Susan M.

Baum
307 Watt Avenue , Loyalhanna, PA 15661 (724) 537-8735 724-640-0010
susie@baumsservice.com
EXPERIENCE
CASH PROCESSING CLERK, June 2004-Present
Allegheny Power, Greensburg, PA 15601
Process customer payments reviewing and balancing transactions to
update Customer Information System and encode checks to prepare bank
deposits. Operate Opex 5.0 automated mail extractor and NCR 7780
Transport to capture images of invoices and checks for daily
processing. Data Entry verification from IDT for document
identification and corrections that CAR is unable to read. Process
payments without stubs and miscellaneous transactions through On-Line
Remittance System. Contact customers to resolve discrepancies related
to billing. Numeric KPH 19,000, Alpha-Numeric 13,500.
FREELANCE WORK, 2003 to Present

Self Employment, Loyalhanna, PA

Manage Administrative Services to firms through website
communications, administrative work, updating files and general work
in Customer Service for online web-sites.
BOOKKEEPER, 1994 to Present (part-time)
Baum's Service, Loyalhanna, PA
Manage entire office including accounts receivable, payable, sales tax
computations, bank reconciliation, and payroll/computing and balancing
through tax reports. Improve accounting operations and reduce costs by
developing and implementing more effective systems and procedures
TAX PREPARER/E-FILER, 1994 to Present (self employed/part-time)
Prepare and electronically file Individual and Small Business Income
tax returns for over 600 customers a year. Also produce W2 prints for
small firms in the area.

SAW OPERATOR/FINISHER, 1993 to 2001

Chestnut Ridge Foam, Latrobe, PA
Run various types of machines (vertical, tilt, and contour saws) in
order to meet challenging manufacturing goals.
OFFICE MANAGER/BOOKKEEPER, 1992 to 1999 (part-time)
Johnson Tire Center/Auto Sales, Latrobe, PA
Managed all accounting functions including accounts receivable,
accounts payable, payroll computations and balancing, general ledger,
sales tax computation, payroll and sales tax reporting, bank
reconciliation, bank deposits, and data entry
Automated accounting operations through development and implementation
of a new computer system
Posted all sales, auction purchases, accounts payable entries, and
payroll entries
DATA OPERATOR, 1989 to 1992
Westmoreland Hospital, Greensburg, PA
Performed variety of duties, including backing up systems,
transmitting data, reconciling reports, distributing reports, and data
entry (charges, credits, admissions, payroll entry and processing,
etc.).
ACCOUNTS RECEIVABLE/DATA ENTRY BILLING CLERK, 1984 to 1989
Latrobe Construction Company, Latrobe, PA
Managed multiple responsibilities including accounts receivable,
billing, payroll processing/balancing, word processing, filing, and
collections.

EDUCATION
AAS, Business Management with minors in Computer Technology and Web
Design, Currently pursuing
Westmoreland County Community College, Youngwood, PA
Over 60 credits in Computer Technology, Accounting, Business
Management, and Web Design
Data Management, 1989
Westmoreland Hospital - Training Course, Greensburg, PA
Data General: 7800, MV1500, MV6000, and MV8000; Printers: Deciwriter,
Data South, and Genicom
COMPUTER SKILLS
Proficient in MS Office (Word, Excel, Access, PowerPoint, etc.),
QuickBooks, and FrontPage (web design).

Outstanding references available upon request