EDWARD S.

EMMI, SPHR
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OBJECTIVE
Position in Human Resources leveraging professional certification, education, co
ntacts, and acquired expertise as an HR Generalist to develop and maintain a pro
ductive work environment.
PROFESSIONAL SPECIALTIES
Employee Relations Leave Administration & FMLA
Recruiting HR Compliance & Government Reports
Technical Knowledge of Employment Law HR Policy & Handbook Creation and Mainte
nance
Organizational Development Working knowledge of Immigration Law
Training & Development Affirmative Action Plan Creation & Diversity
SELECTED ACCOMPLISHMENTS
Employee Relations
Provided counsel to both staff members and managers on a variety of matters.
Identified and resolved up to and including the most complex issues, conducted
investigations as assigned and coached other team members.
Facilitated staff transition through extensive and far-reaching inter-departmen
tal reorganization. Mediated between employees and upper management, arbitrated
complaints and resolved severe conflicts.
Strengthened morale and assisted in staff transition to new working environment
with minimum workflow disruption and employee discomfort. At other times, have
prepared staffs for displacements lay-offs.
Training and Development
Training officer, responsible for various new-hire and skill development progra
ms, including Sexual Harassment and various employment laws. This not only invo
lved in-class facilitation, but assisting in course design and evaluation, clien
t management, and developing job assistance materials.
Recruiting and Hiring
Recruited qualified applicants for professional and executive positions within
the business line using appropriate resources. This included identifying and u
tilizing the most efficient sources and technologies available in order to secur
e qualified applicants for employment as well as establishing and maintaining co
ntact with external recruitment sources and representing company at relative job
fairs and colleges and universities
Handled offers of employment including contacting candidates and negotiating al
l aspects of the offer on behalf of the business line.
Diversity Initiatives
Represented Chase to First State projects with Industry in preparing persons wi
th wide diversity of both physical and mental disabilities for entrance into the
work force. Conducted mock interviews, offered constructive feed-back, recomme
nded steps for improvement and suggested corporate placement opportunities.
Founded Delaware Diversity Council for Chase Manhattan Banks Wilmington, Delawa
re site. Among many projects completed under the auspices of this council, cr
eated the first PRIMETIME Networking group.
Represented JPMorgan Chase and taught class in basic finances for Junior Achiev
ement at Newark High School, and performed numerous community service projects f
or JPMorgan Chase.
Organization Development
 Worked on many strategic initiatives involving Leadership Development, Coaching
, Business Orientation, and Strategy Maps
PROFESSIONAL HISTORY
Wilmington Trust Company, Wilmington, Delaware 2004- Present
HR Generalist & Human Resources Officer
JPMorgan Chase and Company, Newark, Delaware 1987-2004
* Training Officer/ Instructor 2000-2004
* Program Management Officer 1999-2000
* Credit Correspondence Manager 1997-1999
* Program Manager 1994-1997
* Operations Supervisor 1991-1994
* Credit Extension Supervisor 1990-1991
* Customer Service Supervisor 1989-1990
* Credit Analyst 1988-1989
* Customer Service Representative 1987-1988
Aydin Monitor Systems, Horsham, Pennsylvania 1984-1987 Electronics
Test Technician-Group Leader
PROFESSIONAL ASSOCIATION MEMBERSHIPS
Member of Society for Human Resources Management (SHRM)
EDUCATION
Wilmington University, M.S., Human Resources Management 1994
Temple University, B.A., Liberal Arts 1981
PROFESSIONAL CERTIFICATIONS
Senior Professional in Human Resources (SPHR) from the Human Resources Certifica
tion Institute, 2010
Langevin Master Trainer Certification, December, 2002
Includes Instructor, Technical Instructor, and Designer Specialty Certifications
Villanova University Continuing Studies, 2010
Professional Human Resource Management
SHRM Learning System, 2004 & 2010
PROFILE WEBSITE

BOARD MEMBERSHIPS
Board of Directors (Chairman of Personnel Subcommittee) of Sojourners Place, Wil
mington, DE
Board of Directors of First State Projects with Industry, Wilmington, DE