Information Immediacy, Discovery, & Continuity 4.2.

NearPoint for Microsoft Exchange Server

NearPoint Compatibility Document

4.2.2

 Copyright 2003-2011, Mimosa Systems, Inc.

All Rights Reserved. Iron Mountain 515 Ellis Street Mountain View, CA 94043 www.mimosasystems.com. The software and each of its components, including the source code, documentation, appearance, structure, and organization are owned by Mimosa and others and are protected under copyright and other laws. Title to the Software and any components or to any copy, modification, or merged portion shall remain with the respective copyright holders, subject to the licenses described within the Mimosa End User License Agreement (EULA). The Mimosa Software cannot be distributed without the prior written permission of Mimosa and cannot be copied, except as necessary for back-up purposes. The information contained in this manual is governed by the Limited Warranty expressed in the EULA. For additional third party copyright attributions see the Additional_Copyrights.pdf document present in the <drive>:\Program Files\Mimosa directory. The following are trademarks, or registered trademarks of Mimosa Systems, Inc: Mimosa Mimosa NearPoint Mimosa Systems One Pass Protection NearPoint NearPoint Deployment Advantage

Microsoft, Windows, Outlook, and Entourage, are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners.

Iron Mountain NearPoint for Microsoft Exchange Server - Compatibility Document

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1. Preface

C ONTENTS

1.1 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.2 Product Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.3 Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.4 Getting Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

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2. NearPoint Requirements

2.1 General Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2.2 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.3 Software Requirements for NearPoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2.4 Software Requirements for Microsoft Exchange Servers . . . . . . . . . . . . . . . . . . . 19 2.5 Software Requirements for Microsoft Office SharePoint Server . . . . . . . . . . . . . . 22 2.6 Mimosa Archive Self Service Retrieve (SSR) Client . . . . . . . . . . . . . . . . . . . . . . 25 2.7 Software Requirements for NearPoint File System Archive Option. . . . . . . . . . . . 27

A. Supported Exchange Active Directory Configurations

29

B. Tips and Recommendations for Sizing and Storage

B.1 B.2

32

The NearPoint Logical Workload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Example Deployment Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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P REFACE

Mimosa NearPoint for Microsoft Exchange Server is the industry's first and only comprehensive data management solution for Microsoft Exchange Server. This document covers all system and software requirements for using NearPoint. This chapter covers the following topics:

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Audience Product Documentation Typographical Conventions Getting Assistance

PREFACE Product Documentation

1.1

. . . . . . . . A.U.D.I .E. N.C.E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

This document is for administrators who plan to install the NearPoint solution in their organization for Exchange data management.

1.2

. . . . . . . . P.R.O.D U. C.T. D. O. C.U.M.E N. T.A.T. I.O.N. . . . . . . . . . . . . . . . . .. . . . . . . . .. . . . .

The NearPoint documentation set consists of the following guides:

Mimosa NearPoint for Microsoft Exchange Server Compatibility Document Mimosa NearPoint for Microsoft Exchange Server Installation Guide Mimosa NearPoint for Microsoft Exchange Server Administrator's Guide Mimosa NearPoint Archive Client Users Guide Mimosa NearPoint Archive Client Quick Start Users Guide
The NearPoint Options documentation set consists of the following guides:

Mimosa NearPoint Options Installation Guide Mimosa NearPoint File System Archiving Option Administrator's Guide Mimosa NearPoint PST Management Option Administrator's Guide Mimosa NearPoint Disaster Recovery Option (Using NetApp SnapMirror)
Administrator's Guide

Mimosa NearPoint Disaster Recovery Option (Using Dell EqualLogic) Administrator's

Guide

Mimosa NearPoint eDiscovery Option Installation and Administration Guide Mimosa NearPoint eDiscovery Option Users Guide Mimosa NearPoint for SharePoint Installation and Administration Guide Mimosa NearPoint Intelligent Classification Application Users Guide
NearPoint Compatibility Document 2

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PREFACE Typographical Conventions

Mimosa NearPoint Software Development Kit

1.3

. . . . . . . . T.Y .P. O. G.R.A.P. H.I.C.A .L. .C.O .N. V.E.N .T.I.O.N.S. . . . . . . . . . . . . . . . . . . . . . . . .

NearPoint documentation uses the typographical conventions described in the following table. Convention Indicates Information provided as a note, tip, or advice Information that warns users to avoid error conditions Recommendations and suggestions for best results Names of commands and fields in the user interface Cross-references or names of Web sites and books Terms in the glossary Command-line instructions and names of registry keys Error conditions

Note: Warning: Best Practice:

Bold Italic Glossary term Code text Red text

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PREFACE Getting Assistance

1.4

. . . . . . . . G. E.T T.I.N.G . A. S.S .I S.T .A. N. C.E. . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . .

