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Proposal for:

Washtenaw County & City of Ann Arbor


Avamar Gen 4 with deduplication and VNX 5700 Array with FAST
April 19, 2011

Kevin Cusick
EMC Corporation
www.emc.com

EMC is pleased to provide Washtenaw County and the City of Ann Arbor with a
proposal to replace Washtenaws current Avamar Gen 2 deduplication solution,
as well as, a replacement for the current NS480 unified storage array with our
new VNX 5700 with FAST functionality.
Some of the Avamar Gen 4 benefits for Washtenaw County and the City of Ann
Arbor include:
y
y
y

Scalability Individual nodes increase from 2.2TB per node up to 3.9TB.


The Gen 4 solution will allow us to consolidate both Washtenaw County
and the City of Ann Arbors backup requirements into a single Avamar.
The consolidation of both backup environments will allow the Avamar Gen
4 solution to integrate with a single instance of vCenter, or be able to
support multiple vCenters.

Some of the VNX 5700 benefits for Washtenaw County and the City of Ann Arbor
include:
y
y

3X increased performance, simpler, more efficient, and more productive.


State-of-the-art architecture including:
Intel Westmere multi core
6GBPS SAS Multi lane
Continuous write caching
Array automation software including:
FAST Cache and FAST VP
Block compression
User policy driven

Financial Analysis:
The Avamar Gen 2 is currently on an EMC lease with the next lease payment
due in February 1, 2012 in the amount of $179,616. Since the current Avamar
Gen 2 solution is only 14 months into a 36 month lease, we are going to transfer
the remaining 22 months of software maintenance over to the Avamar Gen 4
solution.
The NS480 is currently on an EMC lease with the next lease payment due in
January 1, 2012 in the amount of $208,308. Since the current NS480 solution is
24 months into a 36 month lease, we are going to transfer the remaining 12
months of software maintenance over to the VNX 5700 solution.

Washtenaw Refresh Proposal


Hardware
Software
Maintenance
Services
Remaining Rental
Early Termination Credit (-)
Total Transaction Price
Total Financed
Interest Rate
Term
No. of Payments
Lease Start Date
1st Payment (Due February 1, 2012)
2nd Payment (Due February 1, 2013)
3rd Payment (Due February 1, 2014)
4th Payment (Due February 1, 2015)

$
$

VNX
260,700
140,000
30,348
92,273
208,308
(208,308)
523,321
510,286
6.00%
48
4
6/1/2011
147,264
147,264
147,264
147,264

AVAMAR
255,100
260,136
213,022
51,258
179,616
(179,616)
$
779,516
$
766,761
4.74%
48
4
6/1/2011
205,213
205,213
205,213
205,213

TOTAL
515,800
400,136
243,370
143,531
387,924
(387,924)
1,302,837
1,277,047
NA
48
4
6/1/2011
352,477
352,477
352,477
352,477

Detailed Avamar and VNX 5700 Configuration Quote # 1003457266:


Line
#

QTY

Product ID

Description

Total Deal
Price
(USD)

