Frequently Asked Questions SAP Crystal Solutions

SAP CryStAl SolutionS 2011

Frequently ASked queStionS

What products are included in SAP Crystal solutions 2011?

the SAP Crystal solutions portfolio consists of: SAP Crystal reports software SAP Crystal Server software SAP Crystal Presentation design software SAP Crystal dashboard design software SAP Crystal interactive Analysis software We also offer the following free solutions: SAP Crystal reports viewer SAP Crystal reports, version for Visual Studio 2010 SAP Crystal reports, version for eclipse 2.0 Finally, we offer the SAP StreamWork application, an on-demand collaborative decision-making solution that is sold through the same sales channels as SAP Crystal solutions.

Whats new in SAP Crystal solutions 2011? Are there any name changes in this release? Why are you changing the name of SAP Crystal reports Server?

See the separate document titled Whats new in SAP Crystal Solutions 2011 for details on all the new features. yes, we are changing the name of SAP Crystal reports Server to SAP Crystal Server. All customers of SAP Crystal reports Server 2008 and older that are current on maintenance will receive SAP Crystal Server 2011. We are including SAP Businessobjects explorer software in named user licenses for SAP Crystal Server. this tool enables end users to perform guided searches and explore corporate data. to better reflect these new business intelligence (Bi) functions, we are positioning SAP Crystal Server as an entry-level Bi solution and removing reports from the name. SAP Crystal Server will continue to allow viewing of reports created in SAP Crystal reports, as all previous versions have.

Are there any licensing changes with this release? Are there any price changes with this release?

no, there are no licensing changes. For more details on licensing, see the document titled SAP Crystal Solutions licensing on the SAP developer network (Sdn) site. We are planning to increase the price of SAP Crystal dashboard design, personal edition. the only other price changes that may be associated with this release are exchange-rate driven. Base prices in u.S. dollars and euros are unchanged. even though SAP Crystal Server 2011 includes significant new functionality, the price remains unchanged.

Frequently Asked Questions SAP Crystal Solutions 2011

What are the supported languages, system requirements, and operating systems for this release? Where are the development tools that used to be included in SAP Crystal reports? is SAP Crystal reports, version for Visual Studio 2010, compatible with SAP Crystal reports 2011? is SAP Crystal reports, version for eclipse, compatible with SAP Crystal reports 2011? i use SAP Crystal reports, version for eclipse. Why should i consider SAP Crystal reports 2011?

See the product pages on SAP.com for each of the products in the SAP Crystal solutions 2011 release: www.sap.com/sapcrystal. SAP Crystal reports 2011 no longer includes development tools. Application programming interfaces (APis) are included in SAP Crystal reports, version for eclipse (for Java developers) and SAP Crystal reports, version for Visual Studio 2010 (for .net developers). yes, the underlying reporting engine is the same for SAP Crystal reports 2011 and the version for Visual Studio 2010. yes, reports created with SAP Crystal reports 2011 can be executed by the runtime engine in SAP Crystal reports, version for eclipse. Also, these reports can be modified by the designer included with the version for eclipse. using SAP Crystal reports 2011 will allow you to make the most of the Java runtime engine in SAP Crystal reports, version for eclipse. it enables you to edit reports outside of eclipse, allowing for specialization of report design tasks. to make the most of the Java runtime engine in SAP Crystal reports, version for eclipse, use SAP Crystal reports 2011 to create or modify reports with the following features. design tools for more interactive reports: interactive parameters that let you modify a parameter without forcing a report refresh dynamic, cascading parameters on-report sort controls Web pagination features such as custom page sizes, different page orientation by section, limiting the number of records or groups shown per page, and clamping the page footer to the bottom of the preceding section More analytical tools: Flash integration Cross-tab calculated members, which allow custom calculations to be used for rows and columns optional prompts Multivalue parameters for structured query language (Sql) command objects

Frequently Asked Questions SAP Crystal Solutions 2011

i use SAP Crystal reports, version for Visual Studio 2010. Why should i consider SAP Crystal reports 2011?

