PROFESSIONAL EXPERIENCE Senior Quality Assurance Analyst, Reis Services, LLC New York, NY M ay 2010 February 2011 Participated

in client-based projects and accelerated the reporting schedule to include monthly trends in addition to quarterly trends and forecasts as well as supported managers within the Quality Assurance Department. Deliverables were provided to the Wall Street Journal among other major publications. Completed data analysis and generated excel based reports to ensure the quality of information in the firms databases and the progress and accuracy of data ent ry employees as well as surveyors. Performed database quality checks and maintenance including deduping, weekly cl eansing of survey information, identification of outliers, and ensured integrity for reporting uses. Mapped properties utilizing software including ESRI and Microsoft Visual Basic. Additionally, evaluated the boundaries of statistical areas. Conducted comparative quality control checks using third party internet and har d copy based reporting methods to ensure the methodology and outcome of forecast s. Strategic Analyst, Royall & Company - Richmond, VA September 2008 May 2010 Evaluated programs and impact on client Entering Classes; developed PowerPoints and participated in client calls, visits, workshops, and webinars. Created custom reports and analysis for all projects and companywide initiative s to assist in client communications. Identified and developed Case Studies, maintained and organized companywide Lea rning Agenda. Assumed primary responsibility of reading market tests and proposed future stra tegies based on results and statistical significance. Isolated contact audiences for specialized programs such as Regional Receptions and Open Houses using ESRI mapping software. Used SQL Server Report Builder to track click rates, web based question and ans wer data, and enrollment funnel progress derived from client files. Developed and presented strategic targeting recommendations to assist clients i n assigning appropriate market territories and achieve the greatest ROI. Research Analyst, Royall & Company Richmond, VA July 2007 September 2008 Assisted the Research Program Manager with analysis of results from client and internal research projects. Programmed client surveys using Confirmit. Led the content analysis of verbatim comments of survey responders. Recoded and interpreted data to prepare research program results for presentati on to clients and other audiences in consultation with the Head of Research & Is sue Analysis. Prepared and delivered responder files to client upon completion of program, as needed. Coordinated the content for urForum (urCompass Panel feature). EDUCATION University of Richmond Richmond, VA May 2007 Bachelor of Science in Business Administration o Concentration in Marketing o Minor in Spanish SKILLS SPSS, Microsoft SQL Server, Microsoft SQL Server Report Builder, Tableau, ESRI,

Confirmit, Microsoft Access, Microsoft PowerPoint, Microsoft Excel, Microsoft Wo rd, Stata