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Business Blueprint

For

BIKE INTERNATIONAL
SAP implementation Version 4.7

By Reachware Group -II

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This document marks the completion of the Business Blueprint phase of the SAP R/3 implementation for Bike International with this acceptance, the following document is confirmed and becomes the basis for the next phase (Realization) to proceed.

Name

Title

Signature

Date

Team for Bike International SD Module Bala Krishna Shahzad Ganeshan Manohar Murthy Khaja Hussain

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Table of Contents

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1. Brief history of Bike International:

2. Organization structure:

3. Sales and Distribution Enterprise Structures. 3.1 Definitions 3.1.1 Company:


Company BINT Description Bike International

3.1.2 Company Code: A company code is an independent accounting unit that represents an individual company. It has a set of Profit/Loss Statements and one balance sheet.

Company Code B100 B200

Description Bike co Super Bike

3.1.3 SALES ORGANIZATION: This represents a selling unit, as defined by R/3. That is, the organizational unit responsible for a sale, returns, and product liability. A sales org is the highest organizational element for sales and distribution. The following sales organizations are defined for Bike International 4

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Sales Organisation S100 S200

Description Salesorg Starcity Slaesorg Mercury

The above sales organization will be created because of following considerations Within a sales organization, you can define your own master data. This allows a sales organization to have its own customer and material master data as well as its own conditions and pricing. You can define your own sales document types within a sales organization. A sales organization is the highest summation level (after the organizational unit Client) for sales statistics with their own statistics currency. To sum it up, the zonal nature of the organization structure is mapped using sales organization.

3.1.4 Distribution Channel: Dist channel WS RS DS Description WHOLE SALE RETAIL SALE DIRECT SALE

There are only three modes of distributing goods in Bike international as shown above and are self-explanatory.

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3.1.5 Division:

Division MB SB AC

Description MOUNTAIN BIKE Division STREET BIKE Division ACCESSORIES Division

The above divisions have been created to indicate three product groups in the company. 3.1.6 Sales Office:

Sales Office STAR

Description Star City sales office

MOON MERC

Moon village sales office Mercury city sales office

Sales office is an organizational unit in a geographical area of a sales organization. A sales office establishes contact between the firm and the regional market.

3.1.7 Delivering plants:

Plant SP10 MV10 MC10

Description Plant starcity Plant moonvillage Plant mercurycity

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3.1.8 Shipping Point: Shipping Point NS1 XS1 ES1 NS2 XS2 NS3 XS3 Name Normal Shipping point Star City Express Shipping Point For Star City Export Shipping point for Star City Normal Shipping Point for Moon Village Express Shipping Point for Moon Village Normal Shipping Point for Mercury city Express Shipping Point for Mercury city

3.2 ASSIGNMENT 3.2.1 Assign Company Code to company Company Code B100 B200 Company BINT BINT

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3.2.2 Assign sales organization to company code Sales Organization S100 S200 Company Code B100 B200

Sales organization has to be assigned to Company Code. 3.2.3 Assign Distribution Channel to sales organization

S.Org S100 S100 S100 S200 S200 S200

Description Sales Org Star City Sales Org Star City Sales Org Star City Sales Org Mercury City Sales Org Mercury City Sales Org Mercury City

DC WS RS DS WS RS DS

Description Whole Sale Retail Sale Direct Sale Whole Sale Retail Sale Direct Sale

The Distribution channelsWS, RS & DS are assigned to Sales organizations S100 & S200 3.2.4 Assign division to sales organization:

S.Org S100 S100 S100 S200 S200 S200

Description Sales Org Star City Sales Org Star City Sales Org Star City Sales Org Mercury City Sales Org Mercury City Sales Org Mercury City

Division MB SB AC MB SB AC

Description Mountain Bike Street Bike Accessories Mountain Bike Street Bike Accessories 8

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Divisions MB, SB & AC are assigned to Sales organizations S100 & S200 respectively. 3.2.5 Sales Areas

SALES ORG 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 S100 S100 S100 S100 S100 S100 S100 S100 S100 S200 S200 S200 S200 S200 S200

DIST- CHANNEL WS WS WS RS RS RS DS DS DS WS WS WS RS RS RS

DIVISION MB SB AC MB SB AC MB SB AC MB SB AC MB SB AC

Sales area is a combination of sales organization, distribution channel and division.

