GRI Sustainability Report 2010

Paper, Planes and People
Global Reporting Initiative Sustainability Report 2009/10
This is a sustainability story of small impacts with big outcomes.

Paper, planes and people. Three things that are important to the ongoing success of the Global Reporting Initiative (GRI), while being the main contributors to its economic, environmental and social impacts.
The GRI Standard Disclosure and Performance Indicator references for the text in this report are given in the page margins.
GRI S ecretariat staff
GRI: 2.8 4.8
here is a global network of some 30,000 people who are the foundation of GRI; their expert input helps to develop and promote GRIs reporting guidance, and drives GRIs vision of a sustainable global economy. In bringing this network together and enabling communications between its various groups, GRI produces waste and carbon emissions through its use of paper and planes. And GRIs impact on people primarily employees but also members of its governance bodies and participants in the many working groups and consultation processes is an important one. GRI is an international organization headquartered in Amsterdam, The Netherlands. GRI has big indirect impacts on sustainability through other organizations. With an office of 52 staff, its direct impacts on the world are minimal.
2009/10
Although small, GRI does make impacts. The aim of this report is to show GRIs direct impacts by outlining its sustainability performance. This report also sets out goals, showing GRIs commitment to improving sustainability performance through the reporting process.
Vision
A sustainable global economy where organizations manage their economic, environmental, social and governance performance and impacts responsibly and report transparently.
Mission
To make sustainability reporting standard practice by providing guidance and support to organizations.
Global Reporting Initiative Sustainability Report
Strategy and Analysis

Dear Stakeholder, Welcome to the Global Reporting Initiative (GRI)s Sustainability Report 2009/10. As sustainability continues to become a more pressing topic for companies and other organizations worldwide, GRI has been working to support all organizations in their efforts to be transparent about their sustainability performance. In its efforts, GRI has its own impacts on the world socially, environmentally and economically.
Ernst Ligteringen Chief Executive Global Reporting Initiative
RIs biggest impact is helping more organizations to report and thereby help change their sustainability performance. It is a difficult impact to measure, but it is the most significant for GRI. GRI relies on a large worldwide multistakeholder network to support its mission and to develop the Sustainability Reporting Framework: GRI is committed to continuously improving and increasing the use of its Reporting Guidelines. This multi-stakeholder process is key to ensuring that the Framework meets the needs of all organizations around the world. In working with this large worldwide network, GRI has sustainability impacts in three main areas: people (employees), paper (publications and communications), and planes (travel to events and meetings). During the 2009/10 reporting period GRI continued to work according to three strategic objectives, as determined in its 2008-12 business development plan. These are: Continuously improve the Sustainability Reporting Framework, which is widely used around the world Increase the value of GRI-based sustainability reporting for businesses and other organizations
Increase the value of reporting for stakeholders, readers, and users of information The Board of Directors also identified three priorities for GRI in this reporting period: Increased capacity for advocacy Regional network expansion Increased attention focused on financial market actors The 2010 Conference was a major highlight of the reporting period, and had a significant impact on GRIs sustainability performance in 2009/10. In last years sustainability report, I invited stakeholders to come and visit GRI in 2010 you did just that, in scores. The Conference attracted 1,200 delegates from 77 countries around the world, providing an excellent opportunity for GRIs network to meet and drive the sustainability reporting agenda. At the Conference, GRI announced two key propositions: By 2015, all large and medium-size companies in OECD countries and large emerging economies should be required to report on their Environmental, Social and Governance (ESG) performance and, if they do not do so, to explain why
GRI: 1.1 1.2
By 2020, there should be a generally accepted and applied international standard which would effectively integrate financial and ESG reporting by all organizations. There was clear support for the propositions from the GRI network, and for a third suggestion: to develop a new, more robust generation of the GRI Guidelines, G4.
GRIs sustainability goals for 2010/11

O ffse t busine s s t r ave l c a r bo n dioxide e m is s io ns Pr ovide m o r e pr e c is e a nd c o m pa r a ble dat a o n e ne r gy c o ns um pt io n Co m ple te a nd im ple m e nt t he sust a ina ble pr o c ur e m e nt po lic y Fina lize t he s ust a ina bilit y, e nvir o nm e nt al, dive r s it y a nd hum a n r e s o ur c e s po lic ie s Deve lo p a m o r e r o bus t GRI Pe r fo r m a nc e m e t ho do lo gy a nd s uppo r t ing to o ls
When it comes to the M a na ge m e nt trends in sustainability reporting, the story is a good one: there has been an increase every year since GRI was established, and this year was no exception. GRI keeps track of reports based on the Guidelines, in the GRI Reports List. In 2009 there were 1,397 GRI reports on the Reports List, an increase of 29 percent on the 2008 figure of 1,082 reports. This growth trend continued in 2010. For more information on GRIs activities in 2009/10, you can read GRIs Year in Review: www.globalreporting.org/GRIsOwnReports A result of the increased interest in sustainability reporting, and the increased involvement of experts connected to GRIs network, is that GRIs impacts on the world also increased. However, GRI was well prepared to monitor and assess its performance and now has more robust tracking and reporting systems in place. GRI prefers to convene meetings using virtual means when possible. But face-to-face contact is indispensible for GRI to interact effectively; travel by plane and train is essential for its work. GRI made encouraging progress towards the sustainability targets set in its last report, taking steps to improve environmental management processes, particularly with regard to office practice. GRI noted the need for a stricter greenhouse gas monitoring or tracking system for the GRI related travel undertaken by people in the network. The Travel Policy was amended in 2009/10: Staff must fill in details about their travel before being able to submit expense claims and compensation days. This is helping the Secretariat monitor its travel-related emissions. Another strong performance against goal for environmental management has been in paper use. The aim of the environmental management process was to reduce paper use, increase the amount of paper made from recycled materials,
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and embed environmental criteria in GRIs choices for printed publications. Paper continues to be used in day-to-day operations and for publications, and 92 percent is now made from recycled materials. Clear environmental criteria have been established to guide staff when outsourcing the printing of publications. General improvements in procurement were identified as a target in 2008/09; a new procurement policy was drafted in this reporting period. The GRI Secretariat moved office location in 2008/09, and the new space has effective energy saving systems in place. GRI staff are key to limiting GRIs environmental impact: staff switch off electrical equipment outside office hours and, where possible, energy-saving light bulbs are used in the offices. GRI aims to improve its data collection with regards to the office space in the next reporting year. Arguably, GRIs biggest direct impact is on people: it has a significant effect on staff, governance bodies and the network. The geographical diversity of staff and Working Groups is an important aim. Last years report indicated that GRI needed to update its social management systems, which has been worked on in this reporting period. A new statement was added to the clause in the Deed of Incorporation relating to composition of the Stakeholder Council to ensure geographical diversity. Geographical and gender composition in the Secretariat remained as diverse as previous years but improving the gender balance on GRIs Board is a specific objective the Board seeks to achieve over the coming years. A decision has been made that GRIs Governance Nominating Committee should specifically factor in the need to improve the gender balance on the Board.
2009/10
Goals
In the next few years GRI will face some big challenges. Sustainability is becoming imperative for life on the planet, with immediate relevance for business, markets and society. Sustainability reporting is a tool to help organizations manage their sustainability performance. GRI aims for sustainability reporting to be a mainstream activity, and so its reporting guidance must be robust and fit for purpose. For this reason, the next generation of Guidelines G4 is in development. This will be a two year process, involving many experts connected to the GRI network, and is intended to increase GRIs sustainability impacts significantly. With new staff at the Secretariat, a previous lack of management transparency needs to be addressed. The need for a formal body representing the interests of employees, and for increased staff-management consultation, was identified. An increase in the number of Working Group meetings, and documents to print, will challenge GRI to keep greenhouse gas emissions and paper use as low as possible. Carbon emissions were offset for GRIs 2010 Conference, and the challenge now is to perform even better to reduce and offset the environmental impacts of all staff business travel, select partners and suppliers carefully, and make use of digital technology to reduce travel requirements. For 2010/11, GRI has set a clear goal: To offset business travel carbon dioxide emissions.
The number of expert contributors to the global network will also grow in the next reporting year, with the launch of GRIs Focal Point USA and more regional network activities in the pipeline. Regional events are likely to increase in number and technology will continue to play an important role in ensuring impacts of these events is limited, for example by holding webinars for the global audience. All of these plans will help GRI work towards its vision of a sustainable global economy, and fulfill its mission to mainstream sustainability reporting by providing an optimal Framework to promote organizational transparency. The G3 Guidelines were used to prepare this A level report. We did not use GRIs NGO Sector Supplement a brand new resource nor was this report assured due to budgetary constraints. But we are currently engaged with stakeholders to assess the needs of the next report and aim to use assurance. I hope this Sustainability Report 2009/10 helps you to understand GRIs sustainability performance, and its work to improve its own environmental, social and economic impacts. Should you wish to give your feedback about this report, or if you have any questions, please contact GRI: at info@GlobalReporting.org.
GRI: 3.4
Who we are and what we do

