Sathyanarayan B N #4-70, Old syndicate Bank Road Anekal, Bangalore-562106 E-mail : sathyanarayana1984 AT yahoo.com Sathyanarayanabn1 AT gmail.

com Mob# : 9591977894 Objective To seek an employment opportunity with a company that offers a challenging position in the IT field where my technical skills can be of use to the Establishment and where there is a chance for unlimited growth within the firm. Professional Summary - 3 years 3 Months of Professional Experience in IT Field. - Working as a Desktop Engineer in Opto circuits (I) Pvt Ltd from Mar 07 to Feb 08. - Working as a Desktop Engineer in Network Solutions (an IBM Company) from Feb 08 to till date. Current client place is Misys Software solutions(India)Pvt ltd Experience Summary As a Desktop engineer in Opto circuits (I) Pvt Ltd - Responsible to Create New Domain User accounts. - Assign File and Folder Permissions. - Responsible to take daily Tape Back up and restoration of files. - Configure the New systems by using Ghost Images. - Support end-users on Microsoft operating systems, Microsoft Office applications. - Support and Respond On-Call site to site for desktop end user issue. - Analyze, Install, Modify, and Repair PC Software, Operating System. - Responsible for Update all latest Patch Services (PC and Windows Application). As a Desktop engineer in Network Solutions (an IBM Company) CLIENT PLACES Company Profile: Client Locations : Infosys Technologies Electronic City, GMR Pvt.Ltd & Misys software Solutions (India) Pvt.Ltd Nature of job : - Installing Operating Systems and applications through Network Boot,Ghost Server and MDT - Installing SMS / SCCM in client machine and Updating Antivirus. - Configuring Microsoft Outlook using Exchange server and IMAP and POP3 protocols. - Troubleshooting basic Operating system problems without formatting. - Remote Desktop issues. - Wireless Configuration and troubleshooting. - VLAN issues troubleshooting - Weekly/Daily taking Back-up using ntbackup. EDUCATIONAL QUALIFICATION

EDUCATION YEAR INSTITUTION UNIVERSITY PERCENTAGE S.S.L.C 2000 A.S.B PU College Bangalore 64% PUC(PCMCs) 2003 B.H.S First Grade college ,Bangalore Bangalore 61% B.Sc(PME) 2006 Govt.Science college ,Bangalore Bangalore 58% SKILLS - Computer Assembling, Preventive Maintenance, and Trouble shooting - Proficient with the operating systems like Windows Family. - Configure and manage Hardware device and drivers. - Software Installation, Software Diagnostics, Virus Removal, etc - Certified in H/W(A+) - Studied CCNA. - Know about Data storage on RAID level concept (SAS, SAN,NAS). ROLES PLAYED - Solving OS and Network, Outlook problems. - Installation of Operating Systems, Software and Local and Network printers. - Coordinate with the team to provide good quality of service - Deploy Operating systems, Service packs and office applications - Weekly taking Back-up using ntbackup. - SMS and SCCM issues checking and fixing. - Active Directory users and groups management. - Group Policy management using GPMC and RSOP. - Creating users with roaming profile. - Troubleshooting Active Directory replication problems. - Disk capacity planning using disk quota and monitoring the Disk usage and maintaining the file System. - Installing and configuring the AV with latest Updates. - Attending and closing the request as per SLA. - Coordinating with Network team for all the network related issues and involve by myself to improve the skill set. - Coordinating with Windows team for resolving the Domain issues and client connectivity issue and patch management in server machine and client machines. KEY STRENGTH - Confidence, Sincere and Hardworking. - Time management skills. - Keen to learn. - Trouble Shooting Skills Areas of Interest: - Server Support and Network administration. - Storage admin. PERSONAL DETAILS Father Name : Mr. B.L.Narasimhan Date of birth : 19-06-1984 Sex : Male Martial status : Single Religion : Hindu Nationality : Indian Language Known : English, Hindi, Kannada and Telugu Permanent Address : #4-71, old syndicate bank road

Anekal, Bangalore - 562106. DECLARATION I hereby declare that the above information and particular are correct to the best of my knowledge and belief. Place: Bangalore Yours Date: Sathyanarayana B N