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Solution Brief: ITSmobile Web-based SAP data collection solution

JANUARY2010

ITSmobileBrieffromPEAKTechnologies

INTRODUCTION
SincetheintroductionoftheInternetandWebBrowserinthemidtolate1990s,apassionhasdevelopedforcreatingweb basedsoftware,oftenleadingtomisguidedandunstableapplications.Datacollectionwasonesuchcasualtyintherushto incorporatethisnewtechnology,oncecompletelydominatedbytheubiquitouscharacterbasedRFterminal.Experienceand technologyimprovementshaveledtoviablewebbaseddatacollectionsolutionsthatseemtoequallydelightandconfound theusercommunity.Userslovethemoderngraphicaluserinterface,butarelessenthusiasticaboutperformance. ThisproductbriefprovidesabasicunderstandingofthewebbasedSAPdatacollectionsolutionreferredtoasITSmobile. Thepaperfocusesonthebusinessperspectiveanddoesnotdelveintothetechnicaldetailsofthesolution.Forpeople interestedintechnicaldetails,pleaserefertothecompaniontothisdocument,thePEAKITSmobilePrimeravailableonthe PEAKInternet.http://www.peaktech.com/sapwp

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ITSmobileBrieffromPEAKTechnologies

WHATISITSMOBILE?
ITSmobilestandsforInternetTransactionServerforMobiledevices,andisoneofseveralapproachesthatcompaniesmight usetocreateanSAPdatacollectionsolution.Ataconceptuallevel,solutionscreatedusingITSmobileareverysimilarto WebSAPConsoleandSAPConsole,withsomeexceptionsnotedlaterinthispaper.BasicallythinkofITSmobileasan enhancedWebSAPConsole(thefirstgenerationwebbasedRFsolutionfromSAP). ITSmobileisarelativelynewsolutionthatbecameavailabletoSAPcustomersinQ32007,andreplacesWebSAPConsole, whichwillnolongerbesupportedforSAPsystemsbasedonSAPNetWeaver7.10orhigherandprovidesasimplemigration pathforthosecompaniesusingthatsolution.ItisveryimportanttounderstandthatITSmobileisarelativelynewsolution, butisbuiltfromSAPtechnologythathasalonghistorygoingbackmanyyears. TheInternetTransactionServer(ITS),nowreferredtoasIntegratedITS,isthebackboneofWebGUI,thewebbased equivalentoftheubiquitousSAPGUIclient.ITS(andhenceITSmobile)comesintwoverydifferentflavorsdependingonwhich versionofSAPacompanyisusing.CompaniesrunningERP5orgreaterhaveIntegratedITS,meaningitisbuiltintotheSAP coresoftware.CompaniesrunningearlierversionsneedtoobtainandusestandaloneITS(whichessentiallyrequiresa separateserveranddevelopmentenvironment).AlthoughITSmobilesolutionsusingstandaloneITSaretechnicallypossible, PEAKstronglyencouragestheuseofSAPConsoleinthiscase(duetotheincreasedcomplexityinvolvedwiththisapproach). UsingIntegratedITSforanITSmobilesolutionisthebetterapproach. TheITSmobilesolutionisavailabletoSAPcustomersalongwiththeirSAPsoftwarelicensingagreement(thereisnoexplicit chargeforitsuselikethereisforexampletheSAPAutoIDInfrastructure).However,bothITSmobileandSAPConsolerequire everyuserthataccessestheSAPsystemtohaveaproperSAPuserlicense.

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ITSmobileBrieffromPEAKTechnologies

ITSMOBILEFASTFACTS
ITSmobileisavailableforallSAPversionsstartingwith4.6ChoweverPEAKrecommendsonly companiesonversion5(SAPECC5)orhigherusesITSmobile,aspreviousversionsrequireusinga separateITSserver.Companiesalsomusthavespecificpatchlevelstoenjoythefullfeatureset. TheuseofITSmobileisincludedwithSAPlicensing.HowevereveryusermusthaveauniqueSAPuser license(justlikeSAPConsole). Technically,ITSmobilesupportsanydevicecapableofrunningawebbrowserwithJavaScriptsupport. Howevereverydevicetypemustbetested,aswebbasedapplicationshaveatendencytonot operateuniformlyacrossdifferentdevices. Whenselectingadevice,therearethreeprimaryconsiderations: Processingspeed:Adelayofevenafractionofasecondforascreenrefresh,when compoundedhundredsoftimesaday,canleadtoameasurablelossofproductivity.APXA 320,800MHzprocessorhasbeentestedtohavefastestscreenrefreshspeeds. Ruggedness:Thedeviceshouldbeabletowithstandwearandtearfromindustrialusage.In addition,dependingonthehowmuchofyourbusinessisconductedoutdoorsorin challengingconditions,youmaychoosetocomparetheIngressProtection(IPrating)of variousdevices.AdevicemusthaveanIPratingof65andabovetoqualifyasrugged, meaningitcanwithstandadustyenvironmentaswellaswatersprayfromagardenhose. Webconnectivity:Deviceswillcomewithacombinationof802.11a/b/g/n,andWWANradio connectivity.Largerfacilities,newconstruction,orbusinessesconductingoperationsoutdoors mayhavelimitedwificonnectivity.Inthoseinstances,adevicethatsupportsWWANcanbe advantageous.