SAP Crystal reports 2011 lets you design reports more quickly, access more data, and provide more control over exports. it allows you to design reports outside of Visual Studio, enabling specialization of report design tasks. design reports more quickly with: editable preview you can view a report and edit it at the same time. theres no need to switch back and forth between a read-only view with data and an editable view without data. Crosstab calculated members use custom calculations for rows and columns. integrated bar codes Add bar codes to your report with the supplied Code 38 bar-code font. Additional bar-code fonts are readily integrated. Additional language support SAP Crystal reports 2011 supports an additional eight languages over and above SAP Crystal reports, version for Visual Studio 2010. Gain more data access through: online analytical processing (olAP) data access SAP Crystal reports 2011 includes an olAP grid for embedding cube-based data in your reports. Web services data driver Access both local XMl files and XMl files retrieved from Web services with this powerful driver. salesforce.com data driver quickly create reports that access your salesforce.com implementation. datadirect drivers SAP Crystal reports 2011 includes the high-performance datadirect drivers that support wire protocols for quick deployment. theres no need for heavyweight client-side database drivers. take advantage of more analytical tools such as: Adobe Flash integration Author reports that embed Flash from either SAP Crystal dashboard design or other sources. What-if models Models created in SAP Crystal dashboard design are a powerful way to add forward-looking what-if analysis based on the historical data already in your reports created in SAP Crystal solutions. Geographical map integration use either the integrated mapping tool or the Flash-based map viewer to visualize geographical trends in your data. exercise more control over exports when you: Save report options By saving export options within your report, you can help ensure your export works exactly as intended, even when deployed within your application. this relieves you from training your end users on which export options to choose. Add extensible stylesheet language (XSl) transformations to your XMl exports By including an XSl transformation with your XMl export, you can export reports to virtually any format you require. Create read-only rPt files (rPtr) that can be consumed by SAP Crystal reports for the .net 4.0 runtime engine. this helps protect your reports from inadvertent downstream modification. reports in rPtr format cannot be opened by any SAP Crystal reports designer.

Frequently Asked Questions SAP Crystal Solutions 2011

Can i use my SAP Crystal reports runtime server license with SAP Crystal reports, version for Visual Studio 2010? Can SAP Crystal reports 2011 read my older rPt files?

yes. the runtime server license covers redistribution of the runtime engines in SAP Crystal reports 2008, the version for eclipse, and the version for Visual Studio 2010. For backward compatibility, SAP Crystal reports 2011 can open files authored with the following versions: SAP Crystal reports 2008 Crystal reports Xi Crystal reports 10 Crystal reports 9 Crystal reports 8.5 Crystal reports 8.0 For forward compatibility, rPt files authored in SAP Crystal reports 2011 can be opened with the following older versions of Crystal reports: SAP Crystal reports 2008 Crystal reports Xi this includes the CoM- and .net-based runtime engines shipped with these products. new features in SAP Crystal reports 2011 will be ignored by the older versions of the runtime engines.

Can SAP Crystal reports 2011 rPt files be opened by older versions of SAP Crystal reports?

What client tools work with SAP Crystal Server 2011?

SAP Crystal reports 2011 is used to design reports. SAP Crystal dashboard design 2011, departmental edition, is used to design dashboards. Both products are designed to work with SAP Crystal Server 2011. in addition, SAP Crystal Server also includes our next-generation report design tool. Finally, SAP Crystal Server includes the SAP Businessobjects live office software to access Bi content from within Microsoft office, the integration option for Microsoft SharePoint, and other client tools to administer the system including the information design tool to create and modify universes, the business view manager to create and modify business views, and more.

Why does SAP Crystal Server 2011 contain a different report design tool?

SAP Crystal Server 2011 contains our next-generation report design tool. this is the initial release of our updated, easier-to-use report designer. to help ensure a high-quality release, we are phasing in the introduction of this designer to the market, starting with products such as SAP Crystal Server that we sell with maintenance.

Frequently Asked Questions SAP Crystal Solutions 2011

in which solutions is the new report design tool included?

this new report design tool is only included in our server solutions such as the SAP Businessobjects Bi 4.0 platform, SAP Businessobjects edge Bi 4.0 software, and SAP Crystal Server 2011. it is initially focused on enterprise use cases, such as reporting through universes (or semantic layers). no. the major differences in this release are: the tool does not support direct-to-data access. All data access must be via a universe. the tool does not have an APi at this time. the new report design tool in SAP Crystal Server natively consumes universe (unX) files. it also supports the new translation manager, which enables a single report to render in multiple languages, and platform-based alerting functionality. usability has been improved, with fewer clicks required for similar workflows, and smart guidelines help to move and resize columns.