1
2

1
8

VNX5700 With FAST Cache


VNXRACK-40U
VNX 40U RACK WITH CONSOLE
VNX6GSDAE15
VNX 15X3.5 IN 6GB SAS EXP DAE -EMC RACK

VNX6GSDAE15P

VNX57/75 15X3.5 IN 6GB SAS PRIMARY DAE-EMC RACK

5,500
574

2,940
22,000

VNXSPS1KW

VNX57/75 1.2KW SPS 15/25 DRV VAULT DAE-EMC RACK

5
6

1
1

VNXCS
VNXCS2

VNX CONTROL STATION-EMC RACK


VNX 2ND CONTROL STATION-EMC RACK

0
2,525

7
8

2
1

VDMM1GCUA
VNX5700DME

VNX 1GBASE-T DM MODULE 4 PORT


VNX5700 DME: 2 DATA MOVER+FC SLIC-EMC RACK

2,330
0

9
10

52
84

VX-VS07-020
VX-VS10-600

2TB 7200RPM 6GB SAS 3.5 CARRIER


600GB 10K 520BPS 6GB SAS 3.5 CARRIER

11

V-VX-V60010

12

FLVXVS6F-200

3.5 IN 600GB 10K VAULT PACK FOR 6GSDAE-15/15 drive


DPE
200GB FAST CACHE SAS FLASH-15X3.5 IN DPE/DAE

13

PW40U-60-USV

CAB QUAD POWER CORD US TWISTLOCK

14
15
16

1
1
2

VNX57-KIT
VNX5700SPE
VSPM8GFFEA

DOCUMENTATION KIT FOR VNX5700


VNX5700 SPE 4X6G SAS BE-EMC RACK
VNX 4 PORT 8G FC IO MODULE PAIR
Hardware Sub-total

48,776
79,632
4,799
57,951
536
0
27,311
5,826
$ 260,700

UNIU-V57

UNISPHERE FOR UNIFIED FOR A VNX 5700

BASEP-V57

BASE FILE LICENSE (CIFS AND FTP) FOR VNX5700

ADVP-V57

ADV FILE LICENSE (NFS; MPFS AND PNFS) FOR VNX5700

4
5
6

1
1
104

FSTS-V57
VNXOE-57
VNXOECAPTB

FAST SUITE FOR VNX5700


VNX OE LICENSE MODEL FOR VNX5700
VNX OE PER TB HIGH CAPACITY FOR VNX5500;5700;7500

40,467
2,716
30,888

52

VNXOEPERFTB

VNX OE PER TB PERFORMANCE FOR VNX5500;5700;7500

35,724

Software Sub-total

30,205

$ 140,000

PS-PKG-IMFSU

FAST SUITE IMPLEMENT PKG - VNX

3,460

PS-PKG-MRUD

RACK; STACK AND IMPLEMENT FOR VNX

6,060

Services Sub-total

$ 9,520

30,348

M-PRESW-001

PREMIUM SOFTWARE SUPPORT


Includes months 1-36 @ $ 843/mo.

WU-PREHW-001

PREMIUM HARDWARE SUPPORT - WARR UPG

Maintenance and Warranty Upgrade Sub-total

$ 30,348

Configuration Sub-total
Hardware Sub-total

$ 260,700

Software Sub-total

$ 140,000

Services Sub-total

$ 9,520

Maintenance and Warranty Upgrade Sub-total

Configuration Total

$ 30,348

$ 440,568

Primary Avamar DS10 with Gen 4 Nodes


AVMRACKG4
AVAMAR GEN4 RACK

2
3

2
4

PW40U-60-US
AVM6CBLEXT

RACK-40U-60 PWR CORD US


6 NODE LONG CABLE BUNDLE FOR EXTERNAL ROUTING

874
228

AVM19CBLINTG3

19 NODE 40U RACK INTERNAL CAT6 CABLE BUNDLE

152

1,586

AVMSWKITG4

Avamar Gen4 Internal Comm Rail Kit

76

AVMSWITCHG4

Avamar Gen4 Internal Comm module

3,116

11

AVM1NSTG3MG4

Avamar Gen4 3.9TB Stg Node (Mfg Inst)

AVM1NUTILMG4

Avamar Gen4 Utility Node (Mfg Inst)


Hardware Sub-total

39

456-100-309

AVAMAR 1 TB INCR CAPACITY LICENSE


Software Sub-total

M-PRESWL-002

PREMIUM SOFTWARE SUPPORT


Includes months 1-26 @ $ 4,097/mo.
HW MAINTENANCE
Includes months 25-48 @ $ 0/mo.
Maintenance and Warranty Upgrade Sub-total