Availability

Cost

Device Support

PEAKstronglyrecommendsusinganindustrialbrowser(Wavelink,Naurtech,iBrowse,etc.)designed exclusivelyfordatacollectionsolutionsinordertoensureasoliduserexperience.

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ITSmobileBrieffromPEAKTechnologies

Primary Attractions (Whyuseit) Estimated Implementation Costs

SolutionsupportedbySAPNoMiddlewarerequired Realtimeconnection Doesnotrequireseparateserver(forSAPECC5andabove) Webbased(graphical)screens UseofJavaScriptallowsgreaterflexibilityforcreatingadvancedsolutions BettersuitedforRFIDapplications

Generally,implementinganITSmobilesolutionrequiresonlyslightlymoreeffortthanSAPConsole. Typicalitemsthatcanincreasethecostaredevicecompatibilityissuesandspecialadvanced requirementsthatrequiredevelopmentknowledgeofwebconceptssuchasCSS,HTMLandJavaScript. Donottrivializetheseextrarequiredskillsets!

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ITSmobileBrieffromPEAKTechnologies

WHYMIGHTCOMPANIESNEEDASSISTANCEWITHITS MOBILE?
TherearevariousreasonscompaniesmightneedassistancewhenimplementinganITSmobilesolution.Somescenariosare identifiedbelow: 1. CompanycantdecidewhethertoimplementSAPConsoleorITSmobileorotherSAPsolution(MobileWebDynpro, etc.) MigratingfromWebSAPConsole AnITSmobilesolution(actuallyanywebbasedsolution)worksbestwiththeuseofanindustrialbrowserdesigned fordatacollectionapplications.PEAKunderstandsthenuancesofindustrialbrowsersinthisenvironmentandcan provideatotalpackageofmobiledevice,browser,andSAPintegrationexpertise. Datacollectionsolutionsareaboutbusinessprocesses,nottechnology.PEAKspecializesintheseprocessesandcan recommendthecorrecttechnologyapproachesthatbestfittheoverallbusinessobjectives,andcanprovidemany mobilebusinesstransactionsnotavailableinthestandardsystemsuchasGoodsReceipttopurchaseorder,binto binmovement,etc. CompaniescanbecomeoverconfidentsinceITSmobileseemseasytosetupanduseinalabenvironment.(Note:This principleappliestoanyRFsolutionwithanytechnology).PEAKsinvolvementwithanITSmobileprojectsafeguards theimplementationandeliminatesmisguidedefforts. ClientwishestostartamultiphasedprojecteitherstartingwithSAPConsoleandmigratingtoITSmobileorrunning bothsimultaneously.PEAKunderstandshowtosafelydesignsuchprojectsandavoidcostlyoversightssuchas incorporatingincompatiblefeaturesorpoormobiledeviceselection.

2. 3.

4.

5.

6.

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ITSmobileBrieffromPEAKTechnologies

HOWDOESITS MOBILE COMPAREWITHSAPCONSOLE?


Atahighlevel,datacollectionsolutionsbuiltusingSAPConsoleandITSmobileareverysimilar.Companiesshouldnotover analyzewhenselectingonesolutionovertheother.ThereistremendousvalueinengagingPEAKasatrustedadvisorforany suchanalysis.UnlessanITSmobilesolutionisbuiltusingsomefeaturesonlyavailablewithITSmobile,itiscompletelyfeasible toswitchbetweenSAPConsoleandITSmobile.However,ITSmobiledoesrequiremoretechnicalskillstoimplementthanSAP Console(orWebSAPConsole). Ingeneral,ITSmobiletransactionsarecreatedbyfirstwritinganRFprograminABAP,thenconvertingallthescreensto ITSmobiletemplates.TheITSmobiletemplatesarethescreensdisplayedontheRFterminals.Eachscreenhoweverstill refersbacktotheoriginalABAPprogramforthebusinessrulesandflowlogic.Asanexample,pictureanRFprogramastwo relatedcomponentsauserinterface(screens,buttons,fields,etc.)andbusinessfunctions(validations,databaseupdates, etc.).WithSAPConsole,bothcomponentsareonlyABAP.WithITSmobilebothcomponentsstartoffasABAP,buttheuser interfaceforITSmobileisconverted(duringdevelopment)toHTMLandJavaScript,whichisrequiredtobecomeaccessible fromawebbrowser. IsITSmobileisbetterthanSAPConsole?Thereisnocorrectanswer,asitdependsonmanyfactors.ItistruethatITSmobileis moreflexible,butitrequiresmoreskillsetstoimplement.SAPConsoleiseasiertoimplementandwellknown.Themost attractivefeatureofITSmobilefromabusinessperspectiveisitdoesnotrequireaseparateserverlikeSAPConsoleandit providesagraphicaluserinterface. ThekeyelementthatbothsolutionsshareisthatallthebusinesslogicisstillcreatedintheABAPprogramminglanguage.The tablesbelowindicateotherkeysimilaritiesanddifferencesbetweenthetwosolutions. KeySimilarities Bothapproachescanbeusedforcreating SAPdatacollectionsolutions ApplicationlogicwritteninABAP Realtime RequiresindividualSAPuserlogins Worksbestwithclientsoftwaredesigned fordatacollection(e.g.Wavelink,etc.) KeyDifferences SAPConsolehasalonghistory,ITSmobileisarelatively newapproach SAPConsolerequiresaseparatewindowsserver ITSmobiledoesnot SAPConsoleistextbased,ITSmobileiswebbased SAPConsoletransactionsareABAPonlyITSmobile transactionsarewritteninABAPandthenconvertedto HTMLandJavaScript PatchlevelsarealargerconsiderationwithITSmobileand itrequiresadeeperunderstandingoftheWebServer functionalityinSAPNetWeaver