To learn more about Mimosa Systems products, visit our Web site at www.mimosasystems.com. To contact Support, send us an email message at np.support@ironmountain.com or call one of the following hotline numbers: Country Australia France Germany New Zealand North America New Zealand United Kingdom Hotline Number 1.800.01.7279 0800.91.2326 0800.180.3960 0800.448911 Customers who have 24x7 support: +1.650.316.3881 All other customers: +1.650.316.3882 0800.448911 0808.234.1591 0800.051.9084 Singapore 800.110.1689

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N EAR P OINT R EQUIREMENTS

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This chapter covers the following sections:

General Recommendations Hardware Requirements Software Requirements for NearPoint Software Requirements for Microsoft Exchange Servers Software Requirements for Microsoft Office SharePoint Server Mimosa Archive Self Service Retrieve (SSR) Client

NEARPOINT REQUIREMENTS

2.1

. . . . . . . . G. E.N.E. R. A.L . R. E.C .O .M .M .E. N.D.A.T. I.O.N.S. . . . . . . . . . . . . . . . . . . . . . . . . . . .

The following server configurations are recommended for a NearPoint implementation:

Operating System: For both NearPoint and SQL Server, Windows 2008 Standard
or Enterprise Editions and Windows 2003 R2 64-bit Standard or Enterprise Editions. The R2 versions of these 64-bit Editions are also supported. Legacy Windows x86 (32bit) Editions are supported, though not recommended.

Processors: The x64 (also called x86-64) family of processors manufactured by either
Intel or AMD running at around 2 GHz. The number of processor cores is determined by the Sizing Calculator.

Memory (RAM): At least 4 GB. The actual number is determined by the Sizing
Calculator.

Disks Storage: The disk storage capacity, requisite input/output operations per
second (IOPS) and redundant array of independent disks (RAID) configuration are determined by the Sizing Calculator. These recommendations must be met.

Physical Servers: For optimal performance, NearPoint and SQL Server should be
installed on separate physical servers. In certain isolated cases warranted by low work flows, you can co-locate both the NearPoint and SQL Server application on one physical server.

Virtual Server: If you run NearPoint on virtual servers such as VMWare or Hyper-V,
you might see decreased performance. If configured properly, these decreases can be negligible. To configure virtualized operating systems (OS) for optimal performance, ensure that you dedicate sufficient processor cores, RAM, and disk resources to the virtualized OS (guest OS). Follow the requirements of the Sizing Calculator. Consider your future requirements for processor cores, RAM, and disk resources. By default, the Sizing Calculator provides details on requirements for up to 3 years of future growth.

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NEARPOINT REQUIREMENTS Hardware Requirements

2.2

. . . . . . . . H.A.R.D W.A .R. E. .R.E. Q. U.I.R.E. M. E.N.T. S. . . . . . . . . . . . . . . . . ... . . . . . . . . . .

The CPU, memory, and storage requirements for the NearPoint system depend on the following factors:

The amount of accumulated messages that NearPoint needs to ingest initially The number of Exchange users you plan to manage The daily workload of emails, files, and SharePoint items to be archived
NearPoint supports a variety of storage devices, including serial advanced technology attachments (SATA). To configure these devices, use some form of hardware RAID. NearPoint supports almost any type of direct-access storage that Microsoft supports. However, one reason to implement NearPoint is to optimize its capabilities for data protection, recovery, and archiving using the lowest-cost reliable storage. Low-cost solutions are often built around SATA drives. NearPoint does not support NAS devices for any volumes except the IOR. NearPoint supports selected common internet file system (CIFS) devices as targets for the IOR volume. To mitigate the longer latencies for CIFS devices, NearPoint has a caching feature. To use this feature, you must provision a disk device called the DiskCache volume.

Note: For virtualized servers such as VMWare ESX and Microsoft Hyper-V, you must
dedicate sufficient processor and disk resources. Provision at least 4 dedicated processor cores and the requisite disk IOPS to avoid performance degradation. Virtual Hard Disks (VHD) are supported as long as the requisite IOPS are met (verified by our IOMeter tests). CIFS is not supported for Shadow volumes as they require block storage. CIFS is not recommended for Index volumes as performance will be slower during indexing and search (SSR and eDiscovery) operations.

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NEARPOINT REQUIREMENTS Hardware Requirements

2.2.1

Hardware Recommendations
The following table provides general, recommended hardware configurations. Your specific configuration needs can vary depending on workload traffic. Scaling Factor Number of Mailboxes NearPoint Microsoft SQL Server Location Large 1,000+ NearPoint Server Dedicated SQL Server Medium 50 - 1,000 Small up to 50

NearPoint Server Collocated Dedicated SQL Server NearPoint and SQL Servers For high-traffic workloads, use dedicated servers.

