PRAVEEN SINGH 3400 Stevenson Boulevard Fremont, CA 94538 (510) 304-9090 ps13c496c@westpost.

net PROJECT MANAGEMENT / BUSINESS INTELLIGENCE EXECUTIVE Excellence in Meeting Business Goals through Technology PROFILE Highly organized and dedicated professional with extensive project management, b usiness intelligence, and customer-relationship management experience as well as powerful leadership abilities. Over 11 years of progressively responsible exper ience, promotions, and measurable accomplishments. Outstanding communication and organizational skills, consistently exceeding professional expectations and inc reasing program productivity and effectiveness. Proactively identifies challenge s and designs solutions, saving time and money for the enterprise. Creative problem-solver and effective communicator possessing strong interperson al and team-management skills. Highly proficient at quickly identifying and reso lving complex issues while consistently implementing cost-saving process improve ments. Expert in project-cost estimating, business planning, business intelligen ce, and data warehousing. * Detailed manager who streamlines processes and reduces unnecessary expenses. R ecognized for exceptional relationship management skills and cost-saving initiat ives as well as maintaining the #1 sales ranking three consecutive years. * Recognized for rapid advancement through increasingly responsible positions. F ormal education in business administration and computer science, additionally ce rtified as a Project Management Professional (PMP). CORE COMPETENCIES Project Management * Financial Management * Planning * Budgets * Resource Manage ment Leadership * Customer Service * Relationship-Building * Vendor Contracts * Mento ring Business Intelligence * Data Warehouse * Process Improvements * Workflow Redesig n Business Requirements * Technical Specifications * Web Application Development Oracle * SAP Business Objects * Informatica * Autonomy * Vignette * Stellent PROFESSIONAL EXPERIENCE County of San Mateo Redwood City, CA 2002 - Present Deputy Director / Project Management Officer 2010 - Present (Information Services Department) Charged with managing executive relationships, strategic planning, and staff and service development in addition to overseeing a $25,000,000 budget. Supervise o ver 50 staff, including managerial staff while revamping both the customer-servi ce model and systems-support methodology as well as the project-management proce ss to dramatically enhance operational efficiency. * Significantly improve project success rates by having developed and launched a Project Management Office (PMO) complemented by extremely accurate project-esti mation capabilities. * Ensure timely service delivery by coaching and mentoring technical staff and c reating a multi-level tiered support system in a demanding and fast-paced enviro nment.

* Develop division improvement plans for systems support and financial managemen t that result in improved operations and delivered positive business outcomes. * Cut up to $1,000,000 of operating costs by developing a service-excellence mod el and optimizing labor and materials-resource usage. Customer / Sales Manager 2007 - 2010 (Information Services Department) Successfully managed multimillion-dollar customer portfolios as well as develope d information-technology products and services solutions that met customer and b usiness needs. Supervised staff members and managers while initiating cross-func tional teams to achieve project goals. * Consistently closed largest sales opportunities for three consecutive years an d ranked as #1 salesperson year-over-year in addition to developing and presenti ng information-technology solutions that customers purchased 95% of the time. * Oversaw hundreds of concurrent projects utilizing technology tracking and tool s ensuring project success and on-time delivery. Project Manager / Business Intelligence Manager Belmont, CA 2002 - 2006 (Human Services Agency) Led a large team of professionals through the development of data warehouses usi ng SAP Business Objects, Oracle, and Informatica while creating business-intelli gence standards and cross-system matching logic. Additionally, oversaw project a ctivities and negotiated multimillion dollar vendor contracts. * Decreased Human Service Agency information sharing time 50% by launching an In tranet site in addition to saving $100,000 per year through the creation of a We b site that enabled the company to move off a mainframe system. * Significantly reduced report development time 88% from three days to three hou rs by creating a reporting data warehouse, coordinating team members, and provid ing all necessary resources. EDUCATION Master of Business Administration, Entrepreneurship California State University Hayward, CA Bachelor of Science, Computer Science Victoria University Wellington, New Zealand CERTIFICATIONS Project Management Professional (PMP) Agile Development / Scrum Mastery (In progress) LEADERSHIP Founder of Lancer Inc., Fremont, CA Productivity and Efficiency Consultant