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ITSmobileBrieffromPEAKTechnologies

SUMMARY
WehopethispaperhasbeenusefulforunderstandingmoreaboutITSmobileandwhatservicesPEAKcanofferclientsto ensureasuccessfulimplementation.ItisimportanttorememberthattheITSmobilesolutionisstillevolvingandmanyofthe criticalfeaturesareonlyavailableinlaterpatchlevelreleases.

ABOUT PEAK TECHNOLOGIES, INC.


PEAKTechnologiesisasystemsintegratorofsupplychainautomationandinventorymanagementsolutionsdelivering tangiblereturnoninvestmenttosomeoftheworldslargestcorporations.PEAKsprimaryapplicationsinclude solutionsforwarehousing,manufacturing,anddistributionoperations.PEAKsportfolioofsolutionsandservices includebusinessprocessconsulting,enterpriseresourceplanning(ERP)systemsintegration,wirelessprofessional services,projectmanagement,printing/mediasolutions,andlifecyclesupportservices.PEAKTechnologieshas locationsthroughoutNorthAmericaprovidingacomprehensivefootprintfornational,multisitelifecycleservice andsupport.

ABOUT LXE
LXEhelpscompaniesextendcorporatenetworkstomobileworkersindemandingconditionsby providingeasytouse,toughandreliablewirelesscomputers.LXEruggedmobilecomputersare usedbyorganizationstodrivedowncostsandimprovecustomersatisfaction. LXEdevelopsinnovativehandheld,vehiclemountedandwearablemobilecomputerswith integratedwirelessandautomaticidentificationtechnologies,backedbyworldwidecustomer support.Thecompanycollaborateswithcustomersandanetworkoftechnology,softwareand resellerpartnerstocreatewinningsolutions.LXEsMX9handheldcomputerhasbeenproveninteststorunSAPITSmobile upto3timesfasterthancompetitivehandhelds.Fordetailsofthetest,pleasevisitlxe.com/mx9.

Contact:
PEAKTechnologies,Inc. 10330OldColumbiaRoad Columbia,MD21046 Phone:8882757325(888ASKPEAK) Email:info@peaktech.com www.peaktech.com

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Primer: ITSmobile Web-based SAP data collection solution



JANUARY2010

PEAK ITSmobile Primer Rev 2.0

TABLEOFCONTENTS
Introduction ITSmobileasanRFsolution ComponentsofanITSmobileRFSolution BuildinganITSmobileSolution ActivatingITSmobile HighLevelStepsforCreatingITSmobileTransactions PublishingthedefaultITSmobileservices CreatinganInternetService GeneratethescreentemplatesforprogramRLMENU CreateanITSmobileICFServicefortransactionLM01 CustomizingITSmobile ITSmobileTechnicalInformation IntegratedITSavailability ITSmobileTemplateGeneratorAvailability SAPNetWeaverApplicationServerSizing ITSAdministration ResourcesandFurtherReading
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3 3 4 10 10 16 17 17 18 22 33 34 34 34 34 35 36

PEAK ITSmobile Primer Rev 2.0

INTRODUCTION
ThisprimerpresentsatechnicaloverviewofITSmobile,thewebbasedRFsolutionprovidedbySAPAG, alongwithinformationrelatedtoactivatingandusingitasanRFsolution.Thisdocumentisprimarily intendedasareferencefortechnicalpersonnel,sofeelfreetoskipoveranysectionsthatmayalready coverafamiliartopic. ForamoregeneraloverviewonITSmobile,pleaserefertotheITSmobileSolutionBriefandthePEAKwhite paper,SelectinganApproachwhenImplementinganSAPdatacollectionsolutioninIndustrial Environments,locatedonthePEAKInternet.http://www.peaktech.com/sapwp