CPU Cores

8 for NearPoint Server 8 for SQL Server

2 to 4 for NearPoint Server 4 for SQL Server Intel Pentium

2 to 4 for NearPoint Server 4 for SQL Server Intel Pentium 4 Processor-based servers Intel Xeon Processor-based servers AMD Opteron Processor-based servers 4GB SCSI SATA RAID Controller iSCSI

CPU Class Any Windows Server 2003 or Windows Server 2008 Certified Server

4 4 Processor-based servers Processor-based servers Intel Xeon ProcessorIntel Xeon based servers Processor-based AMD Opteron servers Processor-based servers AMD Opteron Processor-based servers 8 - 16GB 1 - 2GB/sec Fibre Channel SCSI 320/160 iSCSI SAS RAID Controller 8GB 1 - 2GB/sec Fibre Channel SCSI 320/160 iSCSI SAS RAID Controller

Intel

Pentium

Memory Storage Interconnect

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NEARPOINT REQUIREMENTS Hardware Requirements

Scaling Factor Storage Classification Includes any suitable Array certified in Microsoft Windows Server System Storage, RAID Storage, RAID System Catalog Disk Type

Large

Medium

Small Server Internal Hardware RAID

Medium Enterprise class Server internal RAID array with hot hardware RAID with spare cold spare Workgroup class RAID Array with Spare

SATA I & II SCSI 320 SAS Fibre Channel

SATA I & II SCSI 320/160 Fibre Channel SAS Yes 1000 MB/sec 100 MB/sec

SATA I & II SCSI 320/160 SAS

Windows Volume Expansion Networking

Yes 1000 MB/sec

Yes 1000 MB/sec 100 MB/sec

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NEARPOINT REQUIREMENTS Software Requirements for NearPoint

2.3

. . . . . . . . S.O.F T.W. A.R.E . R. E.Q.U .I R. E.M.E .N. T.S . F.O.R. N. E.A.R P O I N T . . .. . . . . . . . . . . . . . . . . . . . . .

NearPoint requires that you install the following software on the computer on which you would install the NearPoint Server:

Operating System Virtual Computer Support Microsoft Outlook SQL Servers Exchange System Manager Tools (Exchange 2003) Exchange Management Console (Exchange 2007) Microsoft SQLXML Microsoft MSXML Microsoft .NET Framework Supported Replication Software Compliance Storage and De-Duplication Devices Support Microsoft Windows Essential Business Server (EBS) Support

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NEARPOINT REQUIREMENTS Software Requirements for NearPoint

2.3.1

Operating System
The following operating systems are supported for the NearPoint Server: Operating System Microsoft Windows Server 2003 Standard and Enterprise Editions (32-bit and 64-bit)a Release SP2 Notes

ESM EMC OL ML SL DN ESX HV CC ESM EMC OL ML SL DN ESX HV CC

Microsoft Windows Server 2003 R2 Standard and Enterprise Editions (32-bit and 64-bit)

SP2

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Operating System Microsoft Windows Server 2008 Standard and Enterprise Editions (64-bit only)

Release SP2

Notes

ESM EMC OL ML SL DN ESX HV CC ESM EMC OL ML SL DN ESX HV CC

Microsoft Windows Server 2008 R2bc Standard and Enterprise Editions (64-bit only)

RTM

a. For Windows Server 2003 x64 and Windows Server 2003 R2 x64 configurations, you must install Exchange 2003 System Manager (ESM) before you install Windows Server SP2. For Windows Server 2003 and Windows 2008 and 2008 R2 x64, you must configure the NearPoint IIS server to run in 32-bit mode. For Windows Server 2003 x64 and Exchange 2007, you must bind the Exchange 2007 32-bit DLLs on the NearPoint server. See the Installation Guide. b. If the NearPoint system is installed on Windows Server 2008 R2, then this system cannot manage an Exchange Server 2003 on Windows Server 2003 configured for ESE-based capture. c. If the NearPoint system is installed on Windows Server 2008 R2, to protect Microsoft Exchange 2007, you must install the Exchange 2007 Management Tools using the Microsoft Exchange 2007 SP3 installation media. Download the media from this URL: http://www.microsoft.com/downloads/details.aspx?FamilyID=1687160b-634a-43cb-a65af355cff0afa6&displaylang=en

Notes:

ESM: Requires Microsoft Exchange 2003 System Manager when Shadowing

Exchange 2003 Servers.

EMC: Requires 32-bit (x86) Microsoft Exchange 2007 Management Console (EMC)
version when Shadowing Exchange 2007 Servers with a NearPoint Server running NearPoint Compatibility Document 12

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NEARPOINT REQUIREMENTS Software Requirements for NearPoint

Windows 2003 x86 version. Otherwise, starting with version 4.1.0, the EMC 64-bit OL = Requires either Microsoft Office Outlook 2003 SP3 or Microsoft Office Outlook 2007 SP1 installed on the NearPoint Server.

ML: Requires either MSXML 4.0 SP2 or MSXML 4.0 SP2 plus Hotfix KB832414. SL: Requires SQLXML 3.0 SP3. DN: Requires .NET Version 3.5 Service Pack 1 (.NET 3.5.1). ESX: VMWare ESX Server Version 3.5 Update 4, ESXi 4.0. HV: Microsoft Hyper-V version Windows 2008 (SP2) and Windows 2008 R2 (RTM). CC: Requires the following client-side components for NearPoint for Files to run with
both SQL 2005 and SQL 2008: SQL 2008 Native Client (x86/x64) to match NearPoint operating system SQL 2008 System CLR Types (x86/x64) both on a 64-bit operating system SQL 2008 Management Objects (x86 /x64) both on a 64-bit operating system