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3.2.6 Assign sales office to sales area: Bike International has 15-sales areas and 3-sales offices.
SALES ORG DIST- CHANNEL DIVISION SALES OFFICE

01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22

S100 S100 S100 S100 S100 S100 S100 S100 S100 S200 S200 S200 S200 S200 S200 S100 S100 S100 S100 S100 S100 S100

WS WS WS RS RS RS DS DS DS WS WS WS RS RS RS WS WS WS RS RS RS DS

MB SB AC MB SB AC MB SB AC MB SB AC MB SB AC MB SB AC MB SB AC MB

STAR STAR STAR STAR STAR STAR STAR STAR STAR MERC MERC MERC MERC MERC MERC MOON MOON MOON MOON MOON MOON MOON 10

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23 24

S100 S100

DS DS

SB AC

MOON MOON

3.2.7 Assign plant to Company Code:

Plant SP10 MV10 MC10

Company Code B100 B100 B200

3.2.8 Assign plant to Sales Organization and Distribution Channel:

PLANT SP10 MV10 MC10

SALES ORG S100 S100 S200

DIST CHANNEL WS, RS, DS WS, RS WS,RS

3.2.9 Assign Shipping Point to Plant:

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Shipping Point NS1 XS1 ES1 NS2 XS2 NS3 XS3

Plant SP10 SP10 SP10 MV10 MV10 MC10 MC10

3.2.10 Storage Locations for Bike International The details of Storage Locations for Bike International are as follows:

Storage Location S001

Plant to which Location S.Loc. Attached Description SP10

Type of Storage

Manufacturing & Stores Saleable Material Delivering plant Starcity. Manufacturing & It stores Non-saleable Delivering plant Starcity. Manufacturing & Saleable Products for Probike Delivering plant shop Starcity Delivering plant Stores Saleable Material Starcity Delivering plant Stores Saleable Material Starcity

N001

SP10

PB01

SP10

S002 S003

MV10 MC10

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4 MASTER DATA 4.1 Customer master: 4.1.1 Account Groups

Account group DEBI CPD

Description Regular Customers Onetime Customers

From number 100000 101001

To number 101000 102000

The Following Back ground information must be defined while creating the Account groups. Payment terms, Payments methods, and Dunning Procedures field Groups are optional. The Interest calculation field and Reference Data field groups are hidden in the company code segment. The Sales District field is not mandatory The Transportation Zone field is Mandatory and must be defined in the address field otherwise error will occur while we try to create the delivery. For One time Customers Reconciliation account are mandatory. The line item display sort sequence must be by Name and City. Partner function GR should be maintained for the wholesalers.

4.1.2 Currencies Local Currency/Co. Code currency Additional currency 4.1.3 Partner Determination INR USD (Country-I) (Country-II)

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Function SP SH BP PY GR1/GR2

Description Sold to party Ship to party Bill to party Payer Goods recipient

Type KU KU KU KU KU

4.1.4 Define Customer Groups

Customer Group 01 02 03

Name Whole seller Retailer Direct customer

The above is the basic segregation of customers. This field will be populated for all customers and several functionalities, reports and batch data conversions (BDCs) are based on this.

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4.1.5 The following Payment terms are used:

ZT01

7days 14days 21days

5% 2% Net 3% 2% Net 2% 1% Net

ZT02

30days 60days 90days

ZT03

60days 90days 120days

ZT02 applies to all other customers and domestic vendors. ZT03 is to be used for export vendors.

4.1.6 Maintenance of reconciliation account: The Following Reconciliation accounts are mandatory and cant be changed. Reconciliation Acc No 140000 140010 140100 141000 141010 141100 Customer Type Domestic-Regular customer Domestic-Onetime customers Domestic-Affiliated Companies Export-Regular Customers Export-Onetime customers Export-Affiliated Customers

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4.1.7 Maintenance of Goods receipt Hours/Times: The following Goods receipt times must be defined and allocated to the unloading time at the delivery location.If the goods can not be unloaded at the premises of the appropriate business partner at the correct time, the system will give the warning message.

