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EMOTIONAL QUOTIENT Where IQ measures your general intelligence, emotional quotient measures your level of emotional intelligence.

In a sense, its an emotional inventory. Emotional quotient is the ability to sense, understand, and effectively apply the power of your emotions to build relationship compatibility. It can show you how to improve performance, personally and professionally. EQ also helps you gain awareness and control of your emotions in the workplace. If you know your EQ, you can better understand how your emotions affect your choices and decisions. A high EQ can help you improve decision making by using your head, not just your heart. There are five areas of emotional quotient, which fall under two categories - Intrapersonal and Interpersonal. INTRAPERSONAL EMOTIONAL QUOTIENT - Self-Awareness, Self-Regulation, and Motivation Self-Awareness - the ability to recognize and understand your moods, emotions, and drives, as

Awareness: I rely on my intuition to assist me in my decision-making. I can name my greatest strengths. I am usually aware of the way I am feeling. Self-Regulation - the ability to control or redirect disruptive impulses and moods and the ability to suspend judgment and think before acting. Take an emotional test by rating yourself in these areas of Self-Regulation: I am calm even in tense situations. I rarely make impulsive decisions. I am willing to forego immediate gratification when on a budget. Motivation - a passion to work for reasons that go beyond money or status, and the ability to pursue goals with energy and persistence. Take an emotional test by rating yourself in these areas of Motivation: I seek out innovative ways of getting the job done. I would continue to work if I won the lottery. When I know what I want, I go after it. Your Intrapersonal Emotional Quotient is the ability to understand and form an accurate concept of yourself, and be able to use that concept to operate effectively in life. INTERPERSONAL EMOTIONAL QUOTIENT - Empathy and Social Skills Empathy - the ability to understand the emotional makeup of other people. Take an emotional test by rating yourself in these areas of Empathy: I can sense someone's true feelings based on their body language. The emotional tone of an interaction is easy to decipher. I would make a great therapist. Social Skills - a proficiency in managing relationships and building networks. Take an emotional test by rating yourself in these areas of Social Skills: I find it easy to establish common ground with somebody I have just met. I have a wide circle of acquaintances. I constantly look for opportunities to build relationships.

Your Interpersonal Emotional Quotient is the ability to understand other people and relate effectively to them; to understand what motivates others, how they work, and how to work cooperatively with them. Improving your EQ score is how to improve social skills. Having a high emotional quotient can help you build strong relationships, reduce stress, and motivate yourself to get what you want. In business, a high emotional quotient is how to improve performance. It can help you be more productive, improve decision making, and become a superior performer. You will be, as author Glenn Sheppard says, "the employee your company can't live without." Daniel Goleman further says, "When I went on to write my next book, 'Working with Emotional Intelligence,' I wanted to make a business case that the best performers were those people strong in these skills." A persons Emotional Quotient is a strong factor in job performance. Companies and individuals seeking knowledge of how to improve performance would do well to understand emotional intelligence at work.

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Difference Between Values and Ethics


Apr 4th, 2011 | By Andrew

Values vs Ethics Man is a social animal and his actions and behaviors are governed by the society he lives in. Every person has values and ethics he believes in and his behavior is guided to a great extent by these values and ethics. Those who do not understand the difference between values and ethics use these words almost interchangeably. Though there is no denying the fact that there are similarities in the two concepts but there are differences also that cannot be overlooked and this article intends to highlight these differences. Values Values are beliefs that a person holds about things and aspects of life. These are guiding principles that mould his behavior all his life. Mostly the values a person holds are developed by the company he keeps and the first values he learns are from his parents. Later on he is taught more about values in school. Societies have different value systems and people living in these societies are guided by these values. For example in the US, the values of liberty and freedom hold great significance and the behavior and actions of people in the society are guided by these values. Values are guiding principles and when a person is in a dilemma as to what direction he should take at any particular moment in his life, it is these values that guide his action and behavior. People also have their own value systems which act as the lens through which they view the world around them and make judgments based upon this value system. This makes the