117,832
3,689
$ 127,553

130,065
$ 130,065

106,511
0

$ 106,511

Configuration Sub-total
Hardware Sub-total

$ 127,553

Software Sub-total

$ 130,065

Services Sub-total

$0

Maintenance and Warranty Upgrade Sub-total

$ 106,511

Configuration Total

$ 364,129

Remote Avamar DS10 with Gen 4 Nodes


AVMRACKG4
AVAMAR GEN4 RACK

2
3

2
4

PW40U-60-US
AVM6CBLEXT

RACK-40U-60 PWR CORD US


6 NODE LONG CABLE BUNDLE FOR EXTERNAL ROUTING

874
228

AVM19CBLINTG3

19 NODE 40U RACK INTERNAL CAT6 CABLE BUNDLE

152

1,586

AVMSWKITG4

Avamar Gen4 Internal Comm Rail Kit

76

AVMSWITCHG4

Avamar Gen4 Internal Comm module

3,116

11

AVM1NSTG3MG4

Avamar Gen4 3.9TB Stg Node (Mfg Inst)

AVM1NUTILMG4

Avamar Gen4 Utility Node (Mfg Inst)


Hardware Sub-total

39

456-100-309

AVAMAR 1 TB INCR CAPACITY LICENSE


Software Sub-total

M-PRESWL-002

PREMIUM SOFTWARE SUPPORT


Includes months 1-26 @ $ 4,097/mo.
HW MAINTENANCE
Includes months 25-48 @ $ 0/mo.
Maintenance and Warranty Upgrade Sub-total

117,832
3,689
$ 127,553

130,065
$ 130,065

106,511
0

$ 106,511

Configuration Sub-total
Hardware Sub-total

$ 127,553

Software Sub-total

$ 130,065

Services Sub-total

$0

Maintenance and Warranty Upgrade Sub-total

$ 106,511

Configuration Total

$ 364,129

1
2

2
1

ETS-CONF
PS-CUS-AVAM

Services
EMC WORLD CONFERENCE
AVAMAR-PS

PS-BAS-CXDE

DATA ERASURE FOR CLARIION

PS-CUS-EMC

GENERIC CUSTOM SERVICES

Services Sub-total

3,790
47,468
4,900
77,853

$ 134,011

Proposal Summary
Hardware Summary

$ 515,806

Software Summary

$ 400,130

Services Summary

$ 143,531

Prepaid SW Maintenance Summary

$ 243,370

Total Price

$ 1,302,837

EMC will retire the remaining lease amount of $179,616 currently on lease
schedule 9 which represents the remaining debt for the Avamar Gen 2 solution.
Advantages of current Avamar proposal:

Consolidates Washtenaw County and the City of Ann Arbor onto a single
backup system. Provides superior performance and scalability.

The integration of the combined Avamar solution with a single instance of


vCenter, or will support multiple vCenters.

Efficiencies gained through consolidation such as floor space, power and


cooling, and operational management.

EMC will also retire the remaining lease amount of $208,308 currently on lease
schedule 7 which represents the remaining debt for the NS480 solution.
Advantages of current VNX proposal:

Consolidates Washtenaw County and the City of Ann Arbor onto a single
storage infrastructure.

The VNX 5700 provides the highest performance and capacity efficiency automatically.

Optimized for todays virtualized IT environment. Superior performance,


efficiency and scalability.

Pricing is valid through May 30, 2011.


Thank you for this excellent opportunity and your continued interest in EMC.

Sincerely,

Kevin Cusick
EMC Corporation
20255 Victor Parkway
Livonia, MI 48152
Phone: 734-542-4886

INTERAGENCYAGREEMENTFORCOLLABORATIVETECHNOLOGYANDSERVICES
SCHEDULE1

This is a Schedule issued under the terms and conditions of InterAgency Agreement for Collaborative
TechnologyandServices,effective______________,2011DeliveryofServicesunderthisScheduleshall
beperformedinaccordancewiththegeneraltermsandconditionsoftheabovereferencedInterAgency
Agreementandmoreparticularlyasdescribedbelow:

1. Service Title: Data Center Services


2. Service Description: Provide facilities and facility services necessary for the proper
operation of a two Data Centers. Services include hardware collocation, managed power
distribution, backup power systems, access control services, temperature and humidity
control and access to telecommunications infrastructure.
3. Provider:
City of Ann Arbor
4. Subscriber(s):
Washtenaw County
5. Provider Responsibilities:
- Provider will use commercially reasonable efforts to ensure that the temperature of
open space in Data Center Services area will remain between 64 and 78 degrees
Fahrenheit, and relative humidity will remain between 30% and 70%. This
commitment does not apply to localized conditions within a particular customer
cabinet, cage, rack or other enclosed space.
- Provider will use commercially reasonable efforts to have AC power provided to for
Data Center Services available 100% of the time through generators and
Uninterruptible Power Supply (UPS).
- Provider will use commercially reasonable efforts ensure that access to Customers
Data Center Services facility(s) will be monitored and restricted at all times. Efforts
to ensure security to the facility is maintained via security card and video
surveillance. Provider will provide a process to ensure that only those with the
authority are given access to the Data Center.
- To the extent not in conflict with this Schedule, Provider shall meet all obligations
described and previously agreed to in the City of Ann Arbor- Washtenaw County
License Agreement the terms of which are incorporated here as if stated and continue
in full force and effect as part of this Schedule.
6. Subscriber Responsibilities:
- The Subscriber is responsible for providing a Point of Contact for all Provider
Communications.

The Subscriber is responsible to notify Provider of any staffing changes and to


recover any security cards issued to former staff members.
To the extent not in conflict with this Schedule, Subscriber shall meet all obligations
described and previously agreed to in the City of Ann Arbor- Washtenaw County
License Agreement; the terms of which are incorporated here as if stated and continue
in full force and effect as part of this Schedule.

7. Performance Expectations:
- Any major planned service outages will be discussed with Subscriber at a minimum
10 business days prior planned service outages.
- Provider shall provide 4 hour response and best effort resolution on emergency
service requests.

8. Maintenance Schedules (Scheduled & Critical):


- Scheduled Maintenance: Scheduled (non-emergency) maintenance will be
performed between the hours of 6 PM to 6 AM local time. Normal maintenance
includes (1) upgrades of hardware and software; (2) upgrades to capacity; (3) network
activity that may degrade the quality of service or cause service interruptions.
-

Critical Maintenance: Critical maintenance may be performed at any time to correct


network conditions that require immediate attention. Critical maintenance is
performed at the discretion of the Provider and may degrade or disrupt service. All
reasonable business efforts will be attempted to notify the Customers designated
point of contact as is reasonably practicable under the circumstance.

9. Communications Protocol:
- Scheduling of planned service outages will be communicated through email
addressed to Subscriber Point of Contact no later than 10 working days prior to
planned service outages.
10. Role of Contractors:
- Contractors providing services to the Data Center or Subscribers equipment located
within the Data Center will have access to the Data Center as per current license
agreement. This access shall be limited and managed by the Provider.

11. Subscriber Fee:


- Annual Fee Due Provider: $32,500
- Date Due: February 1st of each year
- Expiration Date: 2014

12. Reference Material: City of Ann Arbor- Washtenaw County License Agreement
Provider
CITY OF ANN ARBOR

Participant
WASHTENAW COUNTY

By: ________________________
Roger W. Fraser
(Date)
City Administrator

By: _________________________
Verna McDaniel
(Date)
County Administrator

APPROVED AS TO SUBSTANCE

ATTESTED TO:

__________________________
Tom Crawford, CFO/Finance
and Administrative Services Administrator

___________________________
Lawrence Kestenbaum (DATE)
County Clerk/Register
APPROVED AS TO CONTENT:

__________________________
Daniel Rainey
Director, Information Technology

___________________________
James McFarlane
Manager, Information Technology

APPROVED AS TO FORM:

APPROVED AS TO FORM:

