Mike Walters 512 Keller St. E. Lehigh Acres, Fl. 33974 239-369-4663 [1]mw135c948@westpost.

net Expertise in Store Operations, Personnel Development & Sales Results Qualifications *25+ years of successful experience working with multi-channel big box retailers in grocery, drug, arts & crafts, home improvement & liquor store concepts. * Provided superior leadership direction and guidance for teams from 15 to 120 diverse employees, mentored over 100 staff members to win promotions across the retail industry, * Built tremendous brand equity among key suppliers by rationalizing number of brands and building a multi-category structure, re-merchandised displays to enhance cross selling programs. * Solid experience in all phases of store operations, including purchasing, inventory control, in-store HR functions, shrink & budget controls, customer service & team building. * Assumes both authoritative and democratic leadership, able to turn vision into reality. * A natural entrepreneur, inquisitive and adaptable, embraces change. WORK HISTORY 10/07-present Sweetbay Supermarkets Assistant Manager I have worked a variety of different stores & sales volumes, while working to improve stores productivity rates through team building & communications. Developed & implemented new merchandise plans for private label products, increasing sales share by 3.37% LY in store with creative merchandising & associate promotions. I worked with team to increase sales over LY, increase margins & decrease shrink to put store in black for first time. I helped implement new Kronos timekeeping software, taught others, and helped managers use different reports for enhanced associate time management. I was responsible as a Temp Store Mgr., to direct & supervise a store closing while accomplishing two weeks ahead of schedule, able to save thousands in payroll & transportation cost. Certified Food Safety Manager 11/99-2/07 Total Wine & More, Fort Myers, Fl. & Chantilly VA

Store Manager/Trainer Managed high volume wine, beer & spirits superstores,#2-#7 in sales of a chain of 44 stores, depending on time of year. Trained management & corporate staff on proper policies & procedures involved in running our stores, as well as develop new training procedures for the company. I was instrumental in training over forty members going through our management development program, from asst. mgr's to executive VP's. Responsible for all local buying, shrink control, training & development and all store operations needed to run the business. Working with corporate to test & evaluate new registers & IT functions. I successfully coordinated five remodels & one new store opening, from fixture placement to completion of project. I have extensive wine training including educational trips to both Napa & France. I worked with Virginia Wine Society in coordinating & also judging wines within a panel for their newsletters. 10/98-12-99 Hechinger's Home Project Centers, Leesburg, VA. Operations Manager/Co-Mgr. Oversaw all aspects of the business, including in-store HR dept, commission sales, front-end operations, scheduling, ordering, management development, and file integrity & loss prevention.. 7/96-10/98 Michaels Arts & Crafts Germantown, MD. Store Manager Began as Asst. Mgr., promoted to Operations Mgr., opened new store, trained Store Mgr., then was promoted to Store Mgr., trained & developed several members into management positions. Honored within district & region several times for outstanding shrink & payroll control. 5/95-7/96 Franks Nursery & Crafts, Fairfax, VA. Co-Mgr Coordinated all store operations, buying & merchandise presentation within our store. Won Presidents Award for best store operations & presentation, based on CEO walk through. 9/85-5/95 F&M Super Drug Store Store Mgr/Trainer Managed fifteen different stores with sales from 5-21 million during my tenure. Facilitated the opening 4 new stores, including, the largest prototype within the company. Trained over 30 managers for

advancement, tested new policies & procedures for the company & in my final years was junior buyer for five stores in Wash. DC market, purchasing snacks, soda's & alcohol. References 1. mailto:mw135c948@westpost.net