ITS MOBILE ASANRFSOLUTION


Atthemostbasiclevel,buildinganITSmobileRFsolutioninvolvestakingabunchofRFtransactions (customorstandardLMxx)thatwereoriginallycreatedforSAPConsole,convertingthemintoITSmobile InternetServices(byusinganautomatedSAPutilitywhichisdescribedlaterinthisdocument),and accessingthoseservicesfromawebbrowser.Nothingcouldbeeasier. Nowcomesthehardpart.ItsquitepossiblethatmanyoftheRFtransactionswillnotworkasexpected onanygivenmobiledevice.UnlikewithSAPConsoleandTerminalEmulation,therearemanyfactors involvedwhenbuildingwebbasedsolutionsandITSmobileisnoexception.Someofthefactorsare: ThenextsectionsandtheremainderofthispaperexaminethecomponentsofanITSmobileRFsolution andITSmobileRFtransaction,activatingITSmobileandbuildingoutthesolution. ManyofthecriticalfeaturesofITSmobilerequirescertainpatchlevelsorOSSnotesbeapplied. Differentdevicesandbrowsersmayworkdifferentlyandcertainlyworkdifferentlythandesktop browsers(e.g.dontjusttestonadesktop!) Webservererrorsanduserexperience SecureconnectionsusingSSLandHTTPS DebuggingtheITSmobilewebcomponents Customizationofuserinterface Devicesgoingintosleepmodeanddisconnectingfromthewebserver

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PEAK ITSmobile Primer Rev 2.0

COMPONENTSOFANITS MOBILE RFSOLUTION


ThefigurebelowprovidesavisualrepresentationofanITSmobilesolution.Eachcomponentisexplained furtherinthepagesthatfollow.NotethattheSAPNetWeaverApplicationServercanbethesameserver runningtheERPsoftware(e.g.SAPECC6)orcompletelystandalone(Typically,ITSmobilewouldrunon thesameinstanceastheERPsystem).

SAP NetWeaver Application Server

ICF Service Mobile Device Integrated ITS ABAP Programs

Browser

ICM ICF

Screen templates

Figure1ITSmobileComponents

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PEAK ITSmobile Primer Rev 2.0

AnITSmobileRFSolutionconsistsof6components. 1. 2. 3. 4. 5. 6. SAPNetWeaverApplicationServer ICM(InternetCommunicationManager) ICF(InternetCommunicationFramework) IntegratedITS(InternetTransactionServer) ITSmobileRFTransactions Clientdeviceandbrowser

Component Description
SAP NetWeaver Application Server

The SAP NetWeaver Application Server is the software platform that runs almost all SAP software (ERP, PI, AII, SCM, etc.) as of release 4.7.

The ICM is the run-time application within the SAP NetWeaver Application Server that is responsible for managing access to the SAP system from webbased clients. ICM Together the ICM, ICF and Integrated ITS can be thought of as the SAP web server embedded inside an SAP NetWeaver application server, and basically offers capabilities similar to Microsoft IIS or Apache web server, but contained completely inside an SAP environment. The ICF receives and processes HTTP/HTTPS calls (requests) from a client (e.g. a web browser). The ICF forwards the request to the relevant SAP application, where one or more ABAP programs are run, in order to compile the requested data. The data is sent back to the client through the ICF and can be displayed there, in the browser.

ICF

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PEAK ITSmobile Primer Rev 2.0

The Integrated ITS is the original method of communicating with an SAP environment from a web browser, and is now one of several methods of webbased communication available (along with BSP, Web Dynpro, etc.). The ITS basically manages the run-time operation of ITS user sessions and dynamically builds web pages at runtime using various design-time elements (images, HTML documents, style sheets, JavaScript, etc.).

Integrated ITS

ITSmobile applications are one type of web-based applications that are based on the ITS.

ITSmobile RF Transaction

An ITSmobile RF transaction is a collection of development objects (ABAP programs, HTML templates, etc.) that comprise the transaction. The individual components are examined in the next section.

Client device and browser

The client device and browser are important since different devices and browsers can support varying functionality. It is unwise to assume an ITSmobile RF transaction (or any web transaction) will run perfectly on all devices and browsers or if it works on one device it will work on a different device.

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PEAK ITSmobile Primer Rev 2.0

AnITSmobileRFtransactionconsistsof6distinctcomponents: 1. 2. 3. 4. 5. 6. ICFService InternetService MIMEObjects HTMLBusinessTemplates JavaScriptObjects ABAPPrograms

Component

Description
In order to be invoked from a client browser, an RF transaction must be linked to an ICF service created using transaction SICF. ICF services dictate the services url, login rules, and other related runtime behavior.

ICF Service In general, only one ICF service is needed for transaction LM01 (the RF menu), and then transactions invoked from the RF menu do not require a separate ICF service. The Internet service is basically a collection of HTML screens and related ITSmobile objects. A service can contain one or several screen templates for different RF transactions, allowing them to be grouped together into one single collection. Internet Service Internet Services are maintained in the SAP development workbench (SE80) and are unique within a development package (e.g. very similar to a function group).