____________________________
Stephen K. Postema, City Attorney

____________________________
Curtis N. Hedger
Office of Corporation Counsel

INTERAGENCYAGREEMENTFORCOLLABORATIVETECHNOLOGYANDSERVICES
SCHEDULE2

This is a Schedule issued under the terms and conditions of InterAgency Agreement for Collaborative
TechnologyandServices,effective______________,2011DeliveryofServicesunderthisScheduleshall
beperformedinaccordancewiththegeneraltermsandconditionsoftheabovereferencedInterAgency
Agreementandmoreparticularlyasdescribedbelow:

1. Service Title: Enterprise Storage Services


2. Service Description: An Enterprise Storage SAN provides Subscribers with a low cost
and highly available service to address their data file management needs. The Enterprise
Storage service is provided in the form of an EMC VNX 5700 unified storage platform
with FAST functionality. The provider will provide access to this disk though a Cisco
Fiber switch that will provide a minimum of 2 GB throughput on the connections. This
service does not include offsite duplication of the data through this system for failover
and disasters.
3. Provider:
Washtenaw County
4. Subscriber(s):
Ann Arbor
5. Provider Responsibilities:
- Provider will supply the City with up to 58 TB of available disk storage.
- Provider will use commercially reasonable efforts to ensure service remains available
24 hrs/day, 7 days a week, 365 days a year, excluding published scheduled
maintenance times.
- Provider will ensure that regular patching and code updates are applied to keep the
unit secure and reliable
- Provider will provide, at the minimum, view access into the configuration and
monitoring utility for the system
- Provider will work with the Subscriber to ensure that data is placed at the optimum
place for the unit to achieve maximum efficiency.

6. Subscriber Responsibilities:
- The Subscriber is responsible for providing a Point of Contact for all Provider
Communications.

7. Performance Expectations:
- Any major planned service outages will be discussed with Subscriber at a minimum
10 business days prior planned service outages and a mutually agreed upon schedule
will be implemented.
- Provider shall provide 48 hour response and best effort resolution on standard service
requests..
- Provider shall provide 4 hour response and best effort resolution on emergency
service requests,.
- Provider will implement Subscriber configuration changes within 2 business days
from receipt of written request.
- Provider will implement Subscriber emergency configuration changes within 2 hours
from receipt of written request and approval from Subscriber point of contact .
- Provider will provide requests for additional disk within 2 weeks of written request
from Subscriber.
- Subscriber is responsible to make requests to Provider for configuration changes and
to allow 2 business days for provider to complete request.

8. Maintenance Schedules (Scheduled & Critical):


- Scheduled Maintenance: Scheduled (non-emergency) maintenance will be
performed between the hours of 6 PM to 6 AM local time. Normal maintenance
includes (1) upgrades of hardware and software and (2) upgrades to capacity.
-

Critical Maintenance: Critical maintenance may be performed at any time to correct


network conditions that require immediate attention. Critical maintenance is
performed at the discretion of the Provider and may degrade or disrupt service. All
reasonable business efforts will be attempted to notify the Customers designated
point of contact as is reasonably practicable under the circumstance.

9. Communications Protocol:
- Scheduling of planned service outages will be communicated and confirmed through
email addressed to Subscriber Pointof Contact no later than 10 business days prior to
planned service outages.
10. Role of Contractors:
- Contractors providing services to the Providers equipment located within the Data
Center will have access to the Data Center as per Schedule 1 of the InterAgency
Agreement for Collaborative Technology and Services . This access shall be limited
and managed by the Subscriber.

11. Subscriber Fee:


- Annual Fee Due Provider: $73,632
- Date Due: December 31st of each year beginig December 31, 2011
- Expiration Date: June 30, 2015

12. Reference Material: N/A


Provider
CITY OF ANN ARBOR

Participant
WASHTENAW COUNTY

By: ________________________
Roger W. Fraser
(Date)
City Administrator

By: _________________________
Verna McDaniel
(Date)
County Administrator

APPROVED AS TO SUBSTANCE

ATTESTED TO:

__________________________
Tom Crawford, CFO/Finance
and Administrative Services Administrator

___________________________
Lawrence Kestenbaum (DATE)
County Clerk/Register
APPROVED AS TO CONTENT:

__________________________
Daniel Rainey
Director, Information Technology

___________________________
James McFarlane
Manager, Information Technology

APPROVED AS TO FORM:

APPROVED AS TO FORM:

____________________________
Stephen K. Postema, City Attorney

____________________________
Curtis N. Hedger
Office of Corporation Counsel

INTERAGENCYAGREEMENTFORCOLLABORATIVETECHNOLOGYANDSERVICES
SCHEDULE3

This is a Schedule issued under the terms and conditions of InterAgency Agreement for Collaborative
TechnologyandServices,effective______________,2011DeliveryofServicesunderthisScheduleshall
beperformedinaccordancewiththegeneraltermsandconditionsoftheabovereferencedInterAgency
Agreementandmoreparticularlyasdescribedbelow:

1. Service Title: Enterprise Backup Services


2. Service Description: Provide a redundant backup system that is tapeless and provides
the ability of automated offsite storage and advance automated data de-duplication.
3. Provider:
Washtenaw County
4. Subscriber(s):
City of Ann Arbor
5. Provider Responsibilities:
- Provider will use EMCs Avamar 6.0 solution unless otherwise agreed upon.
- Provider will provide access to 50% of the Enterprise Backup Services total usable
storage for the use of the Subscribers data.
- Provider will ensure that regular patching and code updates are applied to keep the
unit secure and reliable
- Provider will provide, at the minimum, view-level access into the configuration and
monitoring utility for the system for Subscriber
- Provider will work with the Subscriber to ensure that data is placed at the optimum
place for the unit to achieve maximum efficiency
- Provider will ensure offsite replication of the Subscribers data through the use of the
providers network to the Subscribers offsite location
- Provider will ensure that schedules for backups do not conflict with each others
backup and that they are staggered to not exceed the capacity of the the Enterprise
Backup Service
- Provider will work with Subscribers to ensure backup time schedules are regularly
met and that the data is secure
- Provider will work with Subscriber to test disaster recovery plans and to test
restoration of servers when requested.
- Provider will ensure Subscriber has adequate levels of security and access to the
system console so that Subscriber can add, modify, delete jobs from the system as
well as monitor job completion. Subscriber also will perform their own simple
restores.
-

6. Subscriber Responsibilities:
- The Subscriber is responsible for providing a Point of Contact for all Provider
Communications.
- Subscriber is responsible to work with Provider to develop Subscriber backup
schedule.
- Subscriber will work with provider to test disaster recovery plans and to test
restoration of servers when requested.
-

7. Performance Expectations:
- Any major planned service outages will be discussed with Subscriber at a minimum
10 business days prior planned service outages and a mutually agreed upon schedule
will be implemented.
- Provider shall provide 48 hour response and best effort resolution on standard service
requests..
- Provider shall provide 4 hour response and best effort resolution on emergency
service requests, including restorations.

8. Maintenance Schedules (Scheduled & Critical):


- Scheduled Maintenance: Scheduled (non-emergency) maintenance will be
performed between the hours of 6 PM to 6 AM local time. Normal maintenance
includes (1) upgrades of hardware and software and (2) upgrades to capacity;
-

Critical Maintenance: Critical maintenance may be performed at any time to correct


conditions that require immediate attention. Critical maintenance is performed at the
discretion of the Provider and may degrade or disrupt service. All reasonable business
efforts will be attempted to notify the Subscribers designated point of contact as is
reasonably practicable under the circumstance.

9. Communications Protocol:
- Scheduling of planned service outages will be communicated and confirmed through
email addressed to Subscriber Point of Contact no later than 10 business days prior to
planned service outages.
10. Role of Contractors:
- Contractors providing services to the Data Center or Subscribers equipment located
within the Data Center will have access to the Data Center as per per Schedule 1 of
the InterAgency Agreement for Collaborative Technology and Services. This access
shall be limited and managed by the Provider.

