Position Description – Receptionist

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<INSERT LOGO HERE> PD Number: Revision Date: Position Title: Reports To: Position Summary: Responsible for the professional and efficient managing of visitors, consumers, telephone calls and messages, as well as a variety of clerical duties that support client services, information and referral and the operation and presentation of a professional office and reception area. Responsibilities:

Receptionist Office Manager

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Follow Occupational Health & Safety procedures and related company policies at all times Knowledge of staff whereabouts and availability Maintain accurate and complete sign-in/sign-out procedures for employees, visitors & clients Promptly, accurately, professionally and courteously deal with telephone calls and visitors Assess received calls/inquiries and direct and/or record and relay messages Adept at using all features of the telephone system and voice mail Ensure the reception station is staffed 100% of the time Maintain knowledge of current postal and courier services frequently used by the organization As directed, delivers mail to post office Open and process and distribute delivered mail ***** MORE IN ORIGINAL DOCUMENT

© - 2011 - COMPANY XYZ www.signaturestaff.com.au

COMPANY XYZ www.signaturestaff.2011 .au . • Ability to work well either alone or as part of a team • Basic knowledge of Microsoft Office & Internet Explorer • ***** MORE IN ORIGINAL DOCUMENT Indicators of Effectiveness • Safe working environment • Compliance with company OHS policies & legislation • • • • Meeting schedules Management feedback Meeting minutes ***** MORE IN ORIGINAL DOCUMENT • • • • • • Knowledge and Experience • • Computer Skills Industry Experience Tasks Daily: • • • • • • Check company voicemail & incoming faxes & emails Water office plants Process incoming mail & distribute Answer incoming calls within company guidelines (e.g.com.Position Description – Receptionist Page 2 Position Details: Key Accountabilities Follows all OH&S procedures & policies at all times Raises OH&S risk or hazard concerns Participates in OH&S training as required Ensure proper organization and coordination of all meetings and management schedules • Responding to correspondences and clients in a timely manner with quality Critical Skills & Attributes: Skills & Attributes Academic/Technical Qualifications Details • Certificate III in Business Administration desirable • Current Queensland Drivers Licence • At least 1 years experience in administration or reception • Knowledge of principles and practices of basic office management and organization. 3 rings) Collect & dispose of office rubbish ***** MORE IN ORIGINAL DOCUMENT © .

signaturestaff.COMPANY XYZ www. hazards or near misses in the work place immediately as per company procedures ***** MORE IN ORIGINAL DOCUMENT Agreement: / Date / Date / / Employee Name Manager’s Name Position Title Position Title Signature Signature © .2011 .com. accidents.au .Position Description – Receptionist Page 3 Weekly: • • • Attend weekly employee meetings Attend / take minutes for weekly OH&S toolbox meetings ***** MORE IN ORIGINAL DOCUMENT Monthly: • • • Clear old food out of the fridge & defrost Order stationery in line with company procedures ***** MORE IN ORIGINAL DOCUMENT Occasional / as required • • • Archive aged records in line with company policy Report any incidents.

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