Curriculum Vitae

OBJECTIVE: Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself and realize my potential. Summary

5.4 years of experience in the IT industry. Experience in administration exchange server 2007,2010 Experience in Active Directory and Exchange Server administration. Experience in Exchange Server 2003 Administration and Implementation.
Experience Professional in Postini Familiar with ITIL, Experience in Black berry server Experience in Symantec Ent. Server,fore front Experience in ISA server Technical Skill Set Directory Services : Active Directory 2003. Administration. Operating Systems : Microsoft Windows Server 2003, Microsoft Windows XP Professional, Windows 2000 Professional, Messaging Systems : Microsoft Exchange Server 2007, Microsoft Exchange Server 2003 . Servers :Exchange server (2k3/2k7),Ads .

Total Experience: 5.4 years in System Support. Responsibilities: Leading the team and helping team members 1:providing support for the escalated calls in Exchange server 2007,2010 2:providing support for BES SERVER 3:Representing and executing the changes as per RFC 4:Helping the team members in resolving the issues 5:Escalating calls with MS as per required 6:Working on Blackberry 4.1 Ent server 7:Working on OCS 2007 R2 server 8: Database maintenance in exchange 2007 9: working on exchange 2010 10 Involved in Exchange migration from Exchange 2003 to 2010.

11:working On ISA server issues. Technical Proficiency: Active directory: INSTALLATION OF AD, USERS, DELETING USERS, RESETING THE PASSWORDS FOR USERS, Creating OU, moving objects between sites. DHCP, DNS and Wins Server/Services management. User management. Creating organizational unit ,moving objects among them Applying group policies on different levels. Creating sites,.sites link Unlocking locked accounts Backup of Active directory Restore operations of active directory.

First line help desk support for more than 1,000 users on Windows XP Professional network Troubleshoot and resolved software, hardware and peripheral problems Remotely access user's computer to assist with problems Route trouble tickets to desktop technicians Responsible for user account administration -- security and group policies, MS Active Directory Performed user account audits Support remote access clients via dial-up and VPN Troubleshoot network printers and LAN TCP/IP problems, including wireless systems Maintain enterprise daily, weekly, monthly, mid-year and yearly data backups Responsible for file and data restores from backup tapes

Training : 1: Completed Training on Exchange server 2003 2: Completed the training ITIL framework v3.0 3: Completed the training on Exchange server 2007 4: Completed training on Tsm client 5.4 5: Completed Training on VERITAS