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PEAK ITSmobile Primer Rev 2.0

Component

Description
MIME objects are icons, images, sound files, style sheets, and other static objects. MIME objects typically reside in a central repository and can be used by all ITSmobile transactions. New MIME objects can be created using the SAP development tools. HTMLBusiness Templates are basically the ITSmobile screens and have a one-to-one relationship to each ABAP program screen. Inside each template is the entire screen rendering and processing logic for the screen. Note, screen templates are not the end result you see in a web browser, they are used by the ITS engine to produce the actual HTML page at run-time.

MIME Object

HTMLBusiness Templates

The programming language used for these templates is a combination of HTML, HTMLBusiness , and JavaScript. HTMLBusiness is SAPs version of HTML that contains special SAP keywords.

These templates can be generated automatically using tools in SE80 or created manually. Either way, they can be edited directly to influence functionality. JavaScript objects (functions) enable all the good stuff to be possible within an ITSmobile transaction like function key and field processing.

JavaScript Objects Technically, SAP treats JavaScript functions as a MIME object; so stock JavaScript functions get copied into HTML templates automatically when using SE80. However, JavaScript can be added anywhere in a template to influence its functionality.

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PEAK ITSmobile Primer Rev 2.0

Component

Description
ABAP programs can range from existing RF transactions used for SAP Console applications e.g. LM01, LM05, ZMIGO, etc. to a loose collection of ABAP function modules with screens that are callable from HTMLBusiness templates.

ABAP Programs The most straightforward option is to generate templates for existing SAP RF transactions using a special utility in SE80 call create templates

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PEAK ITSmobile Primer Rev 2.0

BUILDINGANITS MOBILE SOLUTION ACTIVATINGITS MOBILE


ThefollowingstepsdescribesettingupITSmobilefromscratchonanewserver. 1. ConfirmHTTPisactive(ICMtransactionSMICM) a. Typicallythedefaultisactive,andyoudontneedtocheckthisunlessthetestITSmobile servicedoesnotwork.

PressSHIFT+F1toseetheservicesscreen

Figure2ServicesScreeninTransactionSMICM

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PEAK ITSmobile Primer Rev 2.0

2. ConfirmIntegratedITSisenabled

UsetransactionSITSPMON.Theparameteritsp/enablemustbesetto1,indicatingtheIntegratedITS engineisactive.Thisistypicallythedefaultsetting.

Figure3ProfileParameteritsp/enableinTransactionSITSPMON

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PEAK ITSmobile Primer Rev 2.0

3. ActivatepublicICFservicesrelatedtoITSmobile(needlist)

RuntransactionSICFandactivatethefollowingpublicservices.Theseallowpublicaccesstocertainweb pagesintheeventoferrors,etc.,andmustbeactivatedforITSmobiletooperationcorrectly. /default_host/sap/public/bc/its/mobile /default_host/sap/public/bc/its/mimes /default_host/sap/public/bc/icons /default_host/sap/public/bc/icons_rtl /default_host/sap/public/bc/ur /default_host/sap/public/bc/webicons

Figure4SICFTransactionPublicnode

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PEAK ITSmobile Primer Rev 2.0

Toactivaterightclickontheserviceandthenselectactivateservice.

SelectYeswiththeTreeIcontoactivateallthesubservicesorYestoactivatejustthespecificservice. 4. ActivateandtestsampleITSmobiletransaction

InSICF,navigatetonode/default_host/sap/bc/gui/sap/its/test/mobile/andactivateeachserviceyou wishtotestitsmobile00issufficientforatest.

Figure5SICFitsmobile00testservice

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PEAK ITSmobile Primer Rev 2.0

Totestservice,rightclickontheserviceandselecttestservice.Thiswillbringupyourdesktopbrowser andtesttheservice. Ifyouhaveforgottentoactivateanymandatoryservices,youwilllikelyseeamessageinthebrowser instructingyoutoactivatemoreservices.Onceeverythingisactivatedyoushouldexpectalogonscreen toappearinthebrowser

Figure6itsmobile00serviceloginscreen

EnteryourSAPusernameandpasswordandclicktheLogOnbutton. IfyouseeascreensimilartotheonebelowthetestissuccessfulandITSmobileisactive.

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PEAK ITSmobile Primer Rev 2.0

Figure7itsmobile00screeninbrowser

Ifyoudonotseethisscreenoradump,thenthemostlikelyissueisthatthescreentemplateswerenot generated. Toaccessthisservicedirectlyfromabrowserormobiledevice,usethefollowingURL: http://hostname:8000/sap/bc/gui/sap/its/test/mobile/itsmobile00?sapclient=001 Note:YouwillneedtoreplacethehostnamewiththeactualnameofyourSAPNetWeaverApplication Servershostnameandtheclientnumberwithyourclientnumber.

