Aprendiz: Jorge Alfonso Villalobos Cuenca

Ficha: 259128
Proyecto: RR-HH Sistema de Control y Proyeccin
SENA Servicio Nacional de Aprendizaje
CEET Centro Electricidad, Electrnica y Telecomunicaciones
Bogot, Colombia

RECOLECCIN DE INFORMACIN
ENTREVISTA No. 1
Entrevistador:
Entrevistado:
Datos de Contacto:
Datos de Contacto:
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Fecha entrevista:
Hora Inicio:
Hora Fin:
Lugar donde se realiza la Entrevista:
Observaciones:

1. Podra usted describir la estructura jerrquica que maneja el departamento de recursos humanos?
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2. De acuerdo a lo anterior, Podra decirme cuales son los procesos que se involucran en el rea de
seleccin?
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3. Poseen algn tipo de herramienta para el proceso de seleccin?, si su respuesta es si, cual
a. Si
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b. No

Aprendiz: Jorge Alfonso Villalobos Cuenca

Ficha: 259128
Proyecto: RR-HH Sistema de Control y Proyeccin
SENA Servicio Nacional de Aprendizaje
CEET Centro Electricidad, Electrnica y Telecomunicaciones
Bogot, Colombia
4. Qu opina?, de
a. Un sistema de control sistematizado de seleccin
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b. Cuales deberan ser los parmetros ptimos de ejecucin para la seleccin
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c. Una bolsa de empleo controlada por la apertura a convocatorias
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5. En el rea de Desarrollo y Capacitacin, Cmo se lleva un registro de cada empleado en proceso de
capacitacin?
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Aprendiz: Jorge Alfonso Villalobos Cuenca

Ficha: 259128
Proyecto: RR-HH Sistema de Control y Proyeccin
SENA Servicio Nacional de Aprendizaje
CEET Centro Electricidad, Electrnica y Telecomunicaciones
Bogot, Colombia
6. Identifica de manera gil, el desarrollo y las capacitaciones de los empleados?, si su respuesta es No
justifquela
a. SI
b. No
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7. Conoce o posee alguna herramienta para el seguimiento en los procesos de desarrollo y capacitacin de
los empleados?
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8. Identifique las fallas que puede tener el procesos de desarrollo y capacitacin
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9. Posee alguna herramienta informtica para el control de su nmina?, si su respuesta es si, por favor
mencione si esta posee fallos o puntos a mejorar
a. Si
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b. No

Aprendiz: Jorge Alfonso Villalobos Cuenca

Ficha: 259128
Proyecto: RR-HH Sistema de Control y Proyeccin
SENA Servicio Nacional de Aprendizaje
CEET Centro Electricidad, Electrnica y Telecomunicaciones
Bogot, Colombia
10. Cul es el proceso de ejecucin para la cancelacin de la nmina?
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11. Al momento de verificar la informacin documental de los empleados, los auxiliares de nmina, qu
proceso utilizan y cual es tiempo estimado para la ejecucin de dicho proceso?
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12. La plataforma actual, cuenta con todos los requerimientos legales sujeto a las publicaciones anuales del
ministerio de trabajo?
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Aprendiz: Jorge Alfonso Villalobos Cuenca

Ficha: 259128
Proyecto: RR-HH Sistema de Control y Proyeccin
SENA Servicio Nacional de Aprendizaje
CEET Centro Electricidad, Electrnica y Telecomunicaciones
Bogot, Colombia

13. Posee algn sistema de control de horas extras?, si su respuesta es no, diga Cmo se lleva el control
actualmente?
a. Si
b. No
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14. Cmo se establecen las polticas de salud ocupacional?

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15. Identifique los procesos que se llevan a cabo en el rea de salud ocupacional y bienestar
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16. Cmo se establecen las polticas de compensacin y beneficios?
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Aprendiz: Jorge Alfonso Villalobos Cuenca

Ficha: 259128
Proyecto: RR-HH Sistema de Control y Proyeccin
SENA Servicio Nacional de Aprendizaje
CEET Centro Electricidad, Electrnica y Telecomunicaciones
Bogot, Colombia
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17. Identifique los procesos que se llevan a cabo en el rea de compensacin y beneficios
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18. Para la atencin de quejas, reclamos y/o sugerencias del departamento, Cules son los tiempos de
respuesta estimados?
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19. Identifica problemas o falencias diferentes a las mencionas en esta entrevista?
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Aprendiz: Jorge Alfonso Villalobos Cuenca

Ficha: 259128
Proyecto: RR-HH Sistema de Control y Proyeccin
SENA Servicio Nacional de Aprendizaje
CEET Centro Electricidad, Electrnica y Telecomunicaciones
Bogot, Colombia
20. Si en el mercado se presentar un paquete de mdulos, que comprendan en s, una solucin integral para
el departamento de recursos humanos; Cules sera los mdulos apropiaos para este departamento? Y
Lo adquirira?
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