2.3.2

Virtual Computer Support

You can install and configure NearPoint on the following virtual computers: Virtual Computers VMWare ESX Server (32-bit and 64-bit) Version 4.0.0 Build 208167 3.5 (Update 4) ESXi 4.0 (Build 171294) Microsoft Hyper-V Server 2008 6.0.6001 6.0.6002

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2.3.3

Microsoft Outlook
Instead of the entire Microsoft Office suite, install Microsoft Outlook only. Use the Custom installation mode and clear all other applications such as Word and PowerPoint, and install Outlook only. Microsoft Outlook Version Microsoft Outlook 2003 (all editions) Service Pack SP3 with the following junk email filter update: http://www.microsoft.com/downloads/det ails.aspx?familyid=958F2D5F-71304E14&displaylang=en. SP1

Microsoft Outlook 2007

(Professional and Enterprise Editions) SP2

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2.3.4

SQL Servers
The following Microsoft SQL Server versions are supported: Microsoft SQL Server Microsoft SQL Server 2005 Service Pack SP3

Standard and Enterprise Editions

(32-bit and 64-bit)

KB934458 or KB934459 is a critical update required for SQL

Server 2005 Service Pack 2 (depending upon the SQL Server build version installed on your system). For more information, see http://support.microsoft.com/?kbid=934458 or http://support.microsoft.com/?kbid=934459.

NearPoint requires that you install the SQL Server FullText Search
(MSSQLSERVER) service and that it is running successfully.

Production does not support Microsoft SQL 2005/SQL 2008

Express and Workgroup editions. Microsoft SQL Server 2008 SP1

Standard and Enterprise Editions

(32-bit and 64-bit) Microsoft SQL Server 2008 R2 RTM

Standard and Enterprise Editions

(64-bit only) Notes:

Requires Mixed Mode, Windows, and SQL Authentication. NearPoint is dependent on 5 default SQL Server collation locales. All SQL Servers must run the same version.

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NEARPOINT REQUIREMENTS Software Requirements for NearPoint

Supported Database Collations

The following database collations for SQL Server 2005/2008 for the respective locales: Language English - US English - UK German French Japanese Simplified Chinese Database Collation SQL_Latin1_General_CP1_CI_AS Latin1_General_CI_AS German_PhoneBook_CI_AS French_CI_AS Japanese_Unicode_CI_AS Chinese_PRC_CI_AS

Traditional Chinese Chinese_Taiwan_Stroke_CI_AS

2.3.5

Exchange System Manager Tools (Exchange 2003)

You must install Exchange System Manager ESM for a native Exchange Server 2003 environment and in a mixed mode environment: Microsoft Exchange System Manager Microsoft Exchange 2003 System Manager (ESM) Toolsa Service Pack (Match the service pack to the latest level of Production Exchange Servers)

Microsoft Exchange 2000 System Manager (ESM) Tools

RTM (No Service Pack) SP1 SP1 and Hot Fix 890056 SP2

(Match the service pack to latest level of Production Exchange Servers)

Microsoft Exchange 2000 SP3 and

Rollup Patch KBKB870540-v2b
a. Microsoft does not support an ESM 2003 installation on 64-bit operating systems. b. You might not be able to install Rollup Patch KBKB870540-v2 on a 64-bit operating system. If ESM patches do not update ese.dll or esebcli2.dll, you do not need to apply them on the ESM tools on the NP Server.

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NEARPOINT REQUIREMENTS Software Requirements for NearPoint

You can install ESM 2003 on 64-bit operating systems that are not patched with SP2. You receive warning messages when you perform this procedure, but the configuration is supported. To install ESM 2003 on 64-bit OS with SP2, complete the following steps: 1. Uninstall SP2. For more information, see http://technet.microsoft.com/enus/library/cc779901.aspx. 2. Re-install IIS and .NET components. 3. Install ESM 2003. 4. Re-apply SP2.

2.3.6

Exchange Management Console (Exchange 2007)

For a native Exchange Server 2007 environment or a mixed mode environment, you must install Exchange Management Console version 2007.

2.3.7

Microsoft SQLXML
You must install Microsoft SQLXML version 3.0 SP3. For more information, see http://www.microsoft.com/downloads/details.aspx?FamilyID=51d4a154-8e23-47d2-a033764259cfb53b&displaylang=en.

2.3.8

Microsoft MSXML
You must install Microsoft MSXML version 4.0 SP2. For more information, see http://www.microsoft.com/downloads/details.aspx?FamilyId=3144B72B-B4F2-46DA-B4B6C5D7485F2B42&displaylang=en.

2.3.9

Microsoft .NET Framework

Install the following version: Microsoft .NET Framework Service Pack

Microsoft .NET Framework Version 3.5 SP1 with critical patches listed with Microsoft KB (32-bit and 64-bit) article 959209. For more information, see http://support.microsoft.com/kb/959209.