Transparency through reporting on economic, environmental, social and governance issues drives the sustainability of individual organizations and, ultimately, the global economy.
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GRI: 2.1 2.2 2.6 2.5 2.7 3.1 3.2 3.3 4.1
RI facilitates and promotes sustainability reporting by all organizations. GRI produces a comprehensive Sustainability Reporting Framework that is widely used around the world to enable greater organizational transparency. The Framework, including the Reporting Guidelines, sets out the Principles and Indicators organizations can use to measure and report their economic, environmental, and social performance. GRI is committed to continuously improving and increasing the use of the Guidelines, which are freely available to the public. GRI is a stichting in Dutch, a non-profit foundation. GRI has multi-stakeholder governance bodies the Board of Directors, Stakeholder Council (SC) and Technical Advisory Committee (TAC). In this reporting period, four Focal Points regional GRI offices were active in Australia, Brazil, China and India. As a network-based organization, experts, practitioners and other reporting and sustainability professionals and organizations are involved in GRIs work and activity. GRIs global network includes Organizational Stakeholders core supporters Training Partners, several multistakeholder Working Groups and some 30,000 people from different sectors and constituencies.
GRI enjoys strategic partnerships with the Organisation for Economic Cooperation and Development, United Nations Environment Programme, the United Nations Global Compact, and many others. The skills and knowledge of experts connected to this network inform many of GRIs projects, including the development of GRIs Reporting Framework. Diverse international working groups, stakeholder engagement, and due process - including Public Comment Periods - ensure the Framework is suitable for all organizations. GRIs products and services are provided through in-house and outsourced processes.
SUSTAINABILIT Y REPORTING FR AME WORK: Available as a free public good,

with its Guidelines available in 24 languages, the Frameworks technical guidance takes the form of downloadable and hardcopy publications. The Framework is divided into complimentary sections; the Sustainability Reporting Guidelines, individual Sector Supplements and individual Technical Protocols. Their design and layout is outsourced to graphic designers. Hardcopy publications are printed by external suppliers who specialize in environmentally-aware printing. GRI aims to reduce the amount of hardcopy publishing it creates; for example, there are no
2009/10
current plans to make its next generation of Sustainability Reporting Guidelines available as a hardcopy. The guidance in the Framework is developed using multi-stakeholder consultation, a distinctive in-house/outsourced process. GRI staff convene a theoretical space for external Working Groups to discuss and develop the sustainability reporting guidance. Working Group members are based throughout the world and usually collaborate remotely, using electronic and telecoms communication. Public Comment Periods enable more stakeholders to contribute to the Frameworks development. GRIs governance bodies also contribute to, and vote on, the Framework content. Where possible, GRIs Guidelines reference generally accepted norms and standards; examples include referencing the United Nations Universal Declaration of Human Rights and its Protocols and the International Labour Organizations Declaration on Fundamental Principles and Rights at Work to inform its guidance on human rights and labor practices reporting.
GRI Training of Trainers event conduc ted at Hor tus botanic al garden in Amsterdam NE T WORK/PROGR AM CREATION AND MANAGEMENT: GRI has created, and manages,
several networks and groups, which can be operated in-house and involve the participation of external stakeholders. These include the Organizational Stakeholder Program, the Global Action Network for Transparency in the Supply Chain, CTPs, regional networks in Focal Point countries, advisory groups and Working Groups for Framework development.
SUSTAINABILIT Y-THEMED PUBLIC ATIONS: GRI has published more

than 20 sustainability related supplementary publications, divided into categories such as Research & Development, Learning, and Tools publications. They are developed similarly to the Framework, and sometimes in partnership with allied organizations such as the Carbon Disclosure Project and International Organization for Standardization. Their graphic design and printing is outsourced. As mentioned, GRI aims to reduce its production of hardcopy material.
PERSONAL APPEAR ANCES AND PRESENTATIONS: To increase awareness

of sustainability reporting GRI staff, often managers and executives, make presentations on sustainability reporting at selected events. GRI seeks for transportation and accommodation costs to be covered by the external event organizers.
TR AINING: GRIs training provision is developed

in-house and outsourced in practice, with a network of Certified Training Partners (CTP) worldwide; CTPs are usually organizations who specialize in the sustainability field.
BR ANDED SERVICES: GRI has two main branded services for reporters and software providers; Application Level Checks for sustainability reports, and Certified Software and Tools for content checks of software tools. Both services are developed and operated in-house. REPORT PROFILING: GRI has two services
for announcing reports; Featured Reports for GRI reports and the GRI Reports List, which also serves as GRIs main data collection tool for capturing GRI reports data.
WEBSITE: GRIs website is managed and maintained internally; two external providers supported the websites application and engineering elements during the reporting period. CONFERENCES: GRI held conferences in 2006,
2008 and 2010. Conference content is developed in several ways; internally, with network partners and participants, and by guest speakers. Design and printing of promotional material is outsourced. Conference premises, technology, and catering are externally sourced and procured on a commercial basis.
GRI: 4.12
This report: whats inside?

Paper, Planes and People is GRIs fifth sustainability report. The report refers to the performance for the financial year 2009/10. For GRI, the financial year runs from 1 July to 30 June. GRIs fourth sustainability report was issued in October 2010 and covered the financial year 2008/09. GRI aims to report on its sustainability performance annually, synchronized with its financial year.
I
GRI: 3.5 3.6
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n September 2009, GRI established a permanent Sustainability Management and Reporting Team (SMART). This team has been tasked with overseeing the management of the GRI Secretariats ongoing sustainability impacts and producing an annual GRI sustainability report. SMART consists of staff members from different departments within the Secretariat.
For earlier reports, a consultation process carried out according to the Guidelines and the GRI Learning Publication The GRI sustainability reporting cycle: A handbook for small and not-sosmall organizations identified material issues. Following internal discussion, it was decided that the same issues remained material for GRI in this reporting period. Therefore, this GRI report will focus on the same disclosures and will remain within the same boundaries as GRIs previous three sustainability reports.
2009/10
The most important material aspects identified for this report are: Materials Energy Emissions, Effluents and Waste Products and Services Compliance Transport Employment Labor/Management Relations Training and Education Diversity and Equal Opportunity Public Policy GRI is developing a new stakeholder consultation process to assist its review of material Indicator topics. This is planned to be implemented for the next report. As for the previous reports, it was decided that this report should include: Impacts of the Secretariats operations Impacts of the travel activities of the Board of Directors (Board), Technical Advisory Committee (TAC) and Stakeholder Council (SC) members which are directly related to GRI, and those of the ad hoc Working Groups convened to develop Framework content such as the Reporting Guidelines and Sector Supplements
reporters referencing GRIs guidance officially and unofficially, mean that capturing the full impact of the Framework as a product is problematic. In order to improve its understanding of the Frameworks reach and product responsibility, GRI will continue to expand its data collection and analysis work, and encourage the interaction and feedback of all those using its guidance. This report covers the performance of GRIs main operations in Amsterdam, the Netherlands, but does not include data from the four Focal Points operating during the reporting period in Australia, Brazil, China and India. These are mostly one-person operations and, in many cases, the staff are funded by and work from other organizations. These factors influence the scope of this report.
Subsidiaries and comparability
GRI has no subsidiaries. The operations of GRIs governance bodies (the SC, TAC and the Board) are included and declared on the same basis as those for the Secretariat. The impacts of other, non-GRI activities carried out by individual members of the governance bodies are not considered in this report.
Limitations
GRI provides technical reporting guidance to organizations and encourages a flexible, innovative and voluntary use of its Framework. While the use of its Framework by all organizations is encouraged, the preparation and publication of reports based on the Framework is the responsibility of those producing them. GRI tracks the use of its reports, mostly through the data collected by its Report Services team, Data Partners worldwide, and through its Learning, and Research and Development publications. Publications are often developed with external partners, such as the United Nations Global Compact and the International Organization for Standardization, and can capture some of the varied uses of reporting and its outcomes on strategy, operations and performance. But the widespread voluntary use of GRIs Framework, and the increasing number of
Re-statements
Some information particularly with regard to organizational profile does not change every year. Some information in this report is re-stated from previous reports. The effect of these re-statements is minimal or negligible they are disclosures of unchanged information. GRI presents re-statements for various reasons. GRIs reporting cycle is a learning process, with SMART improving and refining its data collection and presentation; different areas of the report are improved incrementally. Since its publication, the G3 Checklist - GRIs own resource - has enhanced its reporting and focused attention on areas requiring improvement or a new approach. There are also limits on GRIs internal capacity for data collection and interpretation. GRI does not have a dedicated sustainability or auditing department, and so must be selective in its efforts to initiate new and different disclosures.
GRI: 2.5 3.5 3.6 3.7 3.8 3.10 4.17
This was a Conference year

60 sessions 1209 participants from 77 countries 100 pieces of media coverage 1500 tweets youd expect a spike in GRIs use of paper and planes.
Indian D elegation at GRI 2010 Conference in Amsterdam
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GRI: EN26
RIs Global Conference on Transparency GRI Global Conference and Sustainability is a unique event, CO2 in tonnes Paper (recycled) gathering experts and practitioners connected to GRIs network to debate 586.63 2008 Conference 1303 the latest and most important developments in sustainability reporting, and reach consensus 773.3 2010 Conference on the best routes for progress. The Conference 1550 created significant impacts in this reporting period, revealed and illustrated by statistics. The and Angela Cropper, Assistant Secretary-General Conference had a big effect on GRIs printing and Deputy Executive Director, UNEP. Such and paper use, as did the increase in staff at the high-profile support showed the importance Secretariat. The biggest direct impact was on of sustainability on 2009/10 agenda. With an the global travel-related emissions, as a result of bringing 2008/09 together speakers and many others in the 2 2 exciting and engaging program, the Conference 3 2 1 2 attracted more than 1200 people from around the international GRI network. Europe 3 5 world, all of them using products, eating food and A diverse array of speakers brought their Asia 2 North America producing waste. value to the Conference. Among others they 1 South America There was no bottled water or plastic utensils included: HRH Prince of Wales (attending Africa 37 30 Australia and Oceania at the Conference, and paper waste was separated virtually), Georg Kell, Executive Director, UN and recycled. Organic food was served and the Global Compact, Kumi Naidoo, Executive Director, venue, RAI, has its Greenpeace International, Christine Loh, CEO, 40 employees Amsterdam52 employees own sustainability policy: http://www.rai.nl/en/rai/mvo/Pages/ Civic Exchange, Barbara Kux, Chief Sustainability default.aspx. Officer, Siemens AG, Hans Wijers, CEO, AkzoNobel
2009/10
Use of Recycled paper
Climate Neutral Group (CNG) credits helped limit the impacts of the Conference. CNG helped GRI to build in offset costs for the whole event, including participants air, train and car travel, indirect energy use at the venue, and accommodation for participants. GRI bought 1,546,65 Gold Standard Equivalent credits that were granted to the Landfill Gas Project in Turkey. The printed conference material that accounted for so much of GRIs paper consumption in 2009/10 was 100 percent recyclable. With an increase in attendance of more than 20 percent, GRI used 16 percent more paper for the 2010 Conference compared to the previous Conference. GRI plans a global conference every two to three years. The next one is scheduled for early 2013, and GRI hopes to continue to limit its conference-related sustainability impacts with some goals for the Conference including using a sustainable venue, recycled paper, and limiting travel-related emissions.
Conference -related emissions

