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7. _____ is more than a set of by-laws, financial reports or organizational charts A) Group B) Workplace C) Communication D) Organization 8. _____ is the foundation of language learning which is essential for effective communication A) Thesaurus B) Grammar C) Vocabulary D) Lexicon 9. Understanding _____ different parts of speech forms the base of learning grammar A) 6 B) 7 C) 8 D) 16 10. In the sentence: While cleaning up the mess, Jughead dumped all the coke-cans into the trash-bin _____ is the object of preposition into (receiver of the action) A) While B) Jughead C) Coke-cans D) Trash-bin 11. _____ usually takes a singular verb A) Proper Noun B) Common Noun C) Collective Noun D) Abstract Noun 12. _____ is not a whole unit which cannot be counted separately nor can they be cut into parts kctmhelpdesk@karrox.com Page 1 of 20
13. A noun that denotes neither a male nor a female is _____ A) Masculine Gender B) Feminine Gender C) Common Gender D) Neuter Gender 14. In Nouns, the count meaning is _____ A) Concrete B) Specific C) Abstract D) Both A) and B) 15. In conversion of Singular to Plural Nouns, words of foreign origin or abbreviated words ending in -o take _____ to form plural A) -s B) -y C) -fe D) -ies 16. A or An is not used _____ A) Before Singular Countable Nouns B) Before Proper Noun C) Before Certain Uncountable Nouns D) Before Names of Meals 17. _____ indicates the action done by the speaker A) Noun B) Verb C) Adjective D) Adverb 18. _____ modifies the word
20. A group of words that makes a complete sense or gives complete meaning is called _____ A) Sentence B) Statement C) Subject D) Predicate 21. _____ is the action or description that occurs in the sentence A) Sentence B) Statement C) Subject D) Predicate 22. A Compound sentence contains two independent (main) clauses joined by _____ A) Cohesive Linker B) Coordinator C) Jargon D) Language 23. In _____, the subject is acted upon by the agent A) Active Voice B) Passive Voice C) Simple Sentence D) Compound Sentence 24. _____ is also called as Reported Speech A) Informal Speech B) Formal Speech
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27. Speaking to a group in official gatherings is called _____ A) Seminar B) Oral Presentation C) Group Discussion D) Class 28. In oral presentation _____ gives information on the organization you represent A) Introduction B) Conclusion C) Summary D) Background 29. In presentations, _____ is possibly used as a scratch-pad to expand on a point A) OHP B) Computer Projection C) Pointer D) Flip-Chart 30. In a Power Point Presentation, one should try to limit words per slide to a maximum of _____ A) 8 B) 10 C) 12 D) 24 www.karrox.com Helpdesk: 66710528
33. By using a dissolve unit and _____, you can create a transition fade in and out effect A) Overhead Projector B) Two Slide Projector C) Both A) and B) D) Multi Slide Projector 34. Listening is a highly complex, interactive process by which spoken language is converted to meaning in the mind: Defined by A) Lundsteen B) Newman and Summer C) Hoben D) Anderson 35. Listening is a specialized form of _____ A) Speaking B) Hearing C) Communication D) None of the above 36. Listening is _____ process
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47. In Chemistry, C stands for _____ A) Calcium B) Carbon C) Coke D) Carbo-hydrates 48. RSI is abbreviation for A) Random Sequential Interval B) Railway Sub Inspector C) Reasoning Source Interpreter D) Repetitive Strain Injury 49. The abbreviation used for Compare is: kctmhelpdesk@karrox.com Page 4 of 20
54. The advantage of writing a _____ is that it helps to trace the letter a later date A) Heading B) Date C) Reference Number D) Enclosure 55. The subject of the letter is written ____ line-space(s) after the salutation www.karrox.com Helpdesk: 66710528
