Enterprise Architecture SYSTEM ARCHITECT

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 Introduccin a Telelogic System Architect Telelogic SA y Arquitectura Empresarial

Frameworks Genricos: Zachman y TOGAF Otros Frameworks: e-TOM, DODAF, , , Arquitectura Empresarial a Nivel Estratgico Introduccin al Modelado de Procesos Arquitectura Empresarial a Nivel Tecnologico: Sistemas y Aplicaciones Arquitectura Empresarial a Nivel de Datos Diagramas de Trazabilidad Matrices de Trazabilidad

Generacin de Documentacin Doc mentacin

Informes Publicacin Web
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Que es Arquitectura Empresarial

Una serie de modelos que describen la empresa:

Procesos, Organizacin, Localizaciones, D t L li i Datos, A li Aplicaciones, i Tecnologas. Completa trazeabilidad a las metas y objetivos d l organizacin. bj ti de la i i

P O L D A T

Procesos Organizacin Localizaciones Datos Aplicaciones Tecnologas

Arquitectura para los distintos stakeholders

Consistente y Comprensible Descripcin de las relaciones entre elementos. elementos

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Por qu de la Arquitectura Empresarial

Capacidad para responder a los cambios Coste reducido de la gestin de la infraestructura de IT Comunicacin y compresin mejorada para todos los participantes Una base excelente para la mejora de procesos de negocio y el
anlisis

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Cmo modelar Arquitectura Empresarial

Telelogic SYSTEM ARCHITECT
Repositorio para todo lo referente a una arquitectura empresarial de una compaa. Desarrollo y gestin de todos los modelos, utilizando mtodos y tcnicas de modelado estndar en un nico repositorio multiusuario.

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Por qu Telelogic System Architect en EA

Control y rentabilidad de Inversiones en TI Alineacin de Objetivos de Negocio y estrategias
con los Procesos y Sistemas que los soportan

Anlisis y Optimizacin de Procesos Integracin de sistemas por fusiones,

adquisiciones..

Detectar Redundancias en IT Impacto del cambio Acortar ciclos de toma de decisiones,

justificando las inversiones de tecnologa

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Gartner Enterprise Architecture Magic Q d M i Quadrant Q106 t

Leader

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Telelogic SYSTEM ARCHITECT

Arquitectura a Diferentes Niveles:
N
W S E

STRATEGIC

Alineacin

OPERATIONAL

TECHNICAL
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Arquitectura, E t A it t Estructura y C t Componentes t de Telelogic S t T l l i System Architect A hit t

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Telelogic System Architect Architectura (I)

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Telelogic System Architect Architectura (II)

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System Architect Interfaz (I)

Barra de Mens Barra de Herramientas

Listado de Diagramas y Definiciones

Listado de Matrices (depende de Grupo de Matrices seleccionado)

rea de Trabajo (Visionado y Dibujo)

Grupo de Matrices

Propiedades (Vista de Diagramas y detalles sobre Definiciones)

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System Architect Interfaz (II)

Barra de Dibujo

Pestaas para Diagramas

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Entorno SA
Enciclopedia ( ) p (BD)

SA Catalog Manager

Diagramas

Smbolos

Definiciones
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El Proceso de Arquitectura Empresarial con q p SYSTEM ARCHITECT

Capturar

Visualizar Vi li

Communicar
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Analizar
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Capturar

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Frameworks Marcos de Trabajo

Qu es un Framework en Arquitectura?
Una estructura lgica para clasificar y organizar las representaciones descriptivas de una Empresa, las cuales son especialmente significativas tanto para la direccin y control de la organizacin como para el desarrollo de sus sistemas

John Zachman, 1996 h h

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Captura, Organizacin & Visualizacin de la p g informacin por medio de los Frameworks

Beneficios B fi i

Agiliza la implementacin de una ArquitecturaEmpresarial Mayor cubrimiento d t d la i f M b i i t de toda l informacin requerida, y i id Flexible, teniendo en cuenta las variables necesidades empresariales.