Activity/ Emission 2007/08 2009/10
GHG or CO2 Only Air travel Other travel Venue Overnight accommodation Paper Usage Total
Amount tonnes CO2 offset 586.63 4.835 49.38 17.395 2.925 661.165
Total % of emissions offset 100% 100% 100% 100% 100% 100%
Amount tonnes CO2 offset 706.725 2.475 40 23.71 0.415 773.325
Total % of emissions offset 100% 100% 100% 100% 100% 100%
GRI ha d a s o lid ba sic a ppro ach to gr e e ning the ir 2 0 1 0 c o nfe re nce. Lo o king to t he fut ur e, I c ha lle nge G RI to have a m o re st r ate gic and ho list ic ap p ro ach, a nd to in cre as e pe r fo r m ance a c r o s s a ll t hr e e a r eas o f sust a ina bility. GRI s ho ul d b e de m o ns t r ating how sust a ina bility c a n a nd sho u ld be use d to im pr ove the eve nt expe rie nce a nd r e t urn o n inve s t m ent fo r t he S e c r etariat a nd a ll pa r t ic ipants.
Guy Bigwood, Sustainability Director, MCI Group (GRI Organizational Stakeholder) and President, Green Meeting Industry Council
B arbara Kux, Chief S ust ainabilit y O fficer, S iemen s AG
G eorg Kell, UNGC and Ernst Ligteringen, GRI
For more information on the conference, visit www. http://amsterdamgriconference.org/

GRI is a relatively small organization with a big reach. Mostly, GRI is a big communicator. This communication takes many forms; reporting guidance, events and personal appearances, publications, training, and sharing ideas with its network and media. GRIs big impacts are about paper, planes and people.
n 2009/10, the Secretariat had limited sustainability impacts. Its host city Amsterdam is renowned for its sustainability credentials. GRI is headquartered in a shared privatelyowned building; the other main tenant is the City of Amsterdams finance department. The owner takes responsibility for many of the buildings environmental impacts. GRI operates in a one-floor office of 52 employees; its environmental impacts are limited. GRI moved to a new office in early 2009, and the building has effective energy-saving systems in place, like movement sensitive lighting, using energy-saving light bulbs where possible. The buildings energy bill for communal areas like the bicycle parking bay, lobby and stairways is divided proportionately among the occupants. The heating system is partially regulated by the owner, and has a thermostat that only provides heating during office hours. Staff help reduce GRIs impacts by switching off all equipment outside work hours. Indirect greenhouse gas emissions decreased slightly in this reporting period; GRIs current building is more energy efficient than the last.
GRI: EN2 EN4 EN16
GRI has no vehicle fleet; its only direct emissions are office waste. Paper, printer cartridges, and electronic equipment disposal are all recycled; sanitary water is processed through the municipal water system. GRIs significant indirect emissions are the result of staff travel. But thats about planes and planes come later.
The Secretariats use of input materials is mainly related to paper and publishing. Office print outs, and Framework, promotional, Research and Development, and Learning publications, all use 100 percent recycled paper. Employees are made aware of their personal printing totals and there are targets to meet. There is an internal project to engage staff in identifying sustainable and unsustainable office practices, and so improve performance. The main improvement in this reporting year has been hitting the figure of 92 percent of recycled materials in communications products, an increase from 79 percent last reporting period.
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2009/10
Percentage of materials used that are recycled input materials

EN21 2007/08 2008/09 2009/10
Total Paper (kg) Recycled Paper (kg) Recycled Paper (%)

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5,873.00 3,514.00 60.00
4,738.00 3,733.89 78.81
5,820.66 5,400.26 92.78
Data reported is based on invoices from relevant vendors that relate to orders placed by GRI
GR I ha s a p ol i c y to mon i tor an d h ig h l i g ht p e r s onal pri n ti n g total s. Th is ha s r e al l y h el ped me redu ce my ow n p r i nt i ng an d be aware of un n e c e s s ar y p r i n ti n g i n gen eral. Now I t r y to r e a d more doc u men ts elec t r oni c al l y.
Letshani Ndlovu, Organizational Stakeholder Program Officer
Paper usage was monitored by reviewing the quantities bought from suppliers. For office printing, computers defaulted to print in black and white, and double sided. Used paper went into bins for the City of Amsterdam recycling service. GRIs procurement policy reached completion during the reporting year. It has many implications for GRIs sustainability performance. These include developing stronger relationships with local suppliers offering recycled products. GRI already uses a printing provider who offsets 100 percent of their printing-related GHG emissions, and does not use chemicals that cause Isopropryl emissions. Better still, GRIs Guidelines can be downloaded electronically. In many of GRIs management processes, the Operations department is responsible for policy development and ensuring the implementation of internal processes. SMART, the newly formed sustainability team, can now assist.
GRI did not incur any fines or non-monetary sanctions for noncompliance with environmental laws and regulations. This reporting year, GRI developed a tool for tracking staff travel and calculating the resulting CO2 emissions. Staff participate in this process; they must fill in details about their travel before submitting expense claims. Effective data collection makes it easier to set future targets for carbon footprint reduction, and the process raises staff awareness.
I love r iding my bic yc le to wo r k ! It is a wo nde r ful way to c o m m ute to t he o ffic e e a c h day a nd I know Im no t ha r m ing t he pla ne t do ing i t !
Crystal Crawford, Senior Coordinator, Communications Most employees used bikes to get to work. But more of that later bikes are about people. And GRI people can use a lot of planes.
GRI: EN2 EN26 EN28 EC6
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In 2009/10, emissions from staff air travel decreased by 13.3 percent. This is due to initiatives like using Webex and Skype to reduce the need for in-person meetings. Working Group members book their own travel and file a reimbursement to GRI. They must reveal their flight route and seat class. GRI will seek to record information on other methods of Working Group travel, like trains and taxis. GRIs calculation is that of the Greenhouse Gas Protocol Initiative, converting kilometers traveled into CO2 emissions. Most GRI people do not use planes to commute to the office, or cars. Secretariat staff are reimbursed for public transport costs in Amsterdam and the Netherlands, to encourage use of public transport. GRI declined the use of a communal car parking bay for the same reason. 31 Secretariat staff cycled to work in 2009/10. 18 took a bus, tram or train. Three walked. In the reporting year, it was proposed to extend GRIs Gold Standard Climate Neutral Group carbon offsetting from Conference-use to general Secretariat us, to further compensate emissions.
increase of nine percent from outside Europe, in 2009/10. GRI seeks international staff and has an open border recruitment policy; there is not a specific focus on local recruitment, although four of six members of the senior management team were Dutch, as were 37 percent of the entire staff. 25 percent of GRIs staff came from outside Europe. 73 percent of employees were female; senior management level was balanced. GRI also works hard to ensure diversity in its governance bodies. A statement was added to the Stakeholder Council clause in the Deed of Incorporation: The Board shall also take into account geographic and regional balance, as well as gender balance: Extending this clause was a goal stated in GRIs 2007/08 sustainability report. It was also noted that the gender balance of GRIs Board members needed improvement. Addressing this imbalance was identified as a priority for the Governance Nominating Committee. GRIs diversity policy states that all people should have equal employment and advancement opportunities regardless of sex, age, civil status, sexual orientation, creed, religion, and national and ethnic origin. There are no official diversity requirements in GRIs Deed of Incorporation, but the stated employment goal in the reporting period was to continue enhancing diversity in the Secretariat, which was achieved.
O n e of th e th i n gs I love a bo ut worki n g at G RI i s t he she e r vari ety of peopl e I ge t to s pe nd ti me wi th , th e pl ac e s IGlobal Conference GRI ge t GRI evaluates the salaries of seven different to h ear abou t, an d t he grtonnes Paper (recycled) Chief Executive, Deputy Chief Executive, e at job levels: CO in ex posu re to n ew a nd diffe r e nt Director, Manager, Coordinator, Assistant and c u l tu res an d l an gua ge s. Intern. The variation of ratio of average female/ 586.63
2
2008 Conference Ara Avakian, Senior Manager, Technology Solutions 2010 Conference
773.3
1303 male salaries is within two percent, irrespective of gender.
GRIs Secretariat is about as diverse as an office gets in the European Union. Secretariat staff came from 20 countries, with an
Employment benefits were set out in the 1550 Contract of Employment and Personnel Manual with its supplementary Employee Benefits Schedule.
G e ographica l re p re s e nt at i on of e m p l oye e s
2008/09
1 2 2 2 5 1 30
2009/10
3 2 Europe Asia North America South America Africa Australia and Oceania
GRI: EN17 EN18 EN29 EN26 EC7 LA1 LA14