Can the report design tool in SAP Crystal Server do everything that SAP Crystal reports 2011 can? How is the new report design tool in SAP Crystal Server better than SAP Crystal reports 2011?

What enhancements are planned to the new report design tool in SAP Crystal Server? How is the new report design tool in SAP Crystal Server licensed? Can i open my old Crystal reports with the report design tool in SAP Crystal Server? Can i open files created with the new report design tool in SAP Crystal Server using SAP Crystal reports 2011? How do i know i can migrate my reports forward to SAP Crystal Server 2011?

in future releases, we plan to add direct-to-data access, APi support, and other usability, reporting, and developer-focused features. Beyond that, this technology will be used to build SAP Crystal reports for the volume channels. eventually, all designers for SAP Crystal reports will be based on this technology. A key code for SAP Crystal reports 2011 is required to activate the report design tool in SAP Crystal Server. yes, as long as that old Crystal report is in version 9.X or later. Versions 8.5 and older did not use unicode and so cannot be opened by the report design tool included with SAP Crystal Server. However, you wont be able to refresh data in the report until you set the data source location to a universe-based data source. We do not support opening rPt files created with the report design tool included with SAP Crystal Server in other designers.

unlike prior releases, SAP Crystal Server includes two distinct runtime engines. one engine is for SAP Crystal reports 2011 reports, and the other is for the new report design tool. you can choose which engine to use for which reports in the administration console. this coexistence strategy helps ensure that you can quickly adopt SAP Crystal Server 2011 and then benefit from the new features in the report design tool when you need them. you can choose to move reports between the two runtime engines at your convenience.

Frequently Asked Questions SAP Crystal Solutions 2011

What features in my current version of SAP Crystal reports wont work with the new runtime engine in SAP Crystal Server?

Heres a summary of the SAP Crystal reports features that are incompatible with the new runtime engine in SAP Crystal Server. Weve gone to great lengths to minimize the incompatibilities and to ensure that those that remain are in lowuse functionality. Remember that because of the dual reporting engines in SAP Crystal Server 2011, reports with these features can continue to execute on the SAP Crystal Server 2011 platform using the SAP Crystal Reports 2011 runtime engine without an issue. Online analytical processing (OLAP) grid native olAP consumption means that the separate olAP grid is redundant. the new, improved way of accessing olAP means you can now do things like access olAP fields in formulas. no direct replacement at this time. Maps are being considered for a future enhancement to the common charting components. the go-forward semantic layer is unX-based universes, authored with the new information design tool (idt). the business view should be re-authored with the idt and the report migrated by opening it in SAP Crystal reports for enterprise and then using the data source set location feature to point the report to the universe. no direct replacement at this time. SAP Crystal syntax is the primary go-forward formula syntax. no direct replacement at this time. uFls are being considered for inclusion into a future release. no direct replacement at this time. Custom functions are being considered for inclusion into a future release. no direct replacement at this time. the labelcreation wizard is being considered for inclusion into a future release. no direct replacement at this time. Bar codes are being considered for a future enhancement to the common charting components.

Maps

Business views

Basic syntax formulas User-defined function library (UFL) support Custom functions

Label-creation wizard

Bar codes

Frequently Asked Questions SAP Crystal Solutions 2011

When should i use the report design tool in SAP Crystal Server, and when should i use SAP Crystal reports?

We recommend using SAP Crystal reports 2011 (and its associated engine in SAP Crystal Server) to create and modify reports that access data directly, and to modify existing reports. We recommend using the report design tool in SAP Crystal Server (and its associated engine in SAP Crystal Server) to create and modify new reports that leverage universes.

in the future, will i be forced to use a universe to use SAP Crystal reports? Will there always be two SAP Crystal reports design tools going forward? What is a semantic layer, and why is it valuable?

no. direct-to-data access is a core part of the SAP Crystal reports value proposition. no. these two report design tools are part of the transition to our next-generation technology. We plan to adopt the code base for the new report design tool in SAP Crystal Server in the next major release of SAP Crystal reports. A semantic layer introduces a layer of abstraction between the database and the end user. this simplifies data access by allowing the user to access data without having to know how the tables are joined. A semantic layer is typically created by someone familiar with the database that knows the join patterns and can create a business userfriendly view of the data.

Why are there two semantic layer tools in SAP Crystal Server 2011?