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2.3.10

Supported Replication Software

The following replication software is supported: Device Name NetApp SnapDrive/SnapMirror 6.0, 6.1, 6.2 5.0 (with SnapDrive 6.0, 6.1, 6.2) 6.0 (with SnapDrive 6.2) NetApp SnapManager for SQL NetApp SnapMirror (DataOnTap) Dell

Version

NetApp SnapDrive Version NetApp SnapManager for Exchange

2.1, 5.0R1 7.3.2 4.1.7, 4.3.6 3.1.2, 3.2.0, 3.3.1

EqualLogic

PS Series

EqualLogic PS Series Firmware EqualLogic HIT Kit

2.3.11

Compliance Storage and De-Duplication Devices Support

The Tiered Storage Option (TSO) adds support for various compliance storage and deduplication devices to the NearPoint system. The NearPoint system supports the following devices: Device Name EMC Centera device (Basic Edition, Governance Edition, and Compliance Edition Plus) Hitachi Data Systems HCAP

Version 3.0.3-1525-787-14621 3.1.3-2082-903-20381 4.0.0-2389-937-20470 2.4.197 3.0.0.259

NetApp SnapLock Data Domain Dell

Data ONTAP

7.2.4 4.6.0.2-76725 4.0

DX Object Storage Platform

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NEARPOINT REQUIREMENTS Software Requirements for Microsoft Exchange Servers

2.3.12

Microsoft Windows Essential Business Server (EBS) Support

You can install NearPoint and configure it to run in a Microsoft Windows EBS environment. NearPoint supports the following version of Windows EBS: Name Microsoft Windows Essential Business Server 2008 Version RC0

2.4

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Microsoft Exchange Server Environment Operating System 2.4.1 Microsoft Exchange Server Environment

SOFTWARE REQUIREMENTS FOR MICROSOFT EXCHANGE SERVERS

For NearPoint to manage an Exchange Server, the following software is required on the Exchange Server computer:

NearPoint supports the following Microsoft Exchange Server environments: Version Microsoft Exchange 2000 Standard and Enterprise Editions Microsoft Exchange 2003 Standard and Enterprise Editions Service Pack SP3 and Rollup Patch KBKB870540-v21 SP2

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NEARPOINT REQUIREMENTS Software Requirements for Microsoft Exchange Servers

Version Microsoft Exchange 2007 (64-bit) Enterprise and Standard Editions Non-Clustered and CCR Clustered
a

Service Pack SP1 SP2 SP3 For more information, see Supported Exchange Server Configurations on page 21. RTM SP1b

Microsoft Exchange 2010 (64-bit) Enterprise and Standard Editions

a. Either Windows 2003 or on Windows 2008 can host The Exchange Server 2007 SP1. Only Windows Server 2003 can host the Exchange Server 2007 SP2. See http://technet.microsoft.com/en-us/library/ee338574(EXCHG.80).aspx b. All Exchange 2010 servers in your organization should be upgraded to SP1.

Note: Before you upgrade your Exchange Server or apply a service pack, confirm
that the Exchange Server version compatible with the NearPoint server. For further assistance, contact Mimosa NearPoint support.

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NEARPOINT REQUIREMENTS Software Requirements for Microsoft Exchange Servers

Supported Exchange Server Configurations

Apart from Exchange 2000, NearPoint supports Exchange 2003, Exchange 2007, and mixed mode environments. See the following matrix for Public Folder Store and Outlook Client support: Exchange Organization Mixed Mode Public Folder Store Available Supported NearPoint Clients Both Outlook and Outlook Web Access are supported. Both Outlook and Outlook Web Access are supported. Both Outlook and Outlook Web Access are supported. Only Outlook Web Access is supported. Both Outlook and Outlook Web Access are supported. Both Outlook and Outlook Web Access are supported. Only Outlook Web Access is supported.

Configuration Details

Available The organization has Exchange Server versions, 2003, 2007, and 2010, where the Exchange Server 2003 is the first Exchange Server in the organization. Available

Native Exchange The organization has a native 2007 Exchange Server 2007 environment, with Microsoft Outlook version 2003. Native Exchange The organization has a native 2007 Exchange Server 2007 environment, with Microsoft Outlook version 2007.

Is explicitly created

Not available

Native Exchange The organization has a native 2010 Exchange Server 2010 environment, with Microsoft Outlook version 2007. Native Exchange The organization has a native 2010 Exchange Server 2010 environment, with Microsoft Outlook version 2007.

Available

Is explicitly created

Not available

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NEARPOINT REQUIREMENTS Software Requirements for Microsoft Office SharePoint Server

2.4.2

Operating System
The Exchange Servers that NearPoint would manage support the following Operating Systems: Operating System Microsoft Windows Server 2003 Standard and Enterprise Editions (32-bit and 64-bit) Microsoft Windows Server 2003 R2 Standard and Enterprise Editions (32-bit and 64-bit) Microsoft Windows 2008a Server Enterprise Edition (64-bit only) Microsoft Windows 2008 Server R2 Enterprise Edition (64-bit only)
a. In order to use NearPoint on Windows 2008 in a Exchange 2003 environment, contact Mimosa Support.

