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Fiedlers Contingency Theory shows the relationship between the leaders orientation or style and group performance under differing situational conditions. The theory is based on determining the orientation of the leader (relationship or task), the elements of the situation (leader-member relations, task structure, and leader position power), and the leader orientation that was found to be most effective as the situation changed from low to moderate to high control. Fiedler found that task oriented leaders were more effective in low and moderate control situations and relationship oriented managers were more effective in moderate control situations.
Increasing effectiveness of the leader
Relationship Oriented
Correlations between the leaders orientation and the leaders effectiveness Task Oriented
Poor Unstructured
Leader Orientation
Relationship Orientated: (LPC score of 73 and above) Generally, high LPC leaders are more concerned with personal relations, more sensitive to the feelings of others, and better off at heading off conflict. They use their good relations with the group to get the job done. They are better able to deal with the complex issues in making decisions. In high control situations, they tend to become bored and are no longer challenged. They may seek approval from their superiors ignoring their subordinates, or they may try to reorganize the task. As a result, they often become inconsiderate toward their subordinates, more punishing, and more concerned with performance of the task. In moderate control situations, they focus on group relations. They reduce the anxiety and tension of group members, and thus reduce conflict. They handle creative decision making groups well. They see this situation as challenging and interesting and perform well in it. In low control situations, they become absorbed in obtaining group support often at the expense of the task. Under extremely stressful situations, they may also withdraw from the leadership role, failing to direct the groups work. Task Oriented: (LPC score of 64 and below) Generally, low LPC leaders are more concerned with the task, and less dependent on group support. They tend to be eager and impatient to get on with the work. They quickly organize the job and have a no-nonsense attitude about getting the work done. In moderate control situations, they tend to be anxious and less effective. This situation is often characterized by group conflict, which low LPC leaders do not like to handle. They become absorbed in the task and pay little attention to personal relations in the group. They tend to be insensitive to the feelings of their group members, and the group resents the lack of concern. In high control situations, they tend to relax and to develop pleasant relations with subordinates. They are easy to get along with. As the work gets done, they do not interfere with the group or expect interference from their superiors. In low control situations, they devote themselves to their challenging task. They organize and drive the group to task completion. They also tend to control the group tightly and maintain strict discipline. Group members often respect low LPC leaders for enabling them to reach the groups goals in difficult situations. LPC scores between 65 and 72: If your score fall into this borderline area, you must carefully analyze your leadership style as you learn more about the relationship oriented and task oriented styles.
Note: There is no single leadership style that is effective in all situations. Rather, certain leadership styles are better suited for some situations than for others. Fiedler found that the effectiveness of the leader is contingent upon the orientation of the leader and the favorableness of the situation.