John R.

Mandujano j
m6add82@westpost.net
P.O. Box 1976 * Waukesha, WI 53187 C
ellular: (262).347.5601

Summary of Skills

* Proficient in Microsoft Office Suite

* Staffing and Human Resources Administration
* Outstanding Customer Service
* Bilingual (English/Spanish)
* Multitask with accuracy in a fast-paced environment
* Ability to work well independently or on a team
* Willingness to take on new challenges and have the ability to learn new skills
quickly and accurately
* Capable of maintaining professional work ethics and communicating effectively
with all levels of management

ADDITIONAL CORE COMPETENCIES

* Solid Interpersonal People Skills
Typing: 55 WPM
* Strong Oral and Written Communication Skills
Data Entry Skills (Alpha and Numeric)
* Highly Neat and Organized
10-Key Calculator
* Detailed and Thorough
Office Equipment and Internet Savvy

WORK EXPERIENCE
Kelly's Staffing, Milwaukee, WI 2007 - 2008
* Human Resource Generalist- Assisted internally with HR staff in settling daily
employee questions, issues, and concerns, along with implementing vital and imp
ortant projects, tasks, and strategies, drastically minimizing employee departur
es and terminations.
Seek Careers Staffing, Waukesha, WI 2007 - 2008
* Payroll Assistant- Worked diligently in executing necessary daily payroll proj
ects and procedures ending in accurate and on-time distribution of weekly employ
ee payroll.

Freight System Office Coordinator 2005- 2007

Deluxe Media Services- Pleasant Prairie, WI
* Managed warehouse, transportation, and administrative personnel operations
* Administered overall movement and logistics of inbound freight to meet daily o
utbound deadlines
* Transported outbound freight consisting of up to 15 fully loaded commercial fr
eight trucks on a daily basis to leading retailers nationwide to meet DVD releas
e-date deadlines
* Identified, forecasted, and resolved day-to-day operational issues between oth
er critical warehouse and transportation departments
* Effectively acted on company deliverable issues concerning missing material, d
amaged merchandise, delays, cancellations, and late arrivals, resulting in resol
ving deliveries with little or no extra cost to the company or the client
* Contracted with two major movie distributors: Paramount Pictures and Columbia
Studios

Customer Service Representative 2003 - 2005

Wal-mart Super Center-Sturtevant, WI
* Assisted in high-demanding departments: "One Hour Photo" and Cellular Phone Se
rvices"
* Prioritized orders and maintained knowledge of current and up-to-date photo pr
oducts and cellular phone services which resulted in highly profitable sales of
cellular contracts and phone accessories along with a high volume of photo sales
every hour daily
* Promptly resolved customer inquiries, and complaints, and assisted customers w
ith product selection consistently and quickly
* Established relationships with customers to build sales through suggestive sel
ling and promotions, finding the best solution for the client's needs

Office Manager (Bilingual) 2000 - 2003

Personnel Inc. - Racine, WI
* Assisted with recruitment, screening, interviewing, hiring, and the orientatio
n process
* Responsible for the supervision of a 75-employee workforce
* Kept track of terminations, employment verifications, unemployment claims, I-9
's, and W-2's
* Handled employee inquiries regarding payroll, benefits, job assignment informa
tion, etc...
* Acted as a liaison and translator between customer and contractors

Public Relations Coordinator 1996 - 1999

American Cancer Society- Laredo, TX
* Developed Marketing/Sales strategy for targeted media and proactively develope
d relationships with external audiences (media, sponsors, and third-party consti
tuencies)
* Coordinated production and distribution of media relations materials
* Fund-raiser Events Planning, including our annual "Relay for Life" Event
* Organized and implemented meeting functions and promotions
* Development and implementation of campaigns

MILITARY EXPERIENCE- United States Air Force

* Base Store Manager, Howard A.F.B., Panama
* Base Representative, Greenham Common A.F.B., England