve and maintain Level A
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RFID Essentials
Learn RFID technology and how to benefit from it in this highly interactive and visual Web-based learning experience. Speed your deployment and ROI. This online training provides a comprehensive, vendor-neutral introduction to RFID. Its ideal for information technology, operations, engineering, and finance professionals who want to quickly familiarize themselves with RFID technology without spending days or weeks sitting in a classroom. You will acquire the working knowledge needed to: Identify the most promising applications Select the right RFID architecture for each application Talk more knowledgeably with vendors Speed your organizations implementation and return on investment Course Objectives Overview of automatic identification technologies Marketplace and trends Applications, including more than 20 examples of applications delivering ROI Data security techniques and privacy considerations Integrate RFID data with your back-end system for business intelligence Implement appropriate measurements that demonstrate a projects contribution RFID technology and standards (active and passive; hardware and software) Implementation in the enterprise In-depth business cases and measurement techniques
This course can be completed in approximately eight (8) hours and includes an optional final exam and certificate. Organizations can also license the course for a one year period to accommodate multiple users. Pricing 1 4 Users* 5 9 Users* 10+ Users* *Price per user Members Only: Bundled Pricing for Enterprises** 15 Users 300 Users Member: $5,000.00 Member: $25,000.00 75 Users 5,000 Users Member: $15,000.00 Member: $100,000.00 Member: $439.00 Member: $399.00 Member: $339.00 List: $589.00 List: $539.00 List: $459.00
248.358.3003 | www.aiag.org
Explanation of Symbols
Certicate Awarded Online Registration
248.358.3003 | www.aiag.org
Value-Added Documentation
Learn to document a Quality Management System (QMS) effectively. You will leave with real work accomplished real documentation for your company. Through group activities and individual participation, you will understand what documentation is needed and how to write it concisely. Most of all, you will learn how to complete it efficiently and how it will benefit you and your company. This two-day course is recommended for anyone who needs to create job descriptions, work instructions, procedures, quality manuals, quality plans or a document numbering system, plus trainers who want a better way to teach documentation. Course Objectives Demonstrate the ability to use documentation to help you achieve your business objectives Utilize document control methods Identify reasoning behind documentation requirements Develop an outline of a quality manual CEUs Dates Course Time 1.5 This course is available on demand. To schedule a training date, please contact AIAG at (248) 358-3003. 8:00 a.m. 5:00 p.m. Pricing Member: $625.00 List: $825.00 Explain why documentation is needed Create typical documentation structures Write quality manual procedures, work instructions, quality plan and maintain records Write your documentation under the coaching and supervision of your instructor
Warranty Management
Integrating the Consumer-Centric Warranty Management Guideline (CQI-14) Into Your Business
The Consumer-Centric Warranty Management Guideline (CQI-14) provides a best-practice approach for managing warranty processes with the consumer in mind. The goal of the training is to develop practitioners well versed in the tools provided in the CQI-14 manual in order to provide a warranty process that utilizes best practices. Team involvement in the training is encouraged, when possible, to provide companies with trained practitioners who have the insights and knowledge to address issues that occur in the field. In this course, learn how to analyze and investigate issues that have No Trouble Found, and adopt a standardized approach to understanding No Trouble Found problem solving, and directions for preventing those issues once and for all. This one-day course is recommended for individuals who participate in cross-functional teams, and for anyone wishing to gain a better understanding of root cause methodologies. Course Objectives Introduction: Why Consumer Centric Warranty Management An introduction to warranty Benchmarking the warranty management process Understanding the decision tree for No Trouble Found, its use and case study applications CEUs Dates Course Time 0.8 April 19 8:00 a.m. 5:00 p.m. June 14 September 13 Pricing Member: $325.00 List: $425.00 Defining and understanding industry goals The role of upper management How to use the guideline How to carry out a system assessment for warranty
248.358.3003 | www.aiag.org
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26200 Lahser Road, Suite 200 Southeld, MI 48033 p: 248.358.3003 | f: 248.799.7995 | www.aiag.org
Quality Summit
September 17 18, 2012 These events will be held at the MSU Management Education Center in Troy, Michigan. Save the dates now to ensure your participation in these special events.