(305) 829-4845 Home (305) 965-6380 Cellular odd24a62@westpost.net http://www.linkedin.com/in/orlandoduran IT DIRECTOR / MANAGER _HISTORY OF IDENTIFYING AND IMPLEMENTING INNOVATIVE a" COST SAVING IT SOLUTIONS_ Intuitive and versatile IT leader with broad systems and project management capabilities. Expertise in ERP distribution and manufacturing; maintenance, repairs and operations; human resources and payroll and e-commerce applications. Experienced at implementing networks and telecom systems for multi-site environments. Resourceful project manager. Analytical and articulate, capable of managing relations with internal and external stakeholders. * Strategic & Technical Planning * IT Infrastructure Management * Electronic Commerce/EDI * ERP Implementation * Application Design & Development * Project Management * Business Analysis * Business Continuity & * Networks & Telecom * Contract Negotiation & Management Disaster Recovery Planning * IT Security PROFESSIONAL EXPERIENCE BAAN CONSULTANT MAY 2010 a" PRESENT UST GLOBAL Maumee Operations, Maumee, OH _UST Global__(R)__ (UST) is a leading provider of end-to-end IT services and solutions for Global 1000 companies._ Contract work for UST Global on client DANA Corporation to support BaaN ERP operations in South America. Analyzed BaaN implementation, packages, modules, interfaces and customizations for transition from DANA IT to UST Global support, using UST ITIL Knowledge Acquisition methodology. * Developed Knowledge Acquisition Plan (KAP) and System Appreciation Documentation (SAD) on the system. Optimized KAP development using Critical-Chain Project Management methodology. Optimized original project plan by 30% * Successfully completed Oracle Shop-Floor transition for DANA domestic plants. INDEPENDENT IT CONSULTANT OCTOBER 2008 a" APRIL 2010 ORLANDO DURAN a" IT CONSULTING Miami Gardens, FL Established consulting operation to provide business analysis, ERP implementation, network & telecom and IT security services geared to boost client companies' performance by optimizing network and information security and reorganizing business functions in finance, distribution and manufacturing. * Manufacturing consultant for Epic-Consultants, Inc. Analyzed business functions and optimized business processes for clients, using Lean techniques. * Technical consultant for Imaging101, Inc. Managed technology projects including network and software upgrades. Analyzed business functions for customers and prospects streamlining those processes involving document processing. * Planned and led initiatives for companies, including Merco Group, Inc., Florida. Managed projects ranging from website analysis for optimization to engineering permitting for marine shop operations. BUSINESS MANAGER OCTOBER 2007 a" SEPTEMBER 2008 D'DAGO, INC. DBA Unicorn Cleaners Hialeah, FL Managed the family dry-cleaning business: 5 people, 400+ customers, $250,000 annual sales operation. Performed accounting and finance, tax reporting, inventory and quality control, payroll, equipment maintenance and information system management functions. * Improved financial reporting, production quality, and customer service. Reduced operating expenses by 40%. * Streamlined business processes. Improved production efficiencies by approximately 25%. IT MANAGER JUNE 1997 a" AUGUST 2007 US HOLDINGS, INC. Hialeah, FL _Group of manufacturing companies in the housing development and road construction industry._ Directed IT Department, including staff of 7 people and $4 million infrastructure. Oversaw all IT operations to support multi-site/multi-company organization with 250+ users. Developed, implemented, and managed application portfolios. Assessed business needs continuously. Interacted with senior management and department heads to ensure IT functions fostered achievement of corporate objectives. Identified, recommended and implemented IT solutions. ORLANDO DURAN_ __PAGE 2 OF 3__ _ _APPLICATION DEVELOPMENT & IMPLEMENTATION__:_ * Managed implementation of BaaN ERP in 5 manufacturing companies ranging from make-to-stock to engineering-to-order environments. Integrated information and streamlined business processes across the organization. Attained 50% sales improvement, without addition of staff, as result of implementation. * Improved customer service and increased sales performance by at least 30% by implementing internal and external EDI using BaaN EDI and Advanced Data Exchange, respectively. EDI implementation supported business with large customers such as Hughes Supply (Home Depot). * Increased production efficiencies by 30% due to improved performance measurement capabilities by delivering implementation of Tempus Data Collection interfaced with BaaN Sales and Shop-Floor Control. * Directed implementation of UltiPro Human Resources and Payroll. Converted data from legacy system. Streamlined payroll processes. Interfaced Payroll with Time & Attendance and facilitated direct deposits. * Managed development of Visual Molding Scheduling system. Optimized production scheduling and inventory control functions due to improved scheduling functionality and production/inventory visibility. * Boosted productivity and sales team performance by creating Portable Sales Takeoff system synchronized with Baan Sales Quotations, enabling sales staff to produce complex quotes within minutes. * Increased efficiency of engineering tasks, reducing turnaround from hours to minutes, by creating software to calculate loading requirements, reinforcing specifications and other engineering calculations. _IT INFRASTRUCTURE:_ * Implemented WAN to support multi-site/multi-company organization with locations across FL, GA, NC, and SC. Converted from Frame-Relay to MPLS network and implemented Avaya IP Office telephone system using Voice-over-IP communications, improving telecom performance and cutting annual costs by one third. * Directed implementation of Oracle 10g database over SUSE Linux, enhancing data availability, reliability and security. Migrated systems from UNIX to Linux and company data from BaaN to Oracle. * Executed server consolidation project. Reduced TCO and improved systems performance, reliability and capacity by consolidating multiple servers into single/redundant blade server enclosures using HP C and E blade servers, MSA and EVA storage arrays and Fibre Channel connectivity. * Developed comprehensive plan to reduce communication costs by 20% and eliminate downtime via implementation of Motorola PTP Series 600 wireless bridge to connect main sites. * Created Telecom Expense Management system to administer telecom assets, analyze costs and savings, allocate costs by company and process payments to telecom providers. * Negotiated support contracts and service plans to maintain telecom and network systems with service providers while maintaining minimal costs and optimal service level agreements. Produced savings of approximately $250,000 per year. EDUCATIONKELLER GRADUATE SCHOOL OF MANAGEMENT, DEVRY UNIVERSITY Miami, FL _MASTER OF INFORMATION SYSTEMS MANAGEMENT _ FLORIDA INTERNATIONAL UNIVERSITY Miami, FL _BACHELOR OF SCIENCE_: Computer Science UNIVERSITY OF FLORIDA Gainesville, FL _BACHELOR OF SCIENCE_: Mechanical Engineering TECHNICAL EXPERTISE _OPERATING SYSTEMS:_ UNIX: DEC/OSF1, HP-UX, Tru64, IBM AIX; SUSE Linux; Windows Server; Novell Netware _LANGUAGES:_ C, Visual C++, Visual Basic.Net, Pascal, Prolog, JavaScript, HTML, XML, SQL _SYSTEMS & TOOLS:_ Visual Studio.Net, PowerBuilder, AutoCAD, Solid Works, MATLAB, Flexsim, NeuralWorks, MS-Office, MS-Project, VISIO, McAfee Enterprise, GroupWise, VMware, Cognos _DATABASES:_ Oracle 9i/10g, SQL Server, Sybase, MS Access _HARDWARE:_ DEC Alpha, Compaq, IBM RS/6000, HP, Dell, Intermec _NETWORK PTP, Frame-Relay, MPLS; 3Com, Motorola, Cisco; Avaya, Mitel _AUTOMATION & CONTROL:_ Modicon, Alan Bradley, Wonderware _BUSINESS APPLICATIONS:_ MAPCON CMMS, UltiPro HR Basic French, Portuguese, and Greek skills