Service Pack SP1, SP2

SP1, SP2

SP1

RTM

2.5

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Microsoft SharePoint Operating System Other Microsoft Windows Components

SOFTWARE REQUIREMENTS FOR MICROSOFT OFFICE SHAREPOINT SERVER

For NearPoint for SharePoint to archive data on a SharePoint Server, the following software is required on the SharePoint Server computer:

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NEARPOINT REQUIREMENTS Software Requirements for Microsoft Office SharePoint Server

2.5.1

Microsoft SharePoint
NearPoint supports the following Microsoft SharePoint environments: Version Microsoft Windows SharePoint Services (WSS) 3.0 Microsoft Office SharePoint Server (MOSS) 2007 Standard and Enterprise Editions Microsoft SharePoint Foundation 2010 Microsoft SharePoint Server 2010 Standard and Enterprise Editions Service Pack SP1, SP2 SP1, SP2

2.5.2

Operating System
NearPoint for SharePoint can protect SharePoint Servers that are supported on the following operating systems: Version Microsoft Windows Server 2003 Standard and Enterprise Editions (32-bit and 64-bit) Microsoft Windows Server 2008 Standard and Enterprise Editions (64-bit) SP1, SP2 Service Pack SP2

2.5.3

Other Microsoft Windows Components

You must install the following software on the SharePoint Servers: Software Microsoft Windows PowerShell 1.0 Microsoft .NET Framework 3.5 Service Pack RTM SP1

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NEARPOINT REQUIREMENTS Software Requirements for Microsoft Office SharePoint Server

For more information on NearPoint for SharePoint system requirements, see the NearPoint for SharePoint Installation and Administration Guide.

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NEARPOINT REQUIREMENTS Mimosa Archive Self Service Retrieve (SSR) Client

2.6

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Operating System Email Client Web Browsers 2.6.1 Operating System

MIMOSA ARCHIVE SELF SERVICE RETRIEVE (SSR) CLIENT

To access the NearPoint Archive, the client must install the following software:

To access the NearPoint Archive, the client must install one of the following operating systems: Version Microsoft Windows Version XP (32-bit and 64-bit versions, all editions) Server 2003 Standard and Enterprise Editions (32-bit and 64-bit) Server 2003 R2 Standard and Enterprise Editions (32-bit and 64-bit) Vista Enterprise (64-bit version) 7 Standard and Enterprise Editions (32-bit and 64-bit) Macintosh OS Windows Mobile 10.3, 10.4, 10.5, 10.6 5.1 SP2 RTM SP1, SP2 Service Pack RTM, SP1, SP2 SP1, SP2

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NEARPOINT REQUIREMENTS Mimosa Archive Self Service Retrieve (SSR) Client

Version BlackBerry OS Apple iPhone

Version 4.5.0.127 (8130) 2.2 and later

Service Pack -

2.6.2

Email Client
Before you install the Email Client:

The Mimosa Archive Client requires that you enable the Outlook folder home page
feature. The NearPoint Server requires Outlook 2003, SP1 or later.

The Mimosa Archive Cache feature is available for Outlook users only. OWA retrieves
extended messages directly from the NearPoint Server and not from the Mimosa Archive Cache.

The Mimosa Archive Folder is available only for Microsoft Outlook and OWA.
The following email clients are supported: Version Outlook 2010 (RTM) Professional and Enterprise Editions 32- and 64-bit versions Outlook 2007 (RTM) Professional and Enterprise Editions Outlook 2003 (all editions) Outlook 2003 (all editions) Outlook 2003 (all editions) Entourage 2004 (11.4.0) Entourage 2008 (12.1.0) Outlook 2011 (14.0.2) Mozilla Thunderbird 1.5.0.4

Service Pack -

SP2

SP1 (build 11.6359.6360) Critical KB828041 updates (build 11.5608.5703) SP2, SP3 -

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Version Eudora 6.2.4 BlackBerry Windows Mobile Office 5.0

Service Pack -

2.6.3

Web Browsers
For OWA, the following Web browsers are supported: Browser Microsoft Internet Explorer 6 SP1, 7, 8 Safari 4.0.4 Firefox 3.6.x Internet Explorer Mobile Blackberry native browser Google Chrome 4.0

Platform Windows only Macintosh only Windows only Blackberry Device Blackberry Device Windows only

2.7

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File Servers FSA Client

SOFTWARE REQUIREMENTS FOR NEARPOINT FILE SYSTEM ARCHIVE OPTION

The NearPoint File System Archive Option requires the following software:

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NEARPOINT REQUIREMENTS Software Requirements for NearPoint File System Archive Option

2.7.1

File Servers
The NearPoint File System Archive Option supports the following file servers: Version Microsoft Windows Server 2003 Standard and Enterprise Editions (32-bit and 64-bit) Microsoft Windows Server 2008 Standard and Enterprise Editions (64-bit) Microsoft Windows Server 2008 R2 Standard and Enterprise Editions (64-bit) RTM SP2 Service Pack SP2

Note: For Microsoft Windows Server 2003 and 2008, .NET Version 3.5 Service
Pack 1 (.NET 3.5.1) must be installed on the file server for Microsoft Windows Server 2003 and 2008.