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PEAK ITSmobile Primer Rev 2.0

OnceITSmobileisactive,wecancreatethescreentemplatesforeachRFtransactiontobeusedinthe project.Thestepsareasfollows:

HIGHLEVELSTEPSFORCREATINGITS MOBILE TRANSACTIONS


1. 2. 3. 4. 5. 6. CreateoridentifytheABAPdialogprogramusedforthetransaction CreateaPEAKInternetServiceinSE80 GeneratethescreentemplatesforprogramRLMENU(e.g.transactionLM01) CreateanITSmobileICFServicefortransactionLM01 Create(oridentifyanexisting)theRFtransaction ForeachRFtransaction,createascreentemplateforeveryscreenusedbythetransaction(or programorfunctionmodule InvokethenewITSmobileserviceonabrowser

7.

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PEAK ITSmobile Primer Rev 2.0

PUBLISHINGTHEDEFAULTITS MOBILE SERVICES


ITSmobileprovidesseveralstockscreentemplatesandmimeobjects(CSS,JavaScript,etc.)thatare deliveredinoneormoreInternetServices.Theseservicesneedtobepublished,otherwiseyoumayget shortdumpswheninitiallytryingoutanITSmobiletestprogram. Topublishtheservices,useSE80andnavigatetotheInternetserviceITSmobile.Rightclickontheservice andselectpublishall.PleasealsocheckOSSnote1273367,asadditionalservicesmightneedtobe publisheddependingonyourpatchlevel.

CREATINGANINTERNETSERVICE
RunSE80andcreateanewInternetServicee.g.ZLM01

Figure8InternetServiceZLM01

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PEAK ITSmobile Primer Rev 2.0

GENERATETHESCREENTEMPLATESFORPROGRAMRLMENU

Figure9GeneratingScreenTemplatesforRLMENU

LoadtheRLMENUprogram(TheprogrambehindtransactionLM01e.g.theRFMenu)intothe workbenchandselecteachscreenneedingatemplate,rightclickandselectcreatetemplate.
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PEAK ITSmobile Primer Rev 2.0

EnterthenameoftheInternetService(createdinthefirststepabove),99forthetheme(thisisthe defaulttheme)andselectthedesiredgeneratingstyletheremaybemorethanonedependingonthe patchlevel,buttheywillallindicatemobiledevices.Selectadevelopmentpackageonthenextdialogbox andthenthegenerationiscomplete. Toseetheresults,gobacktotheInternetServicetoseethescreentemplates.

Figure10ZLM01ServiceafterScreenGeneration

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PEAK ITSmobile Primer Rev 2.0

Nextthescreentemplatesneedtobeactivated(publishedinITSmobilelingo).Topublishwhichmeans theywillbecomeactivethenexttimesomeonerequeststhescreeninITSmobile.Publishingcanbedone forindividualtemplatesbyselectingitandpressingthePublishTemplatebuttonorrightclickingonthe InternetServiceandselectingPublish>CompleteService(meaningallscreentemplatesintheservice willbepublished).

Figure11RLMENUScreenTemplatesPublishedtoINTERNAL

NoticethescreentemplateknowindicatesSaved/published,indicatingithasbeenpublished.Amessage inthestatuslineshowswhetherthepublishingtotheINTERNALsitewassuccessful.Alltemplatesshould bepublishedtolocationINTERNALwhichisdefinedintheSE80usersettingsmenuoption.

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PEAK ITSmobile Primer Rev 2.0

PleasenotethattheIntegratedITSruntimecachespages,sotoensureanewlychangedpageisusedby everyuserthenexttimetheyrequestit,itisgoodpracticetorefreshthecacheusingtransaction SITSPMON.Youcannotselectspecificscreens,thiswillrefreshallscreens.

Figure12ClearCachefeatureinTransactionSITSPMON

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PEAK ITSmobile Primer Rev 2.0

CREATEANITS MOBILE ICFSERVICEFORTRANSACTIONLM01


RuntransactionSICFandnavigatetothesapnode(orwhereverinthepathyoudecidetocreatethe object)andcreateanewservice(inourexampleitiscalledZLM01.itisimportantthatthisnameexactly matchesyourInternetServicefromthepreviousstepotherwiseyoucannotutilizecertainITSmobile ICFparameterslike~ITSMOBILECSSINCLUDE)andprovidearelevantdescription.Oncethisiscreatedwe cantestrunningtransactionLM01fromabrowser.Rememberthatthepositioninthetreedictatesthe URLusedtoinvoketheservice.

Figure13SICFdisplayingZLM01serviceintree

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PEAK ITSmobile Primer Rev 2.0

OntheServiceDataTab,setGUILinktoYesandclickonGUIconfiguration.

