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ROBERT O. GABHART 2153 Pine Street San Diego, CA 92103 email: rg4d46a0@westpost.

net Home: (619) 291-8753 * Cell: (619) 980-8561 OBJECTIVE: * A Sales Manager position that offers long-term opportunities and aw ards for excellence. STRENGTHS: * Results-oriented, dedicated professional, highly motivated self-sta rter, and decision-maker. * Highly experienced in sales, training, marketing and organizational management strategies. * Exceptional negotiating, presentation, customer service, client relations, and closing skills. a Extensive analytical and problem-solving skills with ability to achieve strate gic objectives. * Sound business judgment with strong focus on improving team and company perfor mance. * Proven leadership skills with ability to motivate others and encourage peak pe rformance. a Excellent verbal and written communications with strong interpersonal skills a t all levels. EXPERIENCE: CARMAX, San Diego, CA 2010 a" Present Sales Manager a Recruited, hired, managed, trained, motivated, and evaluated a professional sa les team. a Prepared and presented sales training programs to the entire sales force. a Developed planning, qualitative/quantitative goal setting, and accountability measures. Accomplishments: a Initiated ride-along program which increased buy average by 6%. a Train team members in product knowledge, sales strategies and closing techniqu es. AUTOANYTHING, San Diego, CA 2007 a" 2010 Sales Manager a Responsible for managing all aspects of a call center producing $20,500,000 ye arly. a Recruited, hired, managed, trained, motivated, and evaluated a professional ca ll center team. a Prepared and presented sales forecast and operational reports for senior manag ement review. a Instituted planning, qualitative/quantitative goal setting, and accountability measures. Accomplishments: a Successfully increased sales by 16% by initiating sales and product knowledge training a Increased agent productivity per representative by an average of 12% within fi rst 6 months. a Educated team members in product knowledge, creative sales strategies and clos ing techniques. a Planned, designed, contracted and supervised construction of a new call center facility TRADER PUBLICATIONS, San Diego, CA 2005 a" 2007 General Manager for The Employment Guide

a Managed and coordinated all aspects of the San Diego Employment Guide. a Forecasted, developed and managed operating budgets within corporate fiscal gu idelines. a Recruited, hired, managed, trained, motivated, and evaluated a professional sa les team. Accomplishments: a Formed strategic partnerships with Westfield Malls to successfully improve job fair exposure. a Received Multiple Bonus Awards for operational effectiveness and superior perf ormance. a Motivated the sales team to produce leads with effective prospecting and refer ral program. a Increased sales productivity per representative by an average of 16% within th e first year. ROBERT O. GABHART Page 2

FREIGHT CAPITAL FINANCE CORPORATION, Carlsbad, CA 2004 a" 2005 Director of National Sales and Marketing * Managed and coordinated sales and marketing initiatives for a transportation f inance company. * Contributed to the development of the company's vision, direction and strategi c partnerships. * Participated in executive meetings to discuss business opportunities and strat egic sales plans. Accomplishments: * Identified target/niche markets and created strategic programs to increase bus iness exposure. * Established operational procedures to ensure superior standards of customer se rvice and image. * Successfully increased sales by 40% by initiating effective branding and marke ting programs. a Effectively communicated initiatives, solutions and objectives to diverse mana gement teams. * Received Multiple Bonus Awards for operational effectiveness and superior perf ormance. * Analyzed, pursued and negotiated strategic partnerships to capitalize on busin ess opportunities. * Developed synergistic relationships with various logistical transportation ser vice providers. * Recruited, managed, trained, motivated, supported and evaluated a professional sales team. * Educated team members in product knowledge, creative sales strategies and closing techniques. * Examined planning, qualitative/quantitative goal setting, delegation and accou ntability issues. KING SCHOOLS, INC., San Diego, CA 1991-2004 Vice President, Sales and Customer Service/Call Center Operations * Managed sales and customer service for the leading aviation training and certi fication school. * Successfully increased sales by 419% by initiating effective branding and mark eting programs. * Increased sales productivity per representative by an average of 102% within t hree years.

* Received Multiple Bonus Awards for operational effectiveness and superior perf ormance. * Recruited, managed, trained, and motivated 3 managers and 40 telesales repres entatives. * Developed business partnerships with Cessna Aircraft and numerous competing fl ight schools. SHELL WINNERS CIRCLE, Del Mar, CA (1984-1990) 1983-1990 Director of Sales Training/Senior Vacation Consultant, Closer * Managed sales training programs for a vacation time-share property development company. * Developed curricula and a manual to support training initiatives for 250 vacat ion consultants. * Introduced highly motivational and entertaining teaching methods that improved productivity. * Increased sales productivity per vacation consultant by an average of 26% with in one year. * Successfully generated sales of vacation timeshares to numerous families and individuals. * Consistently exceeded all production goals; recognized as one of the Top Sales Producers. * Received the Vacation Consultant of Year Award for highest sales volume during 1984. EDUCATION: SAN DIEGO STATE UNIVERSITY, San Diego, CA (Bachelor of Arts Degree in Psychology)

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