2.7.2

FSA Client
FSA Stub recall supports the following clients: Version Microsoft Windows 2000 Pro (requires OWA for Mimosa Archive and Extended message retrieval) Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 SP3 SP1, SP2 RTM Service Pack SP4

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S UPPORTED E XCHANGE A CTIVE D IRECTORY C ONFIGURATIONS

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...... ....... ....... ..........

The NearPoint Server supports shadowing Microsoft Exchange Servers within a single Exchange organization. The following tables illustrate the types of domain and global catalog configurations that NearPoint can operate in. Use the following legend to understand the possible configuration scenarios: Component Microsoft Active Directory Domain Microsoft Active Directory transitive trust Microsoft Domain Controller (DC) Symbol

Microsoft Global Catalog Domain Controller (GC)

Microsoft Exchange Server

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SUPPORTED EXCHANGE ACTIVE DIRECTORY CONFIGURATIONS

Component NearPoint Server

Symbol

Microsoft SQL Server

The NearPoint solution supports the following domain configurations: Environment Description Single Domain Single Microsoft Exchange Organization Single Microsoft Exchange Server Single Global Catalog Domain Controller Single NearPoint Server Single Microsoft SQL Server Supported Configuration

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SUPPORTED EXCHANGE ACTIVE DIRECTORY CONFIGURATIONS

Environment Description Single Domain Single Microsoft Exchange Organization Multiple Microsoft Exchange Servers Single Global Catalog Domain Controller Single NearPoint Server Single Microsoft SQL Server Parent-Child Domains Single Microsoft Exchange Organization Multiple Microsoft Exchange Servers Global Catalog Domain Controller in Each Domain Single NearPoint Server Single Microsoft SQL Server in Domain with NearPoint Server

Supported Configuration

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T IPS AND R ECOMMENDATIONS FOR S IZING

AND

...... ....... ....... ..........

S TORAGE
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This appendix covers some examples to which you can refer for sizing your Server storage, for a current and growing enterprise. The examples include an initial sizing of the NearPoint Server system hardware, NearPoint Server storage, disk volume layouts, and SQL Server database size, and location.

TIPS AND RECOMMENDATIONS FOR SIZING AND STORAGE The NearPoint Logical Workload

B.1

. . . . . . . . T.H.E. . N.E.A. R. P.O.I.N. T. .L. O. G. I.C.A .L. .W. O. R.K.L. O. A.D. . . . . . . . . . . . . . . . . . . .

The following figure shows the logical relationship between volume types and idealized load characteristics. For example, the Smart Extract process has light reads and heavy writes on the EDB shadow, while at the same time producing heavy writes to the message/attachment (indexed object repository) volume.

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TIPS AND RECOMMENDATIONS FOR SIZING AND STORAGE The NearPoint Logical Workload

RAID Levels
The NearPoint workload uses RAID volumes according to the guidelines described below. Many disk sub-systems provide only certain RAID levels and selecting the closest fit is acceptable. Larger sub-systems are generally not impacted by RAID level to specific spindle mapping. Volume Function Boot / System Volume /Temp Recommended RAID Level RAID-1 Allocation (Cluster) Stripe Size Size 4K 64K

Comments We recommend that the %Windows%\temp directory be hosted on a [RAID 0+1] or a [RAID-1+0 (RAID-10)] volume. The data on this volume need not be resilient, but we recommend [RAID 0+1], or [RAID 1+0 (RAID-10)] rather than RAID-0 because the former facilitates non-disruptive operation in the presence of drive failures, if the system supports hotplug drives. We recommend that you create a separate volume for the Windows Paging file. Sizing should follow Windows recommendations, and be fully pre-allocated to the recommended size. This volume holds the Shadow copy of the Exchange databases. It must be high-performance and resilient.

Paging File / Swap

RAID-1

4K

64K

Shadow Repository

RAID 4, 5, 6, 50, or 64K DP

64K

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TIPS AND RECOMMENDATIONS FOR SIZING AND STORAGE The NearPoint Logical Workload

Volume Function Indexed Object Repository

Recommended RAID Level

Allocation (Cluster) Stripe Size Size 64K

Comments This volume stores the Smart Extracted messages items and attachments. It must be highperformance and resilient since it holds critical archive data. You should prepare this volume for growth, and allow for adding storage to an existing volume nondisruptively. This volume holds all the indexed information that it uses to search archived data. It must be highperformance and resilient. This volume holds all the temporary data for PST, Message Restore, Mimosa Archive Cache, and such NearPoint operations. For more information, see the Mimosa NearPoint for Microsoft Exchange Server Installation Guide.

RAID 4, 5, 6, 50, or 4K DP

Index Volume

RAID 4, 5, 6, 50, or 4K DP

64K

Scratch Volume

RAID-1 or RAID-10

4K

64K

SQL Databases: RAID-1 or RAID-10 MimosaContext Mimosa ExchangeItem Mimosa Application MimosaActivity MimosaBlobInfo SQL Logs (for all RAID-1 or RAID-10 database instances)

64K

64K

64K

64K

This volume holds temporary log data for the SQL databases.

