Matthew Farnham

2300 North Hoyne Ave Chicago,

773-587-1855 mf90b5d4@westpost.net
Summary of Qualifications
Sales professional with background in sales, marketing, and management. Proven a
bility to develop client base and consistently achieve solid sales results. Buil
d on strong technical background and in-depth product knowledge to identify cust
omer needs and concerns, recommend solutions, and become a trusted customer reso
urce.
Accomplishments
* Awarded "Most Valuable Player" at Wells Fargo
* Honored with #1 ranking in collections.
* Top 20% in sales for Mentoring of America in a ranking of 100+ sales professio
nals
* Consistently sold over $1,000,000 in sales 8 out of 9 years working for AAA Ad
vantage
Employment
Wells Fargo July 2009-July2010
Collector
* Attained advance knowledge of company products, services, policies, procedures
and collection systems.
* Evaluate customers financial situations and negotiate for full payment or crea
te terms for repayment.
* Required to evaluate documents and credit reports accurately and complete appl
icable ratios, financial statements, and other documentation.
* Handle most complex collection inquires and issues.
* Assist in compiling statistical reports and other special projects.
Mentoring of America Jan. 2009-May
2009
Sales Representative -Verification Officer
* Informed customers who had purchased a start up package, explained the benefit
s of working with experts to help expedite the customers success.
* Assisted other Representatives with obtaining required personal information an
d closed the call with the customer by reviewing a list of commitments required
to work with experts.
AAA Advantage Auto Transport Inc Oct. 199
7-Dec. 2004
Internet- Phone and Direct Sales
* Responsible for the day to day operations of a team of 13 sales representative
s.
* Planned, directed and evaluated work flow.
* Monitored performance of team members, trained and coached team accordingly.
* Organized and led monthly sales meetings.
* Ensured company goals were reached weekly, monthly, and yearly.
* Educated our customers on the transport industry and why our company was the b
est choice.
* Maintained top sales position consistently throughout career.
* Motivated self and co-workers to increase sales. Maintained positive work env
ironment.
* Responsible for ensuring my personal and company goals were reached weekly, mo
nthly, and yearly.
* Successfully managed the most difficult customer service issues.
Primary Auto Transport Feb. 2005- Oct.20
07
Owner/Operator
* Responsible for all sales, marketing and customer service issues.
* Trained employee to be a dispatch manager and handle all decisions related to
dispatching.
* Responsible for all duties of collections from independent truck drivers as we
ll as large corporations.
Trish Inc. Feb.1986-June 1997
Day Manager for Restaurant
* Full responsibility of inventory.
* Hiring and releasing of employees. Responsible for training all incoming emp
loyees
* Processed receivables/payable including payroll and monthly billing.
Education
Des Moines Area Community College, Des Moines, Iowa
August 1988-1991
Associates of Art Degree: GPA 3.57
Skilled Areas
Negotiation Territory Development Team Leadership
Tracking Results Strategic Sales Planning Customer Service
Communication Market Strategy Sales Cycle Analysis