Figure14SICFCreateService

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PEAK ITSmobile Primer Rev 2.0

Figure15GUIConfigurationscreen

Theservicemustcontainthefollowingminimumparameters: Parameter ~ITSmobile Value 1 Comment Must be 1 Must match your Internet Service by convention is 99. LM01 is the RF menu or replace with your custom transaction code Must contain your Internet Service name and ITSmobile Must be 1 to allow F8-Logoff to work from RF Menu

~THEME

99

~TRANSACTION

LM01

~SOURCES

ZLM01,ITSmobile

~POPUPS

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PEAK ITSmobile Primer Rev 2.0

~ITSmobileSOUND The~sourcesparameterinstructsITSwheretofindthescreentemplates.Sincesomeofourscreen templatesuseobjects(images,JavaScript,systemscreens,etc.)fromthedefaultITSmobileInternet Service,wealsotellittolookthereifitcannotbefoundinourservicebylistingoutZLM01firstandthen ITSmobilesecondseparatedbyacomma Otherparametersaffectdifferentcapabilitiesandfeatures.Thebestdocumentationoftheseparameters canbefoundontheITSmobileWikionSDN. Savesettingsbypressingthegreencheckbox. NextnavigatetotheHandlerTabandsettheCL_HTTP_EXT_ITShandlerasshown. 1 Must be 1 to allow sounds

NextselecttheErrorPagesTab.

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PEAK ITSmobile Primer Rev 2.0

SelecttheSystemLogonradiobuttonandclicktheConfigurationbutton.

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PEAK ITSmobile Primer Rev 2.0

Figure16SICFLoginforMobiledevicesSetup

SelectDefineServiceSpecificSettings,whichallowsotherfieldstobecomeopen. IntheSelectdisplayarea,selectwhatfieldsyouwanttoseeonthelogonscreenthelessthe betterbutfortestingyoumightwanttodisplaymore. IntheActionsDuringLogonarea,settheprotocoltoDoNotSwitchthisallowslogonwith regularHTTP(usingSSLandHTTPSisaseparatediscussion). IntheDefaultarea,settheclientsotheuserdoesnothavetospecifyitontheloginscreen unlesstheyneedtoselectaclientatlogin. IntheLogonLayoutandProcedureArea,settheUserSpecificclassasshown.

Saveandreturntothemainscreen.

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PEAK ITSmobile Primer Rev 2.0

SelecttheLogonDataTab.IntheProcedurefield,selectAlternativeLogonProcedure,whichopensupa listatthebottomofthescreen.

Figure17SICFLogonDataScreen

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PEAK ITSmobile Primer Rev 2.0

IntheLoginProcedurelist,removeallentriesexceptfieldsauthentication.Thisallowsthemobilelogin screentofunctionproperlyandnotallowausertoreturntoanSAPscreenwithoutlogginginagain. Note:thisloginproceduremusthaveacertainpatchlevelreleasetofunctionproperly;otherwisea differenttechniquedescribedinOSScanbeused.

Figure18SICFLogonProcedure

SavetheserviceandreturntothemainSICFscreentoactivateandtesttheservice. RightclickontheZLM01serviceandselectTestService.Anewwebbrowserscreenwillopenwiththe Mobileloginscreendisplayed.

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PEAK ITSmobile Primer Rev 2.0

Figure19ZLM01ServiceLoginScreen

LoginusingyourSAPusernameandpassword.

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PEAK ITSmobile Primer Rev 2.0

Thishelpfulmessageisthemostcommon(asindicatedbyterminationtypeRABAX_STATE)andusually meansSAPcouldnotfindthescreentemplate.YoucanseetheseerrorsintransactionST22.

Figure20RABAX_STATETerminationError

Inthisparticularcase,IforgottoaddmyselftotransactionLRFMDcausingSAPtotryanddisplayascreen (anerrorscreen)thatdidnothaveascreentemplate.AfteraddingmyusernametoLRFMD,theserviceis testedagain.

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PEAK ITSmobile Primer Rev 2.0

Figure21LM01usingITSmobile

FromthispointanyotherRFtransactionscanhavescreentemplatescreatedandaddedintotheZLM01 InternetService,thusbuildingupthesolutionwithotherRFtransactions.TheLM01transactionworks exactlylikeusingSAPConsolejustremembertogeneratethescreentemplatesforeachtransactionin theRFmenuoryouwillgettheRABAX_STATEdump. TheURLforrunningserviceZLM01wouldbe http://hostname:8000/sap/zlm01?sapclient=xxx

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PEAK ITSmobile Primer Rev 2.0

CUSTOMIZINGITS MOBILE
TherearetwooptionsforcustomizinganITSmobileapplication,dependingonthecircumstances: 1. Directlymodifythegeneratedscreentemplates

Note:Ifyoumodifytheresultingscreentemplates,andyougeneratethemagainyouchangeswill beoverwritten!Dothisonlyifyouunderstandthisconceptandcreatingacustomgeneratorisnot feasible. 2. Createoradapttheexistingtemplategenerator

ThistechniquewouldaffecttheoutputoftheSAPtemplategenerationutilityandisabetter approachformasschangesorspecificchangesthatalltransactionsrequireforagivenproject.

