CHRISTINEBENNETT

61AllenbyWay CoomeraQld4000
chris.bennett@internet.com

0400000000 0733333333

SALES&OPERATIONSDIRECTOR
FINANCIAL&OPERATIONALMANAGEMENT|SALES&MARKETINGSTRATEGIES|TEAMMOTIVATION&DIRECTION Dynamic,innovativeandresourcefulSeniorLevelManagerpresentingwithaprovenhistoryofachievementin directing operational and financial management and driving the design and execution of revenue boosting marketingstrategiesinnationalandinternationalmultimilliondollarenvironments. ThroughastutebusinessandCRMskillsidentifiesandcaptureschallengingmarketsandwooshighendclients. Exceptional ability to lead, inspire and empower individuals and teams, building strong team loyalty and individualaccountability. PerformanceManagement&KPIs StrategicPlanning&Execution BusinessDevelopment Sales&MarketingStrategies TeamBuilding&Leadership FinancialManagement&Budgets EnhancedRelationships Negotiation&Consultation StrategicPartnerships&Alliances CompetitorAnalysis ForwardThinking CreativeThinking Coaching&Mentoring BoardLevelPresentations Recruitment

PROFESSIONALINSIGHT
OPERATIONAL MANAGEMENT Grew subsidiary company from startup to $12M turnover, establishing an unknown brand in #1 position countrywide despite highly competitive market | Expanded Queensland businessdevelopmentoperationsfromstartuptosecure$250Kwithinsecondmonthoftenure. CLIENT RELATIONSHIP MANAGEMENT Resolved negative attitude toward company, resigned client and restored a relationship of trust | Overcame critical client communications issuethrough sensitive negotiation andconsultationwithsuppliersandclientsmanagementteam,capturingsignificantincreaseinbusiness. SALES & MARKETING Exploded sales growth by 40% each year consistently achieving aggressive revenue targets|Increasedgrossprofitby30%within6months. BUSINESS DEVELOPMENTIdentifiedandestablishedlucrativepartnershipbetweentheSimpsonsTransport Association, TightGrip Security and Statewide Bank | Recognised shortfall in training opportunities to form strongrelationshipwithTS&A. LEADERSHIP Improved employee engagement through clear leadership behaviours, creating an environment of empowerment, ownership and responsibility | Boosted team motivation and performance throughproactiveintroductionoftrainingprograms,teamKPIsandstaffbonusscheme.

CAREERHISTORY
FOXDATASOLUTIONSBrisbane,Qld ITnetworking,outsourcingandservicesemploying50personnel. GlobalServicesGeneralSalesManager Reportedto:ManagingDirector Supervised:3DirectReports|21SupportStaff Recruited to manage key accounts, conceptualise tactical marketing strategies, grow revenue stream and directdaytodaybusinessoperations,withfullP&Laccountability.Producemarketingandsalesmaterial, develop standard operating procedures and compile weekly, monthly and quarterly project and campaign reports.Functionascompanyrepresentativeatconferences,seminars,eventsandexhibitions. Manageportfolioofcomplexhighendaccounts,includingALDLimited,BankofWestQueensland, RangeNationalBank,IslandInternationalandmore,operatingonmultiplelevelsfromusersandsenior managementtodirectorlevel,directingnegotiationandservice.
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4/2007toPresent

Exploded sales growth by 40% each year consistently achieving aggressive revenue targets through cultivatingandexpandingregionalaccounts,strategicpartnershipsandchannels. Developedteamperformancetodeliverenhancedclientsolutionsandsustainablebusinessgrowth,and maximiseproductivitythroughdrivingcustomerfocusedsalesandserviceexcellence.Motivatedgrowth inclosingratiofrom$11Mto$44M. Secured$250Kbusinessinsecondmonthanddevelopedapipelineofmorethan$5Mdespitenoprior businessdevelopmentactivitiesinQueensland. Overcame critical client communications issue through sensitive negotiation and consultation with multiplesuppliersandclientstoachievesignificantincreaseinbusiness. Improved employee engagement through clear leadership behaviours, creating an environment of empowerment,ownershipandresponsibilitythroughopenandhonestdialogue.Decreasedsiloeffect withinthebranchthroughbuildingwiderdivisionalsynergiesacrossthegreaterQueenslandoperation. Boosted team motivation and performance through introduction of training programs, educating on thescienceofCRMandrelationshipmarketing,motivatingindividualstobemoresolutionsoriented, settingteamKPIs,andimplementingsalesandsupportstaffbonusscheme. TECHNOLOGYSOLUTIONSPTYLTDBrisbane,Qld Globalprivatelyownedcompanysupplyingindustrialtechnologybasedcashhandlingsolutions. Sales&OperationsDirector Reportedto:ManagingDirector,AustralianandNewZealand Supervised:5DirectReports Grew subsidiary company from a startup to$12M business supporting 40 employees. Managedfull setup plusalloperationsincludingimplementationofsystemsandprocedures;sales,forecastsandtargets;marketing and pricing structures; manufacturing and inventory control; with full financial management accountability. Ensured local and New Zealand legal and statutory compliance, including corporate governance, industrial relationsandimportcontrols. Establishedunknownbrandas#1countrywidedespiteextremelycompetitivemarket. Introduced local support and repair centre for entire product range. This 24/7 support line was a companyfirst,becomingabenchmarkforserviceacrossallglobalbranches. Designed and implemented full cash management software solution for the banking market, integratingcompanysystemstobanksmainframe.Negotiatedatboardleveltosecurecashmanagement systemownershipfrombankforentiregroup. Identified and established lucrative partnership between the Simpsons Transport Association, TightGripSecurityandStatewideBanktosupplytotalCashManagementSolutiontotheTS&A. FURTHEREMPLOYMENT LANCOMPUTINGSYSTEMSSales&AdministrationManager THOMAS&SONSAccountManager 2/2002to3/2007

1998to2001 1995to1997

QUALIFICATIONS&TRAINING
MBA:GENERALMANAGEMENT INSTITUTEOFSOUTHERNQUEENSLANDBrisbane,Qld MANAGEMENTAPPLICATIONPROGRAM(MAP) SENIORSCHOOLOFMANAGEMENTBrisbane,Qld ~~2ndinaclassof52students~~ MARKETINGMANAGEMENTDIPLOMA COLLEGEOFMARKETINGSTRATEGIESSydney,NSW

PROFESSIONALORGANISATIONS
InstituteofManagementProfessionals

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