12
3 2
37
40 employees
* **
52 employees
Nationality of employees is used as criteria for geographic representation. Data as at 30 June 2009/10
Sometimes benefits for staff are compensatory. Most of GRIs international staff will not retire in the Netherlands. Secretariat employees are insured under the national Pensions Act (AOW), but GRI does not have a Dutch pension scheme; under Dutch law a pension scheme applies to all employees. As compensation, all Secretariat staff receive a six percent contribution on top of their gross annual salary, to invest wherever they like.
Ive wor ke d at G RI for f ive ye ar s. D u e to person al cir c u m s t anc e s Ive h ad to make us e of s i g ni f i c a n t c are ti me. GR I s s u p p or t a n d system for c a r e l e ave has been v i tal.
Sam Brooksbank, IT Coordinator
Moving to Ho lla nd wa s a huge ste p fo r m e, but I fe lt it wa s wo r t h it fo r my pe r s o na l a nd pr o fe s s io na l deve lo pm e nt. GRI wa s a m a zingl y suppo r t ive, fr o m he lping m e find so m ewhe r e to live to s o m e how de - c o ding endle s s o ffic ia l do c um e nt s in D utc h. The m ove wa s s uc c e ss ful and I c o uldnt be ha ppie r !
Pietro Bertazzi, Manager, Policy and Advocacy
Other benefits include a collective health insurance package that significantly reduces the monthly premium for employees, reimbursing 50 percent of the costs for the mandatory health insurance premium. Commuting costs are reimbursed to a maximum of 150 per month. Overtime is compensated for staff up to management level by time in lieu, based on management approval. Every employee is entitled to compensation when taking care of a sick partner, child or family member; GRI pays up to two weeks salary per year. Expats receive additional support; expenses conform to Dutch tax regulations, and include help with relocation, housing and school fee allowances, and a paid ticket home once a year. Many people work at GRI as part of a wider international career. With staff from 20 countries, moving on is to be expected; in 2009/10, seven people moved on to new jobs. GRI aims to give staff career growth and job satisfaction, based on an annual performance review. In 2009/10, the average employee received 5.2 hours of external training, which includes First Aid training.
Overall labor/management relations strategy was discussed in the reporting year by the Chairman of the Board, the Audit, Finance and Remuneration Committee, and the Executive Management Team; the implications of the proposed strategy were then shared with the Chief Executive and HR and other senior managers, before affected staff members were consulted and the changes agreed in writing.
It c a n be diffic ult to e nga ge w it h m a na ge m e nt at GRI a nd unde r st a nd t he r at io na le be hind so m e de c isio ns. It wo uld be gr e at if we c o uld have so m e kind o f em ploye e r e pr e s e nt at io n a nd I lo o k fo r wa r d to s e e ing how t his w ill be deve lo pe d in t he next ye a r.
Carla Liberatore, Assistant, Deputy Chief Executive Office
GRI considers many other workplace human rights issues to be covered adequately by Dutch law, including Freedom of Association and Collective Bargaining, Child Labor, Forced and Compulsory labor, Security Practices and Indigenous Rights. An Overtime Compensation Policy and a Harassment policy are in place; no incidents of discrimination were reported this or any other reporting year. GRI does not currently screen its suppliers for human rights performance, but the draft Procurement Policy, which reached completion in the reporting year, will address this and other sustainability issues in procurement. GRI uses locally based suppliers whenever possible, to limit the impacts of goods transportation.
GRI: EC3 EC6 LA2 LA3 LA10 HR2 HR4
13
S atu B randt at GRI holidays par t y, with a gif t by lotter y

GRIs Secretariat is not dangerous to work in. Policy and procedure for occupational health and safety have been firmly in place since the Secretariat was established, and conform to Dutch law. During the reporting period, two employees were trained in First Aid procedures, the First Aid kit and fire extinguishers were placed better, and all new starters informed of escape routes; the HR Manager is responsible for awareness-raising about the latter. There were no serious injuries or diseases registered at GRI in the reporting year. Best of all, GRI reduced its sickness absence in the reporting year by embedding its existing absence rules and procedures. New office equipment, including ergonomic chairs, began to be rolled out in the Secretariat in the reporting period; this process will continue, with the aim of ensuring healthy working conditions. But GRI staff do travel. Air travel is in principle in the economy class, but to address the potentially tiring effects of long journeys and jet lag all travelers are encouraged to take compensatory respite time. When traveling to areas where there are endemic diseases, GRI encourages vaccinations and inoculations, and reimburses them. GRI also provides travel insurance to employees that covers worldwide medical expenses. Education, training and counseling with regard to serious diseases are all included in the mandatory governmental health package. In terms of the local community where GRI operates, GRI considers the Aspects of Community and Anti-competitive behavior to be not material. Gifts to GRI staff are shared communally by lottery! at the Secretariat end of year social event. GRI does not train its employees with regard to anti-corruption, but complies with Dutch law with regard to corruption, and has never been fined or otherwise censured. All kinds of institutions and supporters fund GRI. GRI ensures revenue streams are diverse and from balanced sources. Yearly totals are increasing; in 2009/10 GRI received 1, 871, 610 more in donations than it did the previous year. Many donations came from government ministries and agencies, well represented in GRIs Governmental Advisory Group. The reporting periods biggest donations were from the Foreign Ministries of Sweden, the Netherlands and Norway. But GRIs biggest overall donors were Organizational Stakeholders. They contributed an impressive 1, 051, 361. GRI Privacy Policy protects the privacy of those who participate in its network and engage with its website, which helps to ensure that GRI has never been complained against for breaches of customer privacy or losses of data, but does not consider that its product is injurious to customer health, is labeled poorly or incorrectly, marketed in a misleading way or not in compliance with regulations or codes. GRI engages in public policy development. Its mission to mainstream sustainability reporting is supported by the Report or Explain campaign forum, a convening space for any organization that advocates policy relating to sustainability reporting. GRI also engages with, and seeks advice from, government representatives: the Governmental Advisory Group, formed in 2008, advises GRI on an informal basis. Although not relevant for this report, GRI does have plenty to say about community, corruption, public policy, anti-competitive behavior and compliance. GRIs position and advice on these matters can be found in the place where GRI makes its biggest impact of all in its guidance, encouraging transparent and accountable reporting of sustainability performance by all organizations.
GRI: EC1 LA8 PR8 S03 SO4 SO5 S08
14
2009/10
GRIs K atherine M iles (far right) at the CSR A sia S ummit 2009
Acknowledgements
Contributors to GRIs sustainability report 2009/10 were: The Sustainability and Management Reporting Team: Marjella Alma, Tamara Bergkamp, Crystal Crawford, Shivani Rajpal, Amanda Smits, Elina Sviklina, and Peter Westra. With further contributions from: Ernandes Alves dos Santos, Marjolein Baghuis, Pietro Bertazzi , Sam Brooksbank, Krista Dutrieux, Lucy Goodchild, Orla Hennessy, Volker Hentsch, Wouter Huizinga, Monique Hutten, Maggie Lee, Alejandra Maruri, Letshani Ndlovu, Antoaneta Stefanova, Ian van der Vlugt, and all other GRI staff. Editor: Jack Boulter Concept, design and graphics Tuuli Sauren, INSPIRIT International Communications
Further Information
We will be happy to assist you at any if you have questions or comments: The Global Reporting Initiative P.O. Box 10039 1001 EA Amsterdam The Netherlands +31 (0)20 531 0000 info@globalreporting.org
GRI: 2.4 3.4

GRIs Nikki McKean-Wood (middle) at a GRI Introduc tor y Workshop in Indonesia
15
GRI Content Index

Application Level A Self-declared STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES
1. Strategy and Analysis
Profile Description Disclosure 1.1 Statement from the most senior decision-maker of the organization. Description of key impacts, risks, and opportunities. Name of the organization. Primary brands, products, and/ or services. Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. Location of organizations headquarters. Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. Nature of ownership and legal form. Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). Scale of the reporting organization. Significant changes during the reporting period regarding size, structure, or ownership. Awards received in the reporting period. Reporting period (e.g., fiscal/ calendar year) for information provided. Date of most recent previous report (if any). Reporting cycle (annual, biennial, etc.) Contact point for questions regarding the report or its contents. Process for defining report content. Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. Reported Cross-reference/ Direct answer Fully pg. 1 -3 Reason for omission Explanation
1.2
Fully
pg. 2-3
2. Organizational Profile
2.1 2.2 2.3 Fully Fully Fully pg. 4 pg. 4-5 Annex pg. 31-32
2.4
Fully
pg. 15
2.5
Fully
pg. 4
2.6 2.7
Fully Fully
pg. 4 pg.4 & Annex pg.33
2.8 2.9
Fully Fully
pg. inside cover, 35, 36, 39, 40 No significant changes
2.10
Fully
GRI received no awards
3. Report Parameters
3.1 Fully pg. 4
3.2 3.3 3.4
Fully Fully Fully
pg. 4 pg. 4 pg. 15
3.5 3.6
Fully Fully
pg. 6-7 pg. 6-7
16
2009/10
Application Level
Self-declared
STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES

3. Report Parameters
Profile Description Disclosure 3.7 State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope). Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols. Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/ acquisitions, change of base years/periods, nature of business, measurement methods). Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. Table identifying the location of the Standard Disclosures in the report. Policy and current practice with regard to seeking external assurance for the report. Reported Cross-reference/ Direct answer Fully pg. 7 Reason for omission Explanation
3.8
Fully
pg. 7
3.9
Fully
The basis of calculations and assumptions are stated under the respective Indicators and follow the definition of GRI Indicator Protocols.
3.10
Fully
pg. 7
3.11
Fully
No changes in scope from the previous reporting period.
3.12
Fully
pg. 16-30
3.13
Fully
This report is an update to the last report, in that GRI has decided to work within the same report parameters as for the last four reports. This report is selfdeclared on the basis of GRIs Application Level Check methodology but is not externally assured.
17
Application Level
Self-declared