situation complex as when there is contradiction between what are values fo the society and personal values held by a person. Ethics Ethics are codes of conduct that decide what is wrong and what is right in a particular circumstance. These are also known as morals and are a result of evolution of mankind. When these ethics were not in place, no human behavior could be categorized as good or bad which is what led to the development of these standards to guide human behavior in a society. In early phases of their development, these ethics were known as taboos that were designed to save men from dangers. Slowly and gradually these were formalized and became accepted forms of behavior. In different societies, there are different sets of ethics though there are some morals that are considered to be universal and are accepted as such in all societies. Ethics are unwritten rules that people of a nation or employees of an organization abide by. Summary Values are guiding principles in life and every person has his own value system which helps him in his behavior and action throughout his life. On the other hand, ethics are moral codes of conduct that decide what is wrong and what is right about the behavior of an individual or a group in a society. Values can be universal as well as personal and are actually beliefs a person has that help him behave in a particular manner all his life. Ethics are unwritten code of conduct that are to be followed by an individual or employees in an organization. Read more: http://www.differencebetween.com/difference-between-values-and-vsethics/#ixzz1MS27vmzF

Each person has a set of values and a code of ethics to which they adhere, but is there a difference between the two. Often times the two are used interchangeably with each other, but there are significant differences that are important to understand. While values and ethics

are different; they are closely related and come together to form the basis of decision making for most people. Values are the fundamental beliefs that an individual or group holds to be true. Every person has a value set which impacts the lenses through which they view the world. People often turn to their value system when making decisions. These values are the guiding principles in a persons life. Societies also have a value system which guides the direction of its people and the laws which they intact. For example, in the United States freedom, liberty, and the pursuit of happiness are guiding values that reflect what we as a people hold to be important. The constitution and others laws serve to protect those values. Values are also what people hold to be important to them. A person value system is often complex. In a society there are many value systems that sometimes can conflict with one another. In order to have a more orderly society or organizational ethics is used to create a common value system that can apply to an organization as a whole. Ethics are the more formalized rules or guidelines of an organization or society. The rules a company adopts, or the laws of a nation are examples of ethical codes of conduct. Ethical decisions are based on a set of core values that are codified. Ethical behavior is then determined rather or not an individual or group lived up to the code. Ethics is generally referred to as the moral code of a person or group. This code is based on the values that are considered to be important. Therefore, it can be argued that ethics is the development of a system that serves to protect a person or groups core values. Ethics has been applied to a wide range of issues, from family, crime, war, personal, and business conduct. Ethics serve to create a broad set of standards that can apply across large sets of values to create a common description of moral behavior. Having ethical standards is important for enacting a set of rules and guidelines that can encompass core beliefs of a diverse group. Even though everyone has a different set of values, ethics serves to bring common values that most would hold to be true. Creating ethical guidelines is extremely important for having a functioning organization or society. Values and ethics together is what create the moral code of a person or group. Morality is simply the values and ethics of a society. Morality serves to determine what is right and wrong behavior and these morals are created from the ethical and value norms of a group.

Stages of Stress
When you are under stress, you experience and pass through three specific stages. These stages are Alarm, Resistance, and Exhaustion. However, you may or may not pass through all stages of stress, depending on the events that triggered the occurence.

First Stage: ALARM

When you face any danger, your nervous system immediately sends an emergency signal to your brain. All the different body parts and their functions coordinate to either fight or flee away from the danger. You get more energy and your limbs work faster. This is clearly visible in your facial expressions as fear or tension. Normally, this stage of stress can be due to an actual event such as an accident. It is then primary stress. Otherwise, you could cause your stress like when you are appearing for an important examination. This is secondary stress. The general indications of this stage are your fast breathing with sweating and accelerated heart beat which leads to higher blood pressure and indigestion.

Second Stage: RESISTANCE


When you do not get any relief from the first stage of stress, you slowly start feeling a reduction in your energy levels. However, still you want to keep fighting the danger. Hence, you feel exasperated and are impatient with trivial matters. You miss your sleep schedules and find your resistance breaking Your body reacts by releasing the stored sugars and fats into your system. This leads to defined changes in your physical and mental behavioral patterns. The normal indications of this level are exhaustion, weariness, anxiousness, and being forgetful. You start smoking and drinking more to come out of your stress. Being weak, you are an easy target for colds and flu.

Third Stage: EXHAUSTION


When stress continues beyond the second stage and you do not adhere to remedial measures, the

final stress stage of exhaustion settles in. You are now totally tired and drained out of all energy. You do not even have the desire or the drive to do your work or live your life. This stage symbolizes a breakdown of your system and your basic physical existence itself. This leads to loss of mental equilibrium and extreme complications such as heart diseases, blood pressure, and ulcers.

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