Goods Recipient GR1

Day Monday Tuesday Wednesday Thursday Friday

AM 9.00 11.30 8.00 11.00 8.00 11.00

PM 2.00 - 4.00 2.00 4.00 2.00 4.00

8.00 11.00 10.00 12.00 9.30 12.00

2.00 4.00 2.00 - 4.00 2.00 4.00

GR2

Monday Tuesday Wednesday Thursday Friday

9.30 12.00 9.30 12.00

2.00 4.30 2.00 4.30

4.1.8 Maintenance of Incoterms: The following Incoterms are used by Bike Co. and Super Bike. CIF Cost, Insurance, Freight CIP Cost, Insurance, Paid ZEX Express Freight Chargable

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4.1.9 Create Customer Master Record Maintain Customer related information INTERNATIONAL in the following fields. General data. Company specific i.e. Company code related data. Sales area related data. Inputs: New Customer details Customer details modification The process will be managed in SAP as follows The customer master will be maintained centrally for SD and FI purposes using transaction XD01 and FD01 respectively. Customer numbers will be generated internally. Customer mater records are maintained in decentralized manner. The customer master record is created initially by the sales department and the financial department is responsible for extending this record to include all the necessary financial information. The business partners data can be either be entered by the sales or the accounting department. Internal numbering for all customers in very specific number ranges should be used. The allocation of customers to sales organizations is determined by the assigned country and city listed in the customers master record. Customer master Records The new customer master record will be created and / or the changes will be recorded for all the customers of BIKE

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4.2 Material Master Data 4.2.1 Material Types At Bike International, the following material types are used with the corresponding number ranges. Beginning of number range Finished products Accessories Semifinished products 100,001 500,001 300,001 199,999 599,999 399,999 External External External 0009 0005 0008

Material Groups Materials with the same attributes can be assigned to a material group for analysis and search purposes The following material groups exists in Bike International

Material Group 10 20

Description Bicycles Accessories

The following materials has to be created for Bike International with the material numbers

4.2.3 Materials. Each material is assigned a material number to represent a material master record created in SAP system. The following materials has to be configured for Bike international. 18

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Bicycles:

Material Number 100001 100014 100025 100030 Accessories:

Description Mens 26 Mountain Bike - Black Mens 26 Street Bike Green Ladys 24 Mountain Bike Black Ladys 24 Street Bike Green

Material Number 500020 500021 500022 500026 500099

Description Saddle bag Cycle shorts Bike lock Kryptonite K4 Lamp Cat eye Halogen Device to mount drinks flask

Semi finished: Description Black frame Brake system Standard fittings Shift assembly Green frame

Material Number 300100 300200 300500 300300 300150

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4.2.4 BOM structures: 20

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Two typical BOMs for Bike International finished products are illustrated below: Bill of Material Mens 26 Mountain Bike - Black

Mens 26 Mountain Bike Black 100001 Black frame 300100 1 Piece Brake System 200100 1 Piece 1 Piece Standard Fittings 300500 1 Piece Shift assembly 300300 1 Piece

Aluminum Frame Mountain Bike 200105 1Piece Paint (Black) 200901 50 grams

Brake Unit 200210 2 Pieces

Wheels 200510 2 Pieces

Gears XTR RDM900 200310 1 Piece

Brake Handles 200220 2 Pieces

Pedals 200520 2 Pieces

Bearing 200311 1 Piece

Brake 200221 1 Piece

cable

Saddle 200530 1 Piece Handle Bar 200540

Lever for Gears 200312 1 Piece

Bill of Material Ladies 24 Street Bike - 1 Piece Green

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Ladies 24 Touring BikeGreen 100030 Green frame 300150 1 Piece Brake System 300200 1 Piece 1 Piece Standard Fittings 300500 1 Piece Shift assembly 300300 1 Piece

Aluminum Frame Touring Bike 200106 1Piece Paint (Green) 200901 45 grams

Brake Unit 200210 2 Pieces

Wheels 200510 2 Pieces

Gears RDM900 200310 1 Piece

Brake Handles 200220 2 Pieces

Pedals 200520 2 Pieces

Bearing 200311 1 Piece

Brake 200221 1 Piece

cable

Saddle 200530 1 Piece Handle Bar 200540 1 Piece

Lever for Gears 200312 1 Piece

4.2.5 Creation of material master records Maintain Material related information INTERNATIONAL in the following fields Scenario : Material Master Creation for all the materials of BIKE

Transaction: MM01 22

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SALES VIEWS IN MATERIAL MASTER DATA: BASIC DATA1 SALES ORG 1 SALES ORG2 SALES ORG/GENERAL PLANT SALES TEXT The following fields are mandatory when maintaining material master data Min order quantity Delivery location Loading group Transportation group Storage conditions.

