Documentos de Académico
Documentos de Profesional
Documentos de Cultura
Muhammad Razeen
EJADA Systems
March 16, 2010
It contains
Project Organization Chart Project Committees (Objective, Scope, Reporting, Membership) Roles and Responsibilities Critical Success Factors Associated Risks, Definition of Issue and Dependency Documentation Communication Framework (What, When, Who, How) Stakeholders Information
IT
Finance
Vendor1
Response
Approval
Business Case
Budget
Response
Contracting
RFP
Partial Info
RFI
Vendor10
Response
3 6 Vendors
Evaluation
Vendor3
ERP Implementation Services Hardware / Network / Landscape Equipment Training & Change Management
IT
Timeline
Planning
Project Preparation
End
Initiation
Discovery & Evaluation
Execution
Business Blueprint Realization Final Preparation
Closing
Project Management
Support
(Hypercare)
Controlling and Monitoring Infrastructure / Landscape Availability Security and Authorizations Training Organizational Change Management Data Cleansing
KickOff
Evaluation, Third Party Audits, Quality Reviews
Golive
Deliverables
Project, Risk, Comm. Quality Management Training & Organization Change Management Security, Job Roles & System Authorizations Business Process Requirements, Design, Configuration &Testing Developments
Project Preparation
Project Charter RM, CM Plan Project Plan QM Plan Training Strategy OCM Strategy T&CM Plan
Business Blueprint
Updated Plans Detailed Plan
Realization
Updated Plans
Final Preparation
Prod. Support , Cutover Plan Quality Check Actual Training, Evaluation, Commitment
TNA Det. OCM Plan Awareness Campaigns Business Role Catalog / Authorizations
Usage Surveys
Transports
UFT, SV, Integration Testing, UAT Transports Conf. / Dev. Issues Resolution Infrastructure Tested Transports Strategy Support Infrastructure Setup Data Migration Knowledge Transfer
Base Plan Configuration, Dev, Int. Req. Initial Evaluation for HW, SW, Network Conn. Detailed HW, SW, NW, Landscape Requirements Dev. Env. Helpdesk and Support Procedures DM Plan
BL Conf. Plan Conf. Doc., Dev, Int. Req. Infrastructure Availability (DEV, QA, PRD, TRG)
Miscellaneous
Application Architecture
End-Users Helpdesk Team End-Users
Desktop
Portal
ERP
(Finance, HR, Logistics, )
BI Reporting Functions
ERP Software
Legacy Applications
Legacy OS, SW
Business
Subject Matter Experts End Users
Project
Steering Committee PMO
Support
Functional Teams Technical ERP Imp. Teams Vendor
Vendors
Third Party Reviewer HW/SW/NW Vendor
Project Management
Initiation Planning Execution Closing Controlling and Monitoring
Implementation
Discovery & Evaluation Project Preparation Business Blueprint Realization Final Preparation Golive and Support
Responsible
Project Governance
10
Training Change Management Security and Authorizations Data Cleansing Vendor Evaluation Third Part Reviews Audits
Business
Subject Matter Experts P P P P P P P End Users
Project
Steering Committee PMO
Support
Functional Teams Technical ERP Imp. Teams Vendor
Vendors
Third Party Reviewer HW/SW/NW Vendor
Project Management
Initiation Planning Execution Closing Controlling and Monitoring
A A D D D D D A P P D D D P D D D D P P P P P D D P P P P A D D D D D D D D D D D D D D P P P D P D P P P P P D D D D D D D P P P P D D D D D P P P P P D P P P P P P P P P D D D D P P P D
ERP ERP
Implementation
Discovery & Evaluation Project Preparation Business Blueprint Realization Final Preparation Golive and Support
Training Change Management Security and Authorizations Data Cleansing Vendor Evaluation Third Part Reviews Audits
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14
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Customer Perspective
Looking for
Within Budget Implementation SMEs/Business Should be Happy - Management is Happy On Time Delivery Easy Maintenance Everyone is properly trained
Challenges
SMEs not Comfortable with Solution (No Buy-In, Politics, No CM & Proper Training) Insufficient IT Support Staff So many parties Involved Who should be involved when and What he will do? Low budget Allocation
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Vendor Perspective
Looking For
Customer Acceptance On time sign offs - on time payments More Future Projects Within Budget and Profitable Project
Challenges
First time doing the project Project Manager not competent - Consider Early Change Low Ball - Low Quote
Suggestions
Get Management Support Understand Environmental Constraints from Customer Perspective Provide Help Update Customer Earlier regarding any Risk - Avoid Surprises - Build Trust Visit Customer Regularly - To understand his point of view for the project Discuss Issues and Risks with Team frequently Do not Quote Low Unless Strategic Focus on Long-term relationship
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General Guidelines
Think beyond Teamwork Terminate Blame Game Discuss, Discuss, Discuss Involve Management - only if things are outside the realm of Project team Use Escalations in extreme cases - vanity, lack of motivation, less dedication Build Trust Among Team Members Don't tolerate Nasty Emails Distribute Responsibilities - inverted tree Beware of over planning and Work with checklists Spend time on choosing the right Project managers - both sides Make sure both project managers are fully dedicated Work on Architectures as early as possible in the project Avoid Documentation for the sake of Documentation Practice politics-less communication Good Communication is not too-much Communication Update Governance Model Frequently Perform Advance Vacations Planning - SMEs, IT Support Staff, Project Team
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