Best Practice: Follow the hardware vendors' best practices for Windows 2003 64-bit NTFS Volumes regarding stripe and offset. For example, some vendors require 64-bit volumes to offset the OS Partition, which is accomplished with the Disk Partition command.

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TIPS AND RECOMMENDATIONS FOR SIZING AND STORAGE Example Deployment Scenarios

B.2

. . . . . . . . E.X.A M P. L.E. . D.E.P. L.O.Y .M .E. N.T . S.C.E .N. A. R.I.O.S. . . . . . .... . . . . . . . . . . . . . . .
For optimum NearPoint performance, ensure that apart from the system volumes, you allocate enough space for the following NearPoint volumes:

Shadow VolumeHosts copies of the production EDBs, STMs, and logs IOR VolumeHosts messages and attachments after you extract them from the EDBs,
STMs, or uploaded PST files

Index VolumeHosts the full-text index for all data in the IOR volume SQL Database VolumeHosts the SQL Filegroups for NearPoint SQL Log VolumeHosts SQL database log files
The following points pertain to the examples in the following sections:

RAID controllers or cards must be provisioned to house the disk spindle population. CPU chips in servers must meet or exceed the performance of the Intel Harpertown class
of processors. The Dell 2950 and Dell 1950 are examples of servers with these CPU chips.

B.2.1

Suggested Hardware for 50-100 Mailboxes

NearPoint Server - Minimum of one is required
For example: Dell 2950 (or hardware with similar or better capabilities)

4 CPU cores with 4GB RAM Windows Server 2008 Standard 64-bit RAID-1 2x750GB 7.2k rpm OS, NP Binaries, NP Scratch RAID-5 4x750GB 7.2k rpm for NP Shadow, IOR, and Index volumes

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TIPS AND RECOMMENDATIONS FOR SIZING AND STORAGE Example Deployment Scenarios

SQL Server - Minimum One is required

For example: Dell 2950 (or hardware with similar or better capabilities)

4 CPU cores with 4 to 8GB RAM Windows Server 2008 Standard 64-bit SQL Server Version 2005/2008 Standard 64-bit RAID-1 2x146GB 10k rpm OS, SQL Binaries, SQL Logs RAID-10 4x146GB 10k rpm for SQL Filegroups B.2.2 Suggested Hardware for up to 250 Mailboxes
NearPoint Server - Minimum of one is required
For example: Dell 2950 (or hardware with similar or better capabilities)

4 to 8 CPU cores with 8GB RAM Windows Server 2008 Standard 64-bit RAID-1 2x1TB 7.2k rpm OS, NP Binaries, NP Scratch RAID-5 4x1TB 7.2k rpm for NP Shadow, IOR, and Index volumes
SQL Server - Minimum of one is required
For example: Dell 2950 (or hardware with similar or better capabilities)

8 to 16 CPU cores with 8GB RAM Windows Server 2008 Standard 64-bit SQL Server Version 2005/2008 Standard 64-bit RAID-1 2x146GB 10k rpm OS, SQL Binaries, SQL Logs RAID-10 4x146GB 10k rpm for SQL Filegroups

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TIPS AND RECOMMENDATIONS FOR SIZING AND STORAGE Example Deployment Scenarios

B.2.3

Suggested Hardware for up to 500 Mailboxes

NearPoint Server - Minimum of one is required
For example: Dell 1950 (or hardware with similar or better capabilities)

2 Quad CPU cores with 16GB RAM Windows Server 2008 Standard 64-bit RAID-1 2x1TB 7.2k rpm OS, NP Binaries, NP Scratch RAID-5 8x1TB 7.2k rpm for NP Shadow, IOR, and Index volumes
SQL Server - Minimum of one is required
For example: Dell 2950 (or hardware with similar or better capabilities)

8 to 16 CPU cores with 16GB RAM Windows Server 2008 Standard 64-bit SQL Server Version 2005 Standard 64-bit RAID-1 2x300GB 15k rpm OS, SQL Binaries RAID-1 SQL Log RAID-10 4x300GB 15k rpm for SQL Filegroups B.2.4 Suggested Hardware for up to 1000 Mailboxes
NearPoint Server - Minimum of one is required
For example: Dell 1950 (or hardware with similar or better capabilities)

16 CPU cores with 16GB RAM Windows Server 2008 Standard 64-bit RAID-1 2x1TB 7.2k rpm OS, NP Binaries, NP Scratch RAID-5 12x1TB 7.2k rpm for NP Shadow, IOR, and Index volumes
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TIPS AND RECOMMENDATIONS FOR SIZING AND STORAGE Example Deployment Scenarios

SQL Server - Minimum of one is required

For example: Dell 2950 (or hardware with similar or better capabilities)

16 CPU cores with 16GB RAM Windows Server 2008 Standard 64-bit SQL Server Version 2005/2008 Standard 64-bit RAID-1 or RAID-10 for SQL Logs RAID-1 2x300GB 15k rpm OS, SQL Binaries RAID-10 4x300GB 15k rpm for SQL Filegroups

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