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5. Order to Cash process: Inquiry

Quotation

Availability Check

Sales order

Credit Check

Shipment cost calculation

Transportation

Delivery

Transfer order

Warehouse Management

Picking

YES

NO

Picking

Packing

Goods issue Material ledger

Invoice

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5.1 Requirements: Documents to take care of Inquires, quotations & different types of sales orders for various channels like retail, wholesale&direct.Billing documents are created. Process of sales return to be taken care. Intercompany billing process also involved in case of non availability of material at a plant under one company code Sales The main function is allows one to execute different business transactions Based on sales documents defined in the system. Sales documents are differentiated as four groups: Customer inquiries and quotations: Standard inquiry (ZZIN), Standard, quotation (ZZQT) were created. Sales orders : Different sales order types are maintained for different distribution (OR), Wholesale (ZZOR), Direct (ZZCS). Employee responsible is the person who created the sales order Shipping point, Route storage location should be automatically determined by the system when we execute the sales order. Cross divisional sales also allowed in Bike International Complaints, such as credit and debit memo requests and returns. Delivery: Shipping is an important part of the logistics chain in which guaranteed Customer service and distribution planning support play major role. For this in Bike international ships materials to the customers based on their request either by NORMAL or EXPRESS mode. Collective deliveries process also happens in Bike international. Automatic picking should be happen for deliveries at probike shop. Packing is done automatically for all the materials. Billing The main function of this is to information about customer contracts, billing status, and accounts. Billing comes after input processing and before output processing. During the billing sub process, one or more Billing due list items is transferred to a billing document. channels.i.e retail

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5.2 DOCUMENTS 5.2.1 Sales Document Types:

Description Sales Order Inquiry Sales Order Quotation Standard Order Standard Order Cash Sale

Sales Document Type ZZIN ZZQT OR(For Retailers) ZZOR(For Whole sellers) ZZCS(For Direct customers)

Item Proposal Free of charge delivery Credit memo request Debit memo request Return Orders

ZZIP ZZFD ZZCR ZZDR ZZRE

5.2.2 Document Types and number ranges for customer documents:

Document type OR ZZOR ZZCS

Number Range 003 004 OO5

Interval from 01 02 03

Interval to 1 - 10,000 10,001 20,000 20,001 30,000

5.2.3 Assign Sales Order Type to Sales Area 26

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Sales Org S100 S100 S100 S100 S100 S100 S100 S100

Distribution channel WS/RS/DS WS/RS/DS WS/RS/DS WS/RS/DS WS/RS/DS WS/RS/DS WS/RS/DS WS/RS/DS

Division

Sales Type

order Description Sales Order Inquiry Quotation Standard Order(Retail) Standard Order Whole sellers) Cash Sales Credit Memo request Debit Memo Request Return Document (for

MB/SB/AC ZZIN MB/SB/AC ZZQT MB/SB/AC OR MB/SB/AC ZZOR MB/SB/AC ZZCS MB/SB/AC ZZCR MB/SB/AC ZZDR MB/SB/AC ZZRN

5.2.4 Delivery document Types: Delivery documents LF LR BV NL Description Standard Delivery Return Delivery Cash sale Replenishment delivery

5.2.5 Shipping

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Transportation of goods to various customers spread across the country from Manufacturing and trading plants. Shipping is an important part of the logistics chain in which guaranteed customer service and distribution planning support play major roles. In shipping processing, all delivery procedure decisions can be made at the start of the process by Taking into account general business agreements with one customer Recording special material requests Defining shipping conditions in the sales order The result is an efficient and largely automatic shipping process in which manual changes are only necessary under certain circumstances. Shipping Conditions:

Sh. Conditions 1 2 01 02

Description Express(Immediately ) Normal

5.2.6 Loading Groups:

Loading Group 25 35

Description manual Frankfurt

5.2.7 Shipping point Determination: Automatic Shipping point determination takes place in sales order on the basis of shipping condition from the customer master record, loading group from material master record and plant. 5.2.8 Billing document Types: 28

