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STEPHANIE L.

KELLY
PROFESSIONAL SUMMARY
Uniquely qualified, technically savvy management
professional with 10+ years of HR and HRIS experience, an
MBA and a Bachelor's degree in Computer Science. Solutions-
driven strategist with a track record of applying IT
technology (ADP, PeopleSoft) to link people, automate
processes, save costs and improve efficiency in profit/non-
profit environments.
* Highly analytical with "big picture" vision and the
ability to work with business leaders and technical staff to
convert complex requirements into actionable project plans.
* Strong team builder, skilled at inspiring confidence,
leading by example and managing loyal, high-performance
teams committed to quality and responsiveness.
* Catalyst for continuous improvement, consistently
enhancing service delivery, workflow management and process
development.
* Persuasive communicator, approaching all projects with
a positive attitude, flexibility, a sense of urgency and an
uncompromising commitment to operational integrity.
KEY COMPETENCIES
HR and Administrative Management Strategic and Tactical
Planning
HRMS Implementation/Support Employee Relations
Benefits, Compensation and Payroll Team Leadership
Change Management Project Management
Presentations Strategic Alliances
Conflict Management Compliance
Report Writing Client Relationship Management
PROFESSIONAL EXPERIENCE
THERACARE, INC., Islandia/Manhattan, NY; 02/2005 - Present
5+ years
MANAGER, HR AND HRIS (04/2005 - Present)
Promoted within 2 months to direct core functions in this
health care staffing firm with 10 multi-state companies and
3,000+ employees/contractors. Oversee HR, Payroll, Benefits,
Compensation, Worker's Comp, HRIS support and more. Plan and
execute IT and business process reengineering initiatives.
Manage 15 direct reports.
KEY ACCOMPLISHMENTS:
* Skillfully handle both HR and IT functions in a high-
volume, demanding work setting.
* Implemented solution that lowered payroll issues
response time from 24 to 2-3 hours.
* Reduced personnel costs by $300K in the first year.
* Brought ADP-hosted environment back in-house and
functioned as DBA, saving $40K annually while increasing
service levels.
* Seamlessly upgraded ADP to v5 with little to no impact
on critical business operations.
* Raised 401(k) participation from 30% to 61% in a single
year.
* Created new benefits database that eliminated the need
for paper forms.
* Personally generated most reports from SQL Server
database using Report Smith.
HUMAN RESOURCES CONSULTANT (02/2005 - 04/2005)
Planned and led successful transition to new ADP Enterprise
HRMS through the life cycle, requiring integration and
sharing of data from multiple systems.
KEY ACCOMPLISHMENTS:
* Met challenge of implementing the required series of
ADP Enterprise HRMS initiatives within a critical 4-month
timeline, saving company from $100K expense of beginning
entirely new deployment process.
* Leveraged prior IT experience to gain credibility with
a skeptical staff, facilitating change and acceptance of new
system.
* Implemented a one-point data entry process, reducing
headcount from 15 to 5 and slashing Helpdesk calls from 150
to 10-20 daily.
* Created electronic policy/procedure manual and
comprehensive training materials.
* Quickly learned the organizational structure and made
an immediate impact as a consultant, resulting in promotion
to a full-time leadership position.
* Renewed confidence in the company led to a 40%
reduction in employee turnover.
Environment: ADP Enterprise HRMS, Report Smith, SQL Server
HIGHBRIDGE ADVISORY COUNCIL, Bronx, NY; 06/1993 - 02/2005
11 years 8 months
DIRECTOR OF PROGRAM COORDINATION (06/2003 - 02/2005)
Promoted twice to high-visibility role managing the Child
and Adult Food Care Program for this non-profit agency
providing special education, early intervention, after
school care and senior citizen services in day care and
senior citizen centers throughout South Bronx, NY. Trained
and supervised staff. Administered benefits such as 401(k),
403(b), Roth IRA, vacation and sick leave. Capably
controlled 2 $1MM budgets, one specifically for procurement
across 9 sites.
KEY ACCOMPLISHMENTS:
* Leveraged management and team leadership expertise to
ensure community needs were met with targeted, efficient
program initiatives that ran smoothly. Continuously
monitored effectiveness of overall Program and sought
innovative ways to improve productivity, through the
introduction of new systems and methods to achieve desired
results.
* Proactive in resolving Program issues, implementing
solutions with careful consideration to the bottom line,
long-range goals, feasibility and ease of use.
* Increased workflow and collaboration between HR and
Payroll departments through implementation of new ADP HR
Profile system.
DIRECTOR OF ADMINISTRATIVE SERVICES (09/2001 - 06/2003)
Supplied oversight of Payroll, A/P, new hires and other
administrative services supporting 500 personnel and
independent contractors.
KEY ACCOMPLISHMENTS:
* Drove implementation of ADP PC Payroll for Windows and
ADP Report Smith, shortening payroll processing time from 4
days to one.
* Automated many labor-intensive tasks in HR, purchasing,
operations and more.
* Cost-effectively administered $8MM budget.
ADMINISTRATOR, FAMILY AND SATELLITE CHILD CARE PROGRAMS
(04/1999 - 08/2001)
Promoted to leadership role over multiple programs: Family
Day Care ($2MM), Satellite Child Care ($1MM) and Child and
Adult Care Food Program ($1MM). Led and empowered 8
employees and 150+ independent contractors.
KEY ACCOMPLISHMENTS:
* Wrote successful grant that resulted in large win and
promotion to Program Director.
* Guided Welfare-to-Work program and trained recipients
to be Family Day Care entrepreneurs.
SYSTEMS ANALYST, PROGRAM SUPPORT/SYSTEMS ANALYST (06/1993 -
04/1999)
Environment: ADP Profile, ADP Payroll for Windows, Report
Smith
TECHNOLOGY SKILLS
MS Office Suite, PowerPoint, Quattro Pro, ADP (Payroll for
Windows, HR Profile, Report Smith, Enterprise HRMS),
PeopleSoft, Crystal Reports, HTML
EDUCATION
Walden University, Minneapolis, MN
PhD Candidate, Applied Management and Decision Sciences
Keller Graduate School of Manhattan, Long Island City, NY
M.B.A.
Spielman College, Atlanta, GA
B.S., Computer Science and Information Systems