How would you define your business process?

Any operation which is being carried out in organization for acheiveing organization objectives. We are the manufacturer of Industrial gloves. For this we Require Raw materials, order confirmation from sales department (located in Canada) and Materials order and Inventory systems. Were you using any other tool or MIS before implementing ERP? Yes we were using Visual Fox pro 9.0 SQL MS office Explain the ERP Implementation Phases? How long it take? What was your role? 5-ERP Implementation Phases 1. As-Is 2. To-be 3. Blue Print 4. UAT- User Acceptance Testing 5. Go live It take 14 months in a factory and 22 months in complete group Role As a Power user Which legacy software are you using for present business transactions? Visual Fox pro 9.0 What kind of planning was done before Implementation? All soft technology were implemented 5S Lean Manufacturing Automation to reduce no. of BPs Business Process Re-engineering What were the problems that you faced with the earlier system or process? Duplication of data Integration of data of different department was not possible Low visibility Slow decision How you selected the ERP and Modules? As per the requirements of our business processes SAP is the best in manufacturing

 We have large business so we selected complete package What was and what is your employee ratio before and after implementation of this process? Before = 2000 employess After = 1900 employees How can an ERP such as SAP help a business owner learn more about the business operates? It integrates all business function to make decisions easier and more importantly faster. It defines what is happening at every step of the business process. Name some drawbacks of ERP that you faced? Long process Complex system due to integration Change management is required Training of employees is required More time there for more cost is involve How can business use ERP for competitive advantage? Faster decision making due to integration Business analysis Forecasting How many modules are there in your selected ERP? Total eight: NPD=New Product development PP = Production Planning MM = Material Management PM = Plant Maintenance SD = Sales distribution FICO = Finance and controlling g HCM = Human Capital Management CRM = Customer Relation Ship management How many and Implemented and Why? We have implemented all the Modules simultaneously. we are Multinational company What are the Benefits? All we can is to just do a complete decision by single click. Fast decision making process. Forecast sales. Finance controlling Time Period ( for how long is ERP implemented? 14 months in a factory and 22 months in a complete group

What are your estimated time lines for the implementation? Has the ERP system live update been though about?

Will customers and suppliers be provided access to their respective ledger information from internet? Yes by CRM Module

What are the key business drivers behind the ERP implementations? To gain the sustatined competitive advantage Increase responsiveness to customer Expedite innovation Rapid expansion How this ERP system is serving to your top level of management in decision making? As by considering all facts and figures generated via the ERP system , it is easier to analyze each portfolio of the company and take a quicker decision SAP is also one of the best ERP application so why you prefer Oracle / Microsoft? We prefer SAP because it is best in manufacturer. Although it has higher cost When did the first module of you ERP system go line? 05/2010 If you have purchases ERP software and havent implemented all the modules, why have you waited? We have implemented all the modules as Big bang We would like you opinion on some future ERP trends? Now ERP inter organization Later ERP ( In Multi organization) How would you define your organization from the MIS point of view? We are a CEO ( Which is the owner of the company) bases organization We have different factories located in Karachi, Faisalabad, srilanka, India , Banagladesh, china, Middle east and in Europe. Why time factor I critical yet important, to the implementation of ERP with respect to business process and training of employees? If longer time more cost - More training cost o lower motivational factor for employees

How implementation of ERP did affected the working of the organization? Is there any significant change that occurred? If yes why and if no, why not? Yes Paper less environment Timely decision Inventory reduction

What are the challenges in the future that you would expect to occur regarding the nature of your organization and how the ERP system could be helpful in this perspective? Explain the process involved in integrating all the departments through ERP?