4. Governance, Commitments, and Engagement
Profile Description Disclosure 4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Indicate whether the Chair of the highest governance body is also an executive officer. Reported Cross-reference/ Direct answer Fully pg. 4 & Annex pg. 32 Reason for omission Explanation
4.2
Fully
The Chair of the highest governance body is not executive officer
4.3
For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or nonexecutive members.
Fully
As at 30 June 2010, the Board of Directors consisted of 14 members, of which 13 are non-executive and independent directors and one is the Chief Executive of GRI. Annex pg. 31
4.4
Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organizations performance (including social and environmental performance). Processes in place for the highest governance body to ensure conflicts of interest are avoided. Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organizations strategy on economic, environmental, and social topics. Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.
Fully
4.5
Fully
Annex pg. 31
4.6
Fully
Each Board Member signs a Conflict of Interest Policy and Statement annually Annex pg. 31
4.7
Fully
4.8
Fully
pg. inside cover & 5
4.9
Procedures of the highest Fully governance body for overseeing the organizations identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. 2009/10
Annex pg. 32
18
Application Level
Self-declared

Profile Description Disclosure 4.10 Processes for evaluating the highest governance bodys own performance, particularly with respect to economic, environmental, and social performance. Explanation of whether and how the precautionary approach or principle is addressed by the organization. Reported Cross-reference/ Direct answer Fully Annex pg. 32 Reason for omission Explanation
4.11
Fully
The precautionary principle is an inherent part of GRIs mission, products and services, in that they are promoting greater measurement, understanding, transparency and accountability for sustainability performance. Indeed, through the Guidelines GRIs core product GRI prompts reporting organizations to explain how they are addressing the precautionary approach or principle. In terms of addressing the precautionary approach within GRIs day-to-day operations, GRI takes action by implementing its own sustainability reporting process, which helps to identify risks, opportunities and impacts. GRI is continuously working to improve its sustainability performance, which encompasses taking the precautionary approach. pg. 5
4.12
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic.
Fully
4.13
Fully
GRI does not have the mandate to represent its stakeholders through membership. GRI can only represent the substantive outcome of the stakeholders inputs to the development of the Reporting Framework and its general experience in the area of sustainability reporting. Annex pg. 32-33
4.14
List of stakeholder groups engaged by the organization.
Fully
19
Application Level
Self-declared

Profile Description Disclosure 4.15 Basis for identification and selection of stakeholders with whom to engage. Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Reported Cross-reference/ Direct answer Fully Annex pg. 32 Reason for omission Explanation
4.16
Fully
Annex pg. 33
4.17
Fully
Pg. 7
STANDARD DISCLOSURES PART II: DISCLOSURES ON MANAGEMENT APPROACH (DMAS)

G3 DMA DMA EC Aspects Description Disclosure on Management Approach EC Economic performance Reported Cross-reference/ Direct answer Fully pg. 13 Reason for omission Explanation
Market presence Indirect economic impacts
Fully Not
pg. 13
Not applicable Due to GRIs small size and the nature of its activities, there are not indirect impacts.
DMA EN Aspects
Disclosure on Management Approach EN Materials Energy Water
Fully Fully Not
pg. 10, 11, 12 pg. 10 & 11
Not material GRIs main operations are conducted from a small office, and its core business revolves around gathering knowledge, communication and the development of guidance documents. As a result, GRI has a relatively small environmental impact. GRIs main operations are conducted from a small office, and its core business revolves around gathering knowledge, communication and the development of guidance documents. As a result, GRI has a relatively small environmental impact.
Biodiversity
Not
Not material
Emissions, effluents and waste

20
Fully
pg. 10
2009/10
Application Level
Self-declared

G3 DMA DMA EN Description Disclosure on Management Approach EN Products and services Reported Cross-reference/ Direct answer Fully pg. 4, 5 Reason for omission The GRI product and services do not have a relevant environmental impact, except for paper and traveling. Due to the nature of the Secretariats operation as a relatively small office based organization, the establishment of a management approach related to environmental compliance has so far not been considered necessary. GRIs main operations are conducted from a small office, and its core business revolves around gathering knowledge, communication and the development of guidance documents. As a result, GRI has a relatively small environmental impact. Explanation
Compliance
Not
Not applicable
Transport Overall
Fully Not
pg. 11, 12
Not material
DMA LA Aspects
Disclosure on Management Approach LA Employment Labor/management relations Occupational health and safety Training and education Diversity and equal opportunity
Fully Fully Fully Fully Fully Fully Fully Not
pg. 12-13 pg. 13 pg. 14 pg. 13 pg. 12 pg. 11 pg. 12
Not material
DMA HR Aspects
Disclosure on Management Approach HR Investment and procurement practices Non-discrimination Freedom of association and collective bargaining
GRIs main operations are conducted from a small office in Amsterdam and covered by Dutch law where this right is protected. GRIs main operations are conducted from a small office in Amsterdam, where no child labor, forced or compulsory labor, security practices, or indigenous rights are involved Paper, Planes and People
Child labor Forced and compulsory labour Security practices Indigenous rights
Not Not Not Not
Not applicable Not applicable Not applicable Not applicable
21
Application Level
Self-declared

G3 DMA DMA SO Aspects Description Disclosure on Management Approach SO Community Reported Cross-reference/ Direct answer Not pg. 14 Reason for omission Not material GRI deems this Aspect to be not material given its small size and nature of operations. Explanation
Corruption Public policy Anti-competitive behavior
Fully Fully Not
pg. 14 pg. 14 pg. 14
GRI deems this Aspect to be not material given its small size and nature of operations.
Compliance DMA PR Aspects Disclosure on Management Approach PR Customer health and safety
Fully Not
pg. 14
Not material Given the very limited direct impact of GRIs outputs and processes. Given the very limited direct impact of GRIs outputs and processes. Given the very limited direct impact of GRIs outputs and processes. Given the very limited direct impact of GRIs outputs and processes.
Product and service labelling
Not
Not material
Marketing communications
Not
pg. 5
Not material
Customer privacy Compliance
Fully Not
pg. 14
Not material
STANDARD DISCLOSURES PART III: PERFORMANCE INDIC ATORS

Economic
Performance Indicator Description Reported Cross-reference/ Direct answer Reason for omission Explanation
KEY:
CORE
Economic performance
CORE Indicator
EC1 CORE
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. Financial implications and other risks and opportunities for the organizations activities due to climate change. Coverage of the organizations defined benefit plan obligations.
Fully
pg. 14 & Annex pg. 38
EC2 CORE
Fully
No significant financial implications were identified. Page 13
EC3 CORE
Fully
22
2009/10

Economic
Performance Indicator EC4 CORE EC5
Application Level
Self-declared
STANDARD DISCLOSURES PAR T III: PERFORMANCE INDIC ATORS

Description Reported Cross-reference/ Direct answer Reason for omission Explanation
Economic performance
Significant financial assistance received from government. Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. Understanding and describing significant indirect economic impacts, including the extent of impacts. Fully Annex pg. 39
Market presence
Not
EC6 CORE
Fully
pg. 13 & Annex 40
EC7 CORE
Fully
Page 12
Indirect economic impacts

EC8 CORE Not Not applicable This Indicator is intended for major public infrastructure that can have a noticeable economic or community impact. This does not apply to GRI. It was not considered material during the stakeholder consultation process carried out to decide the scope of this report.
EC9
Not
Not material
Environmental Materials
EN1 CORE Materials used by weight or volume. Not Not material As a small office, GRI did not consider the weight and volume of used material as generating significant environmental impact.
EN2 CORE
Percentage of materials used that are recycled input materials. Direct energy consumption by primary energy source. Indirect energy consumption by primary source.
Fully
pg. 10, 11 & Annex pg. 34
Energy
EN3 CORE EN4 CORE Not Partially pg. 10, Annex 34 Not applicable Not available GRI does not use primary energy sources. Currently this data is held by the company responsible for the whole building and not GRI. To be reported in 2015.
23
Application Level
Self-declared

Environmental
Performance Indicator Description Reported Cross-reference/ Direct answer Reason for omission Explanation
Energy
EN5 Energy saved due to conservation and efficiency improvements. Initiatives to provide energyefficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Initiatives to reduce indirect energy consumption and reductions achieved. Total water withdrawal by source. Not
EN6
Not
EN7
Not
Water
EN8 CORE Not Not material The water source for GRIs office is public and the total volume withdrawn does not represent significant environmental impact.
EN9
Water sources significantly affected by withdrawal of water. Percentage and total volume of water recycled and reused. Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Habitats protected or restored. Strategies, current actions, and future plans for managing impacts on biodiversity. Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. Total direct and indirect greenhouse gas emissions by weight. Other relevant indirect greenhouse gas emissions by weight.
Not
EN10
Not
Biodiversity
EN11 CORE Fully GRI does not own or lease land in or adjacent to areas of high biodiversity. GRI does not own or lease land in or adjacent to areas of high biodiversity.
EN12 CORE
Fully
EN13 EN14
Not Not
EN15
Not

EN16 CORE EN17 CORE Fully pg. 10 & Annex pg. 34
Fully
24
2009/10
Application Level
Self-declared

Environmental
Performance Indicator EN18 Description Reported Cross-reference/ Direct answer Reason for omission Explanation

Initiatives to reduce greenhouse gas emissions and reductions achieved. Partially pg. 12 Not available GRI did not report on the extent of greenhouse gas emissions reductions achieved during the reporting period as a direct result of the initiative(s) in tonnes of CO2 equivalent. GRI does not currently have a management system in place to track this data. To be reported in 2015.
EN19 CORE
Emissions of ozone-depleting substances by weight.
Fully
The activities of GRI do not contribute to such emissions. The activities of GRI do not contribute to such emissions.
EN20 CORE
NOx, SOx, and other significant air emissions by type and weight.
Fully
EN21 CORE
Total water discharge by quality Not and destination.
Not material
All water discharge comes from household facilities only and is an insignificant volume. Volumes of waste GRI produces do not represent a significant impact.
EN22 CORE
Total weight of waste by type and disposal method.
Not
Not material
EN23 CORE
Total number and volume of significant spills.
Fully
GRI does not produce chemicals or other hazardous liquid substances.
EN24
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organizations discharges of water and runoff. Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
Not
EN25
Not
Products and services