60. The communication that takes place between the members of an organization within themselves is _____ communication A) Inter-Personal B) Inter-Organizational kctmhelpdesk@karrox.com Page 5 of 20
66. The success or failure of a meeting depends on the _____ ability to organize the meeting www.karrox.com Helpdesk: 66710528
73. _____ is a short pause A) Apostrophe () B) Quotation Marks () C) Comma (,) D) Question Mark (?) 74. _____ encloses the words of a speaker A) Apostrophe () B) Quotation Marks () C) Comma (,) D) Question Mark (?) 75. _____ is a forum where people sit together; discuss a topic with the common objective of finding a solution for a problem A) Group Discussion B) Boardroom C) Colloquium D) Seminar 76. In GD, Normally _____ minutes is the time given to each group for discussing the topic A) 5 to 10 B) 10 to 15 C) 15 to 20 D) 20 to 25
79. _____ are conducted by the departmental heads with the monitoring of HR Department to assess the work of an employee A) Assessment B) Evaluation C) Judgment D) Appraisal Interviews 80. An open posture is _____ A) Back straight B) Arms and legs uncrossed C) Both A) and B) D) Back Hunched PART B
81. Match the Sets Set A 1. Newman and Summer 2. Bellows Gilson and Odirone 3. Hoben 4. Anderson 5. Berelson and Steiner Set B www.karrox.com Helpdesk: 66710528
a. Communication is an exchange of facts, ideas, opinions or emotions by two or more persons b. Communication is a communion by words, letters, symbols, or messages, and as a way that one organization member shares meaning with the other c. Communication is the verbal interchange of thought or idea d. Communication is the process, by which we understand others and in turn endeavor to be understood by them kctmhelpdesk@karrox.com Page 7 of 20
83. Match the Sets Set A 1. Nodding 2. Bent Head 3. Head Shaking 4. Head Turning 5. Pointing by Chin Set B a. Subduing b. Direction c. Confirmation d. Negation e. Disapproval A) 1-e, 2-d, 3-c, 4-a, 5-b B) 1-e, 2-b, 3-c, 4-d, 5-a C) 1-c, 2-a, 3-e, 4-b, 5-d D) 1-c, 2-a, 3-e, 4-d, 5-b 84. State the keys for effective communication that create a positive impact on performance 1. Consideration for others 2. Be democratic www.karrox.com
89. Match the Sets Set A 1. Main Verbs 2. Auxiliary Verbs Set B a. This tells us of what exactly happens b. They are also called the action words c. They indicate the number and tense in the sentence d. They are also called helping verbs A) 1-a,b ; 2-c,d B) 1-a,d ; 2-b,c C) 1-c,d ; 2-a,b D) 1-c,b ; 2-a,d 90. State whether the E.g. given are true or false 1. Simple Prepositions: E.g. in, at 2. Complex Prepositions: E.g. by means of, above A) 1 T, 2 T B) 1 T, 2 F C) 1 F, 2 T D) 1 F, 2 F www.karrox.com Helpdesk: 66710528
93. The Advantages of Oral Communication are: a. Possibility of immediate response b. Speaker can observe the listeners reaction c. Always saves Time A) a and b B) b and c C) a and c D) a, b and c 94. Visual Aids used in presentations are: 1. 2. 3. 4. 5. 6. Overhead projection transparencies (OHPs) 36mm slides Computer Projection Video and film Real objects Flip-chart or blackboard
A) 1, 2, 3, 4 and 6 B) 2, 3, 4 and 6 C) 1, 3, 4, 5 and 6 D) All of the above 96. Advantages of a Slide Projector are: a. Slide projectors are portable and easy to store b. Colour images are comparatively cheaper to produce c. Many kinds of materials can be converted into slide form d. Audiences consider slides as more professional e. Slides also use overlays to simplify complex information A) Except b B) Except c C) Except e D) All of the above 97. Some of the points given useful in preparing PowerPoint slides are: 1. The slides can be formatted by using the File... Slide Setup Menu in PowerPoint 2. Keep images near the edges of a slide 3. All the slides must be part of a single PowerPoint file as it saves time 4. Use Monotype Sorts fonts 5. Use the right format for graphics and illustrations A) 1, 2, 3 and 5 B) 2, 3 and 5 C) 1, 3 and 5 D) 1, 2 and 4 98. State the True points with respect to Listening: www.karrox.com Helpdesk: 66710528