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PEAK ITSmobile Primer Rev 2.0

ITS MOBILE TECHNICALINFORMATION INTEGRATEDITSAVAILABILITY


AnySAPNetWeaverApplicationServer6.40andlater

ITS MOBILE TEMPLATEGENERATORAVAILABILITY


ThesearetheminimumpatchlevelreleasesforusingITSmobile: SAPNetWeaver7.0fromBasis7.00SP11 SAPNetWeaver04fromBasis6.40SP21 SAPR/3EnterprisefromBasis6.20SP63 SAPR/34.6CfromSAP4.6CSP55

AsITSmobilehasevolvedfromitsinitialreleaseandwesuggestyouhavethelatestpatchlevelsoratleast theoneslistedbelowsincetheycontaincriticalfeatures(updatedgenerator,includefunctionality,etc.) thatarebettersuitedforusingITSmobileinaproductionenvironment.SeeITSmobileWikifordetails. IntegratedITS SAPWebAS640:KernelPatch,BasisSupportPackage:24(SAPKB64024) SAPWebAS700:KernelPatch,BasisSupportPackage:18(SAPKB70018) SAPWebAS710:KernelPatch,BasisSupportPackage:7(SAPKB71007)

NETWEAVERAPPLICATIONSERVERSIZING
RefertoOSSNote1115080forguidanceonserversizingandtheITSWikiforfinetuninginformation.

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PEAK ITSmobile Primer Rev 2.0

ITSADMINISTRATION
YoucanadministratetheintegratedITScompletelywiththefollowingSAPtransactions SITSPMON(StatusoftheintegratedITS) SICF(ConfigurationoftheITSICFservices) RZ10/RZ11(Definitionofprofileparameters) ST11(ErrorLogFiles) SM21(SystemLog)

ThereisjustoneimportantparameterforIntegratedITS: em/global_area_MB Thisparametersetsthesizeoftheglobalsharedmemorywhichisbeingusedfromallworkprocessesand holdstheITSsessionandtemplatedata.(SetwithRZ10/RZ11).Note:Thereisnodatayetontuningthis parameterforproductionusage.

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PEAK ITSmobile Primer Rev 2.0

RESOURCESANDFURTHERREADING INTEGRATEDITSWIKIONSDN
https://www.sdn.sap.com/irj/sdn/wiki?path=/display/HOME/Internet%2bTransaction%2bServer

TheWikicontainsinformationonsizing,examiningtracefiles,FAQsandothergoodinformation.Also containsthelinktotheITSmobileWiki,whichcontainsadescriptionoftheITSmobilespecificICF parameters.ALWAYSREVIEWTHEITSmobileWIKIBEFORESTARTINGAPROJECT.

ITS MOBILE HELPPORTAL


http://help.sap.com/saphelp_nw70/helpdata/en/46/668d4b72255de4e10000000a1553f6/frameset.htm

SAPTECHED2007PRESENTATION
UP114,UpdateonInternetTransactionServer(ITS)andITSmobile

OSSNOTES
TherearenumerousOSSnotesrelatedtologinandlogoffissueswhenusingITSmobile,sopleasereview themwhenworkingonanyITSmobileproject.SearchonITSmobile. SomekeyOSSNotesare:
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Note1142337GeneratingprogramcreatesslowHTMLmobiletemplates Note1427526ITSmobile:addedtemplateforSAPMSSY0screen1000 Note1276337ITSmobile:requiredinternetservices Note1309633ITSmobile:customOMRTcontrolsautorecognizedatruntime Note1239937ITSscreenformat(revisedversion)CriticalifusingLMxxtransactions Note1037715ITSmobile:Supportedscreenelements Note1031074ITSmobile1.1:Supplementsandimprovements Note1316326ITSmobile:HTMLelementsizeisindependentoffontsize

PEAK ITSmobile Primer Rev 2.0

ABOUT PEAK TECHNOLOGIES, INC.


PEAKTechnologiesisasystemsintegratorofsupplychainautomationandinventorymanagement solutionsdeliveringtangiblereturnoninvestmenttosomeoftheworldslargestcorporations. PEAKsprimaryapplicationsincludesolutionsforwarehousing,manufacturing,anddistribution operations.PEAKsportfolioofsolutionsandservicesincludebusinessprocessconsulting,enterprise resourceplanning(ERP)systemsintegration,wirelessprofessionalservices,projectmanagement, printing/mediasolutions,andlifecyclesupportservices.PEAKTechnologieshaslocations throughoutNorthAmericaprovidingacomprehensivefootprintfornational,multisitelifecycle serviceandsupport.

ABOUT LXE
LXEhelpscompaniesextendcorporatenetworkstomobileworkersindemandingconditionsby providingeasytouse,toughandreliablewirelesscomputers.LXEruggedmobilecomputersare usedbyorganizationstodrivedowncostsandimprovecustomersatisfaction. LXEdevelopsinnovativehandheld,vehiclemountedandwearablemobilecomputerswith integratedwirelessandautomaticidentificationtechnologies,backedbyworldwidecustomer support.Thecompanycollaborateswithcustomersandanetworkoftechnology,softwareand resellerpartnerstocreatewinningsolutions.LXEsMX9handheldcomputerhasbeenprovenintests torunSAPITSmobileupto3timesfasterthancompetitivehandhelds.Fordetailsofthetest,pleasevisit lxe.com/mx9.

Contact:
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