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Billing Type ZZF1 ZZF2 ZZG2 ZZL2 ZZS1 ZZS2 ZZF5 ZZF8 ZZBV

Description Order Related Billing Delivery Billing Credit Memo Debit memo Invoice cancellation Credit Cancellation Order forma Memo pro Related

Related

Delivery Related pro forma Cash sale billing

6. Pricing 29

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The condition technique refers to the method by which the system determines prices from information stored in the condition records. In sales and Distribution, the various elements used in the condition technique are set up and controlled in customizing. During sales order processing, the system uses the condition technique to determine a variety of important pricing information. The condition technique is used by sap to find a choice from among number of alternatives In Bike Inter national every sales organization can have their own pricing.Price is dependent on price group field in customer master data. Different pricing is used for different distribution channels indicated in the price group field of customer master. We can have customer specific prices also. 6.1 Condition tables Price dependencies are condition tables. The condition tables help to define the dependencies on which the price is to be calculated. Following condition tables will be newly created:

Table 501 502

Description salesorg/price group/customer/material

sales org / price group/ material

6.2 Access sequence: The access sequence determines the order in which the system searches for condition records using condition tables.

Access sequence PRIC

Description Price access sequence

6.3 Condition types

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Condition type PRIC

Description Basic Price

The above condition type will be created. Similarly the other pricing elements Discount Frieght, Taxes can be configured. 6.4 Access sequence condition type assignment:

Condition type PRIC

Name Basic Price

Access sequence PRIC

6.5 Define pricing procedures To map the pricing requirement following pricing procedure have been created

Description Pricing for International

Pricing Procedure Bike ZPRICE

Similarly we can have customized condition types for discount, freight, and taxes and put them in the pricing procedure.

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6.6 Define and assign account keys The account keys are pointers to the G/L accounts related to the various pricing elements existing in a pricing procedure. The following account keys will be created.

Acct Key ERL ERS ERF ERU MWS EVV

Description Revenue Sales Deduction Freight Accruals Taxes Cash clearing

6.7 Pricing procedure determination

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To determine the procedure, you allocate the customer determination procedure and the document pricing procedure to a pricing procedure within a sales area.

S.Org S100 S100 S100 S100 S100 S100

D.Channel WS WS WS RS RS RS

Divisio n MB SB AC MB SB AC

Do Pr A A A A A A

Cu PP 1 1 1 1 1 1

Pricing procedure ZPRICE ZPRICE ZPRICE ZPRICE ZPRICE ZPRICE

Description Pricing for Bike International Pricing for Bike International Pricing for Bike International Pricing for Bike International Pricing for Bike International Pricing for Bike International Pricing for Bike International

S100

DS

MB

ZPRICE

S100

DS

SB

ZPRICE

Pricing for Bike International Pricing for Bike International

S100

DS

AC

ZPRICE

S200

WS

MB

ZPRICE

Pricing for Bike International

S200

WS

SB

ZPRICE

Pricing for Bike International

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S200

WS

AC

ZPRICE

Pricing for Bike International

S200

RS

MB

ZPRICE

Pricing for Bike International

S200

RS

SB

ZPRICE

Pricing for Bike International

S200

RS

AC

ZPRICE

Pricing for Bike International

The pricing procedure determination is based on the above matrix and is the same for other procedures also.

7. Availability check and Transfer of Requirements:

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The Following is the General process for Transfer of requirements from Moon Village and Mercury city to Plant at Star City. 7.1 The Basic Process: MRP department at Moon and Mercury city will look after the material planning and Transfer of Requirements. MRP department will generate schedule lines for Plant at Mercury City as per the Scheduling agreement. Material requirements planning are also executed to create the purchase requisitions and planned orders. The buyers then convert the requisitions into purchase orders. 7.2 Important notes: Inventory at the moon village and mercury city distribution centers is replenished through stock transfer from Starcity plant. As for Moon village and Mercury city, the delivery quantities and dates for these stock transfers are based on the sales orders from the individual sales offices. The stocks in the shop belong to the plant stock in star city until they are sold.

Both Bike Co. and Super Bike would like to track the sales orders in planning lists separately. To carry out the same grouping the sales orders (Summarized requirements/lot size) for a day/week/month into one purchase requisition.