EN26 CORE Partially pg. 8, 11-12 Not material Noise and effluents associated with GRIs products and services were not reported as they were determined to be insignificant.
EN27 CORE
Percentage of products sold and their packaging materials that are reclaimed by category.
Fully
GRIs products do not have reclaimable packaging materials.
25
Application Level
Self-declared

Environmental
Performance Indicator EN28 CORE Description Reported Cross-reference/ Direct answer Reason for omission Explanation
Compliance
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. Fully pg. 11, GRI did not incur any fines (significant or otherwise) or nonmonetary sanctions for non-compliance with environmental laws and regulations. There were no cases brought through the dispute resolution mechanisms pg. 12
Transport
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organizations operations, and transporting members of the workforce. Total environmental protection expenditures and investments by type. Fully
Overall
EN30 Not
Social: Labor Practices and Decent Work Employment

LA1 CORE LA2 CORE LA3 Total workforce by employment type, employment contract, and region. Total number and rate of employee turnover by age group, gender, and region. Benefits provided to fulltime employees that are not provided to temporary or part-time employees, by major operations. Percentage of employees covered by collective bargaining agreements. Fully pg. 12 & Annex pg. 35
Fully
Fully
pg. 13
Labor/management relations
LA4 CORE Fully As a small administrative operation, the staff members of the GRI secretariat are covered by regular Dutch labor regulations. No collective agreements apply. Annex pg. 37
LA5 CORE
Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.
Fully
Occupational health and safety

LA6 Not
26
2009/10
Application Level
Self-declared

Social: Labor Practices and Decent Work
Performance Indicator LA7 CORE Description Reported Cross-reference/ Direct answer Reason for omission Explanation
Occupational health and safety

Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Health and safety topics covered in formal agreements with trade unions. Average hours of training per year per employee by employee category. Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. Percentage of employees receiving regular performance and career development reviews. Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. Ratio of basic salary of men to women by employee category. Fully Annex pg. 37
LA8 CORE
Fully
pg. 14
LA9
Not
Training and education

LA10 CORE LA11 Fully pg. 13 & Annex pg. 37
Not
LA12
Fully
Annex pg. 38
Diversity and equal opportunity

LA13 CORE Partially Annex pg. 36 Proprietary information Governance body values do not permit GRI to disclose data on governance bodies by age group, or employees and governance bodies by minority group.
LA14 CORE
Fully
pg. 12
Social: Human Rights Investment and procurement practices

HR1 CORE Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. Not Not material GRI does not make any type of investments.
HR2
Fully
pg. 13; No significant suppliers have undergone screening on human rights
27
Application Level
Self-declared

Social: Human Rights
Performance Indicator HR3 Description Reported Cross-reference/ Direct answer Reason for omission Explanation
Investment and procurement practices

Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. Total number of incidents of discrimination and actions taken. Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. Not Not Material.
Non-discrimination
HR4 CORE Fully pg. 13
Freedom of association and collective bargaining

HR5 CORE Fully GRIs main operations are conducted from a small office in Amsterdam and governed by Dutch labor law where this right is protected. GRI s main operations are conducted from a small office in Amsterdam, where no child labor is involved. GRI main operation are conducted from a small office in Amsterdam, where no forced or compulsory labor is involved.
Child labor
HR6 CORE Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. Percentage of security personnel trained in the organizations policies or procedures concerning aspects of human rights that are relevant to operations. Total number of incidents of violations involving rights of indigenous people and actions taken. Fully
Forced and compulsory labor

HR7 CORE Fully
Security practices
HR8 Not
Nmot
HR9 Not
Social: Society Community

SO1 CORE Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. Not Not material Because of the small impact of GRIs headquarters on the surrounding community of the City of Amsterdam, this Indicator is deemed not relevant.
28
2009/10
Application Level
Self-declared

Social: Society
Performance Indicator SO2 CORE Description Reported Cross-reference/ Direct answer Reason for omission Explanation
Corruption
Percentage and total number of business units analyzed for risks related to corruption. Not Not material As an office-based organization located in Amsterdam, GRI is in full compliance with Dutch Law on Aspects relating to corruption issues
SO3 CORE
Percentage of employees trained in organizations anti-corruption policies and procedures. Actions taken in response to incidents of corruption. Public policy positions and participation in public policy development and lobbying. Total value of financial and inkind contributions to political parties, politicians, and related institutions by country. Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.
Fully
pg. 14
SO4 CORE SO5 CORE SO6
Fully
pg. 14
Public policy
Fully pg. 14
Not
Anti-competitive behavior
SO7 Not
Compliance
SO8 CORE Fully pg. 14
Social: Product Responsibility Customer health and safety

PR1 CORE Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Not Not material Given the very limited direct impact of GRIs outputs and processes.
PR2
Not

PR3 CORE Not Not material Given the very limited direct impact of GRIs outputs and processes.
29
Application Level
Self-declared

Social: Product Responsibility
Performance Indicator PR4 Description Reported Cross-reference/ Direct answer Reason for omission Explanation

Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Not
PR5
Not
Marketing communications
PR6 CORE Not Not material Given the very limited direct impact of GRIs outputs and processes.
PR7
Not
Customer privacy
PR8 Fully pg. 14
Compliance
PR9 CORE Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Not Not material Given the very limited direct impact of GRIs outputs and processes.
30
2009/10
Annex
The information provided in this Annex is to be used in combination with information disclosed in the narrative sections of this report.
Governance
GRI does not have shareholders in the traditional financial sense, but it does have many stakeholders with an interest in GRIs activities. There are varied mechanisms for stakeholders and employees to provide recommendation or direction to the Board: The Chief Executive, SC and the TAC provide formal recommendations to the Board; employees can raise issues directly with the Chief Executive; GRIs website provides many contact points for stakeholders to use for comments or suggestions; and any interested organization can become an Organizational Stakeholder, and so participate in elections for Stakeholder Council membership. None of the members of the highest governance bodies receives any remuneration or in-kind compensation for their Board, SC or TAC duties, and there are no specific compensation incentives related to GRIs performance. Directors, the Chief Executive, and all other staff members are evaluated through performance reviews; GRI
has a policy to pay wages comparable to other similar organizations, for all positions. Wage scales are dependent on the level of responsibility and the extent of expertise and experience required. The GRI Nominating Committee (GNC) coordinates the nominations of new governance body members and determines the qualifications and expertise required for guiding GRIs strategy on economic, environmental and social topics, as well as for any other topics it feels are relevant to a particular role. Chapter 6 of the GRI Deed of Incorporation outlines the role and responsibility of the GNC. The GNC comprises six members, two of whom are appointed by the Board and two of whom are appointed by the SC. The Chairman of the Board and the Chairman of the SC serve ex officio on the GNC. When the GNC is discussing Board nominations, the Chairman of the Board serves as the fifth member and when it is discussing SC nominations the Chairman of the SC serves as the fifth member. The Board Chairman presides
GRI: 4.4 4.5
31
and votes at deliberations of Board and TAC nominations, and may attend and speak but not vote on SC nominations. The SC Chairman presides and votes at deliberations of SC nominations, and may attend and speak but not vote on Board nominations. SC members vote to accept or reject the new members of the Board recommended by the GNC. The responsibilities of the GNC have been expanded beyond its original mandate stated in the Deed of Incorporation through a 2004 Board resolution that charges them to also make recommendations for the TAC and a slate for the annual election of SC members. The Board generally meets twice a year; the Board Sub-Committee and the Audit, Finance and Remuneration (AFR) Committee can act on its behalf between Board meetings (governed by Board, Board Sub-Committee and AFR Rules and Procedures).The procedure by which the Board (or its substitute as described above) carries out this oversight is as follows: Guided by the Board and the SC, the GRI Secretariat prepares a yearly Development Plan for the organization, in which it sets objectives including sustainability goals (economic, environmental, and social) for GRI. The Board receives this Development Plan for approval and assesses the opportunities, risks and any adherence and compliance requirements. The Board Sub-Committee engages in conference calls to advise the Chief Executive where significant management and/or operational decisions need to be made. The Board monitors the progress made towards reaching the goals. Under exceptional circumstances (i.e., where decisions cannot be delayed to the next Board meeting and where a consultation with the
full Board is not feasible), the Board SubCommittee can decide on urgent governance matters on the Boards behalf. Furthermore the Audit, Finance and Remuneration Committee have regular meetings and conference calls to assist the Board in the exercise of its fiduciary duties regarding the management of the organizations financial resources.
GRIs governance structure is arranged to set limits on the length of governing terms. The re-appointment of Board members for a second consecutive term serves as an opportunity for evaluation by appointing parties of the performance of those who wish to be considered for an additional term. There is also a formal procedure for the Chief Executives performance to be reviewed by the Board of Directors. As a multi-stakeholder organization, GRI engages many different groups in the development and promotion of the Sustainability Reporting Framework and all other GRI services. In a sense, any interested party can be considered a GRI stakeholder: much of GRIs work is open to public comment. The main stakeholders who influence GRIs performance or are influenced by it are:
INTERNAL:
Board of Directors (main decision-making body), Stakeholder Council, Technical Advisory Committee, Organizational Stakeholders, and Secretariat staff members.
GRI: 4.7 4.9 4.10 4.14 4.15
EX TERNAL:
Donors/Sponsors, GRI Guidelines users, other normative standard setters/framework providers, trade and industrial associations, partners for specific activities (with whom GRI holds a Memorandum of Understanding), accountancy associations, assurance providers for non-financial reports, consultants, service providers/reporting
32
2009/10
From lef t to right: Roel Nieuwenk amp, D irec tor International Trade and G lobalization, vice chair of the OECD Investment Committee, M inistr y of Economic Affairs, Netherlands; Teresa Fogelberg, GRI D eput y Chief Exec utive; Professor Mer v yn E . King, Chairman of the GRI B oard of D irec tors.
professionals, suppliers of goods or services to the Secretariat, prospective donors/partners, opinion makers in the sustainability and business context, business schools and academic institutions, training organizations in the CSR field, The City of Amsterdam, the Netherlands, key information user/reader communities: non-governmental organizations, labor unions, investors, and external charters/initiatives: Earth Charter, OECD, and Realizing Rights: the Ethical Globalization Initiative, UNCTAD, UNEP, UNEPFI, UNGC and governmental agency representatives. The list above was compiled by using the criteria of influenced by or influences GRIs performance and goals. GRI has frequent contact with its stakeholders: the GRI monthly online Newsletter; engaging with practitioners networks for projects such as Sector Supplements or Guidelines revision projects; issuing public invitations to open workshops in various locations on various topics;
organizing the GRI Conferences in 2006, 2008 and 2010; encouraging dialogue in the wider network through the GRI LinkedIn Group and other social media platforms; holding national and regional Organizational Stakeholder meetings; convening Working Groups for developing Framework material; asking for feedback on draft guidance via online surveys that are launched for public comment periods; and responding to emails sent to the multitude of GRI contact email addresses posted on the GRI website.
Profile Disclosure
Markets served: the language availability of GRIs Reporting Guidelines; Bulgarian, Georgian, Portuguese (Brazil), Chinese, German, Portuguese (Portugal), Croatian, Greek, Russian, Czech, Hebrew Slovakian, Danish, Hungarian, Spanish, Dutch, Italian, Swedish, English (original), Japanese, Turkish, Finnish, Korean, French, and Polish.
GRI: 4.14 4.16