101. 1. Reading is thinking under the stimulus of the printed page 2. Reading is a Psycho-linguistic guessing game 3. Reading Comprehension means understanding a written text A) Webster (1982:19), Webster (1982:30), Francoise Grellet (1991:3) B) Webster (1982:30), Webster (1982:19), Francoise Grellet (1991:3) kctmhelpdesk@karrox.com Page 10 of 20
A) 1 and 2 B) 3 and 4 C) 1, 3 and 4 D) 1, 2, 3 and 4 107. Which of the following abbreviations are True? Op. cit. In the source mentioned previously p.a. per annum / yearly pp. per person ref. with regards to A) 1 and 2 B) 3 and 4 C) 1, 3 and 4 D) 1, 2, 3 and 4 108. Cohesion is achieved by several methods, such as the use of _____ A) Conjunctions, Nouns, Transitions, Definite Articles and Antonyms B) Conjunctions, Pronouns, Transitions, Definite Articles and Synonyms C) Conjunctions, Nouns, Transitions, Indefinite Articles and Synonyms D) Conjunctions, Pronouns, Transitions, Definite Articles and Antonyms
A) a - Listening / Reading / Selecting, b - Writing / Speaking B) a - Writing / Speaking, b - Listening / Reading / www.karrox.com Helpdesk: 66710528
109. State the True points with respect to the Body of Letter Writing: kctmhelpdesk@karrox.com Page 11 of 20
118. The uses of dash (-) are: 116. State the True points of rules of Proof Reading: 1) 2) 3) 4) 5) E before I except after C Dropping the final E Dropping the final Y Adding a prefix Dropping final consonants 1. It is used to mark the change of direction in a train of thought 2. It is used as an elaboration of a word, which is repeated 3. It is used as an indication of the omission of part of a taboo word or hesitant speech A) 1 and 2 B) 1 and 3 C) 2 and 3 D) 1, 2 and 3 119. The True points with respect to GDs are: 117. The uses of punctuation are: 1. Doesnt change the meanings 2. Decides the combination of two words to make a phrase or clause 3. Can help in creating effect for the style of writing A) 1 and 2 B) 1 and 3 C) 2 and 3 D) 1, 2 and 3 1. Group discussions are arranged in order to measure certain traits of the participants, which are otherwise difficult to identify and time consuming to assess 2. It is common that a number of people who can communicate their ideas well and discuss effectively with others in a one-to- one situation become tongue-tied in a group situation 3. A group discussion will identify people who have such skills and people who do not 4. It is very necessary for potential candidates to have such group communication skills A) 1 and 2 B) 3 and 4 C) 1, 3 and 4 D) All of the above 120. The below points are for _____ In this type of topics, you should be very strong in content You should be familiar with GOP, the plan outlay, sectoral allocations from the budget, trade and fiscal balances Pay more attention to the trends and the impact of the movement of various economic indicators A) Economic Topics, Social Topics, Political Topics www.karrox.com Helpdesk: 66710528 kctmhelpdesk@karrox.com Page 13 of 20
PART C 121. Communication serves the following purposes in an organization a. Helps establish and disseminate the goals of an organization b. Facilitates the development of plans for the achievement of goals c. Helps managers utilize manpower and other resources in the most effective and efficient manner d. Helps managers select, develop, and appraise the members of their organization e. Helps managers lead, direct and motivate employees and thereby create a climate in which everyone is willing to contribute f. Facilitates control and evaluation of performance A) a, b, c, d and e B) b, c ,d, e and f C) a, b, d, e and f D) All of the above 122. Hands behind the back or hands clasped in front indicates Hands clasped behind the head indicates a feeling of Shaking of legs indicates Crossing of arms indicates A) Superiority, Self-Confidence, Stress, Defensive Posture B) Self-Confidence, Superiority, Stress, Defensive Posture C) Self-Confidence, Stress, Superiority, Defensive Posture D) Self-Confidence, Stress, Defensive Posture, Superiority 123. State the True Statements www.karrox.com Helpdesk: 66710528
