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Faren Gault Wilson

Buffalo, New York 14214 716.882.1565; Core Competencies

Relationship Building Recruitment and Retention Compensation Benefits Training & Development Policy Design & Administration Organizational Structure Compliance Employee Relations Performance Management Diversity & Inclusion Employee Engagement FMLA Labor Relations Negotiations

Professional Experience
Buffalo Public Schools, Buffalo, NY - HR Director Instructional Human Resources Partner
03/09 06/11

Specific Accomplishments o Led and managed all aspects of the human resource function for urban school districts school administrators, teachers, teacher/buss aides and assistants, and clerical staff, as well as instructional department directors and supervisors. o Established proactive role as the full human resources advisor and consultant to the Superintendent, other senior management members, teachers and district employees overall. o Managed Leave of Absence and FMLA process for over 6000 employees, established record keeping and internal tracking procedures and documentation to ensure compliance with FMLA/ADA regulations and to monitor staffing levels. o Created and introduced the first Teacher Transition Plan which required teachers on extended leaves of absence obtain critical training and supervision prior to returning to the classroom. o Changed the annual district Teacher Recruitment Day (TRD) to an on-going event based on subject area and school building needs. Participated in the recruitment, interview and selection process and ensured timely TRD events were held upon requests. o Introduced a Substitute Teacher Recruitment Day which was held on a monthly basis. o Developed district wide interview and selection process, rolled out techniques, procedures and trained cross functional team, all school administrators and the teachers who were now members of the newly formed school based interview teams. o Revised the Annual Professional Performance Review (APPR) for teachers in collaboration with the Chief Academic Officer, and other Professional Council committee members. o Revised and managed APPR Teacher Improvement Plan (TIP), developed tracking system with sole authority and final content approval prior to document being administered to teachers for their feedback and input. o Developed and implemented first corrective counseling and progressive discipline procedures throughout the district; instructional corrective counseling actions emphasized improved lesson plan writing techniques and teaching with rigor and fidelity. o Trained instructional cross function team, school administrators and managed entire communication and rollout process. o Established credibility and trust with the staff, employees, leadership in the district and labor relations specialists in each union. o Modeled key behaviors, implemented procedures and educated district administrators in contract language, policies and procedures to reduce misunderstandings and to foster positive employee relations between teachers and other employees district wide.

Faren GaultWilson PAGE 2. Catholic Charities of Buffalo Buffalo, NY - Human Resources Director/Manager
11/05 03/09

Specific Accomplishments o Created and managed first Human Resources department in this non for profit agencys 85 year history. o Recruited staff, developed, implemented, managed and maintained all human resources systems, programs, policies and procedures including FMLA, COBRA and ERISA. o Created internal tracking systems and training manuals to ensure staff provided expert technical advice, guidance and timely responsive services to internal clients, vendors and managers at all levels of the agency. o Led the agency quality group and all comprehensive efforts to analyze, update, implement and manage policies and procedures to ensure adherence to service specific standards; as a result, agency subsequently received accreditation from the Council on Accreditation (COA). o Revised and managed the credentialing and licensing process, implemented effective agency wide tracking procedures. o Introduced a performance based incentive bonus program for Monsignor Carr Institute, the NYS licensed, mental health outpatient centers which offered comprehensive psychiatric evaluation, medication management and social work services throughout the community. o Directed managers and supervisors in policy and procedure interpretation and adherence. o Conceptualized, developed, designed and implemented Catholic Charities HR Community, an extensive web based environment that hosted HR forms, alerts, policies and procedures, manuals and employee related services. o Designed, implemented and managed bi-annual online Are We Making Progress agency wide employee satisfaction survey. Partnered with the IT department to develop and roll out a web based user friendly survey instrument with statistical tracking capabilities. o Conducted annual performance evaluations and administered corrective counseling action to improve performance, attendance and/or behaviors. o Led the creation and introduction of a pilot pay for performance based performance management system as the sole Sr. Management Team (SMT) member of the agency Staff Development Action Group (SDAG) committee. o Managed and introduced agency wide E-Learning system a customized online training center with employee and administrative functionality, associated software, reports, content, guides and documentation. o Ensured diversity and EEO/AAP objectives of the agency were reflected in all HR activities. o Developed agency wide Cultural Diversity & Inclusion Plan as sole SMT member of Diversity Committee. Delaware North Companies (DNC), Inc. Buffalo, NY- Senior HR Generalist
11/01 06/05

Specific Accomplishments o Led all aspects of the human resource function for 3 DNC subsidiaries, comprised of 9 HR Directors and 3000+ associates. o Served as Australian partner/liaison during Melbourne stadium start- up operations. o Developed highly effective on boarding and orientation program that emphasized the critical importance of welcoming and integrating new associates into the DNC culture. o Developed diversity and inclusion initiatives, ensured compliance with all legal, EEOC requirements and AA regulations.

Faren GaultWilson PAGE 3.

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Provided counseling, consulting and informative sessions with employees, supervisors and senior management. Conducted highly sensitive employee relations investigations; directed appropriate action steps and provided content approval for associate related litigation. Managed payroll and benefit conversion, implemented salary structure and compensation administration guidelines.

American Pharmaceutical Partners, Inc. Grand Island, NY - Senior Staffing & Employee Relations Representative
11/96 11/01

Specific Accomplishments o HR Manager on 2nd and 3rd shifts in a fully-integrated pharmaceutical company that develops, manufactures and markets injectable pharmaceutical products used in hospitals, long-term care facilities, alternate care sites and clinics throughout North America. o Sole responsibility for managing the recruitment process of more than 300 new hire associates, including senior staffers, during expansion. o Redesigned recruitment and retention procedures, led a comprehensive program of effective job design, feedback and annual performance evaluation tied to over-arching organizational goals. o Reduced the time required to requisition, screen and select new hires by 45%; increased employment levels 50% in 25 days. Fujisawa USA, Inc. Grand Island, NY - Employee Relations Representative
09/91 11/96

Specific Accomplishments o Recruited exempt and non-exempt employees for major start-up operation; saved more than $100,000 in recruitment costs. o Wrote Affirmative Action Plan (AAP), initiated improvements; enhanced record-keeping procedures and increased awareness of EEO/Affirmative Action compliance. o Responded to discrimination claims; attended regulatory hearings and ensured resolution of cases in the best interest of the company and employees. o Monitored and successfully completed on-site Office of Federal Contract Compliance Program audit; and overhauled internal job-posting program to enhance the effectiveness of promotions from within.

Other Experience and Honors

Buffalo Niagara Human Resource Association (BNHRA): Member BNHRA Diversity Committee Chair, 2006 2008 SHRM, Diversity Committee Co-Chair, 2002 - 2004 SHRM, New York State Chapter Diversity Award Race and Reconciliation Conference, Workshop Session/Speaker: Moving Beyond Legal Compliance, Diversity in the Workplace Compeer West: Past Volunteer Compeers Outstanding Community Service Award American Heart Association Go Red For Women Campaign: Elite Leadership Team Member Medaille College, Buffalo, New York: Bachelors of Science Degree Liberal Studies (required coursework completed); Cornell University, NYS School of Industrial and Labor Relations: Human Resources Professional Studies, HRCI PHR 2000-2003


References Available Upon Request