From lef t to right: Nikki McKean-Wood, GRI OS Program Manager; Nelmara Arbex, GRI D eput y Chief Exec utive; O laf B rugman, R abobank CSR Manager; S usan B lesener, Novo Nordisk D irec tor of Corporate Accountabilit y.
33
EN2 PERCENTAGE OF MATERIALS USED THAT ARE RECYCLED INPUT MATERIALS
Use of Recycled paper

Total Paper (kg) 5,873 4,738 5,400.26 3,514 2007/08 3,773.89 2008/09 2009/10 Recycled Paper (kg) 5,820.66
EN4 INDIREC T ENERGY CONSUMPTION BY PRIMARY SOURCE

EN4 2007/08 2008/09 3 2009/10 4
Electricity Consumption (GJ Heating Consumption (GJ)2

1 2 3 4 5
296.4 6 427.8 7
314.9 4 627.7 5
301.3 1 446.1 3
6 7
Reported as 83,684 kwh (GHG Protocol conversion factor 1GJ = 277.8kwh ) Gas natural Reported as 13.277 m3 (GHG Protocol conversion factor Reported as 87.486,1 kwh Jan/Jun 2009 reported as Dm3 Dutch cubic meter and converted to MJ by RWE Energy Netherland n.v. conversion factor: 15.367,4 Dm3 x35.17= MJ Reported as 82347.15 kWh Reported as 118866.67 kWh
EN16 - TOTAL DIREC T AND INDIREC T GREENHOUSE GAS EMISSIONS BY WEIGHT

The estimate of indirect greenhouse gas emissions has been calculated based on the guidance in this Indicator and on the statistics given by the providers, as shown in the following table:
Tonnes of CO2 2007/08 2008/09 3 2009/10 4
Electricity Consumption Heating Consumption

1 2 3 4
32.7 1 25.0 2
39.4 48.98
32.47 46.87
83.684Kwh converted at 0.3913Kg CO2 as provided by Nuon Annual Report 2007, p. 47 Converted to tonnes of CO2 using the GHG protocol Used emission factor 447.33 grams CO2 / kWh for calculation during that year Used emission factor 394.32 grams CO2/kWh for calculation during that year
EN17 OTHER RELE VANT INDIREC T GREENHOUSE GAS EMISSION BY WEIGHT

Air Travel (in tonnes Co2) 2007/08 2008/09 2009/10
Total GRI operations air travel in tonnes Co2 Working groups Secretariat and working groups Board Stakeholder Council Technical Advisory group Governance Bodies Conference TOTAL air travel in tonnes CO2
1.
300.40 126.81 424.00 526.46 45.95 26.02 14.48 86.42 586.63 887.03
706.61 116.67 399.65 540.67 49.64 97.16 19.14 165.94 706.61
612.88 75.42 146.64 222.06 27.84 38.68 11.82 78.34 773.33 1386.21
Secretariat1
As noted in the last GRI sustainability report, GRIs monitoring of business travel prior to this reporting period was combined with Secretariat and Working Group data. GRI held conferences in the fiscal years 2007/08 only.
34
2009/10
LA1 TOTAL WORKFORCE BY EMPLOYMENT T YPE, EMPLOYMENT CONTR AC T, AND REGION

Employment type 30-Jun-08 30-Jun-09 30-Jun-10
Full-time Part-time TOTAL

Contract type
29 4 33
30-Jun-08
37 3 40
30-Jun-09
48 4 52
30-Jun-10
Indefinite Definite Secondment Internships Volunteers TOTAL Total excl. intern/volunteers
16 14 0 3 0 33 30
14 23 0 3 0 40 37
18 27 0 7 0 52 45
LA2 TOTAL NUMBER AND R ATE OF EMPLOYEE TURNOVER BY AGE GROUP, GENDER, AND REGION
The following figures are calculated only on formal employee figures: interns and volunteers are not considered due to the legal nature of their contracts.
TOTAL
Employee turnover 2007/08 2008/09 2009/10
Turnover in numbers %
10 33.33%
6 16.22%
7 15.56%
AGE GROUPS
# Age Group <30 #Age Group 30-50 # Age Group >50
5 4 1
2 4 0
4 3 0
GENDER
# Male # Female
1 (7.14%) 9 (47.36%)
1 (8.33%) 5 (17.85%)
3 (21.43%) 4 (10.52%)
REGION
Europe Asia North America South America Africa Australia and Oceania
7 0 1 1 1 0
5 1 0 0 0 0
5 1 1 0 0 0
35
LA13 COMPOSITION OF GOVERNANCE BODIES AND BREAKDOWN OF EMPLOYEES PER C ATEGORY ACCORDING TO GENDER, AGE GROUP, MINORIT Y GROUP MEMBERSHIP, AND OTHER INDIC ATORS OF DIVERSIT Y GENDER
Employee Gender Balance

18 16 14 12 10 8 6 4 2 0 2007/08
Vol unt ee Ad min Inte r Coo istra rn rdin tor Ma ator n D age De irector Ch ief puty r Exe CE cut ive
Male Female 2008/09

Vol unt ee Ad min Inte r Coo istra rn rdi tor Ma nator n Dir ager Ch Depu ector ief Exe ty CE cut ive
2009/10*
Vol unt ee Ad min Inte r Coo istra rn rdin tor Ma ator n Dir ager Ch Depu ector ief Exe ty CE cut ive
Total sta = 52 F= 73% M= 27%
Total sta = 33 F= 58% M= 42%
Total sta = 40 F= 70% M= 30%
*Data at 30 June
Governance Bodies Gender Balance Governance Bodies Gender Balance

60
60 50 50 40 40 30 30 20 20 10 10 0
0 2007/08 2008/09 2009/10* Male Female Male Female
*Data at 30 June
Employee age groups 2007-10 Employee age groups 2007-10

6 4 10 6 1 28 7
6 6
4
15
B Sta oard D keh o B irec TecStaldeoard tors hnike r CouDir cahol nc ec d Tec l Adver Cil tors Chn iso ou om icm ry nc alit Ae tdv il Com e iso mit ry B oa tee Sta r keh d Dir oldBo ecto TecSta er ard rs hnike CouDir cahol nc ec d Tec l Adver Cil tors Chn iso ou om icm ry nc alit Ae tdv il Com e iso mit ry B tee Sta oard D keh oldBo irecto ard rs TecSta er C hnike ouDir cahol nc ec d Tec l Adver Cil tors Chn iso ou om icm ry nc alit Ae tdv il Com e iso mit ry tee
2007/08
2008/09
2009/10*
10 7
14
1 28
56 - 65
14
7 10
15
8
7
9 2008/09
56 - 46 - 55 65 46 - 36 - 45 55 36 - 26 - 35 45 26 - 15 - 25 35 15 - 25 9
8
2007/08
10
2009/10*
*Data at 30 June
36
2007/08
2008/09
2009/10*
2009/10
LA5 MINIMUM NOTICE PERIOD(S) REGARDING OPER ATIONAL CHANGES, INCLUDING WHE THER IT IS SPECIFIED IN COLLEC TIVE AGREEMENTS
Labor contracts have a minimum notice period (by law) of one month for the employee and one month for the employer. The maximum notice periods (by law) are three months for the employee and six months for the employer. By law, a notice period is not required for definite contracts. However, in the spirit of Good Working Conditions (in Dutch Goed Werkgeverschap), GRI always considers possible extension of a definite contract at least two months prior to the expiration date (via a performance review).
LA7 R ATES OF INJURY, OCCUPATIONAL DISEASES, LOST DAYS, AND ABSENTEEISM, AND NUMBER OF WORK-RELATED FATALITIES BY REGION
2007/08 Injury rate (IR) Occupational diseases rate (ODR) Lost day rate (LDR) Absentee rate (AR)
1 2 3
2008/09 2 0 0 291 days (2.40%)1
2009/10 1 0 0 130 days (0.8%)
2 0 0 433 days (4.0%)2
Netherlands national average was 4.6% in 2009. (Source: CBS) Netherlands national average was 4.3% in 2008. (Source: CBS) Netherlands national average was 5.1% in 2007. (Source: CBS) Minor (first-aid level) injuries are included in data. Days means scheduled work days not calendar days. Lost days count begins the day after the accident. Dutch law is applied for recording and reporting accident statistics.
LA10 AVER AGE HOURS OF TR AINING PER YEAR PER EMPLOYEE BY EMPLOYEE C ATEGORY
Employee Category Number of staff at 30 June 2010 Hours training in total per category Average hours per employee per category
Chief Executive Deputy Chief Executive level Directors level Managers level Coordinator level Administrators level Intern level Volunteer level Total
1
1 1 4 12 16 9 9 0 52
0 0 0 80 72 72 48 0 272
0.00 0.00 0.00 6.67 4.50 8.00 5.33 0.00 5.2
These training hours refer only to external training courses.
37
LA12 PERCENTAGE OF EMPLOYEES RECEIVING REGULAR PERFORMANCE AND C AREER DE VELOPMENT RE VIE WS
During the reporting period only those employees whose labor contract expired before 30 June 2010 have received a formal performance appraisal and review (LA12). Due to the Global Conference (May 2010), all other performance reviews are re-scheduled to January 2011 to align with the calendar year.
LA 12 2007/08 2008/09 2009/10
Number of employees Percentage of employees who received a formal performance appraisal and review
33
40
52
100%
100%
5%
EC1 - DIREC T ECONOMIC VALUE GENER ATED AND DISTRIBUTED, INCLUDING RE VENUES, OPER ATING COSTS, EMPLOYEE COMPENSATION, DONATIONS AND OTHER COMMUNIT Y INVESTMENTS, RE TAINED EARNINGS, AND PAYMENTS TO C APITAL PROVIDERS AND GOVERNMENTS
These figures are taken from the Audited Annual Report approved by the Board for the financial year 2009/10, 2008/09 & 2007/08.
EC11 (all amounts in Euro) 2007/08 2008/09 2009/10
Revenues Income2 Revenues from financial investments Revenues from sales of assets Operating costs Employee wages and benefits Total payroll Total benefits Payments to providers of funds Dividends to shareholders Interest payments to providers of loans Other payments of interest for debts and borrowings Payments to government Community investments Voluntary donations and investments of funds Infrastructure investments
1 2
5,407,454 0 0 3,275,614 1,605,950 428,279 Not applicable3 7,567 (14,035)4 0 0 0 0 0 0 Not applicable3 2,965 (3,571)4 1,663,589 408,790 1,919,033 4,122,048 0 0
5,993,658 0 0 3,122,233 2,070,747 581,069 Not applicable3 63 (1,551)4 0 0 0
3 4
The definitions for the revenue items are taken from Indicator Protocol EC1 in the GRI G3 Guidelines. Income includes: grants, sponsorships, specific projects, OS fees, conference fees, training certification fees, publication sales and level check fees. GRI has no dividends to share, nor has it financial shareholders to consider. Received more interest than paid.
38
2009/10
Income by donor for the financial year 2009/10