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Zachman Framework

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Zachman Framework
DATA (What) FUNCTION (How) NETWORK (Where) PEOPLE (Who) TIME (When) MOTIVATION (Why)

Objective / Scope (Contextual) Enterprise Model (Conceptual) System Model (Logical) Technology Model (Physical) (Ph i l) Detailed Model (Out of Context) Functioning Enterprise

Planner (Senior Managers) Owner (Business Managers)

Enfoque

Pers spectiv va

Designer (B i D i (Business & IS M Managers) ) Builder ( S Managers) u de (IS a age s) Subcontractor/Programmer (Developers) User

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TOGAF Enterprise Framework

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DoDAF Framework

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NAF Framework

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eTOM Framework

eTOM Business Process Framework Level 0 View of Level 1 Processes CEO Level View

Customer Strategy, Infrastructure & Product Strategy & Commit Infrastructure Lifecycle Management Product Lifecycle Management Operations Operations Support & Readiness Fulfillment Assurance Billing

Marketing & Offer Management

Customer Relationship Management

Service Development & Management

Service Management & Operations

Resource Development & Management

Resource Management & Operations

Supply Chain Development & Management

Supplier/Partner Relationship Management

Enterprise Management

Strategic & Enterprise Planning

Brand Management, Market Research & Advertising Human Resources Management

Stakeholder & External Relations Management Research & Development, Technology gy Acquisition

Disaster Recovery, Security & Fraud Management Enterprise Quality Management, Process & IT Planning & Architecture

Financial & Asset Management

Go to Level 1 View of Level 2 Processes

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Visualizar

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Distintas perspectivas
N
W S E

STRATEGIC

OPERATIONAL

TECHNICAL
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Misin - Visin
Enterprise Direction

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Estructura organizativa
Organization Chart
Chelsea Hotels and Resorts

Sales

I.T.

Marketing

Finance

Human Resources

Reception

Accounts

Conference Management

Development

I.T. Support

Promotions

Advertising

Accounts

Payroll

Organizational Unit

Organizational Unit

Organizational Unit

Organizational Unit

HK West Cluster

KLN Central Cluster

Head Office

Organizational Unit

Organizational Unit

Organizational Unit

Organizational Unit

Organizational Unit

KLN HK East Cluster NT West Cluster East Cluster

NT East Cluster KLN West Cluster

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Operaciones
Business Process (BPMN)

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Operaciones
Business Process (IDEF3)
Room Reservation Required Reserve Room Calculate Room Price

Send Provisional Booking Form

&
J 4

Update Reservation System 5

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Operaciones
Business Process (Process Chart)
Reception
Roles

Receptionist
Cusomter Request Reservation Room Not Available Notify Customer of Inavailability 1 5 Notify Inavailability to Client

Accounts

Store Customer Details 1 5 Type

Check Room Availability 1 5 Type

Room Available

Provisionally Book Room 1 5

Provisionally Book Room

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Anlisis de modelos
Analytic

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Simulacin
SA Simulator II

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Recursos tcnicos
Network Concept
PC Reception Station

Reception Printer

Hotel Booking System

WebServer >=100 mbps

Firewall

>=100 mbps Internet/Intranet >=100 mbps Wireless

Traveler

Traveler >=100 mbps Credit Card Company

SQL Host

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IT
System
Architecture Diagram
Customer Services P Customer Maintenance Customer Booking Details

P Reservations Account History Reservation Request Customer Detail D

Maintenance info

Customer Details

Customer Credit Rating

Credit Card Details Secure Transaction Customers C t

P Credit Card Booking Authorization Code

Accounts

Credit Card Action

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IT
Entity Relation Diagrams
Customer Primary Key ID [PK1] Non-Key Attributes name address telNo faxNo creditCard

contacts

Receptionist

books

Room Primary Key number [PK1] employeeID [PK2] [FK] ID [PK3] [FK] Non-Key Attributes status type

is_a Overseas Customer Primary Key ID [PK1] [FK] Non-Key Attributes Nationality PassportNumber

is_a

makes

UK Customer Primary Key ID [PK1] [FK] Non-Key Attributes Postcode Reservation Primary Key code [PK1] employeeID [PK2] [FK] ID [PK3] [FK] Property_Code Property Code [PK4] [FK] Unit_Number [PK5] [FK] Non-Key Attributes status date duration roomType Shift_Num [FK] Sales_Clerk [FK] Agency_ID [FK] Guest_Number Guest Number [FK]