11. Subscriber Fee:


- Annual Fee Due Provider: $102,607
- Date Due: December 31st of each year beginningDecember 31, 2011
- Expiration Date: June 30, 2015

12. Reference Material: N/A


Provider
CITY OF ANN ARBOR

Participant
WASHTENAW COUNTY

By: ________________________
Roger W. Fraser
(Date)
City Administrator

By: _________________________
Verna McDaniel
(Date)
County Administrator

APPROVED AS TO SUBSTANCE

ATTESTED TO:

__________________________
Tom Crawford, CFO/Finance
and Administrative Services Administrator

___________________________
Lawrence Kestenbaum (DATE)
County Clerk/Register
APPROVED AS TO CONTENT:

__________________________
Daniel Rainey
Director, Information Technology

___________________________
James McFarlane
Manager, Information Technology

APPROVED AS TO FORM:

APPROVED AS TO FORM:

____________________________
Stephen K. Postema, City Attorney

____________________________
Curtis N. Hedger
Office of Corporation Counsel

INTERAGENCYAGREEMENTFORCOLLABORATIVETECHNOLOGYANDSERVICES
SCHEDULE4

This is a Schedule issued under the terms and conditions of InterAgency Agreement for Collaborative
TechnologyandServices,effective______________,2011DeliveryofServicesunderthisScheduleshall
beperformedinaccordancewiththegeneraltermsandconditionsoftheabovereferencedInterAgency
Agreementandmoreparticularlyasdescribedbelow:

1. Service Title: Shared Infrastructure Manager


2. Service Description: County will provide Infrastructure Manager who will facilitate
Supervision and management of the Infrastructure Team of the City of Ann Arbor
Information Technology Services Unit
3. Provider:
Washtenaw County
4. Subscriber(s):
City of Ann Arbor
5. Provider Responsibilities:
The County will provide the City with competent personnel to perform the following service
functions:

Supervision and management of the Infrastructure Team of the City of Ann Arbor
Information Technology Services Unit.

Personnel provided by the County to the City to provide the above-referenced service
shall consist of an Information Technology Services Unit Service Delivery Manager
(Manager). Managers duties and responsibilities will be consistent with the City of
Ann Arbor Job description entitled ITSU Service Delivery Manager (Job Code
403550), and hereby incorporated herein. Duties in the job description shall be
performed for the City under this Schedule.

Manager will perform the duties and responsibilities of ITSU Service Delivery Manager
for and on behalf of the city of Ann Arbor for 50% of all hours worked over the term of
the contract.

The County will provide to the City a Manager who is capable, to the Citys satisfaction,
of performing the services specified under this Schedule.

The County will employ and compensate Manager, maintain all required human
resources and compensation records, compute Managers compensation and withhold and
pay all required employment taxes, pay all required workers compensation,
unemployment compensation, overtime and fringe benefits required by law or pursuant to

County policy. County will also perform such other duties and obligations as required to
comply with any and all applicable federal, state and local statutes, ordinances, rules and
regulations, including without limitation, the maintenance of appropriate workers
compensation insurance, compliance with OSHA/MIOSHA requirements, and
compliance with all applicable federal and state employment laws.
-

The City will provide County with office space for Manager in the City facility located at
100 North Fifth Avenue, or another mutually agreeable location to be provided by the
City.

6. Subscriber Responsibilities:
- The City will pay the County for services performed under this Agreement up to $78,000,
to be paid based on 50% of the Managers salary and benefits. Payment shall be made
annually following receipt of an invoice submitted by the County and approved by the
Citys Information Technology Director of the City Administrators designee. Payment
for services shall be made within 30 days of receipt of invoice. In addition, the City will
pay the County 50% of all training costs for Manager. Future increases in compensation
will be mutually agreed upon by both parties.
-

It is understood and agreed between the parties that the compensation stated above is
inclusive of any and all remuneration to which the county may be entitled for services
under this Agreement.

7. Duties of Manager:
- The Manager will be responsible for the daily supervision of employees of the
Infrastructure Team of the city of Ann Arbor Information Technology Services Unit.
-

The Manager will perform all services under this Agreement in accordance with all
applicable rules, policies and procedures of the City.