1. Proper Noun: They name specific or one-of-a-kind items 2. Common Noun: They identify the general variety 3. Collective Noun: They usually take a singular verb 4. Abstract Noun: We can see them as the other nouns A) Only 1 B) 1 and 2 C) 1, 2 and 3 D) All of the above
124. Fill the blanks in the Table: Nominative (Subject) I We You / Thou a He/She/It b Accusative (Object) Me Us You / Thee You Him/Her/It c Possessive My/Mine Our/Ours Your / Thy Yours His/Her/ Hers/Its d
A) a - You / Ye, b - They, c - Them, d - Their/Theirs B) a - You / Ye, b - Them, c - They, d - Their/Theirs C) a - They, b - Them, c - Their/Theirs, d - You / Ye, D) a - Them, b - Their/Theirs, c - You / Ye, d - They 125. Formation of Adverb is possible by: 1. By adding y, to an adjective 2. By adding -wise, -ways, -wards 3. By combining a noun and a prefix kctmhelpdesk@karrox.com Page 14 of 20
126. Match the Sets Set A 1. Subordinate 2. Subordinate 3. Subordinate 4. Subordinate 5. Subordinate 6. Subordinate 7. Subordinate
of of of of of of of
128. The Patterns of Change in the Degrees of Comparison are: 1. One syllable adjectives and one syllable adverbs that do not end in ly form their comparative and superlative by adding er and est to the positive form 2. Adjectives of three or more syllables and Adverbs ending in ly by adding more and most form their comparative and superlative before the positive form 3. Adjectives of two syllables follow either the first or the second rule given above 4. Adjective Clauses are adjectives which do not bear any resemblance to the positive degree A) 1, 2 and 3 B) 1, 2 and 4
Set B a. Though you insist, I will not talk to her b. We eat so that we may live c. Since you insist, I will come to your home d. I wonder why you left the company e. The patient had died before the doctor arrived f. The baby was so tired that it slept immediately g. You are taller than I
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130. Arrange the following rules of initiating a call in proper order: a) Before you speak to the person about anything important, start by telling him that youre going to speak to him about such and such a thing or such and such a person or such and such a topic b) Announce your identity c) Ask him if you could speak to such and such a person d) Ask him if its really the place that you want www.karrox.com Helpdesk: 66710528
132. Advantages of a Slide Projector are: a. Slide projectors are portable and easy to store b. Colour images are comparatively cheaper to produce kctmhelpdesk@karrox.com Page 16 of 20
A) 1, 2, 3, 4, 6 and 7 B) 1, 3, 4, 5, 6 and 7 C) 2, 3, 4, 5, 6 and 7 D) All of the above 138. An Effective Strategy for Note-taking should include: 1. To recognize the major and minor points 2. Do not use abbreviations to avoid confusion later 3. Follow a proper writing order to assist you during the writing /presentation period 4. It should have continuity of thoughts 5. It is often helpful to write out opening statements, support statements that may be confusing 6. Review the note A) 1, 2, 3, 4 and 5 B) 1, 2, 4, 5 and 6 C) 1, 3, 4, 5 and 6 D) All of the above 139. Match the Sets Set A 1. Shows time or lists items in order 2. Adds an idea 3. Indicates similarity 4. Provides an example 5. Shows a result 6. Refers to an alternative Set B www.karrox.com
150. Dos When Answering Questions in an interview are: 1. Keep your sentences short and to the point 2. Do not ask the interviewer to repeat a question whatsoever 3. End your answers with positive points whenever you can 4. Use jargon to impress the interviewer 5. Technical or specialized language is fine it you are absolutely sure of its use A) 1, 2 and 5 B) 2, 3 and 4 C) 1, 3 and 5 D) 2, 4 and 5