Travel Agent makes

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IT
Deployment Diagram
Reservations System Server

Reservations Application

Client Machine Reservations System GUI

Reservations Client Facade

Central Services System

Central Services Facade

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Generacin cdigo BPEL

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Visualizacin de toda la Empresa

Chelsea Hotel Web Server Booking System Reception Station
P Customer Maintenance Customer Booking Details Customer Services

>= 10

0m pb

Firewall
s
Reservation Request

P Reservations Account History Customer Detail D Customer Details Maintenance info

>=100 mpbs Accounting System >=100 mpbs Reception Printer

P Credit Card Booking Authorization Code Credit Card Details Secure Transaction Accounts Customer Credit Rating

>=100 mpbs Intranet/Internet

Customers P2 PeopleSoft Data_Flow_1 Credit Card Action

Host

>=100 mpbs

Traveler

Potential Guest

Application Models
Customer Rejects Terms
+

Customer Agrees to Terms Customer Credit Details Cancel Reservation

Network Topologies
Hotel Reservatio n System
Reception
Room Booked Provisionally Calculate Room Price

Quote Price

Reservation Number Granted Provide Client with Reservation Number

Advise Customer

Quote_Price

Credit OK

Notify Customer of Credit Rejection

Reservation

Notify Customer of Credit Problem

Credit Card Company

Accounts

Credit Not OK

Check Customer Credit

Enterprise Direction Diagram

Chelsea Hotels and Resorts Serve the Needs of the Business and Leisure Traveler To Be Regarded as the Finest Hotel Chain in the World
* * *

Process Models

* *

Organizational Unit
* * *

Mission
Improve Existing Reservation Experience

Rewards Program Must Be Attractive to Customers Vision Be Regarded as a First-Class Business Hotel Improve Quality of Service

Policy
* * *

Reservation Services Over the Web

Strategy
Establish a Frequent Guest Rewards Program Earn 5-Star Rating from hotels.com by Sept 1, 2006 Goal Goal

Increase Revenues

Goal
Add Conference Facilities to Hotels in 6 Largest Markets by Sept 1, 2008

Business Rule
Tactic Tactic

Business Rule
Every Customer Making Reservation Gets Auto-Enrolled in Program

Customer's Rewards Points Never Expire

Modernize Hotels

Objective
Strategy gy
Provide Vacation Packages with Theme Parks

Objective

Host 12 Conferences and Seminars per year in 6 Largest Markets by p Sept 1, 2008

Objective Objective Number of Complaints received in

Strategy
2Q 2006 Should Be 20 percent less than 2Q 2004

Objective

Organizational Charts Data Models

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Goals

Objectives

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Relaciones
Matrix

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Analizar

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Cmo puedo analizar el impacto de un Cambio en mi organizacin?

Quin es impactado como resultado de un cambio en el proceso? Cul es el impacto de que se caiga mi servidor SUN? i i id Cundo Hay que tener una aplicacin implementada para cumplir con nuestros objetivos li t bj ti del Negocio? Donde se presentan los mayores problemas al bl l implementar una nueva aplicacin? Cmo U cambio en C Un bi Tecnologa afecta mis objetivos de Negocio?

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Generar vistas de trazabilidad

Las organizaciones complejas se enfrentan con mltiples desafios al tratar de analizar la organizacin

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Analizar el impacto del cambio

Minimizar la complejidad de la toma de decisiones Minimizar el riesgo en entender el impacto del cambio. Disminuir el ciclo de toma de decisiones.

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Matrices para creacin y anlisis de relaciones

Gap Analysis: Qu procesos no estn automatizados? Q t t ti d ?

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Communicar

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Communicar informacin a diferentes Stakeholders

Executive c Operations a

Tool

Technical h

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Publicacin Web de la Arquitectura Empresarial

Aumenta la audiencia
Publicar los modelos para todos los agentes de la organizacin basado en la misma informacin

STRATEGIC

OPERATIONAL

TECHNICAL

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Generacin de nformes
Generacin de documentos en formatos:
HTML Word XML e XLS TXT e CSV E Excel l

System Architect A hit t

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