INCOME RECOGNIZED BY C ATEGORY FOR THE FINANCIAL YEAR 2009/10
2007/08 2008/09 2009/10
Unrestricted Funds Organizational Stakeholders Governments & International Organizations Foundations Total Unrestricted Funds Restricted Program Funds Governments & International Organizations Corporations Total Restricted Program Funds Restricted Project Funds Governments & International Organizations Corporations Total Restricted Project Funds Support and Services Other SUB TOTAL Conference & Readers Choice Award GRAND TOTAL
926,014 40,000 966,014
1,081,504 408,346 20,225 1,510,075
1,051,361 306,997 75,000 1,433,358
386,889 60,382 447,271
689,744 59,164 748,908
694,949 71,257 766,206
269,691 532,960 802,651 462,958 218,704 2,897,598 2,509,856 5,407,454
370,238 505,029 875,267 717,464 270,334 4,122,048 4,122,048
188,482 452,613 641,095 1,094,861 82,280 4,017,800 1,975,858 5,993,658
EC4 - SIGNIFIC ANT FINANCIAL ASSISTANCE RECEIVED FROM GOVERNMENT

These figures are taken from the Audited Annual Report approved by the Board for the financial years 2009/10, 2008/09 and 2007/08.
EC4 (all amounts in Euro) 2007/08 2008/09 2009/10
Tax relief/credits Investment Grants, research and development grants, and other relevant types of grants Other financial benefits received or receivable from any government for any operation
1
170,668
151,310
201,244
706,7402
1,044,9742
1,179,1332
03
GRI could reclaim VAT up to and including December 2008 when net invoice amount is above EUR 225.00. As per 1 January 2009 GRI can only reclaim VAT from certain activities. Donations from the Dutch Ministry of Foreign Affairs, the Dutch Ministry of Environment and Spatial Planning (VROM), the Dutch Ministry of Economic Affairs, the City of Amsterdam, Norwegian Government and Swedish Government. Secondment from the Dutch Ministry VROM ended in December 2006.
GRIs tax position: As a foundation (Stichting) under Dutch law, GRI is eligible and has qualified for a 0% tax status on corporate tax obligations. Under certain conditions GRI is allowed to claim back VAT paid on goods and services. GRI filed for VAT refunds quarterly on invoices greater than 225.00 up to 31 December 2008. As per 1 January 2009 GRI files the refund monthly for the VAT of the direct expenditures of certain activities. GRI has VAT exemption on its monthly recurrent payment of rent. GRI does not receive any subsidies, awards, royalty holidays, financial assistance from Export Credit Agencies, or other financial incentives. There is no governmental representation in the governance structure of GRI.
39
EC6 - POLIC Y, PR AC TICES, AND PROPORTION OF SPENDING ON LOC ALLY-BASED SUPPLIERS AT SIGNIFIC ANT LOC ATIONS OF OPER ATION
For this report GRI considers all suppliers based in The Netherlands as locally-based suppliers. There is no policy or practice in place that specifies that GRI has to contract suppliers locally. Decisions on supplier selection were mainly taken based on cost effectiveness, quality considerations (including suppliers environmental policies where relevant) and timeliness of delivery.
Region 2007/08 2008/09 2009/10
Netherlands International Total
EUR 562,139 404,068 966,207
# of suppliers 141 109 250
EUR 597,803 307,290 905,093
EUR 1,072,609 532,532 1,605,141
The following spending is not included for the data provided: Financial and legal costs, depreciations, exchange rate gains and losses, interest charges, bank and other finance charges, reservation doubtful debtors; and conference expenses.
Region 2007/08 2008/09 2009/10
EUR Amsterdam 755,963
# of suppliers 97
EUR 255,917
# of suppliers 79
EUR 342,048
# of suppliers 93
During the period 2009/10 the GRI Secretariat spent around 66.82% of the services budget in The Netherlands, of which 47.1 % was spent in Amsterdam. Most purchases were made in Europe, but as GRI engages in activities around the world this proportion is decreasing over time (in the financial year 2004/2005 92.1% of spending was in Europe, while in the financial year 2009/10 only 84.4%). Over the reporting period, GRIs most significant supplier relations hailed from Europe, North America, and South America.
40
2009/10
41
Global Reporting Initiative PO Box 10039 1001 EA Amsterdam The Netherlands Tel: +31 (0) 20 531 00 00 Fax: +31 (0) 20 531 00 31 www.globalreporting.org

GRI Sustainability Report 2010

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Paper, Planes and People

Global Reporting Initiative Sustainability Report 2009/10

This is a sustainability story of small impacts with big outcomes.

GRI S ecretariat staff

GRI: 2.8 4.8

Global Reporting Initiative Sustainability Report

Strategy and Analysis

Ernst Ligteringen Chief Executive Global Reporting Initiative

GRI: 1.1 1.2

Paper, Planes and People

GRIs sustainability goals for 2010/11

Global Reporting Initiative Sustainability Report

Paper, Planes and People

Who we are and what we do

SUSTAINABILIT Y REPORTING FR AME WORK: Available as a free public good,

Global Reporting Initiative Sustainability Report

SUSTAINABILIT Y-THEMED PUBLIC ATIONS: GRI has published more

PERSONAL APPEAR ANCES AND PRESENTATIONS: To increase awareness

TR AINING: GRIs training provision is developed

Paper, Planes and People

This report: whats inside?

Global Reporting Initiative Sustainability Report

Subsidiaries and comparability

GRI: 2.5 3.5 3.6 3.7 3.8 3.10 4.17

Paper, Planes and People

This was a Conference year

Global Reporting Initiative Sustainability Report

Use of Recycled paper

Conference -related emissions

Total % of emissions offset 100% 100% 100% 100% 100% 100%

Amount tonnes CO2 offset 706.725 2.475 40 23.71 0.415 773.325

Total % of emissions offset 100% 100% 100% 100% 100% 100%

B arbara Kux, Chief S ust ainabilit y O fficer, S iemen s AG

G eorg Kell, UNGC and Ernst Ligteringen, GRI

For more information on the conference, visit www. http://amsterdamgriconference.org/

Paper, Planes and People

Paper, Planes and People

GRI: EN2 EN4 EN16

Global Reporting Initiative Sustainability Report

Percentage of materials used that are recycled input materials

Total Paper (kg) Recycled Paper (kg) Recycled Paper (%)

5,873.00 3,514.00 60.00

4,738.00 3,733.89 78.81

5,820.66 5,400.26 92.78

GRI: EN2 EN26 EN28 EC6

Paper, Planes and People

1303 male salaries is within two percent, irrespective of gender.

GRI: EN17 EN18 EN29 EN26 EC7 LA1 LA14

Global Reporting Initiative Sustainability Report

GRI: EC3 EC6 LA2 LA3 LA10 HR2 HR4

Paper, Planes and People

S atu B randt at GRI holidays par t y, with a gif t by lotter y

GRI: EC1 LA8 PR8 S03 SO4 SO5 S08

Global Reporting Initiative Sustainability Report

GRI: 2.4 3.4

Paper, Planes and People

GRI Content Index

pg. 4 pg.4 & Annex pg.33

pg. inside cover, 35, 36, 39, 40 No significant changes

GRI received no awards

3.2 3.3 3.4

Fully Fully Fully

pg. 4 pg. 4 pg. 15

pg. 6-7 pg. 6-7