With the statistics of the Company Profile (former Google My Business) I can know...

A...if my advertising campaigns are really effective.

B...how many people have visited my business in person.

C...how customers search for my company, from where they do it and through which channel
(Google Search or Google Maps).

Question 2

The Menu option allows bars and restaurants to...

A... upload photos of your letter.

B... manually upload one by one the dishes of your menu with the name of the item, price and
description.

C...do both of the above options.

Question 3

What is the first thing you should indicate when advertising your business from your
Company Profile (formerly Google My Business)?

AA which potential customers I want to reach with my ad.

BEThe objective: if I want to receive more calls, get more sales or subscriptions to the website.

The type of product I want to advertise.

Question 4

What are customer reviews for?

To know your opinion first hand and to be able to give you a better service.

BPTo help other customers make decisions about your products or services.

Both answers are correct.

Question 5

What % of customers are more likely to connect with your business if you have an
updated phone?

A30%

B90%

C75%

Question 6

The verification of your business listing in Company Profile (former Google My

Business)...

A... is the most important step and serves to ensure that the information entered is accurate.

B... can be done only by postal letter.

C... can be done only by telephone.

Question 7

Select the correct statement:

Customer welcome offers can only be enabled during the first 24 hours after your Business
Profile (formerly Google My Business) is verified.

BPo create a welcome offer for your customers you must do it from the Business Profile
mobile application (former Google My Business).

Welcome offers will only be visible to those customers who are a few kilometers away from
your business.
Question 8

I have temporarily closed my physical store, but I want to offer home delivery or take-
away service. Should I mark my business as temporarily closed?

Thus, it is the only and best way.

BNo, if you do so, the home delivery or takeaway options will not be reflected in your profile.

You can mark it as temporarily closed and also enable home delivery and takeaway options.

Question 9

What can I do if a user uploads an inappropriate photo of my business in the Company

Profile (formerly Google My Business)?

I can ask Google to remove it.

BI can't do anything since anyone can upload any photo they want.

Question 10

Those businesses that have their complete information on Google receive seven times
more clicks when customers search for them through the Google search engine or on
Google Maps.

True

BFalse

Question 11

What is the best thing to do if your business already appears on Google?

ANada, it is already visible online.

BReclaim ownership of the business record and certify that you are the owner of the business.

Open a new business card that I can manage directly.

Question 12
Indicate which complete sentence is NOT correct: With Company Profile (former Google
My Business)...

A... you can make your business visible when you are searched through Google search engine
and Google Maps.

B... you can manage your company profile, update schedules, telephone, services and be in
contact with your customers.

C... you can manage the financial part of your business.

Question 13

To create a free website with Company Profile (former Google My Business)...

A...you must have your company profile verified.

B...you have to buy a domain.

C...you must have photos and videos on your company profile.

Question 14

Customers can view the product catalog of your business from:

The publications section of the company's listing in the Google search engine.

BThe "product catalog" section from your cell phone.

Both options are correct.

Question 15
When you publish an event from your Company Profile (formerly Google My Business),
what information should always appear?

ATitle, date, start and end time.

BPhotos and videos.

A call-to-action button.

Question 16

YouTube Video Builder allows...

A. .. to create videos easily and free of charge with a duration of 6, 15 or 16 seconds.

B... create videos using only images, logo and text.

C... both options are correct.

Question 17

If you want to record an event in advance and publish it on your YouTube channel as if it were live,
you can do so with the Premiere mode selected "schedule" and "set as premiere" when you
upload it.

True

BFalse

Question 18

What are keywords used for in your business YouTube channel videos?

APTo group your videos into lists.

BDescribe your content and help potential customers find it.

MAKE your content more visually appealing.

Question 19

Select the correct answer:

You cannot enable subtitles from your business YouTube channel.

BFrom your business YouTube channel you should not include links to your business social
networks.

From your business' YouTube channel, you can highlight a video so that it starts playing
automatically when users visit you.

Question 20

When you edit a Google Form, you can:

Add new questions, import questions from other forms, add images, videos or sections.

Change the header, colors and font.

CPermit respondents to edit their responses after submitting them or to view summary
graphs and text responses.

DT All answers are correct.