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By Sonia Simone
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Heres one view of what business is about. According to this well-known business guru, you must take this approach or your business cannot be successful. The entrepreneurs responsibility is this: maximum profit and wealth to his shareholders. If youre the sole shareholder, thats you. . . . Integrity for the entrepreneur is optimizing sales and profits and value in the business he captains. i Heres another definition from a different well-known entrepreneur. Topping my list of gut feelings is this: business has to give people enriching, rewarding lives, or its simply not worth doing. ii One of those quotes is from a multi-millionaire. The other is from a billionaire. In fact, hes started more billion-dollar companies from scratch than any other person on the planet. So clearly, both strategies work. Both points of view attract wealth. Both can make you rich. Sure, it would probably be interesting to be a billionaire, but my guess is that you would be comfortable with the financial picture of either of these two men. They buy what they feel like buying. They choose what theyre going to work on. They have fame, comfort, and autonomy. They both keep extremely busy, and are in many ways defined by their work.
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Here are two more quotes, one from each of our two famous entrepreneurs. First up: I lived in Phoenix from 1978 to 2004, and never got to the Grand Canyon. Never drove all the back roads. Never got to the places I like enough. . . . I didnt get to the zoo at all last year, there are at least a dozen terrific restaurants I didnt get to all year. I missed shows at Playhouse Square, . . . didnt set foot in the Art Museum. . . . People often ask me genuinely puzzled what Ill do when I retire. They cant seem to conceive of anything I might do with my time, not working. Ive got a very long list. Starting with the zoo. iii
And now for the other perspective: Entrepreneurship . . . is not necessarily about making a lot of money. It is absolutely not about letting work take over your life . . . . I think entrepreneurship is our natural state a big adult word that probably boils down to something much more obvious like playfulness. I believe the drudgery and clock-watching are a terrible betrayal of that universal, inborn entrepreneurial spirit. iv So one of the two seems to have made greater sacrifices for his wealth. Hes traded a significant portion of joy for his success. Hes comfortable with that trade, but you might not be. So you might want to model the playful entrepreneur, rather than the one who never got to go to the zoo.
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This report is going to talk about how to do that. Im going to get into some of the core principles of a discipline called Positive Psychology, which studies the science of happiness. Im going to look at whats been proven to add more satisfaction to a life. We only get a limited number of days to play this game, my friend. You only have a certain number of days to love your mate, have dinner with friends, go sailing. You only get a handful of summers with your kids. Your number of perfect spring days is finite. By the way, you probably guessed that the entrepreneur who has more fun is the same one who believes that the primary purpose of a business is to give people rewarding lives. But did you guess that hes also the billionaire? The multi-millionaire is the notoriously cranky Dan Kennedy. The billionaire is the playfully irreverent Richard Branson.
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Is it any wonder you sometimes feel squeamish about becoming successful? Who would want to be one of these guys? Heres the reality: Checking your ethics at the door isnt smart business. Its laziness. It is also, in fact, very bad for your business.
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The market for greener fuels will explode. And Virgin will get even richer than it already is. When you amputate your sensitivity and empathy in order to meet a short-term business goal, you may make some money this quarter. But you expose your company to regulation, lawsuits, and boycotts. Youll also wake up at 3 in the morning, unable to block out the fact that youre a monster. Sure, you can make money as an unscrupulous bastard. Plenty of people do. But that path is for suckers. Its for people who are chasing illusions that will only make them miserable. Thats not your path. Wise, happy millionaires know that real wealth, the kind that lasts and multiplies, comes from creating value. They cultivate empathy rather than trying to amputate it. They focus on contribution. They solve real problems and make the world better.
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You could obsess over your customers needs until you had an offer to make that would make her delirious with desire. Instead of selling ice to Eskimos, you could talk to a bunch of Eskimos, really listen, and find out what they actually want and need. Then you could learn a couple of simple and non-creepy communication techniques that made it easier for the customer to buy. Thats just one example. Maybe youre great at selling, but you suck at numbers. British publishing tycoon Felix Dennis made his first several million pounds before anyone was able to explain to him how to read a balance sheet. We get hung up on some kind of grade-school idea that we have to master everything. Good news: youre officially allowed to get over it. Use this report as your permission slip, if you want. Wise, happy millionaires refuse to do things they hate. When they do something they suck at, its because they get off on the growth and the learning experience. They partner with others who complement their strengths, so everyone is doing work thats meaningful, that turns them on, thats fun.
