Steven R. Heller 4 Lynacres Blvd. Fayetteville, NY 13066 sh121dd7a@westpost.net O - 315.446.3883, C - 315.491.

0406 Objective To obtain a challenging position in which I could apply my successful background in innovative customer support solutions and sales strategies. Professional Summary * Well organized, goal oriented, highly disciplined innovative individual, purs uing a career in Sales, Sales Management, Retail Management. * Exceptional communication and presentation skills; personable and ethical. Ad ept at conveying product information and benefits to clients. Equally comfortab le working one-on-one or with large groups. * Leadership and teamwork abilities acquired from collaborating with and direct ing others. Experience with motivational and instructional techniques, staff dev elopment and training. * Business Acumen: proficient in sales and customer service, operations managem ent, retail management, problem solving, contingency planning, networking, custo mer relationship building, inventory management, and pricing. Education tion Long Island University, Greenvale, NY Bachelor of Arts in Business Administra tion Employment 2009 - Present Independent Sales Representative Territory Manager RM Coco - Wholesale distributor of fabric, trim an Rutgers University, Brunswick, NJ 13 Graduate Credits - Public Administra

d decorative hardware. Responsible for marketing, sales and territory management. Year to date sales volume increase, 14%. Year to date account base increase, 15%. * Work with interior designers, architects, specifiers, hospitality an d corporate end users. * Daily interaction with large customer base of over 300 active accounts. * Research and identify sales opportunities and potential accounts * Manage and secure existing accounts providing customer support and produc t knowledge * Collaborate with product and sales management, reviewing potential action s * Plan and execute informational seminars for showrooms and affiliates * Train and manage new company employees * Instrumental in building customer relationships that produces repeat bu siness * Facilitate advertising and promotional planning Area of travel included: Upstate NY, CT, RI, MA, ME, NH and VT. 1998 - 2009 and hardware. 1979 - 1998 Stroheim & Romann and JAB, Long Island City, NY Territory Manager Wholesale distributor of fabric, trim, wall covering Independent Sales Representative Territory Manager Represented various clothing and fabric companies.

1975 - 1979

Boy Scouts of America District Executive Responsible for the recruitment, training and superv ision of adult volunteers. Area fund raising and program coordination. Summer Camp business manager. 1970 - 1975 J.C. Penny Company Assistant store manager, Department management. References: Upon request