GINA GARY 58 N. Springfied Rd 2FL * Clifton Heights, PA 19018 * Phone: 443-303-9100 * gg13 ab49e@westpost.

net Caseworker/Air Force Reservist Air Force certified in Office Administration technology and procedures. Office professional with experience managing, implementing office policy and systems. E xpert in gathering, analyzing and interpreting Department of Public Welfare (DPW ) procedures/policies and functional requirements needed to process benefits tim ely. Creating detailed narratives to track client's progress in welfare to work programs, ensuring client gain self sufficiency. As Air Force, Aviation Resourc e Specialist processed aircrew flight activity in AFORMS system, providing custo mer service for pilots in/out processing base. Performed records reviews using flight trend charts and other decision-making tools to evaluate issuance of flig ht pay; Proven ability to lead and complete projects improving office continuity and workplace productivity. Professional Experience DEPARTMENT OF PUBLIC WELFARE (DPW) 1334 S. BAINBRIDGE ST PHILA, PA 19147 215-560 -7490 2006 to Present Income Maintenance Caseworker Key Results: * Provides welfare services to individuals, families or groups (needy, aged, or people with disabilities) gain self sufficiency. * Interviews clients to obtain social history, provides comprehensive informatio n about agency programs, evaluates and determines eligibility for programs and s ervices. * Managed high volume of client calls and workflow due to economic downturn. Re viewed client documentation for validity/completeness, authorized benefits timel y and assisted clients as Client Service Representative serving as liaison betwe en client and other caseworkers. * Provides referral services and negotiates on behalf of the client for those se rvices. Formulate and implement social plans of action. Manage caseloads, writ e detailed narratives, prepares reports and maintains records using computer sys tem the Client information System (CIS) AIR FORCE RESERVE 202 LIBERTY WAY DOVER AFB, DE 19902 302-677-2482 2007 to Prese nt Safety Representative/Food Specialist Key Results: * As 512th Memorial Affairs Squadron Safety Representative, ensures Air Force pe rsonnel are briefed on Air Force Safety/Fire procedures. As safety rep I overs ee the handling of facility commercial equipment. Enforce safety policy and ins tructions by ensuring staff are trained annually in each facility; updating safe ty records and tracking of upcoming training within the squadron. Manage and tra in staff in life support and safety techniques. Responsible for ensuring staff are trained in administering self aid until medical treatment is available. * Prepares and cooks meals for Air Force personnel. As Shift Leader, ensures bot h food service lines are in compliance with the Air Force Meal World Wide Menu. Enforces Air Force standard in food service preparation ensuring food handling, preparation, and serving lines are in accordance to Air Force Instructions. Ma nage and supervise subordinates on progressive cooking methods, directing dining facility work flow, providing guidance to subordinates when needed. ACTIVE DUTY AIR FORCE 2ND FIGHTER SQ. TYNDALL AFB, FL 22305 2001 to 2003 Aviation Resource Specialist Key Results: * Non-commissioned officer in charge of the Squadron Operations Center. Planned and scheduled aircrew and aircraft missions. Analyzed and summarized reports a nd aircrew resource data. Relayed data collected into training profiles for air

crew flying hour usage, * Assisted in the command and control of airborne aircraft and acted as liaison between maintenance and aircrew. Developed and implemented a training program t o maintain continuity in office and aircrew procedures * Controlled and managed squadron budget and resources. Managed an operating bu dget of $300,000 and oversaw sub accounts for Government Supply Cards amounting in $50,000. Education * Awarded May 2006 Associates of Business Administration-Community College of Ph iladelphia. * Awarded Nov 2003 Associates of Applied Science in Aviation Resource Management , Community College of Air Force. * Awarded June 1993 High School Diploma, Parkway Program, Center City Philadelph ia, PA Training * Proficient in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. * Basic Military Training, 1996. * Airmen Leadership School, 2001. * U.S. Air Force Operations Resource Management School, July 1996. * Operations Management Mid-Level Training. * 1998 Mortuary Affairs training in 2009. * Services Tech School, April 2008. Honors * Created office procedures which contributed to Aviation Management Office rece iving a Base Rating of Outstanding in 2001 Operations Readiness Inspection. * Supervised office functions and procedures, leading two Airmen, who in 2002 In spection were awarded a Base Rating of Outstanding, * Air Force Meritorious Service * Air Force Achievement Medal with two oak leaf clusters. * Earned third stripe six months before peers in program called Below the Zone * First A1C to hold the position of Duty Scheduler at Whiteman Air Force (positi on usually held by Staff Sergeant)