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But evidence collected from tens of thousands of people shows the truth. Chasing goals for their own sake is a very expensive illusion. What makes you happy is navigating that boat Autonomy makes us happy. Making decisions and taking action to move toward what we want makes us happy. Purpose makes us happy. Commitment to a project thats deep enough to carry us through the hard part makes us happy. So yes, work hard. Yes, be focused. You can even be a little obsessed. But dont confuse any arbitrary yardstick with happiness. If it can be measured, its not what youre really pursuing. The yardstick is just a tool to help you get some focus. Piloting the boat aimlessly just isnt as much fun as deciding where you want to go. Wise, happy millionaires know that the steps on the journey have to be fun. They know better than to short themselves on time with their families, days spent purely for pleasure, and even something as simple as a good nights sleep.
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But when you get to the point where a trip to Bali is in your budget, it will bring you infinitely more satisfaction (for much less money) than a $197,041 watch will.
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Its probably fairly obvious that the growth mindset will set you up for a life thats more successful and more satisfying. The fixed mindset tends to lead to pessimism, imposter syndrome, and a fatal allergy to taking risks. Do yourself a favor and pick up Dwecks book Mindset for a complete explanation of the phenomenon. For now, focus on thinking more like a growth mindset person. When you catch yourself saying, My last launch didnt go well. I must be a crappy businessperson. Guess Ill never really make it in my business, realize that its just your mindset talking. And mindset can be changed. Wise, happy millionaires adopt a growth mindset. When they fall into fixed mindset thinking, they recognize it and change how theyre talking to themselves. They know that mindset can be changed at will. And they know that success comes from taking action, not from intelligence or talent.
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When you start to change your behavior so you are doing those things, it can be threatening sometimes to the people you care about the most.
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The answer to both problems (lack of support among the people you know now, and hidden bad attitudes about wealth in your own thinking) are the same: Hang out with more successful people. Ever wonder why rich people will spend so much money on a country club membership? The golfs not that much better. Its because rich people like to hang out with other rich people. They like hanging out with people who expect to succeed. They benefit from making friends they can do business with. And they know that we all unconsciously pick up the beliefs and expectations of the people we spend a lot of time with.
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I will modestly suggest that you want a group that models: The growth mindset A focus on contribution and ethical success An insistence that business be fun
Wise, happy millionaires spend time with other wise, happy millionaires. They know that attitudes positive or negative are contagious.
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If you have kids, put them in your schedule. Every day. For some serious time hanging out, not just 15 minutes of quality time before the nanny or your mate puts them to bed. If you have a significant other, put some dirty weekends into your calendar. (You can call them romantic weekends if you like.) Check into a great little bed & breakfast. Go for a hike, have some great dinners.
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So its your job to decide. You set the boundaries. You outline what your days will look like. You outline how you will spend your time. You decide what youre going to value. You make sure that your highest priorities are covered. Allow me to suggest that you put, as your highest priorities, the things that are most likely to actually make you happier. Healthy and rewarding relationships are right at the top. Wise and happy millionaires make their relationships a priority. They schedule time with family and friends, and they take that time as seriously as any business activity. They know that the business will always want more hours than any of us can ever give. They know that its healthy to set boundaries with our businesses, even if were passionate about them.
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The problem is, we dont go without enough sleep just every once in awhile. We do it day in and day out. We believe that weve trained ourselves to get by on 5 hours of sleep a night. (A few people, statistically, do need less sleep. But if you had to train yourself, you arent one of them.) And you know the other culprits. Theyre on your New Years resolutions every year. You eat crappy food. You dont get any exercise. You let stress eat you alive. You dont make any time to do silly, frivolous things that bring you pleasure.
Scheduled maintenance
Ever work with a big, high-volume photocopy machine? High maintenance doesnt begin to cover it. Theres always something wrong with the damned things. They start having hourly paper jams, or they start sprinkling cheerful ink confetti on your documents. And of course they have pricy ink and toner that need frequent replacement. The only way to keep these things running is to get ahead of the problem to have the fix-it-up-dude come out on a regular schedule to keep everything in good shape.
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If youre too busy or too broke to make that happen, the karmic law of disasters guarantees that the machine will break down spectacularly at the exact moment the FedEx guy is waiting for you to print out the biggest proposal of your career. Scheduled maintenance is critical for any complex piece of equipment thats working at or close to its maximum productivity. And the fix-it-up dudette will tell you that delicate equipment is a lot easier and cheaper to maintain than it is to repair.
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A recorded conversation (with edited transcript) between producer/entrepreneur Brian Clark and 37signals founder Jason Fried, about building businesses that produce not just remarkable profits, but remarkable lives. A longer report where Brian shares specific strategies that build smart businesses, based on his successes and more importantly, his failures on the way to building a multimillion dollar enterprise on his own terms. Heres where you go to pick up all the content as each installment becomes available in the next week. I hope youll want to continue this conversation with us. Im very much looking forward to talking more with you. All the best, Sonia Simone
Dan Kennedy, No B.S. Wealth Attraction in the New Economy Richard Branson, Business Stripped Bare iii Kennedy, My Unfinished Business iv Branson, Business Stripped Bare
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