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Summary
ITIL v3 certified, HP Certified Master Instructor with 12+ years of total work experience in varied domains including Medical Transcription, IT Product Support, and IT Infrastructure Services; currently employed with Hewlett Packard @ Bangalore with extensive experience in the Training Function.
Professional Synopsis
Nov 2005 Till Date
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Hewlett-Packard Company
Bangalore, Karnataka
Training Manager, ITO Service Delivery (Current Role) Project manage individual training programs as per business requirements Training Need Analysis and Training Management for Technical and Process training spanning all accounts across the business Project Scheduling and Logistic Management Training Content Management with Instructional Design Project Management (Independent Training Projects outside of the business unit) GSD High Flyer award for excellence in managing individual training projects. Certificate of Excellence for manaing ISS training projects
Key Achievements
Projects
Duration Project Name Location Details Role Skill Used
: : : : : : : : : : : :
Aug 2009 - Feb 2010 (Offsite) Unilever GSM Virtual Training Project with team size 10 Bangalore Virtual training for the IT and Business users of Unilever spanning 6 months and 3500 users across the globe Training Lead; Project Management (Scheduling, Logistics, and need analysis) Project Management, Training Management, Virtual Training Delivery, People Management Apr 2008 - Jun 2008 (Onsite) Training Project for Globalization and Standardization across two centers Costa Rica Manage independent projects to standardize training delivery and knowledge across India and Costa Rica centers Training Project Management (involing Scheduling, planning, training need analysis, Train-the-Trainer programs; trainer upskilling, and content management Project Execution, People Management, TNA, Content Development, Training Delivery
rd
Indore, MP
Sr. Editor; Vendor Development (Independent Projects) Managing the quality team to cater and fulfill project requirements as stated in client contracts. Vendor development activities. Certificate of Achievement for the Best Employee of the Year 2005.
Key Achievements
Mediscript India
Pune, Maharashtra
Project Execution and Training Lead Managing the Quality and Operations team involved in independent projects (various client accounts). Profile also included production planning and determining quality initiatives for the organizations growth. Managing project facilities and technical infrastructure requirements. Initiated Training Delivery for on-job training for MTs and Sr. MTs. Initiated and Implemented the Template Backfill Process. 100% capacity ramp-up for the center in a single quarter Startup unit to Steady State profitable operations in less than a year
Key Achievements
Educational Qualifications
Bachelor of Commerce Pre-University Course JG Commerce College, Hubli PC Jabin College, Hubli
Embedded Skills
Working experience in remote Due Diligence and Transition of a new accounts (training engagement) Ability to work under pressure with focus on desired results Ability to communicate effectively, high-energy levels with a positive outlook Good analytical, logical, and problem solving skills
Personal Details
Date of Birth: Nationality: Languages Known: 10th Sept 1977 Indian Engligh, Kannada, Hindi, Marathi, Konkani