Since its first release, SAP Crystal Server has included business views, the legacy semantic layer optimized for use by SAP Crystal reports. However, universes have broader adoption and will be the strategic single semantic layer going forward. this release of SAP Crystal Server supports both business views and universes (unX) as a transitional release to help customers adopt universes while protecting their investment in business views. no. We expect that in the next major release of SAP Crystal Server, only universes will be supported. We recommend the use of business views authored by the business view manager when modifying existing semantic layer elements for use with reports based on SAP Crystal reports 2011 only. We recommend the use of the universes authored by the information design tool when creating and modifying new semantic layers that are intended for use by any other content type, including: report design tool in SAP Crystal Server SAP Crystal dashboard design, departmental edition SAP Businessobjects explorer SAP Businessobjects live office We discourage the creation of new business views for new reports in this release.

Will there always be two semantic layer tools going forward? When should i use business views, and when should i use universes?

Frequently Asked Questions SAP Crystal Solutions 2011

Why is the universe design tool not included in SAP Crystal Server 2011?

universes are undergoing their own transition to a next-generation technology. Since the universe designer (for editing unV files) was not included in prior versions of SAP Crystal reports Server, we do not want to add it now, as that would create the need for a migration from unV to unX files in the future. We encourage business views to be converted to universes while customers are running SAP Crystal Server 2011. Both semantic layers are supported and can be used side by side. Just keep in mind that to use business views, you need to use SAP Crystal reports 2011, and to use universes, you need to use the new report design tool in SAP Crystal Server.

When should i convert from business views to universes?

Will SAP Crystal Server 2011 support Microsoft SharePoint 2010? Will SAP Crystal Server 2011 support my 64-bit server? Will SAP Crystal Server 2011 include a .net software development kit (Sdk)? Why is query as a Web service (qaaWS) not included in SAP Crystal Server 2011? What tools included in SAP Crystal Server 2011 support universes?

yes the 64-bit version only. yes SAP Crystal Server will only support 64-bit servers. yes. query as a Web service leverages unV-based universes and is deprecated in the SAP Businessobjects Bi 4.0 platform. instead, we recommend using the improved, native universe (unX) connectivity built into SAP Crystal dashboard design for accessing data. All four major client tools delivered in SAP Crystal Server support universes: report design tool in SAP Crystal Server SAP Crystal dashboard design SAP Businessobjects explorer SAP Businessobjects live office this is planned for the second half of 2011.

When will SAP Crystal interactive Analysis 2011 software be released?

Frequently Asked Questions SAP Crystal Solutions 2011

i own SAP Crystal reports dashboard design package (formerly Crystal reports Visual Advantage). What is the upgrade path?

the SAP Crystal reports dashboard design package was a bundle of SAP Crystal reports 2008 and SAP Crystal dashboard design 2008, personal edition. We will not be creating this bundle with the 2011 products. We are encouraging customers with the personal edition to use the departmental edition of SAP Crystal dashboard design instead, because it works better with SAP Crystal Server and has no limits to the number of Web services that can be used. Customers with the SAP Crystal reports dashboard design package can upgrade to SAP Crystal dashboard design, departmental edition, and SAP Crystal reports using discounted upgrade licenses. note that deploying connected dashboards created with the departmental edition outside of SAP Crystal Server requires the SAP Crystal dashboard Viewing option. Customers with the SAP Crystal reports dashboard design package that wish to stay with the personal edition can still choose to upgrade to the 2011 version of the personal edition when pricing is released in the second half of 2011.

i own SAP Crystal dashboard design, personal edition (formerly Xcelsius engage). What is the upgrade path?

We are encouraging customers of the personal edition to use the departmental edition of SAP Crystal dashboard design instead, because it works better with SAP Crystal Server and has no limits to the number of Web services that can be used. Customers with the personal edition can upgrade to SAP Crystal dashboard design, departmental edition, or the SAP Crystal dashboard design starter package using discounted upgrade licenses. note that deploying connected dashboards created with the departmental edition outside of SAP Crystal Server requires the SAP Crystal dashboard Viewing option. Customers with the personal edition that wish to stay with the personal edition can still choose to upgrade to the 2011 version of the personal edition when pricing is released in the second half of 2011.

Where can i find more presales, purchase, and upgrade information? Where can i find support information?

www.sap.com/sapcrystal www.sdn.sap.com/irj/boc/support

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Frequently Asked Questions SAP Crystal Solutions 2011

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