7.3 Availability check at Moon Village and Mercury City Moon Village:

The Scope of availability check for sales orders should consider transfer requests against Star city distribution center. This will allow orders placed in Moon village to recognize future planned receipts generated by MRP. 35

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Mercury City:

The Scope of availability check for sales orders should consider Planned receipts such as purchase orders.This will allow orders placed in mercury city to recognize future planned receipts according to the dates and quantities in the purchasing scheduling agreement.

8. Sales Returns process Goods are returned for various reasons. This should be accounted and documented properly for instance, if the customer complains that the goods were damaged, Company accepts the goods back. A complete sales process starting with a sales order must exist, followed by a delivery, and completed by an invoice. Returns are to be processed with returns document with billing block.

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Creating Returns Delivery The next step of the returns process is to create the returns delivery. During receipt of returns, an inspection lot is created automatically. goods

Quality Inspections for Deliveries The quality inspection takes place after the returned goods have been received and booked into Returns. During goods receipt for returns, an inspection lot is automatically created. After the quality inspection, the further handling of the returned goods is decided. We can book returned goods from Returns to unrestricted-use stock if the quality meets the standards, or to blocked stock if the quality does not meet the standards.

Inspecting Goods Receipt This is to transfer the material from interim storage to warehouse, after a Return of Goods. Releasing Returns to Billing The return was saved with a billing block. The billing block is a default, but can be deleted for immediate processing.

Billing (Credit memo) Based on the return delivery, we issue a credit memo to our customer.

Order

Delivery

Invoice

Return

Return Delivery

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Quality Inspection

Credit Memo

Payment Posting to Unrestricted Stock

9. Stock Transfer between the plants In bike international there is only one manufacturing plant at Starcity so there is a need to transfer the material between delivering plants since the delivering plants at the Mercurycity and Moonvillage has to get the stock from Starcity plant only. So the stock transfer is a regular process in bike international The following diagram explains the stock transfer between two plants

COMPANY CODE
Ordering Plant Supplying Plant 38

BIKE INTERNATIONAL

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SAP Implementation BIKE INTERNATIONAL - 39 Business Blueprint 4.7

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Purchase requisition/order

Without Delivery

With Delivery

Goods Issue

Without WM

With WM

Goods Receipt
Post Goods

Issue

Transfer Order

10. Inter Company billing: When customer orders for materials in a particular sales organization ,if the stock is not available with the plant corresponding to that company code, we can supply the material from the plant which belongs to other company code of the same company .This is a common business scenario. we can map this business process in sap with inter company billing. Prerequisites for making inter company billing are Stock should not be available in ordering company plant. Create Dummy customer in the ordering company and assign it to the intercompany billing field of supplying company code sales organization. Extend supplying company code plant to ordering company code salesorganisation& distribution channel combination

11. Outline agreements: 39

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Outline agreements are two types Contracts Contracts are agreements between the customer and company to order specific quantities/value of a product within a set timeframe. The customer does not provide any information about delivery dates, only the start and end date of the contact.

Schedule line agreements Scheduling agreements are similar to contracts in that they are agreements between the customer and company to order specific quantities of a product. However, while the contracts do not contain the delivery dates for the materials, scheduling agreements do. So in schedule lines company has to supply material to the customer according to the dates and quantities specified by customer.

12. Free Goods Determination Its a promotional activity to improve the sales volume. The system creates a free goods item in the sales order. The item is free of charge. For inclusive free goods, the main item is reduced by the free goods quantity. For exclusive free goods, the quantity of the main item remains the same. The bike international to promote its retailer sales , it is offering a scheme for the retailers. Each retailer will receive one pair of cycle shorts free of charge for every 50 pieces ordered.

13. Credit Management Company has some specific credit policies with regard to giving credit for various customers. Keeping track of outstanding payments and minimizing the risk of bad debts. The main function of this is to minimize the credit risk oneself by specifying a specific credit limit for ones customers. Thus one can take the financial pulse of a customer or group of customers, identify early warning signs, and enhance ones credit-related decision-making. This is particularly useful if ones customers are in financially unstable industries or companies, or if one conduct business with 40

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Project: Organization: Title: SAP Version:

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countries that are politically unstable or that employ a restrictive exchange rate policy. 14. Incompletion procedure: If weight and volume data is missing in the sales order there should be warning message from the system. 15. Output control: Output can be controlled for Sales Documents, delivery documents and billing documents through print, fax or e-mail

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