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3.

GENERAL QUALITY SYSTEM The following questions marked with asterisk shall be answered as part of any Heat Treating audit: 3.3.1 3.3.2 3.4.2 3.5.1 3.5.2 3.5.3 3.6.2 (All) 3.6.4 3.7.2 3.9.1 If the supplier has a valid AS9100 or AC7004 certification, all the questions 3.1.1 to 3.11.4, except the ones marked with asterisk, are YES unless otherwise noted as part of the finding during this Special Process audit.

NA

3.1 3.1.1

Document Control Are the following documents (whether maintained manually or electronically) approved for applicability/completeness by the suppliers authorized Technical and Quality functions prior to release to the shop floor: a. b. c. Drawings and/or specifications? Outside procured materials and services documents? i.e. plating, testing, Pyrometry, outside processing, thermocouples, purchasing supplies, etc. Process control documents/procedures? i.e. heat treat procedures, hardness testing, calibration, Pyrometry, etc. YES YES YES YES YES YES NO NO NO NO NO NO

3.1.2 3.1.3 3.1.4

Are the applicable revisions of the appropriate documents available at the appropriate workstation? Do the revisions of the documents in use match the master list or comply with the equivalent document control procedure? Have obsolete or illegible documents been promptly removed and/or appropriately marked at points of issue or use? Contract Review Is there documented training of personnel performing contract review to assure that they are competent to perform this task? Are contracts and incoming purchase orders reviewed to ensure that: a. b. The quality and technical requirements, including any unique customer requirements, are adequately defined and documented? Adequate capability, customer approvals and resources by the processor to meet the requirements?

3.2 3.2.1 3.2.2

YES

NO

YES YES

NO NO

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c. d.

Any deviations from the proposal/contract are resolved in writing by authorized personnel/prime/supplier? Adequate definition of the work statement to identify the specific process(es) to be performed including specification number(s), applicable Type(s), Class(es), Grade(s), etc.? Identification of the prime aerospace customer that has design authority? Identification of the aircraft model or hardware that the part numbers represent where applicable. (e.g. Boeing 777, Airbus A320, etc.)? Does the supplier flow contractual requirements down internally and to subtier suppliers?

YES YES

NO NO

e. f. g.

YES YES YES

NO NO NO

3.3 3.3.1*

Control of Nonconforming Product Is the nonconforming material controlled, and the customer notified of each instance of nonconforming product in accordance with the contractual requirements? When reheat treatment is performed: is it allowed by specification, properly documented, retested, and in compliance with customer requirements? Corrective Action Does the supplier determine root cause of nonconformance, and the corrective action needed to prevent recurrence? Are all corrective actions from the previous Nadcap audit still implemented (check the last full audit)? Internal Audits Are planned and documented internal quality audits performed on a scheduled basis by knowledgeable personnel not directly responsible for the work? Are all Nadcap elements within the scope of the Suppliers accreditation properly addressed in the internal audit? Is there evidence that corrective actions are taken and process improvements are made as a result of internal audits? Quality Planning Does the suppliers documentation provide that inspection and test requirements are consistent with drawing and/or specification requirement, including acceptance/rejection criteria? Do shop travelers or other work instructions contain: a. b. Part number and/or adequate description of the material? Identification of quantity, material type, condition, form, and test samples as applicable? Sequence of process operations? YES YES NO NO YES NO YES YES YES NO NO NO YES YES NO NO YES NO

3.3.2*

YES

NO

3.4 3.4.1 3.4.2*

3.5 3.5.1* 3.5.2* 3.5.3*

3.6 3.6.1

3.6.2*

c.

YES

NO

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