The Manager will make decisions regarding the management of city employee, with the
advice and consent of the City Information technology Director, or other designee of the
City Administrator.

Manager shall not disclose confidential information of the city or regarding City officers
and employees to any County employee or other person, and will sign a Confidentiality
Agreement, consistent with this provision, satisfactory to the City Attorney. Manager
shall not disclose confidential information of the County or regarding County officers and
employees to any City employee or other person.

Manager shall advise the Information Technology Director or the City Administrators
designee, of any media requests pertaining to City related business activity, generally or

by FOIA request, for interviews, statements or other documents so that the most
appropriate City official may provide a response to the request.

8. Supervision of Manager
- The Manager will be supervised by the Citys Information Technology Director, or the
City Administrators designee, for the City, and by the County Information Technology
Director or the County Administrators designee, for the County.
-

The Manager will report to the Citys Information Technology Director, or the City
Administrators designee, for City related business activity, and to the Countys
Information Technology Director or the County Administrators designee, for County
related business activity.

The supervisors of Manager for City and County shall jointly set work priorities for
Manager.

The Manager will keep time records showing the hours worked under this Agreement.
Time records must comply with timekeeping procedures of both the City and the County
and must separate time spent on City and County business activities. All time records
must be submitted to the City and County biweekly for review.

The supervisors of Manager for City and County will jointly write and administer
performance reviews for the Manager.

Manager will at all times remain an exclusive employee of the County. Manager is not to
be considered a regular, temporary, hourly or casual employee of the City for any
purpose.

City and county will each pay 50% of all training costs for Manager, except for internal
training offered by the City or County which shall be paid by the City or County
respectively.

9. Managers Supervision of City Information Technology Services Unit Employees:


- Manager will supervise, evaluate and discipline employees of the City Information
Technology Services Unit under his/her direction in accordance with all rules, policies
and procedures of the City.
-

City and County employees under the supervision of Manager shall keep time records
indicating any time, if any working on joint City and County projects.

10. Managers Compensation & Taxes:


- County accepts exclusive liability for Manager compensation and benefits for services
performed under this Agreement. County accepts exclusive liability for all applicable
payroll taxes, including social security, federal, state and city income tax withholding,

federal and state unemployment taxes, and any penalties and interest on such payroll
taxes, resulting from amounts paid to any persons used by County in performing Services
under this Agreement. Such persons will in no event be the employees of the City.
County agrees to indemnify City from any and all taxes under Section 4980B of the
Internal revenue Code and any penalties and interest thereon, resulting from failure of
County to satisfy the continuation coverage requirements provided in Section 4980B of
the Internal Revenue Code with respect to Countys group health plans, if any, applicable
to persons used by County in performing services under this Agreement. County must
pay all income, single business, sales, use, property, and any other taxes, assessments and
fees arising out of Countys performance of services under this Agreement, and must
indemnify City for all such taxes, assessments and fees and any penalties and interest on
such taxes, assessments and fees levied against City or which City may be required to
pay.

11. Subscriber Fee:


- Annual Fee Due Provider: $81,577
- Date Due: December 31st of each year beginningDecember 31, 2011
- Expiration Date: June 30, 2015

12. Reference Material: N/A


Provider
CITY OF ANN ARBOR

Participant
WASHTENAW COUNTY

By: ________________________
Roger W. Fraser
(Date)
City Administrator

By: _________________________
Verna McDaniel
(Date)
County Administrator

APPROVED AS TO SUBSTANCE

ATTESTED TO:

__________________________
Tom Crawford, CFO/Finance
and Administrative Services Administrator

___________________________
Lawrence Kestenbaum (DATE)
County Clerk/Register
APPROVED AS TO CONTENT:

__________________________
Daniel Rainey
Director, Information Technology

___________________________
James McFarlane
Manager, Information Technology

APPROVED AS TO FORM:

APPROVED AS TO FORM:

____________________________
Stephen K. Postema, City Attorney

____________________________
Curtis N. Hedger
Office of Corporation Counsel

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